Park Grand Kensington
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Reviews For The Park Grand Kensington


Address: 33-37 Hogarth Road, London, England, UK, SW5 0QQ
This hotel has averaged a score of 4.4 out of 5 by 9176 past guests
>>>Booking.com (average customer rating 4.4 out of 5 from 5179 reviews)
>>>Tripadvisor (ranked 36 of 1117 for Hotels in London and rated 4.5 out of 5 from 4251 reviews)

11/06/2019
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10/06/2019
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09/06/2019
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09/06/2019
Rated 5 out of 5 :
Dear Cillian K, \n\nThank you for sharing your kind words and wonderful review on your recent Park Grand Kensington experience.\n\nWe feel privileged that you chose to spend your birthday with us and I am extremely proud of Mariana, Alex and Mira for making the whole experience for you and your wife even more memorable! \n\nWe all look forward to welcoming you back on your next visit to London. \n\nKind regards, \nArpan Ghosh.
08/06/2019
Rated 5 out of 5 :
Dear Kagomelp, \n\nThank you for taking the time to review your recent stay here at the Park Grand Kensington hotel.\n\nIt is delightful to receive such a positive valuation of the services and facilities we offer to our guests. Rest assured that I will share your feedback with Charmine and Justin, who will be encouraged by your positive review. \n\nOnce more thank you from the team and we shall look forward to see you again.\n\nKind regards\n.
08/06/2019
Rated 5 out of 5 :
Dear Viki A, \n\nThank you for the recent stay at the Park Grand Kensington Hotel.\n\nIt is so great to hear that the staff were friendly, helpful and did everything that could to make you feel welcome. In addition, I would like to note your positive words on your room and the convenience of the location.\n\nWe hope to have the chance to welcome you back once again.\n\nBest regards\n.
08/06/2019
Rated 5 out of 5 :
Dear VikiA104, \n\nThank you very much for taking the time to share your review following your recent stay with us. I am delighted that you had an amazing stay with us at the Park Grand Kensington, where you took advantage of its location! \n\nWe are pleased that you enjoyed relaxing in our beautifully appointed bedrooms and experienced exemplary guest services throughout your stay. The team here always strive to deliver the best experience for our guests and it is the smallest things that make the biggest difference so we are glad that you took advantage of the in room handy phone. \n\nWe cannot wait to welcome you back again. \n\nWith best wishes, \nArpan Ghosh.
08/06/2019
Rated 5 out of 5 :
Dear wastlelandb, \n\nThank you so much for your glowing review of Park Grand Kensington. Your feedback is most appreciated.\n\nIt is great to hear that you have had a memorable stay and that the team wowed you on this birthday stay. We are happy to hear that you enjoyed the little surprises in the room. Thank you for speaking highly of Oriana and Frankie they will be very happy to read your comments.\n\nSee you again on your next visit to London. We are looking forward to welcoming you back for many more special occasions to come! \n\nKind regards\nArpan Ghosh.
07/06/2019
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07/06/2019
Rated 5 out of 5 :
Thank you Julio Z for taking the time to share a review following your stay with us at Park Grand Kensington. \n\nIt is wonderful to read your kind words commending the warm welcome and friendly service delivered by Mario and I am delighted that you highlight our facilities.\n\nShould you require assistance with a future stay, you know you can count on us to provide another exemplary service.\n\nWe look forward to delighting you once again.\n\nKind Regards\nArpan Ghosh.
07/06/2019
Rated 5 out of 5 :
Dear Youngone51, \n\nThank you for sharing your feedback about Park Grand Kensington with other travellers.\n\nIt is good to hear that you found our location convenient and the breakfast worthy of mention. Thank you for commending the friendly customer service that you received. \n\nWe wait to welcome you back to Park Grand Kensington son.\n\nKind regards\nArpan Ghosh.
07/06/2019
Rated 5 out of 5 :
Dear dbdu, \n\nThank you very much for having taken some of your precious time to share this fabulous review on Tripadvisor following your recent stay with us at Park Grand Kensington. \nI am absolutely thrilled to hear that you experience exemplary service on your stay. Its a pleasure to know that you took advantage of our well connected location.\nI shall be glad to allocate a room on a higher floor on your next visit.\nI hope to have the pleasure of personally welcoming you back in the not too distant future\n\nKind Regards, \nArpan Ghosh.
05/06/2019
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05/06/2019
Rated 5 out of 5 :
Dear Trip47988152879, \n\nThank you for sharing your kind words and wonderful review on your recent Park Grand Kensington experience.\n\nIt is a pleasure to read your kind words on our welcoming and attentive team and that the location was of much use to you.\n\nI have noted your observation regarding the gym and shall be reviewed internally.\n\nWe hope to have the pleasure of welcoming you back again on your next visit to London.\n\nKind regards, \nArpan Ghosh.
