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Customer reviews for the Gatwick Moat House hotel.
Address: Longbridge Roundabout, Horley, Surrey, England, UK, RH6 0AB

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Average Customer Rating: 1/10 (1 review)

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Milesfaster.co.uk customer reviews ↓
Rating out of 10: 1
Date stayed: August 2005
review: If it were possible to give a zero, I would have done that, since we were in fact unable to stay at the hotel because they were overbooked! We arrived at half past midnight, back from Rhodes, having booked and paid for a twin room and they were overbooked by 3 parties. They sent us to a much more expensive and very nice hotel at their cost, but that is not the point. They difd NOT provide the service I had paid for. My daughter and I were lucky; the night receptionist had been unable to find alternative accommodation for the other 2 parties.




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