Best Western Burns Hotel review

Customer reviews for the Best Western Burns hotel .
Address: 18-26 Barkston Gardens, London, England, UK, SW5 0EN

Comments are independent submissions by our website users and are not a reflection of our own opinion. Comments are validated by email and posted as written.

BACK TO Best Western Burns HOTEL MAIN PAGE

Average Customer Rating: Not Yet Rated

Read reviews on other *websites:
>>>Booking
>>>Laterooms
>>>Tripadvisor

*Where as Tripdavisor reviews can be placed by anyone, reviews on Booking, Superbreak and Laterooms can only be placed by guests who have actually stayed at the particular hotel making them very balanced.

Rated 4 out of 5 :
Liked: A very central location, just off the main Earl's Court Road in Kensington, and a few yards from the Earls' Court tube station.
Disliked: The room was the smallest I have ever stayed in for a comparable cost, and could only ever be considered a Double room on a technicality, because there was a double-bed squeezed into it..!! As you walked through the door, you literally walked straight into the bed..!! The room was perfectly clean and tidy, but also suffered from its proximity right next to the main (tiny) lift, and after hours the constant loud humming of the lift mechanism from above was very irritating, and partially broke up my sleep. Every floorboard in the obviously very old room also creaked loud enough when trodden on to wake the dead, and clearly needed attention..!! This, too, became very irritating.
Overall: Overall, the experience was good value-for-money, especially the hearty and delicious breakfast, and the consistently courteous and helpful staff. But on the basis of my own room , I suspect that many of the hotel's other rooms require a substantial re-grading on the basis of size, and also some general renovation as regards ancient floorboards, which clearly did not receive the same facelift as the rest of the building when it became part of an international hotel chain..!! I would have expected to receive from the check-in staff the offer of both an alarm call and a morning newspaper, which are certainly now standard for business hotels everywhere, but these were not made. I didn't let it spoil my stay, but I suspect this means the hotel is in fact targeted very strongly at tourist, rather than business travellers, and I will remember this for future bookings in London. The fact is, many Motorway hotels and travel-lodges for business travellers - no matter how soulless, are much larger, generally more peaceful, and rather better sound-proofed.

Rated 4.5 out of 5 :
I had to book a room in the Kensington at very short notice and was very impressed by the value for money and the central location of this hotel. The restuarant was also very good and I highly recommend the hotel

Rated 3 out of 5 :
I am of two minds on this hotel. I would not pay the walk-in rate to stay here. The internet rates are not bad for London. My quibbles are these: the rooms are awfully small (at least the singles are); the front desk, despite reassurances did NOT provide the wake-up calls requested so that I could make the first train to Paris (use the TV!); the breakfast is something you can go ahead an pass up; the rooms were warmer than I found comfortable - and street-side rooms are not free from outside noise. The positives are these: it IS about two blocks from Earl's Court on the Picadilly line; the front desk staff was generally polite; the manager with whom I discussed the missed wake-up calls appeared to take my complaint seriously; the front desk staff offered to check me in early when I had asked to store my bags on arrival (early flight into Heathrow); there are many acceptable places to eat and drink nearby. I stayed here because I got a deal through BA. Were that to happen again, I would stay here. Otherwise... I'm not so sure. Maybe...

A Best Western Burns guest gave the stay 4 out of 5 and wrote:
Stayed at this hotel at the end of August and although it did have its drawbacks I would stay here again. I arrived in London at 6:00 am and was extremely tired, thankful when I arrived at the Best Western Burn hotel at about 8:30 am I was able to check in and they had a room available for me!!!! I was also informed that I had been upgraded from a single room to a double room and now had a full breakfast included. News like that was reason enough to recommend this hotel. However on the negative my room was in basement, and in the mornings it did get rather loud, I think some of the housekeeping facilities were down there and lets be honest no one really wants to be stuck in the basement. The Burns Hotel is well located less than a 5 minute walk south from Earls Court underground station. In the Earls Court area there is no shortage of restaurants (mostly chains like Nandos, McDonalds, Masala Zone and Starbucks), a Boots Drug Store is near by and even a Marks and Spencers food outlet for groceries is in the neighborhood. Kensington Palace, Hyde Park is walk-able as well as the natural History Museum. Overall good stay at Burns Hotel.

Milesfaster.co.uk customer reviews ↓

Rating out of 10:
Date stayed:
review:


Home	London Hotels A-Z	UK Hotels	Theatre/event packages/offers	London Olympics 2012	London Guide/Pictures	World Hotels	Contact Us