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Customer reviews for the Norfolk Plaza hotel.
Address: 29-33 Norfolk Square, London, England, UK, W2 1RX

Comments are independent submissions by our website users and are not a reflection of our own opinion. Comments are validated by email and posted as written.
BACK TO Norfolk Plaza HOTEL MAIN PAGE

Average Customer Rating: Not Yet Rated

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A guest gave the Norfolk Plaza 3 out of 5 and wrote:
Like most I read the reviews and thought "What have I let myself in for??". I am not fussy and would sleep on a park bench, but my wife and child couldn't be more different... they like their luxuries! In short if you want a cheap, clean hotel in a great area you can't go wrong. You get a decent bathroom, TV, Tea/coffee making facilities and a clean bedroom etc. it's not the Hilton, but it's on par with a Travel Lodge type hotel The hotel is in the best possible location (200m from Paddington Station, lot's of restaurants, plus KFC, Mcd's, Burger King etc.), the reception area is very nice, the room was clean and tidy but could have done with a bit of modernizing (i.e. new bed bases or furniture), BUT the bathroom was a LOT better than i expected, very large and clean. If you are at the back of the hotel the views are of the back of other hotels, but there is no noise from traffic etc. If you are at the front you'll have great views of a pretty park. There were no funny smells during our stay. The breakfast bar is nice and the food very good, and for just £3.50 you can upgrade to a full English from the continental breakfast that comes with your booking. The bar area is small but nice and all the staff are friendly, and the drinks are reasonably priced (£2.80 for a pint of Carling) for London. We booked the hotel as it seemed to be the only room left in London under £200 a night which had Triple room's left. We booked the hotel direct and got a very large discount (£95 inc Breakfast) from the advertised rate. We stayed in room 106, so I would urge you to try and book that room if you have a child as it is big and you will not be disappointed. Just remember it is basic, but cheap and clean!!
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