04/06/2019
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04/06/2019
Rated 5 out of 5 :
Dear 29sc29, \n\nI am delighted to hear that you enjoyed your stay with us at Park Grand Kensington. \n\nThank you for your wonderful review of the hotel and for highlighting the friendly service that you received from the team and for commending our fantastic location and our clean and comfortable rooms.\n\nWe are looking forward to welcoming you back to stay with us in the near future\n\nKind Regards\nArpan Ghosh.
03/06/2019
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02/06/2019
Rated 5 out of 5 :
Dear sptrav, \n\nFurther to your great review about your recent stay at Park Grand Kensington,.\n\nI would like to thank you for posting it on Trip Advisor. The team appreciates your generous comments and for confirming that we were successful in providing you with a memorable stay.\n\nI am also delighted that you found our location worthy of mention. \n\nI hope that you will choose to stay with us once again the next time you visit London.\n\nKind Regards, \nArpan Ghosh.
02/06/2019
Rated 5 out of 5 :
Dear osullivan03, \n\nThank you for sharing your review of your recent stay with us at Park Grand Kensington.\n\nI am thrilled to hear that you took advantage of our rooms. It is a pleasure to read your kind words highlighting the impressive levels of service delivered by Aijaz and Norbert in locating your lost phone. \n\nWe can't wait to welcome you back.\n\nKind regards, \nArpan Ghosh.
02/06/2019
Rated 5 out of 5 :
Dear Curious49909554153, \n\nThank you for taking the time to write a 5 star review of the Park Grand Kensington.\n\nIt is a great pleasure to read your kind words about our friendly and helpful team! I am delighted you loved the bed and took advantage of our well connected location. \n\nWe look forward to welcoming you again for your next stay in London.\n\nBest regards, \nArpan Ghosh.
02/06/2019
Rated 5 out of 5 :
Dear Jentimbs, \n\nThank you for sharing your kind words and wonderful review on your recent Park Grand Kensington experience.\n\nI am absolutely thrilled that you mention the team and of course, Charmaine and Mira. We feel privileged that you chose to us and we very much look forward to welcoming you back.\n\nKind regards, \nArpan Ghosh.
02/06/2019
Rated 5 out of 5 :
Dear michaelkk110, \n\nThank you for taking the time to write a review of the Park Grand Kensington.\n\nI am thrilled that you were amazed with the soft and the comfortable bed. I am delighted that you loved your room and that the attentive service from the team contributed towards a pleasant stay.\n\nWe hope to have the pleasure of welcoming you back again in the future.\n\nBest regards, \nArpan Ghosh\n.
01/06/2019
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01/06/2019
Rated 5 out of 5 :
Hello tulipsfromamsterdam1 and thank you for the gracious review! \n\nI am thrilled that you had a great celebratory stay with us! Our hospitable team are always willing to go the extra mile to ensure that each and every one of our guests has an exceptional experience with us. I have past on your positive feedback to the team who will be delighted by your kind compliments.\n\nIt would be our pleasure to look after you on your next visit! \n\nBest regards, \nArpan Ghosh\n.
01/06/2019
Rated 5 out of 5 :
Dear sigurj_nj2018, \n\nThank you for sharing your kind words and wonderful review on your recent Park Grand Kensington experience.\n\nI am delighted to hear about the warm hospitality you received from the team during your stay and to hear that the team consistently went the extra mile to ensure that you were looked after during your stay. I am also thrilled to read your compliments for the breakfast. \n\nI look forward to welcoming you back to stay with us again in the future. \n\nKind regards, \nArpan Ghosh\n.
31/05/2019
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31/05/2019
Rated 5 out of 5 :
Dear Excursion20339571989, \n\nThank you for sharing your kind words and wonderful review on your recent Park Grand Kensignton experience.\n\nIt is a pleasure to read that you were well taken care of by the team I am delighted that you highlight our comfortable and well equipped room and you took advantage of our breakfast offerings.\n\nWe hope to have the pleasure of welcoming you back again on your next visit to London.\n\nKind regards, \nArpan Ghosh.
31/05/2019
Rated 5 out of 5 :
Dear Devinderpal J, \n\nI am delighted to read your feedback following your stay with us at Park Grand Kensington.\n\nMany thanks for highlighting the friendly service that Mira, Mariana and Cami provided you with. It is a real pleasure to learn that you had a fantastic anniversary with us and the team and I look forward to your next stay.\n\nKind regards, \nArpan Ghosh\n.
