Arora Hotel Gatwick
Home Contact Us
SEARCH LONDON BY:
London Hotels A-Z Postcode Landmark/ Area London Hotels Map Tube/Train Station Star Rating London Chains Trending
TYPE
Budget Hotels Central London Hotels Apartments Boutique Hotels Hip Hotels Family Rooms (5+)
AIRPORTS
Heathrow Hotels Gatwick Hotels Stansted Hotels Luton Hotels London City Airport
TOP RATED
Tripadvisor Top 30 Award Winners
ALSO..
Hotel History London Guide/ Pictures

Customer Reviews For The Arora International Gatwick Hotel


Address: Southgate Avenue, Crawley, England, UK, RH10 6LW
This hotel has averaged a score of 4.4 out of 5 by 6457 past guests
>>>Booking.com (average customer rating 4.2 out of 5 from 3073 reviews)
>>>Tripadvisor (ranked 1 of 29 for Hotels in Crawley and rated 4.5 out of 5 from 3409 reviews)

16/09/2019
Rated 4.0 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
14/09/2019
Rated 4.8 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
13/09/2019
Rated 4.8 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
13/09/2019
Rated 3.8 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
13/09/2019
Rated 5 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
12/09/2019
Rated 5 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
12/09/2019
Rated 4.0 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
12/09/2019
Rated 4.6 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
11/09/2019
Rated 5 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
11/09/2019
Rated 4.8 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
10/09/2019
Rated 3.6 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
09/09/2019
Rated 5 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
09/09/2019
Rated 4.6 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
08/09/2019
Rated 5 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
08/09/2019
Rated 4.6 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
08/09/2019
Rated 4.8 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
07/09/2019
Rated 4.8 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
06/09/2019
Rated 4.6 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
05/09/2019
Rated 3.6 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
05/09/2019
Rated 4.8 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
05/09/2019
Rated 5 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
03/09/2019
Rated 4.6 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
02/09/2019
Rated 3.8 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
02/09/2019
Rated 4.8 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
01/09/2019
Rated 4.0 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
01/09/2019
Rated 5 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
01/09/2019
Rated 4.8 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
31/08/2019
Rated 3.6 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
30/08/2019
Rated 5 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
30/08/2019
Rated 4.6 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
30/08/2019
Rated 4.8 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
30/08/2019
Rated 4.4 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
29/08/2019
Rated 4.2 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
29/08/2019
Rated 4.8 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
29/08/2019
Rated 3.8 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
28/08/2019
Rated 5 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
28/08/2019
Rated 4.8 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
28/08/2019
Rated 4.6 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
27/08/2019
Rated 4.0 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
27/08/2019
Rated 5 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
26/08/2019
Rated 5 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
26/08/2019
Rated 4.4 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
23/08/2019
Rated 4.2 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
22/08/2019
Rated 4.0 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
22/08/2019
Rated 4.2 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
22/08/2019
Rated 4.4 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
20/08/2019
Rated 5 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
20/08/2019
Rated 4.2 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
19/08/2019
Rated 5 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
19/08/2019
Rated 4.0 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
19/08/2019
Rated 3.6 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
18/08/2019
Rated 5 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
18/08/2019
Rated 4.4 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
18/08/2019
Rated 4.6 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
17/08/2019
Rated 5 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
17/08/2019
Rated 4.8 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
17/08/2019
Rated 5 out of 5 :
Dear guest, \n\nThank you very much for taking the time to write such a lovely review! \n\nI am delighted to read that you enjoyed your stay with us. We are indeed so fortunate to have such a caring and talented team and we could not agree more that they are by far our biggest asset here at Arora Gatwick/Crawley. The team truly cares for our guests and it is so motivating for us to read your comments. Our best example is Georgina. Your kind words will be shared with the team.\n\nWe look forward to welcoming you back very son! \n\nKind regards, \nHarish Sunassy\nGeneral Manager\n.
16/08/2019
Rated 4.4 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
15/08/2019
Rated 4.4 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
15/08/2019
Rated 4.8 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
08/08/2019
Rated 5 out of 5 :
Dear guest, \n\nThank you very much for your fantastic review following your recent stay with us at the Arora Hotel Gatwick Crawley.\n\nI am thrilled to read that your stay met with your expectations and that you found our staff friendly and helpful. I am also glad that you found our rooms lovely and very clean. As you have mentioned, our central location is extremely popular with our guests in terms of ease of access via travel links, as well as guests being able to get out and about on foot to explore all what Crawley has to offer. We are honoured to have your recommendation. \n\nOnce again thank you for your kind comments, we look forward to welcoming you back to the Arora Hotel Gatwick Crawley again son.\n\nKind regards, \nHarish Sunassy\nGeneral Manager\n.
