Park Grand Kensington
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Reviews For The Park Grand Kensington


Address: 33-37 Hogarth Road, London, England, UK, SW5 0QQ
This hotel has averaged a score of 4.4 out of 5 by 9653 past guests
>>>Booking.com (average customer rating 4.4 out of 5 from 5189 reviews)
>>>Tripadvisor (ranked 32 of 1134 for Hotels in London and rated 4.5 out of 5 from 4491 reviews)

16/09/2019
Rated 5 out of 5 :
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14/09/2019
Rated 4.8 out of 5 :
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14/09/2019
Rated 4.6 out of 5 :
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14/09/2019
Rated 5 out of 5 :
Dear NiklasS_Swe, \n\nI am so happy to hear that you had a memorable experience with us. Mira, Niyati and Maya will be extremely delighted to hear that they made such a positive and lasting impression on your visit. We are proud in the high standards of service that we offer and having the facilities and amenities in place goes a Long way to ensuring our guests have an enjoyable and memorable stay on each and every visit.\n\nWe all greatly look forward to welcoming you back son.\n\nKind Regards\nArpan Ghosh.
14/09/2019
Rated 5 out of 5 :
Dear ilan47, \n\nThank you for sharing your kind words and wonderful review on your recent Park Grand Kensington experience.\n\nIt is a pleasure to read your kind words on our welcoming and attentive team and your lovely commendation about the varied breakfast and our well connected location\n\nWe wait to have the pleasure of welcoming you back again on your next visit to London.\n\nKind regards, \nArpan Ghosh.
13/09/2019
Rated 4.2 out of 5 :
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13/09/2019
Rated 4.8 out of 5 :
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12/09/2019
Rated 4.2 out of 5 :
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11/09/2019
Rated 4.8 out of 5 :
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11/09/2019
Rated 5 out of 5 :
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10/09/2019
Rated 5 out of 5 :
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10/09/2019
Rated 4.2 out of 5 :
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10/09/2019
Rated 5 out of 5 :
Hello Tracyfitz and thank you for the gracious review! \n\nI am thrilled that you had a great celebratory stay with us! Our hospitable team are always willing to go the extra mile to ensure that each and every one of our guests has an exceptional experience with us. I have past on your positive feedback to the team who will be delighted by your kind compliments.\n\nIt would be our pleasure to look after you on your next visit! \n\nBest regards, \nArpan Ghosh.
10/09/2019
Rated 5 out of 5 :
Dear NorthStar13099658208, \n\nThank you for sharing your kind words and wonderful review on your recent Park Grand Kensignton experience.\n\nIt is a pleasure to read your kind words on our welcoming and attentive team and your lovely commendation about the room and our well connected location\n\nWe wait to have the pleasure of welcoming you back again on your next visit to London.\n\nKind regards, \nArpan Ghosh\n.
10/09/2019
Rated 5 out of 5 :
Dear darrenwilson573, \n\nThank you very much for your lovely feedback on your recent stay at Park Grand Kensington.\n\nWe always strive to deliver the best experience for our guests and I am pleased that you enjoyed every aspect of your stay - from our well appointed spacious bedrooms to our excellent location.\n\nI will be glad to welcome you back for another seamless experience! \n\nKind Regards, \nArpan Ghosh.
09/09/2019
Rated 4.6 out of 5 :
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09/09/2019
Rated 5 out of 5 :
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09/09/2019
Rated 4.8 out of 5 :
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09/09/2019
Rated 5 out of 5 :
Dear Anthony P, \n\nThank you very much for your amazing review of the Park Grand Kensington.\n\nIt is a great pleasure to read all your descriptions and positive words about the friendly team. I am thrilled that you found our fantastic location to be perfect for your needs.\n\nWe hope to have the honour of welcoming you again for your next stay in London.\n\nBest regards, \nArpan Ghosh\n.
09/09/2019
Rated 5 out of 5 :
Dear epmw, \n\nFurther to your wonderful review posted on Trip Advisor, I am delighted that you had one of the best experience at Park Grand Kensington.\n\nThe team does endeavor to provide a comfortable stay to all our guests and your favorable remarks are certainly appreciated by the team.\n\nWe certainly would be delighted to welcome you back in the near future\n\nKind Regards, \nArpan Ghosh.
