The Cavendish London
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Customer Reviews For The Cavendish London


Address: 81 Jermyn Street, St James's, London, SW1Y 6JF, England, UK
This hotel has averaged a score of 4.4 out of 5 by 5758 past guests
>>>Booking.com (average customer rating 4.4 out of 5 from 1102 reviews)
>>>Tripadvisor (ranked 138 of 1134 for Hotels in London and rated 4.5 out of 5 from 4675 reviews)

16/09/2019
Rated 4.8 out of 5 :
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15/09/2019
Rated 4.4 out of 5 :
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14/09/2019
Rated 5 out of 5 :
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13/09/2019
Rated 5 out of 5 :
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11/09/2019
Rated 4.2 out of 5 :
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09/09/2019
Rated 4.2 out of 5 :
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08/09/2019
Rated 4.0 out of 5 :
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07/09/2019
Rated 4.6 out of 5 :
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05/09/2019
Rated 4.2 out of 5 :
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04/09/2019
Rated 3.8 out of 5 :
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01/09/2019
Rated 4.6 out of 5 :
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01/09/2019
Rated 5 out of 5 :
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01/09/2019
Rated 4.4 out of 5 :
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30/08/2019
Rated 4.6 out of 5 :
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30/08/2019
Rated 4.0 out of 5 :
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29/08/2019
Rated 4.2 out of 5 :
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28/08/2019
Rated 4.8 out of 5 :
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27/08/2019
Rated 4.4 out of 5 :
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26/08/2019
Rated 4.2 out of 5 :
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25/08/2019
Rated 4.8 out of 5 :
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25/08/2019
Rated 5 out of 5 :
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20/08/2019
Rated 5 out of 5 :
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19/08/2019
Rated 4.2 out of 5 :
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18/08/2019
Rated 4.8 out of 5 :
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17/08/2019
Rated 5 out of 5 :
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14/08/2019
Rated 4.8 out of 5 :
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13/08/2019
Rated 5 out of 5 :
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11/08/2019
Rated 5 out of 5 :
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10/08/2019
Rated 5 out of 5 :
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08/08/2019
Rated 4.0 out of 5 :
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07/08/2019
Rated 5 out of 5 :
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06/08/2019
Rated 4.8 out of 5 :
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06/08/2019
Rated 4 out of 5 :
Dear guest, \n\nThank you for your very positive review and for sharing your feedback regarding your recent stay at the Cavendish London. I appreciate your comments and it\u2019s great to hear that you had such a memorable stay with us.\n\nI am very happy that we have exceeded your expectations with our service and we hope we have the opportunity to match these expectations on your next visit.\n\nKind regards\nMark Hardy\nGeneral Manager\nThe Cavendish London \nMayfair \u2013 London \nemail: enquiry. Cavendish@the-ascott.com\n#thecavendishlondon\n\n#CavendishDirect To book our best available rates check out The Cavendish London official website or please contact + 44 (0) 207 389 3517 or email: enquiry. Cavendish@the-ascott.com.
06/08/2019
Rated 4 out of 5 :
Dear guest, \n\nThank you for choosing The Cavendish London for your recent stay in London. It\u2019s always pleasing to receive great feedback from our valued guests.\n\nI am very pleased to learn you enjoyed our hotel and location, and have noted your comments regarding the breakfast. \n\nThank you for sharing your experience and we hope to see you again at the Cavendish London on a future stay in our great city.\n\nKind regards\nMark Hardy\nGeneral Manager\nThe Cavendish London \nMayfair \u2013 London \nemail: enquiry. Cavendish@the-ascott.com\n#thecavendishlondon\n\n#CavendishDirect To book our best available rates check out The Cavendish London official website or please contact + 44 (0) 207 389 3517 or email: enquiry. Cavendish@the-ascott.com.
03/08/2019
Rated 4.6 out of 5 :
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01/08/2019
Rated 4.4 out of 5 :
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01/08/2019
Rated 4.6 out of 5 :
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31/07/2019
Rated 4.8 out of 5 :
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31/07/2019
Rated 5 out of 5 :
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31/07/2019
Rated 4.4 out of 5 :
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31/07/2019
Rated 4 out of 5 :
Dear Jennifer, \n\nGreetings from The Cavendish London\n\nThank you for sharing your recent experience here in TripAdvisor. I am glad to know you were well taken care of by the team and that you had a brilliant stay with us. I have shared your comments with the team and we are pleased you rated the location, cleanliness, air-conditioning, bathroom and comfort so highly. \n\nWe look forward welcoming you back again son in the near future. \n\nKind regards\nMark Hardy\nGeneral Manager\nThe Cavendish London \nMayfair \u2013 London \nemail: enquiry. Cavendish@the-ascott.com\n#thecavendishlondon\n\n#CavendishDirect To book our best available rates check out The Cavendish London official website or please contact + 44 (0) 207 389 3517 or email: enquiry. Cavendish@the-ascott.com.