08/08/2019
Rated 5 out of 5 :
Dear guest, \n\nThank you for taking the time to share your experience with us as your feedback enables us to continually review our service delivery and standards and makes necessary improvement whenever possible. \n\nI am truly sorry to read about your shortfall while staying with us. Your feedback will allow us to improve on the mentioned aspects of the hotel. I will of course pass your comments onto our Food & beverage Manager, who will address the matter of service with our team and retrain in order to avoid any similar situation to happen in the future. Once again, I am very sorry for any inconvenience this may have caused. We would like to discuss your review in detail and therefore I would like to kindly ask you to please contact our Front of House Manager directly on david. Benza@arorahotels.com.\n\nWe look forward to hear from you son.\n\nKind regards, \nHarish Sunassy\nGeneral Manager\n.
06/08/2019
Rated 5 out of 5 :
Dear guest, \n\nThank you for your wonderful review after your recent stay with us.\n\nI am glad to hear that our rooms were able to facilitate your every need, and you found the bathroom amazing. Our housekeeping team pride themselves on delivering this exceptional service. I am thrilled to read that you experienced our 5 star service with our friendly and professional team, they are a true asset to our hotel. Your kind words will be shared with the team. \nOn the other hand I am sorry to hear about your the pillow being too soft. It is usually a matter of taste but if we would have been notified at the time we would have provided you with a firmer one. Thank you for your forgiveness.\n\nThank you for choosing our hotel again, and we look forward to your future visits.\n\nKind regards, \nHarish Sunassy\nGeneral Manager\n.
05/08/2019
Rated 5 out of 5 :
Dear guest, \n\nThank you for your fabulous review after your stay with us.\n\nI am pleased to read that you enjoyed your stay throughout your visit to the Arora Gatwick, we pride ourselves on providing excellent customer service. We have passed on your kind compliments to our team, which will continue to inspire and motivate them to deliver exceptional customer service. Thank you for your constructive feedback. Your comments have been taken on board and they will help us to continually review our service delivery, standards and make necessary improvement whenever possible\n\nWe look forward to seeing you again son.\n\nKind regards, \nHarish Sunassy\nGeneral Manager\n.
05/08/2019
Rated 5 out of 5 :
Dear guest, \n\nThank you for your wonderful review on tripadvisor.\n\nI am thrilled to read you enjoyed your stay through your visit and you could enjoy the full advantages of one of our Park & Fly packages. I am also glad that you found our rooms modern and descent size, also you had a pleasant sleep.\n\nWe look forward to welcoming you back in the near future.\n\nKind regards, \nHarish Sunassy\nGeneral Manager\n.
29/07/2019
Rated 5 out of 5 :
Dear guest, \n\nThank you for taking the time to share your experience with us as your feedback enables us to continually review our service delivery and standards and makes necessary improvement whenever possible. \n\nI am truly sorry to read about your shortfall while staying with us. Your feedback will allow us to improve on the mentioned aspects of the hotel. We did experience a technical issue that night, our Maintenance team and myself were working hard to make sure the water comes back as son as possible. Once again, I am very sorry for any inconvenience this may have caused. We would like to discuss your review in detail and therefore I would like to kindly ask you to please contact our Front of House Manager directly on david. Benza@arorahotels.com.\n\nWe look forward to hear from you son.\n\nKind regards, \nHarish Sunassy\nGeneral Manager\n.
25/07/2019
Rated 5 out of 5 :
Dear guest, \n\nThank you for sharing your fantastic review on TripAdvisor.\n\nIt is a pleasure to read how pleased you were with your stay. I am very glad that you enjoyed the quality of the service provided by our team. I am also happy to read the room was to your liking and you slept well. I agree the food in the Grill Restaurant and in our Morgan's Pub is excellent and your compliments will be passed on to the Kitchen and rest of the team. We pride ourselves in providing a 5 star service and I am thrilled you experienced this.\n\nIt is a great compliment that you have recommended us to the TripAdvisor community and we cannot wait to welcome you back in the near future.\n\nKind regards, \nHarish Sunassy\nGeneral Manager\n.