09/09/2019
Rated 5 out of 5 :
Dear Malcolm F, \n\nI am delighted to hear that you enjoyed your stay with us at Park Grand Kensington.\n\nThank you for your wonderful review of the hotel and for highlighting the friendly service that you received from the team and for commending our well appointed bedroom.\n\nWe are looking forward to welcoming you back to stay with us in the near future\n\nKind Regards\nArpan Ghosh\n.
09/09/2019
Rated 5 out of 5 :
Dear ghowison, \n\nThank you for sharing your feedback about Park Grand Kensington with other travellers.\n\nIt is good to hear that you had a good experience. Thank you also for commending on our excellent location and our well appointed bedrooms.\n\nWe wait to welcome you back to Park Grand Kensington son.\n\nKind regards\nArpan Ghosh.
09/09/2019
Rated 5 out of 5 :
Dear EtheB, \n\nThank you for sharing your 5 star review of your recent visit at Park Grand Kensington.\n\nIt is wonderful to read that you were impressed by all aspects of your experience with us, in particular the clean rooms and the service that you received from the team throughout your stay.\n\nWe hope to have the honour of welcoming you back again son.\n\nKind regards, \nArpan Ghosh.
08/09/2019
Rated 5 out of 5 :
Hello tmeng169716 and thank you very much for the lovely review! \n\nMira will be positively delighted to know that you had an enjoyable, pampered stay with us. I am pleased that you found your bedroom to your liking and took advantage of our location.\n\nWe very much look forward to welcoming you back at Park Grand Kensington for another great stay! \n\nKind regards, \nArpan Ghosh.
08/09/2019
Rated 5 out of 5 :
Dear 113frankm, \n\nIt is such a delight to read your great review posted on Trip Advisor. Thank you so much for commending on Mira's warm welcome and I am glad that the location was convenient to you.\n\nGuest feedback is indeed valuable to us and we use this to make improvements as deemed beneficial to our guests.\n\nShould you require assistance with a future stay, please do let us know and we\u2019ll ensure another seamless experince.\n\nKind Regards, \nArpan Ghosh.
08/09/2019
Rated 5 out of 5 :
Despite being on the fifth floor, I heard outside noise and traffic. My room was facing the street. I was also woken from doors of nearby guests closing, as doors slam shut. The ac does not go below 19C, I was told by staff. I asked for late check out and was told it was 1pm. No slippers or robes provided in my room.
07/09/2019
Rated 5 out of 5 :
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06/09/2019
Rated 5 out of 5 :
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06/09/2019
Rated 4.4 out of 5 :
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05/09/2019
Rated 4.8 out of 5 :
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05/09/2019
Rated 4.6 out of 5 :
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05/09/2019
Rated 5 out of 5 :
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04/09/2019
Rated 4.6 out of 5 :
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04/09/2019
Rated 5 out of 5 :
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04/09/2019
Rated 4 out of 5 :
Dear an2niojorger, \n\nI am delighted to hear that you enjoyed your stay with us at Park Grand Kensington. \n\nThank you for your wonderful review of the hotel and for highlighting the friendly service that you received from the team.\n\nWe are looking forward to welcoming you back to stay with us in the near future\n\nKind Regards\nArpan Ghosh\n.
03/09/2019
Rated 4.8 out of 5 :
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03/09/2019
Rated 5 out of 5 :
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03/09/2019
Rated 4.6 out of 5 :
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03/09/2019
Rated 4 out of 5 :
Dear mbrear322637, \n\nThank you for taking the time to share a review following your stay with us at Park Grand Kensington. \n\nIt is a pleasure to hear about the friendly service you received from our team and I am thrilled to hear that you found your room comfortable and well appointed. \n\nI look forward to welcome you back again next time you are visiting London. \n\nKind regards, \nArpan Ghosh.
03/09/2019
Rated 4 out of 5 :
Dear kimjL9720zh, \n\nI am delighted to read your fantastic comments on Trip Advisor following a recent stay at Park Grand Kenisngton.\n\nThank you for appreciating the wonderful things you liked about your stay and for highlighting the Hotel\u2019s ideal location.\n\nWe look forward to welcoming you back in the near future.\n\nKind Regards, \nArpan Ghosh\n.
02/09/2019
Rated 5 out of 5 :
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02/09/2019
Rated 4.6 out of 5 :
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02/09/2019
Rated 4.8 out of 5 :
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01/09/2019
Rated 5 out of 5 :
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01/09/2019
Rated 3.8 out of 5 :
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01/09/2019
Rated 4 out of 5 :
Dear Departure531218, \n\nThank you very much for sharing your great review of your recent Park Grand Kensington experience.\n\nIt is an honour that you spend such a special occasion with us and I am overjoyed that the team was able to go above and beyond for you.\n\nWe look forward to welcoming you back son. \n\nKind regards, \nArpan Ghosh.
