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| Customer reviews for the Copthorne Gatwick hotel. Address: Copthorne Way, Copthorne, Crawley, England, UK, RH10 3PG Comments are independent submissions by our website users and are not a reflection of our own opinion. Comments are validated by email and posted as written. |
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| Average Customer Rating: 1/10 (1 review) |
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| Milesfaster.co.uk customer reviews ↓ |
| Rating out of 10: 1 Date stayed: April 2006 review: If you are looking for a nice four star hotel dont go to the Copthorne! We were 'greeted' by a rude receptionist who was not very helpful, we were sent to the other side of the hotel to a inferior (small, dark) room. On opening the door the stench of damp from the bathroom was overpowering. In the bathroom there was mildew between the tiles. The minibar was empty, so was forced to pay £4.50 for a bottle of water from the main bar. Car parking was charged at £5. Breakfast was stated to be included, but was told there was an extra charge by another officious member of staff. There are no alternative eateries in the local area. This does not compare with the normal expectation of a four star hotel, even though the pictures look nice. Indeed the pictures provided of the bedroom do not match at all with reality. The restaurant appears pleasant, but was expensive. Overall the experience was extremely disappointing, and we would not want to return. |