Andaz Liverpool Street - London
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Customer Reviews For The Andaz Liverpool Street


Address: Liverpool Street, London, England, UK, EC2M 7QN
This hotel has averaged a score of 4.5 out of 5 by 5970 past guests
>>>Booking.com (average customer rating 4.5 out of 5 from 2017 reviews)
>>>Tripadvisor (ranked 135 of 1094 for Hotels in London and rated 4.5 out of 5 from 3980 reviews)

16/02/2019
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16/02/2019
Rated 5 out of 5 :
I chose this hotel the first time solely on it's great location and proximity to my scheduled meetings. The second trip there was no way I was staying anywhere else! \n\nThe location is amazing; literally right next to the Liverpool tube station. It's also simple to walk from the hotel to many offices, shops, restaurants, and even the Spitalfields Market. The hotel itself has a few great restaurants and bars if you're not interested in leaving; I highly recommend their breakfast.\n\nThe staff is also fantastic, and will consistently go out of their way to help you, and to make sure that you love your stay. Andaz will be my first choice whenever I'm in London.
14/02/2019
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14/02/2019
Rated 5 out of 5 :
Reception closed. Unable to deal with query generated by hotel. Spoiled our valentines evening. Don t bother coming here as they clearly cannot be bothered with customers and cannot resolve issues and blame computer systems.
13/02/2019
Rated 5 out of 5 :
We stayed at the Andaz on a Saturday night. We were treated like royalty. Nothing was too much trouble. The staff were friendly and attentive. Our room was upgraded. We received not only a complimentary bottle of fizz but also a complimentary bottle of wine, a birthday cake and a cycling magazine ( I had told the hotel of my partners interest in cycling ).\nThe room was glorious, the location was perfect and I must say that it is now my favourite hotel.\nI would strongly recommend staying here.
12/02/2019
Rated 5 out of 5 :
We stayed at the Andaz at the end of a 2 week trip through Europe to celebrate our anniversary. The location was amazing! We had a wonderful stay, the staff were great and the room was very comfortable. I would stay here again!
12/02/2019
Rated 5 out of 5 :
We had a fantastic stay. The room was lovely clean and plenty of coffee tea and complimentary soft drinks. Breakfast was delicious anything you could think of was there. Service impeccable. \nLocation perfect. Also complimentary drink on arrival. \nThanks
11/02/2019
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10/02/2019
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10/02/2019
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08/02/2019
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06/02/2019
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06/02/2019
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06/02/2019
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04/02/2019
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03/02/2019
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03/02/2019
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03/02/2019
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30/01/2019
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27/01/2019
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27/01/2019
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22/01/2019
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20/01/2019
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14/01/2019
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13/01/2019
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13/01/2019
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10/01/2019
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09/01/2019
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09/01/2019
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09/01/2019
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08/01/2019
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07/01/2019
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06/01/2019
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01/01/2019
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01/01/2019
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28/12/2018
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27/12/2018
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20/12/2018
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19/12/2018
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19/12/2018
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19/12/2018
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18/12/2018
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17/12/2018
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17/12/2018
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16/12/2018
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16/12/2018
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16/12/2018
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16/12/2018
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15/12/2018
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14/12/2018
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12/12/2018
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12/12/2018
Rated 1 out of 5 :
This is my second time staying at the Andaz for a business trip, and will definitely be my last. The hotel failed to disclose that it was hosting a loud private function - I believe an investment bank holiday party - with music and loud...
12/12/2018
Rated 5 out of 5 :
I had a lovely time at the Andaz everything was just right room had everything needed and more. The staff were excellent. The food was great. I had a lovely nights sleep in a very comfortable bed linen and towels were beautiful clean the breakfast...
12/12/2018
Rated 4 out of 5 :
This is a very basic hotel with nice staff. Clean and average rooms. Just not too high on the fancy amenity meter - could be better - and that is what is driving the 4 stars. But a good, clean, average hotel.
