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| Customer reviews for the Thistle Kensington Gardens hotel. Address: Bayswater Road, London, England, UK, W2 3HL Comments are independent submissions by our website users and are not a reflection of our own opinion. Comments are validated by email and posted as written. |
| BACK TO Thistle Kensington Gardens HOTEL MAIN PAGE |
| Average Customer Rating: 2/10 (1 review) |
| Read reviews on other websites: >>>Activehotels >>>Superbreak >>>Tripadvisor |
| Milesfaster.co.uk customer reviews ↓ |
| Rating out of 10: 2 Date stayed: April 2008 review: Future guests should be advised that a 'standard' double room in this hotel could be one where rooms are so small that the double bed is wedged tight against the wall leaving no access on one side of the bed. Very expensive - we paid £328 for a two night bed and breakfast deal - so one would expect that both parties would be able to get in and out of bed without disturbing their partner. The breadfasts were very good, buffet and hot breakfasts cooked to order - but not that much better than the Jarvis Hyde Park Hotel just down the road. There the rooms are large with a couple of easy chairs, you get biscuits with the tea/coffee/chocolate, also bottled still and sparkling water replenshed daily. At the Thistle it is just tea and coffee and even that we had to request on the second day as they had not replenshed the tray and no offer to supply clean crockery when they did supply replacements. To add insult to injury they had workmen starting drilling before 9.30 in the morning righ over our room. No joy trying to contact reception or housekeeping by phone so I had to go down 7 floors to speak to them in person but even then it was another 20 minute wait and a telephone call (successful contact this time) but by that time we had packed hurridly to get away from the din. All in all not an enjoyable experience which was a shame as the majority of the staff were very pleasant. |