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Customer reviews for the Rembrandt hotel.
Address: 11 Thurloe Place, London, England, UK, SW7 2RS

Comments are independent submissions by our website users and are not a reflection of our own opinion. Comments are validated by email and posted as written.
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Average Customer Rating: Not Yet Rated

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A guest to the Rembrandt awarded the stay 5 out of 5 saying:
I spent six nights in an Executive Room (a step above "Superior") during September. Initial contact with the hotel was plagued with self-inflicted problems - mainly because I was in a different timezone and work demands meant the dates of my stay kept changing - but staff handled my contacts so well that I felt in safe hands before I had even arrived in the country. My first impressions of the competence and friendliness of staff only improved through-out the visit. I had asked for a quiet room and found myself in a back room without much of a view. It was exceptionally quiet though. The only noise annoyance came from the air-conditioning - which I eventually turned off at night despite the warm weather. The room was not spacious, but I never felt cramped despite the length of my stay. It was also clean, modern and the facilities all worked like they are supposed to. I had breakfast at the hotel each morning and found it to be fine - although the coffee was truly dire (like it is in most of London). Stick to the tea! I also had dinner twice. Dinner was a help-yourself cavery and certainly wasn't bad, in fact it was much better than most of the over-priced restaurants nearby, but it wasn't outstanding. One place I really can recommend is the creperie near the South Kensington tube station - the food there was excellent and pretty cheap given the location. The only real problem I experienced on my whole visit was with my laundry. As far as I could discover, there was only one laundrette within walking distance - and that was never open. I ended up having to use the hotel laundry which was stingingly expensive. Overall my experience at the Rembrandt was really positive. The facilities are excellent, the location is brilliant and the staff were genuine and helpful. I will definitely stay there again. * This TripAdvisor Member: o Liked — The location o Disliked — The lack of somewhere to do my laundry!
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