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Customer reviews for the Ibis Docklands Excel.
Address: 9 Western Gateway, Royal Victoria Dock, London, England, UK, E16 1AB

Comments are independent submissions by our website users and are not a reflection of our own opinion. Comments are validated by email and posted as written.
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Average Customer Rating: Not Yet Rated

Read reviews on other *websites:
>>>Booking
>>>Laterooms
>>>Tripadvisor
*Where as Tripdavisor reviews can be placed by anyone, reviews on Booking, Superbreak and Laterooms can only be placed by guests who have actually stayed at the particular hotel making them very balanced.
A guest at the Ibis gave the stay a 3 out of 5 rating and said:
I stayed at this hotel as I was visiting an exhibition at the nearby Excel venue. I had not stayed at an Ibis previously, and if a choice was available, would probably choose Premier Inn over Ibis.
I must stress that you can't fault the place for cleanliness and helpfullness of the staff. I am not really a budget hotel person, and I've stayed in places that are better value for money overall.
Rooms:
These are very basic. The walls appeared to be rough painted concrete or cement, there was no carpet, more like something you would find in a kitchen. The bed was not particualrly comfortable, as the matress was about 4in thick and put straight down on wood.
The bathroom was like a modular unit, that was presumably dropped in when the hotel was constructed. The bathroom was very clean and the shower was roomy.
Location:
This was ideal for Excel, but not really for anything else. You could see the O2 (Dome), but this would be a fair distance if you were walking. The hotel is based near the DLR network, Custom House station. But the DLR does not run particularly late, so if you went out further afield, you may end up getting taxi.
Noise:
The problem with a budget hotel is the type of people who stay there. There was a lot of noise outside of the hotel at about 2am, this was even clear from the 7th floor. Colleagues who stayed the night previous, said it was noisy then also.
General:
The bar areas were clean and tidy, plus the drinks and service were OK. I did not eat at the hotel, other than breakfast. But this was continental, and for the price I would have expected a fry up.
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