30/05/2019
Rated 5 out of 5 :
Dear GinnyandDave1, \n\nFurther to your great feedback, I am pleased that you had an enjoyable stay at Park grand Kensington and for mentioning the superb service delivered by the team.\n\nThank you for mentioning the location which was of much use to you.\n\nWe would be delighted to welcome you once again and provide another seamless experience.\n\nKind Regards, \nArpan Ghosh.
10/04/2019
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09/04/2019
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08/04/2019
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07/04/2019
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05/04/2019
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04/04/2019
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03/04/2019
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02/04/2019
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01/04/2019
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31/03/2019
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30/03/2019
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29/03/2019
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28/03/2019
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26/03/2019
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25/03/2019
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24/03/2019
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15/02/2019
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15/02/2019
Rated 5 out of 5 :
I am absolutely lost for words, my fianc\u00E9 and I had the best Valentine\u2019s Day, ever as we kindly requested to have our room decorated (I emailed the hotel that it was going to be our first Valentine\u2019s Day together). Everything exceeeded our expectations we got a free bottle of fine, a box of chocolate and cake upon arrival. The atmosphere was lovely we loved every single second spent there. If you\u2019re planning to have a remarkable moments there, I\u2019d deffinately recommend to get in touch with the team they would make it remarkable for you. Worth every single penny! Thank you so much for the all the whole team for making us the happiest people in the world \u2764\ufe0F.
15/02/2019
Rated 5 out of 5 :
I am absolutely lost for words, my fianc\u00E9 and so had the best valentines ever as we kindly requested to have our room decorated. Everything exceeeded our expectations we got a free bottle of fine, a box of chocolate and cake upon arrival. If you\u2019re planning to have a remarkable stay in there, I\u2019d deffinately recommend to get in touch with the team they would make it remarkable for you. Worth every single penny!
15/02/2019
Rated 5 out of 5 :
Exceptional customer service namely from a lady called Marianna she was very polite, friendly and welcoming made me feel very comfortable upon check In. I went there a day before valentines and inform her we was celebrating valentines day early as my fiancé was working, when we went out for dinner she organised rose petals on the bed along with chocolates and a complimentary bottle of wine and a beautifully decorated cake along with chocolate dipped strawberry and a heart shaped balloon in the room so to our surprise when we walked in the room were absolutely delighted and felt great gratitude for the thought that had gone in to doing that. Made us extremely happy and felt special. Once again thank you Marianna you were great!
14/02/2019
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14/02/2019
Rated 5 out of 5 :
Staff here are so friendly and helpful. Thanks to Alex, Ori, Mira, Mariana and Roger for making our anniversary stay extra special. We received a beautiful hand written note from Alex, a heart shaped box of chocolates and a bottle of wine along with a room upgrade! \nWe will definitely stay again at the Park Grand.
14/02/2019
Rated 5 out of 5 :
We stayed here as a couple for a Long weekend in April, celebrating my birthday. Sebastian met us in the reception at check in, and made us feel at home right from the start. The room we had booked was spacious for London standards and it is modern and well equipped. The hotel has a great location right by Earls Court underground station. We could take the underground directly from Gatwick airport at a cheap price and we could easily get around London from this location. Nearby restaurants, shopping and transportation makes this an ideal hotel location. At my birthday they decorated the room with balloons and complimentary wine and cake. The personnel at this hotel are so accommodating and see to your every need. Would recommend this hotel and book again.
14/02/2019
Rated 5 out of 5 :
Perfect location and hotel. Super quiet and big room. \nTop bedding and nice bathroom. \nBreakfast is possible, a bit expensive what\u2019s available. can do better. \nSubway at 3 mn walk, in a nice street with a lot of cafééé\u00E9 and small restaurants. Also it \u2018s easy to catch a cab. \nThe extra compliment goes to the staff at the desk for their kindness, availability and smiles. \nA best deal for London.
14/02/2019
Rated 5 out of 5 :
Thanks to the whole team at the hotel, especially Mariana, who made a special weekend even more so. We were there for the baftas and the treatment was just wonderful, with special extra touches and staff who were very excited for us! Will not hesitate to stay here again. \nThanks again \uD83D\ude0A.
14/02/2019
Rated 5 out of 5 :
Dear katiemoore700, \n\nThank you for taking the time to share a review following your stay with us at Park Grand Kensington. \n\nIt is a delight to hear that your parents enjoyed the celebratory stay with us and the friendly attentive service that Mira, Mariana and Roger delivered were particular highlights for you. \n\nWe hope to welcome them back to stay with us again on your next trip to London! \n\nKind regards, \nArpan Ghosh\n.
13/02/2019
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13/02/2019
Rated 5 out of 5 :
Dear kkvi2019, \n\nThank you for writing such a wonderful review of the Park Grand Kensington.\n\nIt is a great pleasure to read your kind words about our staff and I am absolutely delighted that the overall experience was satisfactory.\n\nWe hope to have the pleasure of welcoming you back again for your next stay on London.\n\nWarm regards, \nArpan Ghosh.