11/12/2018
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11/12/2018
Rated 4 out of 5 :
We stayed at Andaz for almost a week at the end of July 2018. The room was really spacious, comfortable, and tastefully decorated. The mini-bar was excellent (both in the room and in the lobby). some of the restaurants have fantastic layout and decor, especially...
11/12/2018
Rated 5 out of 5 :
The hotel is right on Liverpool street, next to an underground. Your minutes away from the London bridge & the London tower. The employees show that they really do care about the guests, specially shasha (i think that is how its spelled). The bar is also...
10/12/2018
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09/12/2018
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07/12/2018
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07/12/2018
Rated 5 out of 5 :
I wish I could give 100 stars. I've stayed in many hotels worldwide and this is now in my top 2. The staff really make this place a joy visit, from the moment I stepped in from the busy, blustery street I was treated like...
07/12/2018
Rated 5 out of 5 :
Great hotel - even for London! Being from the US, I am used to being disappointed by London hotels as compared to the room you'd get in the US for the same or lesser price. The Andaz was really great. Very convenient to several business meetings...
06/12/2018
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05/12/2018
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04/12/2018
Rated 5 out of 5 :
I stay here every time I visit London. By far the nicest place with a perfect location. Only a 30 second walk to Liverpool Street Station, which is a monster hub. Tower Bridge is a 20' walk. You are in the heart of London with...
03/12/2018
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03/12/2018
Rated 5 out of 5 :
It was brilliant from quick check in, to complementary wine and roses for our anniversay, great helpful staff and a breakfast to keep you full whilst you go around London from the convience of the Liverpool Station at us door step, what more could we.
03/12/2018
Rated 5 out of 5 :
I stayed here on Saturday night to celebrate my best friends birthday and we had an amazing time. The staff are fantastic - Dennis at check in was so sweet. The room itself was gorgeous, a great size and with loads of luxurious amenities -.
02/12/2018
Rated 5 out of 5 :
If you are out in the City area of London this is a great place to stay. It has all the amenities you would ever want. Its also right in the heart of the City of London so access to anywhere in the area is.
02/12/2018
Rated 4 out of 5 :
Great weekend stay in the Andaz for a short weekend break with my grown up kids. Well located with a pleasant and helpful team. Easy to access from Liverpool street underground and lots to do in the area.
01/12/2018
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01/12/2018
Rated 4 out of 5 :
Never book andaz on Saturday night! We are staying on the first floor of a five star luxury hotel in London and cant sleep, juste above us there is a disco going on! How can a hotel of that category treat there clients like.
01/12/2018
Rated 4 out of 5 :
The Andaz Liverpool is a remarkable place. The hotel location has a unique history and is near the Barbican centre and Tower Bridge. The rooms and bathrooms are large, beautiful and well equipped. There are exceptional restaurants onsite including Lady Abercorn's Pub which serves yummy.
26/11/2018
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26/11/2018
Rated 4 out of 5 :
I was very impressed by the staff and the quality of the hotel. The staff was one of the most helpful and courteous bunch I have come across in London. Rooms were small but cosy. More importantly, they were equipped with all you need for.
25/11/2018
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25/11/2018
Rated 4 out of 5 :
Stayed at the Andaz last night for a theatre trip. The hotel is huge and really grand but the decor is modern and arty. When we arrived a beautiful Christmas tree was being unwrapped and by the next morning it was up and decorated and looked.
24/11/2018
Rated 4 out of 5 :
My husband and I stayed at Andaz London Liverpool Street for several nights in October to celebrate our anniversary. The hotel treated us to some truly wonderful surprises to celebrate. Alissa sent us a beautiful bouquet of flowers to enjoy in our room, as well.
23/11/2018
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20/11/2018
Rated 4 out of 5 :
4-night stay at a King room. It was a very good stay. Having previously stayed at the Wall Street and Singapore outposts, I can truthfully say that I am a fan of Haytt's Andaz brand. The London outpost did not disappoint. The Andaz was originally opened.
