Charlotte Street Hotel
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Customer Reviews For The Charlotte Street Hotel


Address: 15 Charlotte Street, North Soho, London, W1P 1RJ, England, UK
This hotel has averaged a score of 4.6 out of 5 by 1067 past guests
>>>Booking.com (average customer rating 4.8 out of 5 from 214 reviews)
>>>Tripadvisor (ranked 73 of 1132 for Hotels in London and rated 4.5 out of 5 from 851 reviews)

08/09/2019
Rated 5 out of 5 :
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06/09/2019
Rated 5 out of 5 :
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02/09/2019
Rated 5 out of 5 :
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31/08/2019
Rated 5 out of 5 :
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20/08/2019
Rated 4.8 out of 5 :
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09/08/2019
Rated 4.8 out of 5 :
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07/08/2019
Rated 4.8 out of 5 :
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30/07/2019
Rated 5 out of 5 :
Dear Amy,\nThank you for writing us a wonderful review and returning to visit us again. London was certainly warm that week and I am delighted that you were comfortable. Hope to see you again son.\nBest regards\nJulie Barry \nGeneral Manager\n.
28/07/2019
Rated 5 out of 5 :
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28/07/2019
Rated 5 out of 5 :
Dear NeilC, \nThank you for taking the time to write us a review, we really appreciate the great feedback!\nBest regards\nJulie LeSauvage-Barry\nGeneral Manager.
25/07/2019
Rated 5 out of 5 :
Dear Julie, \nWe so appreciate that you chose us to celebrate your anniversary. Thank you for your lovely comments and we can certainly help with blackout blinds if you need them on your next stay.\nWe do hope you'll join us again, perhaps next year!\nBest regards\nJulie Barry\nGeneral Manager.
24/07/2019
Rated 5 out of 5 :
Dear Eddie, T\nhank you for taking the time to post your comments. We can certainly provide coffee and tea facilities and have Nespresso machines for rooms on request, we would be happy to do this for you on your next visit. \nOur rooms do vary in size and we recommend booking a higher category room if you prefer a bit more space. Thank you for the good star rating, it is much appreciated.\nBest regards\nJulie Barry\nGeneral Manager\n.
24/07/2019
Rated 5 out of 5 :
Wow. I love the title to your review, and couldn't be more proud of the comments.\nThank you for taking the time to post them, hope to see you for a fourth visit and beyond!\nBest regards\nJulie Barry\nGeneral Manager.
20/07/2019
Rated 5 out of 5 :
Thank you so much for joining us for dinner and for posting your lovely comments online.\nPlease do join us again son!\n\nJulie Barry\nGeneral Manager.
16/07/2019
Rated 5 out of 5 :
Dear Jessica, \nThank you for writing us such a delightful review, we are so pleased you enjoyed your return visit and please don't wait a few more years before returning to see us again!\nBest regards\nJulie LeSauvage-Barry\nGeneral Manager.
14/07/2019
Rated 5 out of 5 :
Dear E-Toby-P, \nThank you for taking the time to share your comments regarding your visit to our bar. I would be keen to discuss your comments. Please contact me directly on julielsb@firmdale.com.\nRegards\nJulie Barry\nGeneral Manager.
13/07/2019
Rated 5 out of 5 :
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05/07/2019
Rated 5 out of 5 :
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05/07/2019
Rated 5 out of 5 :
Dear Kristie, \nYour review has made me very proud of my team! Not only how warm and wonderful all of them are, but I am most proud of how they dealt with an air conditioning problem and made sure your stay was enjoyable despite this. Thank you for choosing us and for writing us such a lovely review.\nBest regards\n\nJulie Le Sauvage-Barry\nGeneral Manager.
02/07/2019
Rated 5 out of 5 :
We came for a late breakfast. Lovely setting with s good menu. Service is good and done with a smile. The staff are professional and approach. Food is fresh and enjoyable. The setting is stunning and provides an excellent place to catch up with friends. I throughly enjoy our late breakfast and enjoyed our visit.
25/06/2019
Rated 5 out of 5 :
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14/06/2019
Rated 5 out of 5 :
Thank you for your lovely review of our tea and scones! We would love to welcome you again sometime son. \nBest regards\n\nJulie Barry \nGeneral Manager.
13/06/2019
Rated 4.8 out of 5 :
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05/06/2019
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03/06/2019
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02/06/2019
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13/05/2019
Rated 5 out of 5 :
A very Happy Anniversary from all of the Charlotte Street team! Thank you for writing us a beautiful review. We would love to have you back again son.\n\nBest wishes, \nJoanne Thornton\nDeputy General Manager.
12/05/2019
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12/05/2019
Rated 5 out of 5 :
We are delighted you thoroughly enjoyed your stay and we think Daniel is fantastic too! Thank you for taking the time to write a lovely review, and we hope to welcome you back to Charlotte Street in the near future.\n\nBest wishes, \nJoanne Thornton\nDeputy General Manager.
08/05/2019
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29/04/2019
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28/04/2019
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23/04/2019
Rated 5 out of 5 :
Wow! How to even begin to say thank you for your review. Sharing this with everyone at Charlotte Street Hotel has made our team extremely proud of what we do. I am so glad you had a brilliant stay, from the service to the d\u00E9cor. Reach out to us directly when you are back in London as we'd love to welcome you back. \n\nBest wishes, \nJoanne Thornton\nDeputy General Manager.
08/04/2019
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30/03/2019
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18/03/2019
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06/03/2019
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05/03/2019
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24/02/2019
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12/02/2019
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11/01/2019
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22/12/2018
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11/12/2018
Rated 5 out of 5 :
We stayed here with our 2 boys a couple of weeks ago for a quick weekend break. We have stayed here a couple of times now and I have to say, it is now our first choice of hotel when in London. We were made.
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