TERMINAL 1 INFORMATION
Due to be demolished by 2014 along with terminal 2 and replaced with a single
building called Heathrow East. Project to complete stage 1 by 2019.
Built in 1968 Terminal 1 serves all domestic and Ireland flights within the UK.
The terminal also serves the majority of flights to European destinations where the carrier is a UK airline and selected Intercontinental flights. Some European British airways flights also go from terminal 4.
The check-in area is on the first floor with the taxi/car drop-off area on the same level adjacent to the terminal. You cannot park your vehicle at the drop-of point, only let out passengers.
The ground level drop-off and pickup points are for coaches and buses
only.
There are 2 fixed computer internet access console locations airside of terminal 1.
Next to Costa in UK and Ireland departures and near the passenger transfer area in international departures. This is in addition to the WI-Fi access that is available throughout all terminals provided by multiple
suppliers.
There are several baby changing facilities both landside and also
airside in terminal 1. Also you will find play areas provided for small
children including one airside by Gates 35-56 (international
departures), near Caffé Nero. The play area is recommended for kids 2 to
6 years old, they include Fingaboxes (interactive and educational games
consoles).
The terminal information desks are open 06:00-23:00. There is also a
separate dedicated bus and coach information desk and another in a
corner adjacent to the lifts for Heathrow Express and Heathrow Connect
train services.
There is a left luggage service (for a charge of course) open 06:00-23:00.
This is located on the Mezzanine floor between departures/arrivals.
If you have a need for posting facilities you will find both a post box and stamp machine in terminal 1.
There are both currency exchange booths as well as ATM machines.
There are a large selection of beauty shops, fashion shops, bars and
food outlets both landside and airside of all terminals. These include
well known names such as Costa, Boots, W H Smiths and burger King.
If you need to connect with the Heathrow Express or Heathrow Connect
train service then you'll find a dedicated desk in the far corner of the
terminal one arrivals by the lifts. Here you can purchase tickets or
just get relevant information.
Major car rental companies have desks inside the terminal including
Avis, Hertz, National, Europcar, Budget and Enterprise. You will find
shuttle bus services to the pickup points at stands 4 and 5 on the
forecourt pickup area outside departures on the ground level for rentals
on the airport. For off-airport pickups use stand 7.
For the
Hotel Hoppa Bus
use stands 8 and 9.
The bus and coach stands are split over two sides of terminal 1. Stands
1-7 are on the main entrance side opposite the short term car park on
the ground floor arrivals level. Stands 8-12 are on the far side of the
building. These stands are entirely under cover which is helpful in
adverse weather. From the ground floor arrivals area just follow the
appropriate signs. The entrance is in the corner by the lifts and
includes a comfortable sitting area, though you cant use this if you are
waiting on a stand (or you will miss the coach!).
| TERMINAL 1 AIRLINES |
| AIRLINE |
CODE |
PHONE NUMBER |
| Aegean Airlines |
A3 |
0871 200 0040 |
| Aer Lingus |
EI |
0871 718 5000 |
| Air New Zealand |
NZ |
0800 028 4149 |
| Asiana Airlines |
OZ |
020 7304 9900 |
| Austrian Airlines |
OS |
0970 124 2625 |
| bmi |
BD |
0844 848 4888 |
| brussels airlines |
SN |
+32 27 23 23 45 |
| Croatia Airlines |
OU |
020 8563 0022 |
| Cyprus Airways |
CY |
020 8359 1333 |
| El Al Israel Airlines |
LY |
020 7121 1400 |
| Icelandair |
FI |
0844 811 1190 |
| LOT Polish Airlines |
LO |
0845 601 0949 |
| Lufthansa |
LH |
0871 945 9747 |
| South African Airways |
SA |
0871 722 1111 |
| Swiss International Airlines |
LX |
0845 601 0956 |
| TAM |
JJ |
020 8741 2005 |
| TAP Air Portugal |
TP |
0845 601 0932 |
| United Airlines |
UA |
0845 844 4777 |
| US Airways |
US |
0845 600 3300 |
Terminal one
You'll find everything you might be looking for clearly signposted