01/09/2019
Rated 4 out of 5 :
Dear Ryan M, \n\nThank you for sharing your feedback of your experience with us at Park Grand Kenisngton.\n\nI am delighted to hear that our location is a highlight for you and your kind comments mentioning the friendliness of the team are very much appreciated.\n\nThe team and I look forward to seeing you again son. \n\nKind regards, \nArpan Ghosh.
31/08/2019
Rated 4.8 out of 5 :
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31/08/2019
Rated 4 out of 5 :
Dear Rosaleen C, \n\nThank you for sharing your feedback of your experience with us at Park Grand Kensington.\n\nI am delighted that you highlight our friendly team and that you found the location convenient to your needs.\n\nWe are glad to have the pleasure of welcoming you back again on your next visit to London.\n\nKind regards, \nArpan Ghosh.
31/08/2019
Rated 4 out of 5 :
Dear countryboy321, \n\nI am very pleased that you had an enjoyable stay at Park Grand Kensigton. Thank you for sharing your views on Trip Advisor and for also highlighting the superb service received from our Team.\n\nNiyati is equally grateful with your genuine appreciation of his service and truly appreciates the top marks you have awarded us.\n\nWe hope that Park Grand Kensington becomes your preferred choice for many years to come.\n\nKind Regards\nArpan Ghosh.
30/08/2019
Rated 4.2 out of 5 :
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30/08/2019
Rated 4 out of 5 :
Dear matthewb0267, \n\nI would like to inform you that we at Park Grand Kensington appreciate your great comments posted on Trip Advisor.\n\nThank you for sharing your wonderful experience and commending the efforts made in providing our guests a comfortable stay.\n\nShould you require assistance with a future stay, please do let us know and we\u2019ll ensure to delight you again.\n\nKind Regards\nArpan Ghosh.
30/08/2019
Rated 4 out of 5 :
Dear efurlong1, \n\nThank you for sharing your 5 star review of your recent stay with us at Park Grand Kensington.\n\nI am absolutely thrilled that you enjoyed your stay and thank you for choosing to stay with us for your birthday. I am very happy that our team made both of you feel extra bit special for the occasion. \n\nWe hope to have the pleasure of welcoming you back again for many more special occasions.\n\nKind regards, \nArpan Ghosh.
30/08/2019
Rated 4 out of 5 :
Dear nplfc, \n\nThank you for taking the time to write a review of the Park Grand Kensington.\n\nI am thrilled that you were able to make great use of our fantastic location and London's Underground. I am delighted that you loved your room and that the attentive service from Maya and Mira contributed towards a pleasant stay.\n\nWe hope to have the pleasure of welcoming you back again in the future.\n\nBest regards, \nArpan Ghosh\n.
30/08/2019
Rated 4 out of 5 :
Dear mariew720, \n\nThank you for sharing your kind words and wonderful review on your recent Park Grand Kensington experience.\n\nI am absolutely thrilled that you mention the team. We feel privileged that you chose to spend such a special occasion and we very much look forward to welcoming you back.\n\nKind regards, \nArpan Ghosh.
30/08/2019
Rated 4 out of 5 :
Dear pdegraff2019, \n\nThank you for the recent stay at the Park Grand Kensington Hotel.\n\nIt is so great to hear that the staff were friendly, helpful and did everything that could to make you feel welcome. In addition, I would like to note your positive words on the convenience of the location.\n\nWe hope to have the chance to welcome you back once again.\n\nBest regards\nArpan Ghosh.
29/08/2019
Rated 5 out of 5 :
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29/08/2019
Rated 4 out of 5 :
Dear Richard G, \n\nThank you very much for your amazing review! \n\nWe always strive to deliver the best experience for our guests and I am pleased that you enjoyed every aspect of your stay - from our well appointed spacious bedrooms to our in room handy phone. \nI have past on your positive feedback to Maya and Daria who will be delighted by your kind compliments.\n\nI will be glad to welcome you back for another seamless experience! \n\nKind Regards, \nArpan Ghosh.
