Ace Hotel Shoreditch
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Customer Reviews For Ace Hotel Shoreditch


Address: 100 Shoreditch High Street, London, England, UK, E1 6JN
This hotel has averaged a score of 4.4 out of 5 by 5152 past guests
>>>Booking.com (average customer rating 4.3 out of 5 from 2971 reviews)
>>>Tripadvisor (ranked 140 of 1129 for Hotels in London and rated 4.5 out of 5 from 2152 reviews)

01/10/2019
Rated 4.5 out of 5 :
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29/09/2019
Rated 4.0 out of 5 :
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29/09/2019
Rated 4.8 out of 5 :
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29/09/2019
Rated 5 out of 5 :
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29/09/2019
Rated 3.8 out of 5 :
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28/09/2019
Rated 5 out of 5 :
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27/09/2019
Rated 3.8 out of 5 :
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26/09/2019
Rated 4 out of 5 :
Dear BedouinFoodie, \n\nMany thanks for choosing to stay with us at ace, and for taking the time to share your feedback. \n\nI am sorry if our Lobby Gurus were not at the door on your arrival, we have our amazing team always there to help, but sometimes they are upstairs helping another acers with their luggage, sorry for that. \n\nI will pass your feedback to our Front Desk Managers to address it further with their teams, and please next time you feel something is not right, don't be shy and talk to us, we are able to fix almost anything in a blink for you while you are still with us and make sure we are ticking all the boxes. \n\nPlease next time you are back in town and thinking to sleep with us again, email me on jose. Piquer@acehotel.com, I will be thrilled to look after anything you might need, including allocating a room near the elevator for you to have a close walk to your room when coming back to stay with us. \n\nAll the ace family is looking forward to welcoming you back very son, \n\nJose and the ace team\n
25/09/2019
Rated 4.8 out of 5 :
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25/09/2019
Rated 4 out of 5 :
Dear \u671D\u5E83 \u5800, \n\nMany thanks for choosing to stay with us at ace, and for taking the time to share your feedback. \n\nI will definitely share your comments to our Head Housekeepers, the ones in charge to make that laundry experiences so special that make your washing delivery looked after so much love. \n\nPlease next time you are back in town and thinking to sleep with us again, email me on jose. Piquer@acehotel.com, I will be thrilled to look after anything you might need. \n\nAll the ace family is looking forward to welcoming you back very son, \n\nJose and the ace team
25/09/2019
Rated 4 out of 5 :
Dear Fnord23, \n\nThis is such a nice review! Thanks for staying with us and for taking the time to write this. \n\nWe can't wait to have you back to sleep with us! Please keep my email address, jose. Piquer@acehotel.com, so that I can take care of booking next time you are in town.\n\nAll the ace family is looking forward to welcoming you back very son, \n\nJose and the ace team\n
24/09/2019
Rated 4 out of 5 :
Dear FedericoM1193, \n\nThank you so much for such an amazing review and sharing your love for ace with our TripAdvisor community, \n\nYou totally get us, you're the person we made this hotel for. This lounge space is a rarity in London, encouraging tourists and locals to mix and mingle in a cool space with plenty of cosy corners for conversing and Long lit tables to get work done.\n\nI will pass your comments to Daniela, she will be over the moon to see her name over the internet, thank you for that. Your comments are really important for us, as Independent Hotel Company your feedback is key for us to move into the right direction and meet our guest's expectations and needs. \n\nPlease next time you are back in town and thinking to sleep with us again, email me on jose. Piquer@acehotel.com, I will be thrilled to look after anything you might need. \n\nAll the ace family is looking forward to welcoming you back very son, \n\nJose and the ace team
24/09/2019
Rated 4 out of 5 :
Dear Helenyazor, \n\nThank you so much for your feedback and for sharing your review with our TripAdvisor community. \n\nI will pass your comments to our Head Housekeepers, who definitely are doing an amazing work keeping us clean and fresh every day. Thank you for highlighting this to the team, you have made their day. \n\nI am sorry you found our prices a little bit more expensive of the normal standards, but we have selected premium brands for our ace guests to match our design and guests demand, the special Moleskine Collaboration with ace hotels displayed in your room is just one of the branded items we have as an option for our guests to buy, while staying with us. \n\nIn regards to your room allocation, we are also sorry we have dropped the ball, We can't wait to have you back to sleep with us! Please keep my email address, jose. Piquer@acehotel.com, so that I can take care of booking next time you are in town. I will personally love to look after your allocation and try our very best to allocate a room away from the noisy streets of Shoreditch, \n\nAll the ace family is looking forward to welcoming you back very son, \n\nJose and the ace team
23/09/2019
Rated 5 out of 5 :
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23/09/2019
Rated 4 out of 5 :
Dear LisacR4026mi, \n\nThis is such a nice review! Thanks for staying with us and for taking the time to write this. \n\nYou totally get us, you're the person we made this hotel for. This lounge space is a rarity in London, encouraging tourists and locals to mix and mingle in a cool space with plenty of cosy corners for conversing and Long lit tables to get work done.\n\nPlease next time you are back in town and thinking to sleep with us again, email me on jose. Piquer@acehotel.com, I will be thrilled to look after anything you might need. \n\nAll the ace family is looking forward to welcoming you back very son, \n\nJose and the ace team