30/07/2019
Rated 5 out of 5 :
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29/07/2019
Rated 5 out of 5 :
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28/07/2019
Rated 4 out of 5 :
Dear Lee, \n\nFirstly - on behalf of the all the team at the hotel many congratulations on your engagement ! \n\nI am delighted to know you and your fianc\u00E9 were well taken care of by the team and that you had a brilliant stay with us. I have shared your comments with Eniko and the team and they are extremely proud to have exceeded your expectations.\n\nWe very much appreciate your wonderful review and we look forward to welcoming you back again in the near future.\n\nKind regards\nMark Hardy\nGeneral Manager\nThe Cavendish London \nMayfair \u2013 London \nemail: enquiry. Cavendish@the-ascott.com\n#thecavendishlondon\n\n#CavendishDirect To book our best available rates check out The Cavendish London official website or please contact + 44 (0) 207 389 3517 or email: enquiry. Cavendish@the-ascott.com.
28/07/2019
Rated 4 out of 5 :
Dear Peter, \n\nThank you for choosing TripAdvisor to write your review on our hotel. It is always very pleasing to receive positive feedback from our valued guests.\n\nI also hope you had the opportunity to join our Cavendish newsletter where we offer best available rates with our 'best Rate Guarantee' and exciting promotions. Sign up on The Cavendish London website.\n\nIf there is anything that we can do to make your next stay even more comfortable, please do let us know.\n\nKind regards\nMark Hardy\nGeneral Manager \nThe Cavendish London \nMayfair \u2013 London \nemail: enquiry. Cavendish@the-ascott.com\n#thecavendishlondon\n\n#CavendishDirect. To book our best available rates check out The Cavendish London official website or please contact + 44 (0) 207 389 3517 or email: enquiry. Cavendish@the-ascott.com.
26/07/2019
Rated 4 out of 5 :
Dear Ayesha, \n\nThank you for taking the time to complete a review on TripAdvisor, we appreciate your valued feedback. \n\nYour review serves as a great motivator to the team here at the hotel and I am delighted to read that you had such an enjoyable stay with us. I will be sure to pass your feedback onto our staff. I am also delighted to see that you rated our service, maintenance and location so highly.\n\nWe loved having you here and we hope to welcome you back son to our hotel.\n\nKind regards\nMark Hardy\nGeneral Manager \nThe Cavendish London \nMayfair \u2013 London \nemail: enquiry. Cavendish@the-ascott.com\n#thecavendishlondon\n\n#CavendishDirect. To book our best available rates check out The Cavendish London official website or please contact + 44 (0) 207 389 3517 or email: enquiry. Cavendish@the-ascott.com.
25/07/2019
Rated 4 out of 5 :
Dear guest, \n\nGreetings from The Cavendish London\n\nThank you for sharing your recent experience here on TripAdvisor. I am glad to know you were well taken care of by the team and that you had a brilliant stay with us. I have shared your comments with the team and they are extremely proud to have exceeded your expectations.\n\nWe look forward welcoming you back again son in the near future. \n\nKind regards\nMark Hardy\nGeneral Manager\nThe Cavendish London \nMayfair \u2013 London \nemail: enquiry. Cavendish@the-ascott.com\n#thecavendishlondon\n\n#CavendishDirect To book our best available rates check out The Cavendish London official website or please contact + 44 (0) 207 389 3517 or email: enquiry. Cavendish@the-ascott.com.
