Continental Hotel
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Customer Reviews For The Continental Hotel Hounslow


Address: 29-31 Lampton Road, Hounslow, Middlesex, England, UK, TW3 1JA
This hotel has averaged a score of 3.3 out of 5 by 1406 past guests
>>>Booking.com (average customer rating 3.6 out of 5 from 853 reviews)
>>>Laterooms (average customer rating 3.3 out of 5 from 12 reviews)
>>>Tripadvisor (ranked 18 of 23 for hotels in Hounslow and rated 3 out of 5 from 541 reviews)

29/09/2016
Rated 2.7 out of 5 :
Liked: guest did not comment for this item.
Disliked: First of all - they pre-authorised my credit card with the price of the stay without mentioning it anywhere and without telling me. They wanted an addition ?30 a night for the release of the first pre authorisation. Stayed for 7 night. The overall cleanliness of the room - The sink hole was open and you could see hairs and nails from previous guests. Tons of rust on the towels hanger. Room keycard that stopped working almost every day even though it was nowhere near electronics - had to go back to reception 4 times. For such a Long stay we got the smallest room in the floor (could also tell by the photo of emergency exits where it shows the rooms) bed was from one side of the room to another, only space left is the short hallway from bed to door. No wardrobe. Safe was not working. There is only one lift in the hotel that shakes whenever you walk into and very very small. Very inconvenient. Had to use stairs to get to 4th floor since lift was taking a few Long minutes to arrive.
29/09/2016
Rated 3.4 out of 5 :
Liked: guest did not comment for this item.
Disliked: I booked this hotel because it offers a sauna / spa. Yet the sauna was closed for the 3 days I were there. It should not advertise a spa when it is not operating. Room was very small - no complimentary water, empty mini bar.
September 2016
Rated 4.2 out of 5 :
Good value for money stay.
29/09/2016
Rated 2.7 out of 5 :
Liked: guest did not comment for this item.
Disliked: First of all - they pre-authorised my credit card with the price of the stay without mentioning it anywhere and without telling me. They wanted an addition £30 a night for the release of the first pre authorisation. Stayed for 7 night. The overall cleanliness of the room - The sink hole was open and you could see hairs and nails from previous guests. Tons of rust on the towels hanger. Room keycard that stopped working almost every day even though it was nowhere near electronics - had to go back to reception 4 times. For such a Long stay we got the smallest room in the floor (could also tell by the photo of emergency exits where it shows the rooms) bed was from one side of the room to another, only space left is the short hallway from bed to door. No wardrobe. Safe was not working. There is only one lift in the hotel that shakes whenever you walk into and very very small. Very inconvenient. Had to use stairs to get to 4th floor since lift was taking a few Long minutes to arrive.
28/09/2016
Rated 4.6 out of 5 :
Liked: guest did not comment for this item.
Disliked: Nothing
28/09/2016
Rated 4.0 out of 5 :
Liked: guest did not comment for this item.
Disliked: Price form breakfast was expensive
26/09/2016
Rated 2 out of 5 :
Stayed on 21st September and No water! Placed looked decent enough with a decent health club but there was an issue with the water (pipe burst I was told) which prevent the whole place getting water! Not happy although staff tried their best.
25/09/2016
Rated 4.0 out of 5 :
Liked: guest did not comment for this item.
Disliked: The staff weren't the happiest, very sullen faces and during breakfast felt like I was being watched over. The breakfast was cold so hot plates need checking.
23/09/2016
Rated 1.9 out of 5 :
Liked: guest did not comment for this item.
Disliked: The room was smelly and bathroom dirty. Not pleasant. Building work being carried out so sheets covering building areas. Creaky floorboards and filthy carpets.
22/09/2016
Rated 2.1 out of 5 :
Liked: guest did not comment for this item.
Disliked: Disappointed with the website as the photos did not reflect the room at all and the rating I would say 2 to 3 Disappointed with the website as the photos did not reflect the room at all and the rating I would say 2 to 3 stars. Very very old finish and tired. I have travel 5 months of this year. And I have had a quite a few disappointments through the website as what they say is 4 to 5 and photos. Shall not trust them anymore. Stars
22/09/2016
Rated 2.1 out of 5 :
Liked: guest did not comment for this item.
Disliked: Cleanliness of the room, and floor was appalling, even someones excrement in the toilet when we arrived, pubic hair on the floor, torn bed head, air con which didn't work and the floor was under refurbishment and a mess. The breakfast was freezing cold and congealed fat very limited choice and of very poor quality. Waiting on staff not responsive or helpful. Toaster didn't work at breakfast. Whole hotel stinks of chlorine from the gym
19/09/2016
Rated 5 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
19/09/2016
Rated 2.7 out of 5 :
Liked: guest did not comment for this item.
Disliked: Our second-floor rooms was directly over the gymnasium which literally shook the walls each time the weights were dropped to the floor (we had to move to the 4th floor in order to sleep). The bathroom was not clean and the sink was plugged. The hair dryer did not work. The breakfast was mediocre and expensive.
17/09/2016
Rated 3.2 out of 5 :
Liked: guest did not comment for this item.
Disliked: Bed
16/09/2016
Rated 4.0 out of 5 :
Liked: guest did not comment for this item.
Disliked: Finding it. Took me over 40 minutes once in vicinity.
16/09/2016
Rated 5 out of 5 :
Liked: guest did not comment for this item.
Disliked: Nothing
16/09/2016
Rated 1.9 out of 5 :
Liked: guest did not comment for this item.