20/11/2018
Rated 5 out of 5 :
I typically don't stay somewhere as nice as the Andaz personally but I had a work trip in London and decided to treat myself and stay at the Andaz personally through the weekend and what a treat it was. The staff is friendly and personable.
20/11/2018
Rated 5 out of 5 :
My partner and I had a wonderful stay at this hotel. Not only was the room very nice, with interesting touches such as books about the local area, the customer service we experienced was incredible. I mentioned it was my birthday and a member of.
19/11/2018
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16/11/2018
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15/11/2018
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11/11/2018
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09/11/2018
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06/11/2018
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05/11/2018
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04/11/2018
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03/11/2018
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31/10/2018
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30/10/2018
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25/10/2018
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22/10/2018
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19/11/2018
Rated 5 out of 5 :
As per usual we had a fantastic stay at the Andaz hotel, since we were last there the rooms have been refurbished, gone is the old cocktail bar but replaced by an equally nice bar and reastaurant. The staff as usual were tip top. They.
19/11/2018
Rated 5 out of 5 :
Having not stayed here for a few years I was not sure what to expect under the new ownership. I needn't have worried though, this is still a really good city centre hotel. Really. Comfortable bed and great shower. Nice touch of inclusive soft drinks in.
18/11/2018
Rated 5 out of 5 :
Second time staying at the Andaz London Liverpool. This place is on point. The front desk staff is top notch going above and beyond for us on multiple occasions. We even received a personalized note and small gift recognizing our pregnancy. Our room was spacious, bedding extremely.
18/11/2018
Rated 5 out of 5 :
The Andaz had excellent client service both from the hotel and conference centre perspective. The events manager was extremely supportive and made sure that guest check in and guest services ran smoothly during our time there.
16/11/2018
Rated 5 out of 5 :
Staff genuine and helpful but its a hit or miss experience. The best thing is you'll always get a cab as th taxi rank for the station is right outside Food quality great but you;ll need to chase it up most times.
14/11/2018
Rated 4 out of 5 :
I stayed at the Andaz with my wife for a gourmet weekend as part of the London Restaurant Week. The room we had was comfortable and well appointed. Wi-Fi was good throughout the property. I was, however, a little disappointed with the service in the.
13/11/2018
Rated 4 out of 5 :
I have been staying at this hotel for a business conference and the hotel staff is wonderful. Great hotel rooms, great restaurants, wonderful conference rooms. Truly service oriented inside the hotel. But just outside the front door, while talking on the street I've been disturbingly.
12/11/2018
Rated 5 out of 5 :
Location of the hotel is next to Liverpool Street tube station. The building is a beautiful. I was greeted by the reception staff in a lovely professional manner. The room was a large with a lovely big bed. The decor was lovely with wren products.
11/11/2018
Rated 4 out of 5 :
We booked a King Deluxe and got room 424, a large room with a huge bed, a red sofa, a throne-type chair, a desk and a complimentary mini bar with juice, coke, popcorn and biscuits. The decor was dark and shades of grey with a.
09/11/2018
Rated 5 out of 5 :
at the end of a Long day with our infant son finally in his cot, there was a soft knock at the door. A handwritten note and a small Paddington Bear soft toy delivered for the little man. A very classy and totally unexpected gesture.
08/11/2018
Rated 5 out of 5 :
My husband & I spent one night at the Andaz prior to our a brief trip to Manchester. From the moment you walk in the place just feels fun. We were received with cocktails which was exactly what we needed after a Long day of.
07/11/2018
Rated 5 out of 5 :
We stayed at the Andaz last weekend for 3 nights and loved this hotel. A fantastic location right next to Liverpool Street Station. A funky hotel with a lot of nice touches, the staff are excellent and very welcoming. Will stay here again the next.