23/09/2019
Rated 4 out of 5 :
Dear Lostweekendints, \n\nMany thanks for choosing to stay with us at ace, and for taking the time to share your feedback. \n\nWe can't wait to have you back to sleep with us! Please keep my email address, jose. Piquer@acehotel.com, so that I can take care of booking next time you are in town. Also, please make sure you are always checking our Events calendar on our website prior to your travel, to avoid any disappointment. \n\nOur rooftop bar sessions, Night Light, is open to our guests if we are not hosting any private events or exhibitions. Same as the programme with our Lobby Bar dj's, Miranda Nightclub or any different events through the hotel. \n\nAll the ace family is looking forward to welcoming you back very son, \n\nJose and the ace team
23/09/2019
Rated 4 out of 5 :
Dear JihyeK0601, \n\nMy name is Jose, Front Office Manager at ace London, it is a pleasure to e-meet you.\n\nMany thanks for choosing to stay with us at ace, and for taking the time to share your feedback. You have definitely hit my favourite spot in London for a Sunday, originally opened in 1869 on Saturdays but moved later on to Sundays to give the opportunity for Covent Garden and Spitalfields traders to sell their stock leftover from Saturday. The enduring interest and demand for cut flowers and plants were introduced to the East End by Huguenot immigrants (driven from France after 1685 by the revocation of the Edict of Nantes), together with a fascination for caged song birds[7] \u2013 the pub at the end of the market is called The Birdcage, which is still open and also another of my favourite spots to have a drink after buying flowers. \n\nWe hope you are coming back son to check some other Historic Spots from our beloved London town, please do not hesitate to contact me back if you wants sleep with us again, I will be thrilled to arrange anything you may need, including some of my favourite spots for your next visit. Keep my email address, jose. Piquer@acehotel.com. \n\nAll the ace family is looking forward to welcoming you very son, \n\nJose and the ace team
22/09/2019
Rated 4.6 out of 5 :
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21/09/2019
Rated 4.8 out of 5 :
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21/09/2019
Rated 5 out of 5 :
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20/09/2019
Rated 4.0 out of 5 :
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19/09/2019
Rated 4 out of 5 :
Dear Emma, \n\nThank you so much for your feedback and for sharing your review with our TripAdvisor community. \n\nPlease, next time you need us or thinking to treat yourself with us again, email me on jose. Piquer@acehotel.com, I will be thrilled to look after anything you might need. Of course, our Amazing Sam will always be here for you, he is just an email away on sam. Acheampong@acehotel.com. He is just our best aceR across the property! \n\nAll the ace family is looking forward to welcoming you back very son, \n\nJose and the ace team
18/09/2019
Rated 5 out of 5 :
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18/09/2019
Rated 4 out of 5 :
Dear TheCoolBananas, \n\nWe are glad you meet Sam, our beloved Night Operations Manager at ace London, he will be jumping on happiness to see his name highlighted on your review, thank you for that! \n\nYou sharing your feedback with our lovely TripAdvisor community means a lot for us, an Independent Hotel Company trying our very best to meet all our guest's needs and expectations. Please next time you need anything from us, you know our doors are always open for you, your friends and our East London Community. \n\nDon't be shy and say hello! Our Lobby Bar cocktails are waiting for you! \n\nJose and ace team \n\n
17/09/2019
Rated 4 out of 5 :
Dear Jeetusach, \n\nThank you so much for your feedback and sharing your review with our TripAdvisor community. \n\nPlease rest assured that your feedback about our mattresses will be passed to our Senior Housekeepers to take it in consideration for any future developments and upgrades. \n\nWe love our events and lobby left a very good impression for you, we are trying our very best to impress our guests, friends and locals with a really good mix of events, dj's and Collaborations across the hotel, and we are glad we match your expectations. \n\nWe can't wait to have you back to sleep with us! Please keep my email address, jose. Piquer@acehotel.com, so that I can take care of booking next time you are in town.\n\nAll the ace family is looking forward to Welcome you back very son, \n\nJose and the ace team
16/09/2019
Rated 5 out of 5 :
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16/09/2019
Rated 4.8 out of 5 :
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15/09/2019
Rated 4.4 out of 5 :
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13/09/2019
Rated 4.4 out of 5 :
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13/09/2019
Rated 4.8 out of 5 :
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13/09/2019
Rated 5 out of 5 :
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10/09/2019
Rated 5 out of 5 :
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10/09/2019
Rated 5 out of 5 :
Dear Valentina, \n\nMany thanks for choosing to stay with us at ace, and for taking the time to share your feedback. \n\nI will pass your comments to our ace staff members, Please next time you are back in town and thinking to sleep with us again, email me on jose. Piquer@acehotel.com, I will be thrilled to look after anything you might need. \n\nDon't forget to check our Events Calendar on our Website, you can always find there all information related to our events spreaded through the hotel, including our Night Light sessions hosted on our Rooftop bar, and their opening times. \n\nAll the ace family is looking forward to Welcome you back very son, \n\nJose and the ace team\n.
