Crestfield Hotel
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Customer Reviews For The Crestfield Hotel


Address: 3-4 Crestfield Street, London, England, UK, WC1H 8AT
This hotel has averaged a score of 3.8 out of 5 by 4217 past guests
>>>Booking.com (average customer rating 4 out of 5 from 3142 reviews)
>>>Tripadvisor (ranked 602 of 1134 for Hotels in London and rated 3.5 out of 5 from 1086 reviews)

16/09/2019
Rated 3.4 out of 5 :
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16/09/2019
Rated 4.8 out of 5 :
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15/09/2019
Rated 4.4 out of 5 :
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14/09/2019
Rated 3.8 out of 5 :
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14/09/2019
Rated 4.0 out of 5 :
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12/09/2019
Rated 4.2 out of 5 :
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11/09/2019
Rated 4.8 out of 5 :
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11/09/2019
Rated 4.0 out of 5 :
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10/09/2019
Rated 4.8 out of 5 :
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09/09/2019
Rated 4.4 out of 5 :
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09/09/2019
Rated 3.8 out of 5 :
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09/09/2019
Rated 4.6 out of 5 :
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08/09/2019
Rated 4.2 out of 5 :
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08/09/2019
Rated 3.6 out of 5 :
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07/09/2019
Rated 4.2 out of 5 :
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06/09/2019
Rated 4.0 out of 5 :
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03/09/2019
Rated 4.4 out of 5 :
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02/09/2019
Rated 4.8 out of 5 :
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01/09/2019
Rated 4.0 out of 5 :
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29/08/2019
Rated 4.4 out of 5 :
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28/08/2019
Rated 4.6 out of 5 :
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27/08/2019
Rated 4.6 out of 5 :
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26/08/2019
Rated 3.8 out of 5 :
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25/08/2019
Rated 4.8 out of 5 :
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24/08/2019
Rated 3.6 out of 5 :
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23/08/2019
Rated 4.6 out of 5 :
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23/08/2019
Rated 4.4 out of 5 :
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22/08/2019
Rated 4.8 out of 5 :
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20/08/2019
Rated 4.4 out of 5 :
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20/08/2019
Rated 3.4 out of 5 :
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19/08/2019
Rated 4.6 out of 5 :
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16/08/2019
Rated 4.8 out of 5 :
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15/08/2019
Rated 4.6 out of 5 :
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12/08/2019
Rated 4.2 out of 5 :
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10/08/2019
Rated 4.7 out of 5 :
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08/08/2019
Rated 3.4 out of 5 :
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06/08/2019
Rated 4.6 out of 5 :
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02/08/2019
Rated 4.8 out of 5 :
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01/08/2019
Rated 3.4 out of 5 :
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31/07/2019
Rated 4.6 out of 5 :
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31/07/2019
Rated 4.4 out of 5 :
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29/07/2019
Rated 4.2 out of 5 :
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27/07/2019
Rated 4.8 out of 5 :
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27/07/2019
Rated 4.0 out of 5 :
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26/07/2019
Rated 3.8 out of 5 :
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25/07/2019
Rated 4.2 out of 5 :
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24/07/2019
Rated 3.6 out of 5 :
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23/07/2019
Rated 3.6 out of 5 :
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23/07/2019
Rated 3.4 out of 5 :
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06/07/2019
Rated 4.0 out of 5 :
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05/07/2019
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04/07/2019
Rated 3.6 out of 5 :
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01/07/2019
Rated 3.5 out of 5 :
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30/06/2019
Rated 3.8 out of 5 :
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27/06/2019
Rated 3.8 out of 5 :
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27/06/2019
Rated 4.0 out of 5 :
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24/06/2019
Rated 4.4 out of 5 :
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24/06/2019
Rated 4.0 out of 5 :
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21/06/2019
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20/06/2019
Rated 4.2 out of 5 :
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19/06/2019
Rated 3.8 out of 5 :
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15/06/2019
Rated 4.2 out of 5 :
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12/06/2019
Rated 4.4 out of 5 :
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12/06/2019
Rated 4.0 out of 5 :
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11/06/2019
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10/06/2019
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09/06/2019
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08/06/2019
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07/06/2019
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06/06/2019
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05/06/2019
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04/06/2019
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01/06/2019
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31/05/2019
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30/05/2019
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28/05/2019
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27/05/2019
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26/05/2019
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25/05/2019
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24/05/2019
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23/05/2019
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21/05/2019
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20/05/2019
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19/05/2019
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18/05/2019
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17/05/2019
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14/05/2019
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13/05/2019
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12/05/2019
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11/05/2019
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09/05/2019
Rated 5 out of 5 :
This place surprised me! The rooms are not huge but really comfortable and beautiful and most important thing. Really really clean! the breakfast offer a wide selection with good quality. The prices are low if compared to other hotels of same category (with breakfast and bathroom in each room! ). Don't forget the position! King's cross is an important cross of metro lines. From here you can arrive in any part of city. I am very happy of my choose to stay in this hotel. If I come back to London sure I'll come here again.