23/07/2019
Rated 4.8 out of 5 :
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21/07/2019
Rated 4.2 out of 5 :
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20/07/2019
Rated 4.4 out of 5 :
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16/07/2019
Rated 4 out of 5 :
Dear guest, \n\nThank you for choosing TripAdvisor.com to write your review on our hotel. I am delighted to read that you enjoyed your stay with us and found the central London location perfect for your requirements. \n\nThe hotel is indeed in a great location opposite the world famous Fortnum and Mason department store and located very conveniently on the corner of Jermyn and Duke Streets. We are also well located for access to Piccadilly Circus, Bond Street, Regent Street, Green Park, Leicester Square, Soho, Covent Garden and some of the best attractions, shopping and restaurants in London. some of the main London attractions within walking distance include Buckingham Palace, The Royal Academy of Arts, The National Gallery, The National Portrait Gallery, St James\u2019s Palace, Horse Guards Parade, Churchill War Rooms (Imperial War Museum) and the Houses of Parliament (The Palace of Westminster). \n\nThe Underground (Tube) stations of Green Park & Piccadilly are very close to the hotel and you can transfer for the Victoria, Jubilee and Piccadilly lines very easily at Green Park station. A Piccadilly line service from Heathrow Airport (Terminals 2 & 3) to Green Park Underground station takes a very easy 46 minutes. \n\nI also hope you had the opportunity to join our Cavendish newsletter where we offer best available rates with our 'best Rate Guarantee' and exciting promotions, including our winter and summer packages and weekend breaks. Sign up on The Cavendish London website.\n\nWe look forward to seeing you again very son at the Cavendish London for another stay in our great city.\n\nKind regards\nMark Hardy\nGeneral Manager\nThe Cavendish London \nMayfair \u2013 London \nemail: enquiry. Cavendish@the-ascott.com\n#thecavendishlondon\n\n#CavendishDirect. To book our best available rates check out The Cavendish London official website or please contact + 44 (0) 207 389 3517 or email: enquiry. Cavendish@the-ascott.com.
15/07/2019
Rated 4 out of 5 :
Dear Mangesh, \n\nThank you for your very positive feedback on our location and for sharing your feedback regarding your recent stay at the Cavendish Hotel London. I appreciate you taking the time to write your review. \n\nThe hotel is indeed in a great location opposite the world famous Fortnum and Mason department store and located very conveniently on the corner of Jermyn and Duke Streets. The hotel is also very well located for access to Piccadilly Circus, Bond Street, Regent Street, Green Park, Buckingham Palace, Royal Academy of Arts and some of the best attractions, shopping and restaurants in London. \n\nI also hope you had the opportunity to join our Cavendish newsletter where we offer best available rates with our 'best Rate Guarantee' and exciting promotions, including our summer packages and weekend breaks. Sign up on The Cavendish London website.\n\nWe trust you will choose to stay at the Cavendish London on another stay in our wonderful city.\n\nKind regards\nMark Hardy\nGeneral Manager\nThe Cavendish London \nMayfair \u2013 London \nemail: enquiry. Cavendish@the-ascott.com\n#thecavendishlondon\n\n#CavendishDirect. To book our best available rates check out The Cavendish London official website or please contact + 44 (0) 207 389 3517 or email: enquiry. Cavendish@the-ascott.com.
15/07/2019
Rated 4 out of 5 :
Dear Lara, \n\nThank you for your very positive review and for sharing your feedback regarding your recent visit for afternoon tea at the Cavendish London. I appreciate your feedback and it is fantastic to hear that you had such a memorable visit with us. I will be sure to pass on your wonderful feedback to the team and also to Marie and Greg. \n\nWe very much appreciate your wonderful review and we look forward to welcoming you back again in the near future.\n\nKind regards\nMark Hardy\nGeneral Manager\nThe Cavendish London \nMayfair \u2013 London \nemail: enquiry. Cavendish@the-ascott.com\n#thecavendishlondon.
14/07/2019
Rated 4 out of 5 :
Dear Tatiana, \n\nThank you for choosing The Cavendish London for your recent stay in London. It\u2019s always pleasing to receive feedback from our valued guests.\n\nI am also pleased to read that you rated our location, comfort, air-conditioning and service from our front desk team so highly. It's always pleasing to receive great feedback about our valued team members. \n\nI have since followed up your feedback about the noise, which was investigated by one of our 24-hour Duty Manager's on your request. We apologize for any disturbance caused from the bedroom corridors. I will personally follow up with regards to the curtains and the heated towel rail in the 10th floor room in which you stayed. \n\nThank you for sharing your experience and we hope to see you again at the Cavendish London on a future stay in our great city.\n\nKind regards\nMark Hardy\nGeneral Manager\nThe Cavendish London \nMayfair \u2013 London \nemail: enquiry. Cavendish@the-ascott.com\n#thecavendishlondon.
