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Customer reviews for the Marriott Grosvenor Square hotel.
Address: 10-13 Duke Street, London, England, UK, W1K 6JP

Comments are independent submissions by our website users and are not a reflection of our own opinion. Comments are validated by email and posted as written.
BACK TO Marriott Grosvenor Square HOTEL MAIN PAGE

Average Customer Rating: 7/10 (1 review)

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Rated 4.2 out of 5:
A nice, not to big, Hotel. Comfortable rooms with good facilities. Very friendly staff. Excellent location just 2 blocks off Oxford street and near underground. Nice gesture to compensate us for problem a w electricity on arrival with a bottle of wine.
Price, rather expensive. But then, London i s one of the most expensive cities and you pay for the location. Breakfast (Gordon Ramsey's Maze) was indeed very nice, in fact the best tasting English breakfast I've had in a hotel, but ? 24 + service fee/person?

Rated 4 out of 5:
Was not very sure of my choice. Very glad I chose this hotel. Reception staff very pleasant and accommodating. Were able to have our room at 10.30 am. Not huge but enough room (2 queen beds -for 3 adults), bathroom with tub small but nice, very nice d?o an clean , looks new, beds, pillows and sheets so comfortable. Coffee and tea maker + delicious cookies in the room.
Finally exceptional location, close to everything and plus a nice park right outside. We will return without hesitation.
(room reserved Grosvenor Sq View, Guest Room, 2 Double )
PS the only negative comment I could make is the price of WiFi, too expensive. In this hotel class that should be included in the room
Milesfaster.co.uk customer reviews ↓
Rating out of 10: 7
Date stayed: April 2006
review: I spent 4 nights my comments as follow:
Room is perfect and clean.
I can not feel comfortably with modern lobby.
Lounge was a disaster in daily bases, poor F&B, coffe machine still out of order, dirty tables, empty glass and bottles informed the front office clerk. The concept of executive lounge is not clear as F&B if we compare it to other chains in London. I can not believe that the Hotel asking guests to fill a captain order for drinks during cocktail time.
The bar tender was very good .The staff well trained
the breakfast place was very small, I missed the good old days of the breakfast in the rented restaurant.
Please do something for the lounge to better service and good memories for clients.





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