Premier Inn Heathrow M4 J4 reviews

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Customer reviews for the Premier Inn Heathrow M4 J4.
Address: Shepiston Lane, Heathrow, Middlesex, England, UK, UB3 1RW

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Rated 4.2 out of 8:
The hotel is very convenient for Heathrow - I took the bus from the airport and it took about 5 minutes to get from the hotel to the airport (it takes about 20 minutes to reach the hotel from the airport). Overall, I was quite impressed with the standard, comfortable and clean rooms.

A guest said the stay was worth 4 out of 5 and wrote:
I have stayed at the Premier Inn for one night and generally I must say that I liked it. It is a budget hotel so I did not expect any luxury amenities. Check-in took a while- first of all there was quite a line (it was Saturday evening at about 6 pm) and secondly staff seemed unmotivated and not very focused (they talked to each other more than to the guests), but I got checked in ok eventually. The room was not huge but had a large nice bed, good TV and a nice bathroom. Everything seemed quite new and very clean. The room faced an inner courtyard, so there was no view and I pulled the curtains shut to have privacy. Wireless Internet was available for a reasonable fee and worked well. The next morning I realized how full the hotel must have been when I had breakfast. I was like a madhouse- staff wasn't able to deal with the number of guests adequately. It took about 20 min to get a table and than you had to fight for plates and cutlery, as they were constantly running out of it and we were forced to wait until a new batch came in from having just been cleaned. The food choices were ok but really nothing special. Tons of kids were running around and making quite a bit of noise. All in all I found the breakfast disappointing - however it was not the staff's fault as they did all they could to clear tables and get people seated-it is just that the capacity was not there to deal with all the customers. On the previous night I took the Hoppa shuttle from terminal 5 to the hotel and when leaving I departed from Terminal 1. It was not easy to figure out when the sheduled departure times were and front desk staff were not very helpful either. So I waited about 20 min for the appropriate shuttle. All in all it was an ok stay with a few surprises, but if you need a one night stopover near Hearthrow and are not on a really tight schedule, I can recommend this hotel- mostly for its location and the reasonable rates.

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