Disliked: Everything. - The ac was broken while it was very hot - A bad smell from the shower - Moister in the shower and on the curtains - Breakfast was also very disappointing - 4 star rate sign was from 2012 - The hotel needs a renovation, light switches are loose And on the website I see every positive reviews and very negative reviews. This is strange!
15/09/2016
Rated 4.2 out of 5 :
Liked: guest did not comment for this item.
Disliked: The bedroom that I stayed in could have been more cleaner. However, the bedroom was cosy and comfortable.
10/09/2016
Rated 4.6 out of 5 :
Liked: guest did not comment for this item.
Disliked: Nothing
07/09/2016
Rated 3.8 out of 5 :
Liked: guest did not comment for this item.
Disliked: Building works being conducted inside of the Hotel, Hotel Furnishing needs to be changed or giving a good clean.
01/09/2016
Rated 3.2 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
30/08/2016
Rated 5 out of 5 :
Liked: guest did not comment for this item.
Disliked: I viewed the breakfast which is ¯¿½13. Not impressed at all. The coffee was dreadful and at ¯¿½4.50 I had one cup only. Opted to go to Iceland buy packets to make in my room. There are so many places within walking distance to eat or get a decent coffee. Floor staff were lovely but the manager I felt intimidated by. He came off as abrasive. Having worked in hospitality I found this quite off putting to even consider dining. I went to Greggs and got my breakfast with coffee for ¯¿½3.00 :)
30/08/2016
Rated 3.6 out of 5 :
Liked: guest did not comment for this item.
Disliked: The restaurant was not serving the main menus on the website only the bar menu. The pool was so strong with choline that it made our eyes sting for hours after and also made our chests hurt and hard to breath, felt very light headed after. It needs looking at. Also think it is a shame there is a ¯¿½15 car park charge, seems a little expensive per night for hotel guests.
30/08/2016
Rated 5 out of 5 :
Liked: guest did not comment for this item.
Disliked: I viewed the breakfast which is £13. Not impressed at all. The coffee was dreadful and at £4.50 I had one cup only. Opted to go to Iceland buy packets to make in my room. There are so many places within walking distance to eat or get a decent coffee. Floor staff were lovely but the manager I felt intimidated by. He came off as abrasive. Having worked in hospitality I found this quite off putting to even consider dining. I went to Greggs and got my breakfast with coffee for £3.00 :)
30/08/2016
Rated 3.6 out of 5 :
Liked: guest did not comment for this item.
Disliked: The restaurant was not serving the main menus on the website only the bar menu. The pool was so strong with choline that it made our eyes sting for hours after and also made our chests hurt and hard to breath, felt very light headed after. It needs looking at. Also think it is a shame there is a £15 car park charge, seems a little expensive per night for hotel guests.
27/08/2016
Rated 1.9 out of 5 :
Liked: guest did not comment for this item.
Disliked: The hotel is under construction. The refurbished rooms are characterless. The bed too high, the fridge door opening and hitting the side table threatening to throw off the lamp shade. The bottom of the bed hits your ankles (who needs ankles! ) Sealing on the shower door rubbish. The stand by lighting was really annoying. Small grey and very uncomfortable review before employing same cheap fittings and design to the rest of the hotel.
25/08/2016
Rated 3.4 out of 5 :
Liked: guest did not comment for this item.
Disliked: Breakfast expensive. Housekeeper very laxed. The deposit for damages was expensive and not informed that it would be ¯¿½100 per room which was frozen for a few days after leaving. Considering the toilet seat and wardrobe door was loose, marks on the carpet and the housekeeper tided and did not change items until I informed late staff I thought was out of order! These should be sorted before the next residents arrive, so there made sure a refund was made on check out.
25/08/2016
Rated 3.4 out of 5 :
Liked: guest did not comment for this item.
Disliked: Breakfast expensive. Housekeeper very laxed. The deposit for damages was expensive and not informed that it would be £100 per room which was frozen for a few days after leaving. Considering the toilet seat and wardrobe door was loose, marks on the carpet and the housekeeper tided and did not change items until I informed late staff I thought was out of order! These should be sorted before the next residents arrive, so there made sure a refund was made on check out.
24/08/2016
Rated 5 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
23/08/2016
Rated 3.2 out of 5 :
Liked: guest did not comment for this item.
Disliked: No windows open in hotel. Staff packed up breakfast stuff be for we finished eating. Mould. Don't stay on 3rd floor request 4th floor
22/08/2016
Rated 3.5 out of 5 :
Liked: guest did not comment for this item.
Disliked: The elevator was not too good
20/08/2016
Rated 5 out of 5 :
Liked: guest did not comment for this item.
Disliked: Nothing
19/08/2016
Rated 5 out of 5 :
Liked: guest did not comment for this item.
Disliked: Nothing
18/08/2016
Rated 4.0 out of 5 :
Liked: guest did not comment for this item.
Disliked: Room extremely stuffy Bed so hot needed 17C air-conditioning to sleep Door of room very stiff Handbasin in bathroom stupid design - splashes you all down the front
17/08/2016
Rated 3.8 out of 5 :
Liked: guest did not comment for this item.
Disliked: Room space not enough
16/08/2016
Rated 3.6 out of 5 :
Liked: guest did not comment for this item.
Disliked: We felt the hotel needed a bit of renovating as there were lots of marks and stains on the walls and carpet. We were also quite down about the fact that the bar didn't have sky sports. We were looking forward to watching a game, but unfortunately we were told that the televisions didn't have the sports package
16/08/2016
Rated 4.8 out of 5 :
Liked: guest did not comment for this item.
Disliked: ---
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