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Customer reviews for the Westbury Mayfair hotel.
Address: Bond Street, London, England, UK, W1S 2YF

Comments are independent submissions by our website users and are not a reflection of our own opinion. Comments are validated by email and posted as written.
BACK TO Westbury Mayfair HOTEL MAIN PAGE

Average Customer Rating: Not Yet Rated

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A Westbury Mayfair hotel guest gave the stay at 4 out of 5:
We had a 2 night stay at the Westbury over the New Year. The reception and consierge were very efficient and friendly. Our room on the 6th floor was a little on the small side but very elegantly furnished and decorated. The bathroom was also small but very tastefully designed and equipped. The built in wardrobe was big enough for a short stay and included a trouser press and safety deposit box. Plenty of drawer space in the bedroom furniture. As seems usual (in our experience of city hotels) no drink making facilities are provided in the room. We didn't take breakfast in the hotel due to it costing £23.50 per person but we did use the bar briefly on both nights of our stay. The drinks are very expensive even by Mayfair standards.....£48 for 4 drinks, and 1 of those was a coffee!!!!!!!!!!!! Would stay there again as the location is great.

Rated 4 out of 5:
We had booked a 4 star hotel near Covent Garden through a discount company and were"upgraded" to the Westbury which our taxi driver thought was a much better place to stay. The staff were very much 5 star as was the location but some of the rest of our experiences were not. Our room was nice, spotlessly clean and very comfy bed and pillows but bathroom very average with large crack on the floor and towels were hard and not good quality ,however the biggest disappointment was the breakfast. On the first morning the tea and toast came 5 or more minutes after our cooked eggs were served and on our second morning our tea, sausages and black pudding were all served cool and again toast came much later than the cooked food. This certainly coloured our experience, we were paying nothing like the rack rate and we had managed to get breakfast included ,but be aware if paying full price as the "best meal of the day " may not be.
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