Copthorne Gatwick Hotel review

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Customer reviews for the Copthorne Gatwick hotel.
Address: Copthorne Way, Copthorne, Crawley, England, UK, RH10 3PG

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Average Customer Rating: 1/10 (1 review)

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Rated 4 out of 5:
This was a reasonably comfortable, convenient hotel to spend a night with 15 days parking prior to going on holiday from London Gatwick. It was easy to find, staff were very helpful, our room was adequate for our needs and the overall service was excellent despite a Conference group being there at the same time. As a result our arrangements went very smoothly from check in to final departure after collecting our car.

Rated 4 out of 5:
Stayed for a few nights, no problems at all. Got a great deal. CheckIn was a breeze. The rooms are clean and modern, all with sky and internet etc. This is a really big hotel with many rooms, bars, functions rooms etc. There is nothing at all in the surrounding area (woods) however, does not really matter. The gym and pool are owned by LA Fitness and you have access to these facilities. I recommend for a chilled our pre flight stay, transfer is about 15 minutes. Enjoy.

Milesfaster.co.uk customer reviews ↓

Rating out of 10: 1
Date stayed: April 2006
review: If you are looking for a nice four star hotel dont go to the Copthorne! We were 'greeted' by a rude receptionist who was not very helpful, we were sent to the other side of the hotel to a inferior (small, dark) room. On opening the door the stench of damp from the bathroom was overpowering. In the bathroom there was mildew between the tiles. The minibar was empty, so was forced to pay ?4.50 for a bottle of water from the main bar. Car parking was charged at ?5. Breakfast was stated to be included, but was told there was an extra charge by another officious member of staff. There are no alternative eateries in the local area. This does not compare with the normal expectation of a four star hotel, even though the pictures look nice. Indeed the pictures provided of the bedroom do not match at all with reality. The restaurant appears pleasant, but was expensive. Overall the experience was extremely disappointing, and we would not want to return.


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