14/07/2019
Rated 4 out of 5 :
Dear Charlie, \n\nThank you for choosing tripadvisor.com to write your review on our hotel. I am extremely pleased to hear that you enjoyed our rooms and views over our magnificent city.\n\nThe hotel is indeed in a great location on the corner of Jermyn and Duke Streets and well located for access to Piccadilly Circus, Bond Street, Regent Street, Green Park, Leicester Square, Soho, Covent Garden, Buckingham Palace, Royal Academy of Arts and some of the best attractions, shopping and restaurants in London. \n\nThe Underground (Tube) stations of Green Park & Piccadilly are very close to the hotel and you can transfer for the Victoria, Jubilee and Piccadilly lines very easily. A Piccadilly line service from Heathrow Airport (Terminals 2 & 3) to Green Park station takes a very easy 46 minutes. \n\nI also hope you had the opportunity to join our Cavendish newsletter where we offer best available rates with our 'best Rate Guarantee' and exciting promotions, including our summer packages and weekend breaks. Sign up on The Cavendish London website.\n\nWe hope to welcome you back again son for another memorable experience.\n\nKind regards\nMark Hardy\nGeneral Manager\nThe Cavendish London \nMayfair \u2013 London \nemail: enquiry. Cavendish@the-ascott.com\n#thecavendishlondon\n\n#CavendishDirect. To book our best available rates check out The Cavendish London official website or please contact + 44 (0) 207 389 3517 or email: enquiry. Cavendish@the-ascott.com.
11/07/2019
Rated 4 out of 5 :
Dear guest, \n\nThank you for your very positive review and for sharing your feedback regarding your recent stay at the Cavendish London. I appreciate your comments and it\u2019s great to hear that you had such a memorable stay with us.\n\nI am also extremely pleased to read that we helped to make a 40th birthday such a special occasion with a cake and birthday card.\n\nI am very happy that we have exceeded your expectations with our service and we hope we have the opportunity to match these expectations on your next visit.\n\nKind regards\nMark Hardy\nGeneral Manager\nThe Cavendish London \nMayfair \u2013 London \nemail: enquiry. Cavendish@the-ascott.com\n#thecavendishlondon\n\n#CavendishDirect To book our best available rates check out The Cavendish London official website or please contact + 44 (0) 207 389 3517 or email: enquiry. Cavendish@the-ascott.com.
06/07/2019
Rated 4 out of 5 :
Dear Fiona, \n\nWe would like to thank you for sharing your experience on TripAdvisor.com following your stay at the Cavendish London. \n\nI am naturally disappointed to read your comments and I will be working with the team to ensure a better service and product for all our valued guests and customers. \n\nI have since been in contact with yourself so I may personally follow up your feedback and The Cavendish team and I would love to welcome you back in the future to show you our great service and hotel.\n\nThank you once again for contacting me and I hope you will decide to stay with us again. I will do all I can to ensure your next stay with us will be pleasant and relaxing.\n\nKind regards \nMark Hardy \nGeneral Manager \nThe Cavendish London \nMayfair \u2013 London \nemail: enquiry. Cavendish@the-ascott.com.
02/07/2019
Rated 4 out of 5 :
Dear Lucinda, \n\nThank you for taking the time to complete a review on TripAdvisor, we appreciate your wonderful feedback. \n\nYour review serves as a great motivator to the team here at the hotel and I am delighted to read that you had such an enjoyable stay with us. I will be sure to pass your feedback onto our staff. I am also delighted to see that you rated our location, service, comfort and Concierge team members so highly.\n\nWe loved having you here and we hope to welcome you back son to our hotel.\n\nKind regards\nMark Hardy\nGeneral Manager \nThe Cavendish London \nMayfair \u2013 London \nemail: enquiry. Cavendish@the-ascott.com\n#thecavendishlondon\n\n#CavendishDirect. To book our best available rates check out The Cavendish London official website or please contact + 44 (0) 207 389 3517 or email: enquiry. Cavendish@the-ascott.com.
30/06/2019
Rated 4 out of 5 :
Dear guest, \n\nThank you for choosing The Cavendish London for your recent stay in London. It\u2019s always pleasing to receive great feedback from our valued guests.\n\nI am very pleased to learn you enjoyed our hotel and location, and have noted your comments regarding the furniture in your room, which I will personally follow up. \n\nThank you for sharing your experience and we hope to see you again at the Cavendish London on a future stay in our great city.\n\nKind regards\nMark Hardy\nGeneral Manager\nThe Cavendish London \nMayfair \u2013 London \nemail: enquiry. Cavendish@the-ascott.com\n#thecavendishlondon\n\n#CavendishDirect To book our best available rates check out The Cavendish London official website or please contact + 44 (0) 207 389 3517 or email: enquiry. Cavendish@the-ascott.com.
Milesfaster.co.uk customer reviews ↓
Rating out of 10:  10
Date stayed: July 2012
review: Recently stayed at the Cavendish London Hotel for 3 nights. Couldn't fault the hotel at all. Staff very respectful and friendly. Lovely room with a superb view over London. Great location and food ideal and not too pricey for London. Would love to stay at the Cavendish on my next trip to London and would not hesitate to recommend to friends.
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