29/08/2019
Rated 4 out of 5 :
Dear evieasquith00, \n\nI am delighted to read your feedback following your stay with us at Park Grand Kensington.\n\nMany thanks for highlighting the friendly service that the team provided you with. It is a real pleasure to learn that you found the room clean and the team and I look forward to your next stay.\n\nKind regards, \nArpan Ghosh.
29/08/2019
Rated 4 out of 5 :
Dear Lesley R, \n\nThank you for writing a review of the recent stay at the Park Grand Kensington.\n\nI am thrilled that you loved the service delivered by the team and the location was of much convenience to you. I am delighted that team went out to create the perfect experience for you at all times.\n\nWe look forward to welcoming you again.\n\nKind regards, \nArpan Ghosh\n.
28/08/2019
Rated 4.0 out of 5 :
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28/08/2019
Rated 4.8 out of 5 :
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28/08/2019
Rated 4 out of 5 :
Dear djpompey86, \n\nThank you for sharing your feedback of your experience with us at Park Grand Kensington.\n\nI am delighted to hear that our location is a highlight for you and your kind comments mentioning the friendliness of the team are very much appreciated.\n\nThe team and I look forward to seeing you again son. \n\nKind regards, \nArpan Ghosh\n.
28/08/2019
Rated 4 out of 5 :
Dear adprince999, \n\nReading your fantastic comments posted on Trip Advisor, certainly gives the team at \nPark Grand Kensington a sense of accomplishment. Thank you so much for your appreciation of Mira and Maya efforts to provide seamless experience.\n\nWe hope that our Hotel becomes your preferred choice whenever you are visiting London.\n\nKind Regards\nArpan Ghosh\n.
27/08/2019
Rated 5 out of 5 :
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27/08/2019
Rated 4.0 out of 5 :
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27/08/2019
Rated 4.8 out of 5 :
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27/08/2019
Rated 4.6 out of 5 :
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27/08/2019
Rated 4 out of 5 :
Dear chipcracker, \n\nThank you for sharing your wonderful experience on Trip Advisor following your honeymoon stay. Myself and the team are equally delighted to read your appreciation of our efforts to provide a comfortable stay.\n\nWe certainly look forward to welcoming you back when your travels bring you once again to London in the near future.\n\nKind Regards, \nArpan Ghosh\n.
27/08/2019
Rated 4 out of 5 :
Thank you Lorie D for your wonderful review regarding your recent stay with us at Park Grand Kensington.\n\nWe are privileged to be perfectly located near public transport with its numerous restaurants, bars and cafes. \n\nOur team are indeed our greatest asset, so I am thrilled to hear that you found them courteous and attentive. They will be delighted to hear the positive feedback. \n\nWe look forward to welcoming you back very son! \n\nKind Regards\nArpan Ghosh\n.
26/08/2019
Rated 4.8 out of 5 :
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26/08/2019
Rated 4 out of 5 :
Dear ShivaniMahendra24, \n\nThank you for sharing your wonderful review of your recent stay with us at Park Grand Kensington.\n\nWe feel privileged that you chose to spend such a special occasion with us and I am extremely proud of the team for making the whole experience for you both even more memorable! \n\nWe hope to have the pleasure of welcoming you back son.\n\nKind regards, \nArpan Ghosh.
25/08/2019
Rated 5 out of 5 :
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25/08/2019
Rated 4 out of 5 :
Dear Simone K, \n\nFurther to your great review about your recent stay at Park Grand Kensington, \nI would like to thank you for posting it on Trip Advisor. The whole team appreciates your generous comments and for confirming that we were successful in providing you with a memorable stay.\n\nI am also delighted that you found the rooms and the location worthy of mention. \n\nWe can't wait to welcome you back to London.\n\nKind Regards, \nArpan Ghosh\n.
24/08/2019
Rated 4.8 out of 5 :
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24/08/2019
Rated 5 out of 5 :
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24/08/2019
Rated 4 out of 5 :
Dear Craig F, \n\nI would like to thank you for sharing your valuable feedback on Trip Advisor following a recent stay at Park Grand Kensington. The team is equally pleased to read your favorable comments.\n\nYour genuine appreciation of our product and service is a true testament of our passion to provide comfortable stay to all our guests.\n\nWe look forward to delighting you for many years to come.\n\nKind Regards, \nArpan Ghosh\n.
