Landmark Hotel review

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Customer reviews for the Landmark hotel.
Address: 222 Marylebone Road, London, NW1 6JQ

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Average Customer Rating: Not Yet Rated

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*Where as Tripdavisor reviews can be placed by anyone, reviews on Booking, Superbreak and Laterooms can only be placed by guests who have actually stayed at the particular hotel making them very balanced.

A Landmark London guest gave the stay 4 out of 5:
We found a fantastic deal for this hotel online. The building itself is beautiful and full of the sort of old-world touches we were looking for. Overall, the staff was friendly and very willing to help. We found the Concierge service to be a bit uneven. Nigel gave us great advice, and was a lot of help, but some of the other staff members had a tough time even answering (what should have been) easy questions. We were interested in seeing a show and the Concierge we spoke with could not even tell us where to find the TKTS booth (for discount tickets.) Luckily, we were able to find it on our own. Not a big deal, but surprising for a 5-star hotel. The room was very spacious and comfortable with views of the Winter Garden. Housekeeping staff was excellent. We required non-feather bedding and this was handled without any problem. Our room had a desk; full-size closet; wardrobe with TV, minibar and plenty drawer space; and a spacious bathroom with two sinks and a separate little room for the toilet. The bathroom was marble and also very spacious, but could have used a little maintenance work. One of the sinks had a very slow drain, as did the bathtub/shower. Overall the room was a little worn around the edges for a 5-star hotel. Minibar was expensive (like most hotels) but the M&S Express across the street in the train station made it easy to pick up whatever we needed. The internet is ridiculously over-priced at nearly 15GBP per 24 hours, so you are better off going to the nearby internet cafe. Be sure to spend some time wandering the halls of the hotel and exploring the common spaces as they are really beautiful. This is a great hotel if you are able to get a good rate, I would have been disappointed if I had paid full price.

Rated 5 out of 5:
Stayed here for 4 nights over the Thanksgiving holiday and was slightly apprehensive based on reviews. However, we found the Landmark almost perfect in every regard. The hotel is beautiful, spotlessly clean, with terrific public areas for lounging. We were unable to check in immediately as our flight arrived quite early, so left bags to go out to explore London. Upon return, room was ready and bags were already delivered, and a kind reception staff member showed us personally to our room. We had booked the lowest price, queen room, and it was large (we swear the bed was larger than queen) with two armchairs, a desk, two large windows overlooking Marylebone Road, and a lovely bathroom and nice amenities. We had no issues with road noise (could barely hear the odd ambulance go by). Service was impeccable -- we repeatedly ordered ice and it was delivered within 5 minutes every time. As for location, it is a bit off the beaten track; however, it is in a very nice neighborhood with a number of excellent restaurants within walking distance (we tried Veyna for excellent North Indian/Pakistani and also had a marvelous experience at ultra-sophisticated Orerry on Marylebone High Street - which also has great shopping). The convenience of the Tube station was key, and the station also contains a number of food and drink options and a coffee kiosk if you don't want to pay Landmark prices. Concierge service was outstanding as well. Given the location, level of service, beautiful public areas and excellent room, I would highly recommend the Landmark to anyone traveling to London.

Rated 5 out of 5:
Rooms are spacious, stylish and comfortable. I find the atmosphere in the hotel to be relaxed and unpretentious which is exactly what I want at the same time as getting luxurious surroundings. Nothing to dislike. Overall: I have stayed at the Landmark twice now and will certainly use it again whenever I come down for a concert at the O2.

Rated 4 out of 5:
Landmark Hotel very good and pleasant with children, Only disappointment was the selective times to use swimming pool. First class rail journey good. Museum trips excellent and boat ride down the Thames to Greenwich good value. Theatre booked on Mondays entitled us to a family discount.

Rated 4 out of 5:
A beautiful hotel, where staff were very helpful and friendly. The room and en suite were lovely. We asked to extend our checkout by half an hour and that was no problem. Service was, if anything, excessive. We checked in around 2pm (our room happened to be ready early), took a shower then went out to eat. By the time we came back around 8.30pm the towels we had used had been replaced, as had the shower gel! A little unnecessary and not great for the environment. Tea and coffee making facilities in the room would have been appeciated, as would more reasonable prices in the minibar - ?3.20 for a SMALL packet of Kettle Chips! Overall, a lovely experience but many things had an extra cost i.e. use of the pool, breakfast, wifi.

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