13/02/2019
Rated 5 out of 5 :
Wow! Thank you, Jenny L for your amazing words of the Park Grand Kensington.\n\nIt is a great pleasure to read your kind words about the team and the amenities in the room. It makes me very proud of the team to read that the special occasion stay was 'a one to remember'. We really do try to create that \
13/02/2019
Rated 5 out of 5 :
Hello peterfP6709ol and thank you for the gracious review! \n\nI am thrilled that you had a great celebratory stay with us! Our hospitable team are always willing to go the extra mile to ensure that each and every one of our guests has an exceptional experience with us. I have past on your positive feedback to the team who will be delighted by your kind compliments.\n\nIt would be our pleasure to look after you on your next visit! \n\nBest regards, \nArpan Ghosh.
13/02/2019
Rated 5 out of 5 :
Wow! Thank you, Edward D for your amazing words of the Park Grand Kensington.\n\nIt is a great pleasure to read your kind words about the team and the amenities in the room. It makes me very proud to read that the special occasion stay was 'a one to remember'. We really do try to create that \
12/02/2019
Rated 5 out of 5 :
Dear Resort14790666391, \n\nThank you for sharing your feedback about Park Grand Kensington with other travellers.\n\nIt is good to hear that you found our location convenient and thank you for commending the friendly customer service that you received. \n\nWe wait to welcome you back to Park Grand Kensington son.\n\nKind regards\nArpan Ghosh\n.
11/02/2019
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11/02/2019
Rated 5 out of 5 :
Completely unhelpful when coming to dealing with your booking. Hotel reception say to have to power when it comes to organising your stay and pass you on to a call centre that apparently deals with over 20 different hotels, impossible to get through to anyone and when you do they are completely unhelpful and rude. (Total waiting time on phone of 2 hours). I had no other choice than to instruct my bank to deny the payment as I had no help from anyone. So the hotel decided to reuse my account details and take money from my bank account without my permission. \n\nI have spoken to my bank and they have assured me that doing so is Illegal. So I will definitely be taking this further. Will never deal with this awful company again.
11/02/2019
Rated 5 out of 5 :
Dear Journey43522704278, \n\nI am delighted to hear that you enjoyed your stay with us at Park Grand Kensington. \n\nThank you for your wonderful review of the hotel and for highlighting the friendly service that you received from the team and for commending our amenities.\n\nWe are looking forward to welcoming you back to stay with us in the near future\n\nKind Regards\nArpan Ghosh.
11/02/2019
Rated 5 out of 5 :
Hello DominicaJackson and thank you for the gracious review! \n\nI am thrilled that you had a great celebratory stay with us! Our hospitable team are always willing to go the extra mile to ensure that each and every one of our guests has an exceptional experience with us. I have past on your positive feedback to the team who will be delighted by your kind compliments.\n\nIt would be our pleasure to look after you on your next visit! \n\nBest regards, \nArpan Ghosh.
11/02/2019
Rated 5 out of 5 :
Dear Biggie_d_69, \n\nThank you for taking the time to share your fantastic comments on Trip Advisor. I must say that the title of your review brought a big smile to the team of Park Grand Kensington! \n\nI am delighted that you mentioned the team deliverance of service and highlighted the things that made our Hotel stands out.\n\nMariana, Cami and Justin are truly encouraged and very pleased that you awarded us with 5 stars for your special occasion stay.\n\nPlease let us know when you are visiting again and we\u2019ll ensure that you have a seamless experience.\n\nKind Regards\nArpan Ghosh\n.
11/02/2019
Rated 5 out of 5 :
Dear madvisions, \n\nThank you for choosing Park Grand Kensington and for rating us high on Tripadvisor.\n\nI am very pleased with your encouraging comments that support the 5 star rating you gave us! I can assure you the team is equally delighted to read your great feedback and would be thrilled to welcome you back.\n\nKind Regards, \nArpan Ghosh\n.
11/02/2019
Rated 5 out of 5 :
\nDear jamiewillz, \n\nThank you for sharing such a wonderful review of your Park Grand Kensington experience! \n\nI am delighted to hear about the room service offerings and your lovely comments highlighting the quality of our levels or service.\n\nWe hope to be welcoming you back again in the near future! \n\nWarm regards, \nArpan Ghosh.
10/02/2019
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09/02/2019
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08/02/2019
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06/02/2019
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05/02/2019
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04/02/2019
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03/02/2019
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31/12/2018
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30/12/2018
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29/12/2018
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28/12/2018
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27/12/2018
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