Britannia International Hotel review

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Customer reviews for the Britannia International hotel.
Address: 163 Marsh Wall, Docklands, London, England, UK,E14 9SJ

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Average Customer Rating: 5.5/10 (2 reviews)

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Rated 4 out of 5:
I use this hotel because of its convenience to Canary Wharf and London City Airport. There's no need to take taxis as public transport is available close by heading in all directions. All types facilities are within easy reach. I upgraded to a business room; it was a good move.

Rated 3 out of 5:
Disappointed in the overall accommodation, decor poor and dated. Noise levels in room allocated bad due to the docklands light railway adjacent to hotel. Lounge/bar area in hotel in need of revamp/update. Charges for use of swimming pool and gym outrageous should be free, in my experience in most hotels this is the case. Chose this hotel due to its location and the amount of stars awarded 4* which usually determines a comfortable relaxing experience but on this occasion disappointed on all levels.

Rated 4 out of 5:
We arrived very early and were able to check in and have our room straightaway, so we could dump our bags and go sightseeing. The public rooms are very good and the bedroom was of a high standard. It was a short walk to South Quays DLR station for easy access to central London or Greenwich and the service is fantastic, with really short waiting times for trains. There is a Tesco on the way to the station and a Londis opposite the hotel which is very handy! However I would avoid breakfast as it's not worth the money. It's made up of an uninspiring buffet, we had to ask for things like tea, milk and butter and, frankly, the restaurant staff didn't crack a smile and couldn't have cared less! Next time we'll just go to Wetherspoons or Yates!!

Milesfaster.co.uk customer reviews ↓

Rating out of 10: 2
Date stayed: May 2008
review: Location was ideal. Agree with other comments of decor and health & safety issues. We asked to change rooms because we were given a room on the second floor unfortunately it had very loud air conditining motors directly outside our window. We were told we could not change our rooms until the next day so had to lie awake all night on hard beds listening to loud air conditioning motors. Next day we were moved to a quieter room on the eighth floor.
Food was very disappointing we stayed for two nights and requested a vegetarian menu and were give the same vegetable lasagne on the two evening meals. Food was of poor quality although plentiful, they should focus on quality not quantity. Tea and coffee provided at beakfast was so poor quality and when we requested fresh tea and coffee it was no better tasted like very cheap instant coffee and was served in vacuum flasks.
Staff I felt did the best they could and were polite and obliging.

Rating out of 10: 9
Date stayed: June 2006
review: i have stayed here three times now and find the hotel very hard to fault although a little way out of central london the hotel is now well served by good tube links direct to westminster and beyond.staff are first class and friendly public areas are clean and tidy bar areas have excellent views across the water.please please lets keep this little gem to ourselves as i may have trouble getting booked up on my next trip regards to all staff at the britannia


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