07/05/2019
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04/05/2019
Rated 5 out of 5 :
Thank you for taking time to write review.\nApologies that we were unable to meet your expectations. Crestfield Hotel is busy budget accommodation in the Hart of expensive City, we glad to see that you find hotel to be clean. Hotel rooms and bathrooms are small, due to listed building restrictions, stairs are steep and narrow, unfortunately we are not allowed to change some aspects of the building or install a lift. Due to busy nature of the hotel we do not over advertise and do try very hard to make sure, guest that do decide to stay with us, have reasonable expectations. We have recently changed design of hotel build-in beds, to allow extra storage and easy access, apologies that the room you have stayed in not been upgraded yet. We have 63 rooms at the hotel, pictures of the rooms by chose not of the biggest but smallest rooms, just to make sure guests are aware of the room size prior to arrival, apologies that you feel mislead, maybe you have seen pictures of the different room type, we do have family and triple rooms. We have standard double beds in the hotel and duvet is standard double to fit the bed size. I take all guest comments seriously and over the past 20 years we have made many improvement. Managing budget hotel in the listed building we have to work 3 times harder to provide facilities that guests expects in the small space, while trying to maintain budget rates in expensive city. All guest do have different expectations for the room rate they pay. Hotel room rates do vary, depending on availability and some guests do get incredible value, considering location of the hotel. Unfortunately on busy days rate can be much higher, but we do not ever over charge. Reading your review it feels we would not be able to provide service you were expecting no mater witch room you would of stayed in. All hotel rooms small as advertised, all have small bathrooms, all have double bed with a double duvet and all rooms accessed via stairs. It\u2019s unfortunate that there is no changes, or improvements can be made following your negative review. \nPlease accept my sincere apologies. \nHotel General Manager \n.
20/04/2019
Rated 5 out of 5 :
Clean, safe, friendly and very close to Kings Cross. All the usual - free Wi-Fi, breakfast, tea, coffee and water in rooms. Will keep luggage even if you have checked out. Rooms comfortable for a two/three night stay, en-suites compact but very clean. Second time we have stayed and would stay again - reasonable price for London. Tip - no lift so when booking ask for room on lower floors if you have lots of luggage.
09/04/2019
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08/04/2019
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07/04/2019
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05/04/2019
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04/04/2019
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03/04/2019
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30/03/2019
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29/03/2019
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28/03/2019
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25/03/2019
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23/03/2019
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22/03/2019
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21/03/2019
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19/03/2019
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16/03/2019
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15/03/2019
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13/03/2019
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11/03/2019
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09/03/2019
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07/03/2019
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04/03/2019
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03/03/2019
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02/03/2019
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16/02/2019
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15/02/2019
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14/02/2019
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13/02/2019
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09/02/2019
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07/02/2019
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06/02/2019
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04/02/2019
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03/02/2019
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Milesfaster.co.uk customer reviews ↓
Rating out of 10: 7
Date stayed: March 2005
review: We had the attic room as well last year so opted for a twin room this year to avoid it. Twin room was better though I would quite like a sink in the bathroom for once as opposed to the bedroom, picky me. The knob was off the wardrobe but this was a minor problem. Major problem was getting a word out of the staff, we were totally ignored upon our departure. Kudos to the nice girl with the dog who works in reception (the girl not the dog) as she was the only one to ever bid us goodnight, the breakfast room staff were also pleasant. The rating I give also includes the fact that the hotel is so handy for Kings Cross station and the underground, or a walk into town if you feel like it.
Rating out of 10: 2
Date stayed: July 2004
review: the hotel did not live up to the description on the internet or photo's shown we were put in an ATTIC room classed as double, the only thing double was the bed, you could not pass each other in the room and had to squeeze all our clothes into what could only be classed as a very single wardrobe
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