06/11/2018
Rated 5 out of 5 :
We stayed for 3 nights and was welcomed as son as we walked through the door. Our visit to London was to see a concert which unfortunately was cancelled at short notice but we decided to still go and enjoy London. On arrival we just.
05/11/2018
Rated 4 out of 5 :
Not the usual hotel for business trip stays in London but happened to a be a convenient one this time. Slightly set back from Bishopsgate in what looks to be on the outside a classical building. Having said so generally the common areas and the.
03/11/2018
Rated 5 out of 5 :
I previously wrote a review of this hotel, and if you read it, you will see that I love it. I had the opportunity to return to the hotel this past week with some of my friends, and once again the hotel exceed my expectations.
02/11/2018
Rated 4 out of 5 :
Stayed here about 6 times and always excellent, slick check in, rooms are modern and sparkling but check you ask for a quiet room. Very very comfortable. Excellent breakfast. Hotel got our taxi and put luggage in. Close to Broadgate if you are on business.
02/11/2018
Rated 5 out of 5 :
Great hotel. Excellent and friendly staff. Rooms have decent size. The bathroom was comfortable. The Eastway Brasserie was the experience outlier. What a surprise! High prices with average food quality. Breakfast was as expected.
01/11/2018
Rated 5 out of 5 :
Stayed two nights (pre wedding) and wedding night. Great room and awesome breakfast. Service really good. Massive television in the room with Sky Sports. Great location obviously. Really close to Liv Street and Bishopsgate.
01/11/2018
Rated 3 out of 5 :
I have stayed quite a few t®es now over the course of some years and I find the cleanliness and comfort of the rooms has declined. The beds are comfortable but the rooms get only basic cleaning if you stay several days. On its restaurants.
01/11/2018
Rated 5 out of 5 :
First time to stay at Andaz, Great location to Underground. Staff very attentive and personable. Stylish and sleek decor. Very quiet and comfortable rooms. I was impressed and look forward to future stays.
30/10/2018
Rated 5 out of 5 :
Me and the missus are great fans of the Hyatt brand especially when it comes to their city centre properties. The Andaz, London doesn't disappoint offering 5 star city luxury. We love staying here as the perfect end to a night out in London. Will.
29/10/2018
Rated 5 out of 5 :
Would be a great place to stay if you are on business or a weekend trip to London. Rooms are quirky with unique design features and very quiet at night. Location is ideal of exploring East London, but close enough to central and the west.
28/10/2018
Rated 4 out of 5 :
I enjoyed my stay at the Andaz and it was made memorable by two people in particular - Dennis and Tina. They made the stay wonderful! Rooms need an update - beds and pillows arent the most comfortable. Other than that its very clean, very.
28/10/2018
Rated 4 out of 5 :
Well very nice hotel, and staff. Special touches like getting my wife a Paddington bear because she was pregnant. The rooms were clean and nice, but I guess for London standards better then good, however frankly I've had nicer rooms that were way lest costly.
28/10/2018
Rated 5 out of 5 :
Beautiful business/design hotel next to vibrant Liverpool station. The king room is spacious, beautifully designed and furnished with a certain state of the art understatement. No need to show off, the place speaks for itself. 1901 is a great belle époque/fin de si┬Ęcle hall in.
27/10/2018
Rated 5 out of 5 :
Just wanted to say thank you for a lovely stay for my daughters birthday ? Sahsa on reception was a total star and went above and beyond to make sure we had a great time. Room was lovely and large with a great bathroom. The.
24/10/2018
Rated 5 out of 5 :
Personalised cakes and hand written note waiting for us in the room, reflecting the reason for our stay was great attention to detail and wont be forgotten. Very comfortable room too. Would recommend.
23/10/2018
Rated 5 out of 5 :
I had a great stay on a recent business trip. The service and cleanliness were excellent. Clearly this is a well-managed hotel. Pros * Beautiful bathrooms, good water pressure, large showers with overhead and hand sprayers, heated towel racks, great lighting and large mirrors *.
