Park Plaza Victoria review

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Customer reviews for the Park Plaza Victoria.
Address: 239 Vauxhall Bridge Road, London, England, UK, SW1V 1EQ

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Average Customer Rating: Not Yet Rated

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Rated 4.8 out of 5:
I have stayed in this hotel several times, while staying in London. It is situated a two minute walk from Victoria Station. On arrival you are greeted by friendly staff, who are only too helpful to assist you. The rooms are large with most of the comforts of home. Breakfast is self service and of a very high standard. Again the staff are always on hand to provide an excellent service.

A hotel guest gave the stay a 4 out of 5 rating saying:
Stayed at the Park Plaza Victoria for three nights in December. Booked the hotel based on good reviews and it looked like a clean and neat hotel. A lot of hotels in London look really dodgy and I wanted something nice, but affordable. I think we paid about £130 a night, okay - but I'm not sure whether I think it was good value. It is situated close to the Victoria station (very handy if you are flying from Gatwick). The area around Victoria Station is a bit busy, but there are some nice and more quiet side streets with restaurants, bars and Café . We had some trouble finding the entrance of the hotel. The building does not look very much like a hotel, it's just a plain business-like building. It felt like a hotel aimed at businesspeople as well - professional and unpersonal. The reception area is very nice, and the bar/restaurant looked good as well - we didn't eat there though so I cannot comment on the food/drinks. The staff were professional and nice. We arrived a bit early but were given a room straight away at the 6th floor. The room was large and there was lots of space, which is nice and quite unusual for London hotels! Based on previous reviews we did not have the best room! No chocolate or fruit in our room! There was a hairdryer, minibar, safe and television. But the hairdryer was awful - there was no real on/off button so you had to keep pushing the button to keep it going, my thumb was aching after a few minutes so I had to give up - it also smelled awful (overheated, burnt) and there was no real power so I would have to stand there for ages! The bathroom was nice, but some places like the bath tub looked dirty - it might've been flaking paint but it still looked gross. The bed was comfy and we had a nice view from our hotel room, down to the busy street below, roof tops and we could get a glimpse of London Eye as well. Despite being a lot of traffic outside of the hotel we were never bothered by any noise. My only real complaint is the internet access, it was incredibly expensive!!! I think it was £20 a day! I've stayed at lots of hotel and never had anything close, and at this room rate the wireless net should be free! The location is great as it is possible to walk to Buckingham Palace, Oxford Street.. and the tube is just minutes away! The Apollo Theatre is nearby and there are lots of restaurants, cafes and bars in the area. Good area to stay in! All in all, Park Plaza Victoria a good hotel with nice, spacey rooms - but that's it! We might stay here again, but there are probably better hotels charging the same or lower price than Park Plaza!

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