Holiday Inn Express Royal Docks Docklands review

Customer reviews for the Holiday Inn Express Royal Docks Docklands .
Address: 1 Silvertown Way, Silvertown, London, England, UK, E16 1EA

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Average Customer Rating: Not Yet Rated

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Rated 4 out of 5 by a Holiday Inn Express Royal Docks Docklands Hotel guest:
Have just stayed a night at this hotel whilst attending the National TV awards at the O2. I have to say that if you are going to the O2 and want to stay overnight in London then this hotel is a great place to stay. It is a two minute walk to the tube that will then take you to the O2 in two ot three minutes or straight into central London in about 20 minitues, The hotel itself is very clean with a good shower and nice size room. The continental breakfast was very nice with plenty of choice and the staff were constantly replacing the food.I can not really said anything negative about this hotel other than I would probably only use it if I was attending a concert etc at the O2 and not if I was having a shopping/ theatre break in London asa it is a bit far out.

Rated 3 out of 5 :
Rooms-standard HIE rooms. Clean, functional, spacious enough. Bed was too soft for my liking, but that's down to personal preference. The furnishings were ok; scratches, marks and a tear in the bedsheet, but passable. The bathroom was spotless, although the shower certainly wasn't what I'd call a 'power' shower. They do have wireless internet, but unfortunately it wasn't working during our 2 night stay (only in certain rooms, apparently). Location-this was our major issue with the hotel. It is very close (couple of minutes walk) to the tube station (Canning Town), but the Jubilee Line was closed, so getting the rail replacement bus just added to the journey. This was not the fault of the hotel and they were very helpful with providing transport advice, but apparently this line has been closed before at weekends and it did add to our travel times. The main problem with the location was that it did not feel safe. The walk from the tube station to the hotel is not a problem, as it is along a busy road, but we were concerned about the car, despite being parked in the hotel carpark. There were the usual signs in the carpark about not leaving valuables on display, but this was a point which was made a couple of times on checking in by the receptionist and it did make us feel wary. Other-staff were helpful; bar open until 2am, business area (1 computer) in foyer, secure luggage room. Overall, I would only stay again if the rates were much cheaper and if I did not have the car with me. Yes, it is convenient for the O2 arena (direct tube if working, otherwise 10min bus ride), but not the place to stay if you want to get into the centre of London (with all the tube closures, it took us 90 minutes).

Rated 4 out of 5 :
Rooms clean and in good order. Close to Canning Town DLR / Underground & Bus Station - only one stop from the O2. Has car park for guests. Continental breakfast included. Overall: Pleasant enough

Rated 4 out of 5 :
We took our children to London for a couple of days and had a great time. The Express by Holiday Inn had comfortable family rooms and the continental breakfast filled us up. Westminster and the museums on day 1, Canary Wharf and Oxford Street on day 2. Canning town tube it was easy. The staff helped us get our tickets for two days and my 10 year old travelled free. The ticket covered bus and tube in zones 1-4. Great value. We loved Westminster. The House of Parliament, Trafalgar Square, horse guards parade, Downing street all really close together. It's a shame we could not walk into Downing Street. Everyone was straining to see no 10 which is hidden from view. Mr mayor, how about a 'footie' style screen so that tourists and visitors can see where the pm lives? the security is important of course, however it would be great (having travelled so far) to feel as though we'd gotten closer than the iron gates.

Rated 4.5 out of 5 :
Hotel is easy to get to on the tube. We stayed for one night only. The hotel room was a goos size for a family of 4. It was clean and equipped with all the things you would expect. The only negative point was the breakfast. Dont expect a cooked Engligh breakfast. The continental breakfast consisted of cereal, toast (made by the world's slowest toaster)and croissants (I think there were mini muffins as well). The coffee ok but the juice was obviousely watered down. Overall, the hotel was very good quality for the money I paid (considering it was London)

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