21/10/2018
Rated 5 out of 5 :
Always great to stay here. They remember you and treat you like a king. best boutique hotel in London and a venue I love coming back to. We got upgraded and provided with a nice bottle as recognition of our loyalty. And as normal, the.
20/10/2018
Rated 5 out of 5 :
I love staying at the Andaz on Liverpool Street in London. Every member of the staff I encountered seemed to genuinely care about my comfort and stay. I have stayed there twice and each time made me feel truly special. The rooms vary in size.
19/10/2018
Rated 5 out of 5 :
They say its the little things that count. Whilst checking in the woman checking me in overhead me say that the only thing I didn't like with the Andaz Liverpool St was the limited room in the gym to do yoga (which actually is not that.
18/10/2018
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17/10/2018
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17/10/2018
Rated 5 out of 5 :
I was in London for six days on business and decided to try a different hotel than my usual Park Lane choice. This hotel is unique in a good way. It feels like a boutique hotel, but has all the amenities of a large hotel.
16/10/2018
Rated 5 out of 5 :
This is a very good boutique hotel located at the Square Mile. The hotel property is a very lovely old style building while the interior is renovated to a modern and stylish way. The rooms are reasonably spacious compared other London hotels. Location wise, it.
15/10/2018
Rated 5 out of 5 :
Gorgeous hotel. Comfortable quiet room. Complimentary mini bar. Mimosa on check in. Breakfast was sensational, healthy and fresh, in a beautiful historic room - 1901 restaurant. Overall just a fantastic stay. Convenient location very near Liverpool Street station. Definitely will stay again.
14/10/2018
Rated 4 out of 5 :
Had a great stay at the Andaz, right in the middle of the city, great for office and the sights.cosmopolitan staff and hip feel. Right from the moment you enter you are in for a treat, something different but fun. Really good rooms, with.
13/10/2018
Rated 5 out of 5 :
Nothing gets any better than this! I was greeted warmly at the door, my room was was a queen on the 5th floor with a lift view of the Liverpool station. The front staff was very knowledgeable and personable and we felt very valued :).
11/10/2018
Rated 5 out of 5 :
To start with I received a questionnaire before we arrived asking for any preferences before we arrived. I told them it would be nice to have a couple of bananas in the room. I was greeted with a beautiful bunch of five bananas. That was.
09/10/2018
Rated 5 out of 5 :
Liked: Beautiful hotel that is smells lovely. The staff are friendly and helpful. The food is exceptional.
Disliked: There was nothing to not like.
09/10/2018
Rated 5 out of 5 :
Andaz Liverpool Street is a wonderful surprise in the heart of the City of London. It welcomes you with an efficient, but warm, hospitality, and it makes you feel at home, throughout the stay, with complimentary appetizers and wine before dinner, and a very nice.
08/10/2018
Rated 4 out of 5 :
We stayed for 3 nights in this Hyatt group hotel. Been to the Andaz in Shanghai and loved it. Hence we tried the London one. The decor and quality of this hotel are good. Liked the front desk and concierge service. The gym room is.
08/10/2018
Rated 5 out of 5 :
Had to stay at the Andaz for a quick business trip to London. It was located in close proximity to our London office, thus the reason our firm's travel agent chose this hotel. Very clean, very friendly staff. Accommodations could not have been any better.
07/10/2018
Rated 4 out of 5 :
I stayed at the Andaz for a business trip. 7 nights, so a pretty Long stay. First, its a beautiful hotel. Check-in was a breeze. The room had such charm. Free mini bar with juice, water, soda and snacks. Nespresso machine is a nice touch,.
07/10/2018
Rated 5 out of 5 :
This is my second time staying at Andaz London, its location is excellent. Walking distances to many interesting shops and restaurants including my favoriate chocolate shop Dark Sugars. Most tourist attractions are 15-20 minutes Away by subway. Staff is great - always helpful and.