23/08/2019
Rated 4.2 out of 5 :
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22/08/2019
Rated 4.6 out of 5 :
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22/08/2019
Rated 5 out of 5 :
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21/08/2019
Rated 5 out of 5 :
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21/08/2019
Rated 4.2 out of 5 :
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21/08/2019
Rated 4.4 out of 5 :
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21/08/2019
Rated 3.8 out of 5 :
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20/08/2019
Rated 3.8 out of 5 :
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20/08/2019
Rated 5 out of 5 :
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19/08/2019
Rated 4.6 out of 5 :
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19/08/2019
Rated 4.4 out of 5 :
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19/08/2019
Rated 5 out of 5 :
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19/08/2019
Rated 5 out of 5 :
Wow! Thank you Travel519774 for sharing such a wonderful review of your Park Grand Kensington experience! \n\nWe very much appreciate your kind comments that highlight the impressive levels of service that you received from Mira and Niyati, it is a delight to know that you took advantage of our location and the comfortable room was up to your liking.\n\nWe hope to have the pleasure of wellington you back son! \n\nKind regards, \nArpan Ghosh.
19/08/2019
Rated 5 out of 5 :
Dear Denise E, \n\nFurther to your great review about your recent stay at Park Grand Kensington,.\n\nI would like to thank you for posting it on Trip Advisor. Mira and Maya appreciates your generous comments and for confirming that we were successful in providing you with a memorable stay.\n\nI am also delighted that you found our location and the well appointed room worthy of mention. \n\nI hope that you will choose to stay with us once again the next time you visit London.\n\nKind Regards, \nArpan Ghosh\n.
18/08/2019
Rated 3.8 out of 5 :
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18/08/2019
Rated 5 out of 5 :
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18/08/2019
Rated 4.4 out of 5 :
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18/08/2019
Rated 4.8 out of 5 :
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18/08/2019
Rated 5 out of 5 :
Dear Fearless404560, \n\nThank you for sharing your 5 star review of your recent visit at Park Grand Kensington. \n\nIt is wonderful to read that you were impressed by all aspects of your experience with us, in particular the clean rooms and the location and the service that you received from the team throughout your stay.\n\nWe hope to have the honour of welcoming you back again son.\n\nKind regards, \nArpan Ghosh.
18/08/2019
Rated 5 out of 5 :
Hello Annie T and thank you for taking the time to review your recent stay with us.\n\nI am so pleased to hear that you liked your bedroom and found the location to be well connected. The team is proud of their customer service, can-do philosophy and always strive go above and beyond to ensure our guests have an enjoyable stay.\n\nWe look forward to welcoming you again when you come back to London.\n\nBest regards, \nArpan Ghosh.
18/08/2019
Rated 5 out of 5 :
Dear TheHiddenSecret16, \n\nThank you for sharing such a wonderful review of your Park Grand Kensington experience! \n\nI am absolutely thrilled that you mention the team and how they made your anniversary extra special.\n\nI do hope to welcome you back to Park Grand Kensington son again.\n\nBest regards, \nArpan Ghosh\n.
17/08/2019
Rated 4.8 out of 5 :
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17/08/2019
Rated 4.2 out of 5 :
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17/08/2019
Rated 5 out of 5 :
Dear hyoung569581, \n\nThank you for sharing your kind words and wonderful review on your recent Park Grand Kensington experience.\n\nWe feel privileged that you chose to spend your 11th wedding anniversary with us and I am extremely proud of the team for making the whole experience for you and your wife even more memorable! \n\nWe all look forward to welcoming you back on your next visit to London. \n\nKind regards, \nArpan Ghosh.
17/08/2019
Rated 5 out of 5 :
Dear lucieloo67, \n\nI am pleased to read your fantastic review which you have kindly shared on Trip Advisor. The team at Park Grand Kensington is thrilled to learn of your encouraging comments.\n\nThank you for highlighting our team\u2019s efforts to provide great experience and I hope you will choose Park Grand Kensington on your next visit to London.\n\nKind Regards, \nArpan Ghosh\n.
16/08/2019
Rated 5 out of 5 :
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16/08/2019
Rated 4.4 out of 5 :
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15/08/2019
Rated 5 out of 5 :
Dear Esaitch0, \n\nI am delighted to hear that you enjoyed your stay with us at Park Grand Kensington. \n\nThank you for your wonderful review of the hotel and for highlighting the friendly service that you received from the team.\n\nWe are looking forward to welcoming you back to stay with us in the near future\n\nKind Regards\nArpan Ghosh.