24/07/2019
Rated 5 out of 5 :
Dear guest, \n\nWe so much appreciate that you took the time to write and to share your great feedback about your recent stay with us.\n \nI was delighted to hear that you enjoyed your stay with us and you could not find a single negative thing to say. I am so glad to hear that we were able to achieve and deliver on our promise by ensuring all guest receive the perfect overall experience, which is what we aim for. We work hard to provide and maintain a tremendous level of service. Your kind words will be shared with the team especially with Mateusz.\n\nWe look forward to seeing you again son.\n\nKind regards, \nHarish Sunassy\nGeneral Manager\n.
24/07/2019
Rated 5 out of 5 :
Dear guest, \n\nI thank you very much for your positive feedback. \n\nI am delighted to hear that you enjoyed your Long stay here with us. We are proud to have such a passionate and professional team here at Arora Gatwick/Crawley Hotel, who are always looking to go above and beyond the call of duty. I appreciate your recognition and will pass on your kind words to the team, especially Mateusz.\n\nOnce again thank you for kind comments and we hope it won't be too Long before we have the pleasure of welcoming you back again. \n\nKind regards, \nHarish Sunassy\nGeneral Manager\n.
23/07/2019
Rated 5 out of 5 :
Dear guest, \n\nThank you for your fabulous review after your stay with us. \n\nI am pleased to read that you enjoyed your stay throughout your visit to the Arora Gatwick, we pride ourselves on providing excellent customer service. We have passed on your kind compliments to our team and especially to the Housekeeping and reception team, which will continue to inspire and motivate us to deliver exceptional customer service. \n\nWe look forward to seeing you again son. \n\nKind regards, \nHarish Sunassy \nGeneral Manager.
21/07/2019
Rated 5 out of 5 :
Dear guest, \n\nThank you for your wonderful review.\n\nI am thrilled to hear you experienced our 5 star customer service from our team. We strive to provide excellent customer service and I am pleased this was recognized. I will pass on your kind words to Georgina, which will serve as an encouragement to all of our staff to continuously improve the quality of our services. He is indeed a true asset of the Hotel.\n\nThank you again for the review and we hope to welcome you back in the near future.\n\nKind regards, \nHarish Sunassy\nGeneral Manager\n.
21/07/2019
Rated 5 out of 5 :
Dear guest, \n\nThank you very much for taking the time to give such a fantastic feedback. \n\nWe have always looked to offer the best customer service possible. It is with pleasure that we get to read feedback from our guests, especially when we were able to meet the very high standard we aim to achieve. It is heartening to be able to share your positive words with the team, especially with Georgina, who is the champion to go above and beyond call of duty.\n\nWe can\u2019t wait to welcome you back to our Hotel.\n\nKind regards, \nHarish Sunassy\nGeneral Manager\n.
18/07/2019
Rated 5 out of 5 :
Dear guest, \n\nThank you very much for taking the time to write such a lovely review! \n\nI am delighted to read that you enjoyed your stay with us. We are indeed so fortunate to have such a caring and talented team and we could not agree more that they are by far our biggest asset here at Arora Gatwick/Crawley. The team truly cares for our guests and it is so motivating for us to read your comments. Our best example is Georgina. Your kind words will be shared with the team.\n\nWe look forward to welcoming you back very son! \n\nKind regards, \nHarish Sunassy\nGeneral Manager\n.
16/07/2019
Rated 5 out of 5 :
Dear guest, \n\nThank you for your amazing review after your recent stay with us at Arora Gatwick/Crawley. \n\nI am delighted to read that you found our rooms big and clean, also our staff very nice. I am happy the location of the hotel was to your liking. We are very fortunate to be so close to a shopping mall and have a shuttle service to and from the airport, making this very convenient and accessible for you.\n\nThank you once again, and we look forward to your next stay with us.\n\nKind regards, \nHarish Sunassy\nGeneral Manager\n.
15/07/2019
Rated 5 out of 5 :
Dear guest, \n\nThank you for taking the time to write us a review on tripadvisor.\n\nI am happy to hear that found our rooms clean and our staff helpful and friendly. I am delighted to inform you that we have a planned refurbishment scheduled in the close future.\n\nWe hope to see you again in the near future! \n\nKind regards, \nHarish Sunassy\nGeneral Manager\n.
Milesfaster.co.uk customer reviews ↓
Rating out of 10: 9
Date stayed: June 205
review: i stayed here while waiting on a connecting flight, it was absolutely out of this world, well impressed! we missed our check in time and minibus the hotel provided but they still reimbursed us the money for the taxi! definitely stay again.
Privacy Policy
Copyright © 2002 Milesfaster.co.uk All Rights Reserved