In 1961 the airport constructed a terminal to handle long haul flights, 'The
Oceanic Building', on the site that is now terminal 3. The terminal opened
on 13th November 1961. The terminal was only used for flight departures. In
1968 it was renamed to Terminal 3. In 1970 terminal 3 was extended to allow
its use for arrivals as well as departures. The extension was also notable
as seeing the very first moving pedestrian walkways in the UK. Further
modernisation took place in 2007/2008 improving the check-inn areas and
external forecourt/set down points.
Terminal 3 is
Heathrow's second busiest terminal handling over 17 million passengers a
year. Most popular destinations from here are to the USA followed by Canada,
Japan and Singapore. Notable is that terminal 3 has its own dedicated
landside prayer area.
This is the major terminal for long haul intercontinental flights and airlines.
The departures level is on the ground floor and arrivals are on the first floor. The taxi/car drop-off area is outside the departures level. If you need to leave your car unattended you must use the short term cap park.
There are fixed computer internet access console locations both airside and landside of terminal 3. This is in addition to the WI-Fi access that is available throughout all terminals provided by multiple suppliers.
Cash machines (ATMs) and currency exchange counters are provided both landside and airside.
There are a large selection of beauty shops, fashion shops, bars and food outlets both landside and airside of all terminals.
There are information desk on both the check-in and arrivals (open 05:30-22:30) and departures level (open 07:00-21:30). There is also a separate dedicated bus and coach information desk.
There are two offices for left luggage services (for a charge of course):
Departures level, open 06.00 - 22.00) by Check-in Zone C opposite Turkish
Airlines.
Arrivals level open 05.00 - 23.00 by the Arrivals Hall near the car hire
desks.
If you have a need for posting facilities you will find both a post box and stamp machine in terminal 3.
Heathrow is a no smoking area except for designated areas. For terminal three this is on the outside of the terminal by the main entrance to the arrivals area. Airside in the departure lounge area there is are glass-walled room where smoking is permitted. Terminal three has self service check-in facilities that can currently be used by passengers flying with Air Canada, American Airlines, British Airways, Gulf Air, Japan Airlines, SAS and Virgin Atlantic Airways.
Some airlines let you check-in online. Check with your carrier but currently these airlines have this facility
British Airways, Cathay Pacific, SAS, Singapore Airlines, Turkish Airlines and Virgin Atlantic.
This terminal has shower facilities located in the departures lounge.
You will find shuttle bus services to the pickup points at stands 4 and 5 on
the forecourt pickup area outside departures on the ground level for rentals
on the airport. For off-airport pickups use stand 7.
For the Hotel Hoppa Bus
use stands 8 and 9.
Major car rental companies have desks inside the terminal including Avis,
Hertz, National, Europcar, Budget and Enterprise. You will find shuttle bus
services to the pickup points at stands 2 and 3 on the forecourt pickup area
outside departures on the ground level for rentals on the airport. For
off-airport pickups use the pickup point at terminal 2.
For the Hotel Hoppa Bus
use stands 12-14.
TERMINAL 3 AIRLINES
AIRLINE
CODE
PHONE NUMBER
Air Canada
AC
0871 220 1111
Air China
CA
020 7744 0800
American Airlines
AA
0844 499 7300
ANA
NH
020 8762 8977
British Airways
BA
0844 493 0787
Cathay Pacific Airways
CX
020 8834 8888
Egypt Air
MS
020 7734 2343
Emirates
EK
0844 800 2777
Ethiopian Airlines
ET
020 8987 7000
EVA Air
BR
020 7380 8300
Finnair
AY
0870 241 4411
Iran Air
IR
020 7409 0971
Japan Airlines
JL
0844 856 9700
MEA
ME
020 7467 8010
Oman Air
WY
0870 770 7319
Pakistan International Airlines
PK
020 7287 3342
Qantas
QF
0845 774 7767
Royal Jordanian
RJ
0871 911 2112
SAS - Scandinavian Airlines
SK
020 8990 7000
Singapore Airlines
SQ
0844 800 2380
Thai Airways
TG
0844 561 0911
Turkish Airlines
TK
0844 800 6666
Turkmenistan Airlines
T5
99312940039
Virgin Atlantic
VS
0844 874 7747
Vueling
VY
0906 754 7541
Terminal three
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