Churchill Hotel review

Customer reviews for the Churchill hotel .
Address: 30 Portman Square, London, England, UK, W1A 4ZX

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Average Customer Rating: Not Yet Rated

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Rated 4 out of 5:
I stayed in Hyatt Regency Churchill for a week when I traveled for work in my London office, which was also in Portman Square. Chose this hotel as we did not want to lose time in commute. It turned out to be quite a grand experience. The hotel looks slightly ancient with creaking floor boards in the corridors. But the grandeur is still there, the lobby with its great looking fire-place, the landings in each floor with small figurines of Churchill himself, the spacious rooms and so on. The hotel is extremely well located - a short walk from Marble Arch and the shopping paradise of Oxford Street. Room service was good, especially since they had a few vegetarian dishes. Breakfast was out of the world. WiFi internet was in the package for me and it was good. Complimentary bottled water was not there in the room which I thought was odd.
The cost is steep (300+ GBP) by most global business traveler standards and the largely arab / middle eastern family crowd as an ambiance at business breakfasts takes some getting used to. All in all, if location is not a constraint, I would probably have chosen a hotel reasonably priced, less than 50 year old and equally good (there are at least a 100 of them in London).

rated 3.7 out of 5 :
we came especially for new years eve celebrations. the hotel was fine but no better than lesser star ratings we have stayed in. third bed wasnt made up when we arrived we were told it would be done in the evening but had to ask again, could get any normal tea in room only earl grey. lovely greek cafe on james street to start new years eve off then headed off for the river for the fireworks but coulnt get anywhere near so stayed in trafalga square.

Rated 5 out of 5 :
This was a great hotel, central to everything we wanted to do and see. Room service was excellent and plentiful, the restaurant was a treat with food prepared perfectly, but the rooms were the best part. Great linens, comfortable beds, fully stocked and imaginative bar in the room, and everything was at hand! First class and top quality all the way. Nothing was too much trouble! The staff were very professional and cheerful. A bargain by any standard for what you get.

A guest gave the Hyatt Regency Churchill Hotel 4 out of 5 :
One of our sons uses a wheelchair so it was critical to find a hotel with accessible features. We reserved a wheelchair accessible room and a regular room with a connecting door. The "handicapped room" has adequate grab bars, push-button opening doors and a roll-in shower with a flip-down shower seat. Unfortunately, the hand held shower wets much of the tile floor despite our efforts to contain the water (Poor drain design).. The wall mounted bathroom sink is too low and there is no counter space. There is a large glass window (partially obsured) between the bedroom and bathroom. This is good if you need to keep an eye on a child in the bathroom but not good if the user wants privacy. The beds were comfortable but they took up most of the room. There was very little room left to move around or store stuff. The doors to the bathroom and the connecting room were large but they overwhelmed the rest of the space. They did not fold flat against the walls and were always "in the way". The staff was very helpful and attentive. The bellmen were excellent at helping to load my son (in his chair) into taxicabs. A maintenance man helped repair a missing bolt on the chair. Another brought us a large voltage converter & adapter for some of our medical equipment when the plugs in the room proved inadequate.

Rated 5 out of 5 :
Stayed here in Feb. 2009 and again in March 2010 and both times had a very pleasant stay, one of the best in several hotels I have stayed in in London. It is located minutes from Marble Arch tube station and easy to reach even with luggage. The room looked out over Postman Square and was comfortable, spotless and a fair size for London. The bathroom is only big enough for use by one person at a time and even then a bit on the small side, but otherwise fine. As with the room, the bathroom was spotless. Breakfast was very good - both times I went for the a la carte menu - although a tad expensive, but entirely similar in price to comparable hotels in London. Cannot recall the previous stay but this time I received two complimentary bottles of water - one sparkling, one still - each day. For a 5-star hotel that is to be expected. Internet was free this time but was probably due to my Gold Passport level. Service throughout - checkin and checkout, room service and at breakfast - was seamless, efficient and very friendly, yet never intrusive. I appreciated the regular noon checkout, as 11.00 am as is observed at most hotels is just a bit too early. My next stay in London will undoubtedly bring me back to the Hyatt Regency Churchill.

Rated 5 out of 5 :
Hotel and staff were great

Rated 5 out of 5 :
An absolutely gorgeous central London hotel, perfectly located by Hyde park. Was a relief for my girlfriend and i to sink into a comfortable bed and make ourselves a cup of tea after recent forays into the [pretentious] 'art hotels' of Paris where such creature comforts are often overlooked. What struck as most about this hotel, however, was that everyone ? and i mean everyone, from the cleaner to the concierge ? was so (genuinely) friendly. Really made our stay!

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