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| Customer reviews for the Ibis Heathrow hotel. Address: 112-114 Bath Road, Hayes, England, UK, UB3 5AL Comments are independent submissions by our website users and are not a reflection of our own opinion. Comments are validated by email and posted as written. |
| BACK TO Ibis Heathrow HOTEL MAIN PAGE |
| Average Customer Rating: 2/10 (3 reviews) |
| Read reviews on other websites: >>>Activehotels >>>Superbreak >>>Tripadvisor |
| Milesfaster.co.uk customer reviews ↓ |
| Rating out of 10: 3 Date stayed: October 2007 review: The hotel did not live up to its 15 minute guarantee policy. Rating out of 10: 1 Date stayed: June 2006 review: We were placed into your Hotel by another Hotel which had suppossidly double booked.....who can tell.....It has to be said that when you first see this Hotel it does look half tidy. On checking in the staff where efficient, polite, and cheerful,the rooms were quiet adequate. We tried to get some food late in the night, around half eleven, only to be told that there were only snacks available. Ok we thought, so we ordered your sandwiches, when they came we could not believe our eyes just two pieces of bread and "margerine" with what ever filling you chose.......... At a cost of three pounds and fifty pence. An absolute disgrace, a rip off, highway robbery. So it is just left for me to say you will not get my custom ever again, and I will be speaking to all my friends to give your establishment a big miss. You need to get your act together in a big way. Rating out of 10: 2 Date stayed: October 2005 review: Very disappointing. Requested non-smoking, was given smoking room. One pillow on a double bed. No shampoo, hand lotion, hair dryer, shower cap. No newspapers in the lobby as stated and none to be purchased. Shower head so low that it was impossible to stand under it. Only able to access 2 channels on the tv. And all this for 69 pounds a night! I do hope that the manager sees this and responds to me. |