07/10/2018
Rated 5 out of 5 :
My son bought me a stay at the hotel for my 60th Birthday present with a Theatre stay. The hotel is very close to Liverpool Street Station which made it easy to access from the station for us. The welcome was brilliant with easy check-in.
05/10/2018
Rated 5 out of 5 :
Very modern and high quality hotel, great staff and very good food. Good free Wi-Fi and huge television in room. Free mini bar. Great location in Liverpool Street, close to bars and restaurants. Big room, big bed. Very nice nice bathroom, will be back son.
05/10/2018
Rated 4 out of 5 :
Stylish hotel on Liverpool street/station. The location is in a (sort of) business area of London, but in walking distance of several shops, restaurants and bars. The property itself is really wonderful and nicely decorated, from the entrance, to the corridors and room. Although going.
04/10/2018
Rated 5 out of 5 :
The show was a lot of fun, tap dancing talent was over the top. The theatre is a show in itself, a great way to spend an evening. The dancers never missed a beet, the songs were in tune with times (set in 1933 coming.
03/10/2018
Rated 5 out of 5 :
Honestly, this was a perfect stay. 1 night, we arrived at lunch time. The room was spacious enough, huge television, very modern decor, large comfortable bed. The room came with complementary mini-bar and snacks. The best thing though were the extra little bits. son after.
02/10/2018
Rated 4.4 out of 5 :
Liked: The bed was really comfortable and the location of the place was great. It was great to have a bar and a restaurant and a coffee place connected to the hotel. The 6-8pm free wine was great and it was served with some appetizers!
Disliked: Is too bad that we didn't had a bath tub.
02/10/2018
Rated 5 out of 5 :
We had a last minute trip to London and were worried we may end up not finding a nice hotel for the weekend. A recommendation from a friend was to try the Andaz. To keep it simple: We had one of the nicest visits we.
02/10/2018
Rated 5 out of 5 :
Very modern style hotel with classy reception area with staff on hand to meet and welcome you, doorman offered brollies as it was pouring down outside, the immaculate rooms and a good size for being the standard option, highly recommend this hotel which is ideally.
02/10/2018
Rated 5 out of 5 :
Had a wonderful weekend at this hotel, friendly staff and excellent rooms. Will definitely stay here again. It was unfartunate that this was the weekend that all card machines in the country went down but the staff were marvelous as were the management.
02/10/2018
Rated 5 out of 5 :
From the check in experience we were made feel welcome and valued. Staff are professional, very friendly and nothing was too much trouble. More than once were our expectations exceeded. We are planning our next trip back again in December.
02/10/2018
Rated 5 out of 5 :
I stayed at this hotel on the recommendation of a friend since I had an event in nearby Brick Lane and wanted to stay local. I can't rave about this hotel enough. It's very modern and tastefully decorated in blacks and greys and whites. The.
02/10/2018
Rated 5 out of 5 :
Part of the Hyatt hotel chain, this 5 star hotel is ideally located next door to Liverpool Street train station, making it extremely convenient for guests arriving by train/underground. Rooms were spacious & modern & we were able to avail ourselves of the complimentary (daily.
01/10/2018
Liked: Staff was great
Disliked: Pipes in the washroom when you turned on the water made a very loud noise
01/10/2018
Rated 4 out of 5 :
I enjoyed the Andaz London Liverpool Street. There were some interesting experiences moving from one meeting room to another because there were two buildings tied together. The room was comfortable. I judge a hotel on plumbing and bedding. The bedding was very high quality -.
01/10/2018
Rated 5 out of 5 :
First Time In London, and definitely Won't be the last! We stayed at the Andaz, due to the central location + good reviews. This place is amazing. Staff is very friendly, the place itself is beautiful / modern concepty type in looks. The food is.
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