14/08/2019
Rated 5 out of 5 :
Dear npapad866577, \n\nI am delighted to read your feedback following your stay with us at Park Grand Kensington.\n\nMany thanks for highlighting the friendly service that the team provided you with. It is a real pleasure to learn that the location is convenient to your needs and the team and I look forward to your next stay.\n\nKind regards, \nArpan Ghosh.
11/08/2019
Rated 5 out of 5 :
Dear Julie S, \n\nThank you very much for your review of the Park Grand Kensington.\n\nI am absolutely delighted that you loved our location. I am thrilled that you loved our friendly staff & the varied breakfast offering\n\nWe hope to have the honour of welcoming you back again in the future.\n\nBest regards, \nArpan Ghosh.
11/08/2019
Rated 5 out of 5 :
Dear anjasC8649dm, \n\nThank you for your 5 star review of your Park Grand Kensington experience.\n\nI am delighted to read your kind words about our team. They really does try to create a 'home away from home' for all of our guests, and I am delighted that they have delivered! I am thrilled that the staff gave you a wonderful service and were able to make your 25th wedding anniversary even more special! \n\nWe hope to have the pleasure to welcome you back with us for your next visit to London! \n\nKind regards, \nArpan Ghosh.
11/08/2019
Rated 5 out of 5 :
Dear sspeedy2016, \n\nThank you for sharing your wonderful review of your recent stay with us at Park Grand Kensington.\n\nWe feel privileged that you chose to spend such a special occasion with us and I am extremely proud of the team and the team for making the whole experience for you both even more memorable! \n\nWe hope to have the pleasure of welcoming you back again for many more special occasions.\n\nKind regards, \nArpan Ghosh.
11/08/2019
Rated 5 out of 5 :
Dear lawrenceo531, \n\nI am delighted to read your fantastic comments on Trip Advisor following a recent stay at Park Grand Kenisngton.\n\nThank you for appreciating the wonderful things you liked about your stay and for highlighting the Hotel\u2019s ideal location.\n\nWe look forward to welcoming you back in the near future.\n\nKind Regards, \nArpan Ghosh\n.
11/08/2019
Rated 5 out of 5 :
Dear Zohara M, \n\nI would like to thank you for sharing your valuable feedback on Trip Advisor following a recent stay at Park Grand Kensington. The team is equally pleased to read your favorable comments.\n\nYour genuine appreciation of our product and service is a true testament of our passion to provide comfortable stay to all our guests.\n\nWe look forward to delighting you for many years to come.\n\nKind Regards, \nArpan Ghosh.
11/08/2019
Rated 5 out of 5 :
Dear lianwu122, \n\nThank you for your review of the Park Grand Kensington.\n\nI am absolutely delighted that Mariana was very helpful for you.\n\nWe hope to see you again in the near future.\n\nBest regards, \nArpan Ghosh\n.
10/08/2019
Rated 5 out of 5 :
I live in the United States and this was my first trip to Europe and first experience with a hotel there. In the us most hotels are in a newer building originally built to serve the purpose of being a hotel. In Europe many hotels are retrofitted into 200+ year old buildings that were not originally intended to be a hotel. Then you get put into a basement room like I did at Park Grand Kensington. This hotel has many of it's rooms at below ground level. I want a real window that I can open up and have fresh air and see what the weather is like. My room had a fake window with a tube light in it that simulated light coming into the window. At night the glow-in-the-dark stars on the fake window would light up. This made me laugh because I had those on my bedroom ceiling as a kid. I would have asked for a different room but it was the height of tourist season and I knew the hotel was booked full. Plus I don't like being a pain in the ass like many hotel guests.\n\nApparently European hotel rooms are generally smaller than us hotels. The rooms at this place are on the small side relative to us hotels. Between the size of the room and no real window I felt cooped-up in the room, not really wanting to be there. \nEverything else at this hotel was good. Like many have said it's a good location next to Earl's Court. Restaurants, shops, bars, grocery stores are a 5 minute walk. 2 subway lines stop at the Earls Court Station making it easy to get to different parts of London. \nI guess the service is very good. They always make a point of greeting you when you leave or arrive, and they always have people standing around waiting to carry your bags for you. But I don't care about any of that stuff at any hotel because they are just being paid to kiss your butt and I don't like that stuff. \n\nOne big plus turned out to be the smartphone that comes with the room. My Verizon phone was supposedly an unlocked version. But when I got to London and put in the $40 prepaid sim card I found out this was not true. I had to use the phone supplied. It worked well with the Google Maps app to help me find my way around that big city.
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