09/09/2019
Rated 5 out of 5 :
Hey Victoria, \n\nThis is such a nice review! Thanks for staying with us and for taking the time to write this. \n\nWe can't wait to have you back to sleep with us! Please keep my email address, jose. Piquer@acehotel.com, so that I can take care of booking next time you are in town, we will try our very best to allocate your room away from the streets of Shoreditch and it's noise. \n\nAll the ace family is looking forward to Welcome you back very son, \n\nJose and the ace team\n.
08/09/2019
Rated 4.4 out of 5 :
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08/09/2019
Rated 5 out of 5 :
Dear Ron, \n\nThank you so much for your feedback and sharing your review with our TripAdvisor community. \n\nPlease next time you are back in town and thinking to sleep with us again, email me on jose. Piquer@acehotel.com, I will be thrilled to look after anything you might need.\n\nAll the ace family is looking forward to Welcome you back very son, \n\nJose and the ace team\n.
08/09/2019
Rated 5 out of 5 :
Dear Malika, \n\nThank you so much for your feedback and sharing your review with our TripAdvisor community. I will personally pass your Kudos to our Stunning Front Desk Team, they will be over the moon to see their mentions online and their work recognised by our guests. Thank you for that! \n\nOn the weekends we are so popular that it can really get busy at some stages, always check our Events Calendar on our Website to see if there is any event of your liking, or just to see if our Amazing Night Light sessions are hosted upstairs on our Rooftop Bar. \n\nNext time you are planning to sleep with us again, don't be shy and send me an email on jose. Piquer@acehotel.com, I will be thrilled to organise anything you may need prior travelling back to ace. \n\nAll our ace family is looking forward to see you around, \n\nJose and the ace team.
06/09/2019
Rated 5 out of 5 :
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05/09/2019
Rated 5 out of 5 :
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04/09/2019
Rated 4 out of 5 :
Dear Allostt, \n\nMany thanks for choosing to stay with us at ace, and for taking the time to share your feedback. \n\nI will pass your feedback directly to our Senior Managers to take it in consideration for further renovations, our gym is a very petite space with our Sauna, open 24/7 to our guests and ace residents, but rest assured that we are working on different projects to maximise our fitness space, hopefully next time you are staying with us you will notice some fit Upgrades on our space. \n\nPlease next time you are back in town and thinking to sleep with us again, email me on jose. Piquer@acehotel.com, I will be thrilled to look after anything you might need. \n\nAll the ace family is looking forward to Welcome you back very son, \n\nJose and the ace team.
04/09/2019
Rated 4 out of 5 :
Dear js2018458, \n\nThank you so much for such an amazing review and sharing your love for ace with our TripAdvisor community, \n\nI will personally pass your kudos to our Chefs and Hoi Polloi restaurant from their Fish & Chips, they will be waiting for your with some new menus yummy updates for the new season coming son. \n\nAbout our coffee, what can we say. The lobby café\u00E9 is the result of a partnership with Square Mile Coffee Roasters. Helmed by a World Barista Champion, and Anette Moldvaer, a World Cup Tasters Champion, the small Square Mile team brings a near-obsessive, passionate attention to detail to their search for the very best beans. I can assure you all ace staff are just in love with them as you are.\n\nPlease next time you are back in town and thinking to sleep with us again, email me on jose. Piquer@acehotel.com, I will be thrilled to look after anything you might need. \n\nAll the ace family is looking forward to Welcome you back very son, \n\nJose and the ace team.
03/09/2019
Rated 4 out of 5 :
Dear Hanabidesu, \n\nThank you so much for your feedback and sharing your review with our TripAdvisor community. \n\nWe really appreciate your love for our Water Glass Bottles in the room, our Love for our planet is a result from a collaboration with Belu water to save thousands of plastic water waste on a daily basis. With our Stunning Hoi Polloi restaurant we are also collaborating with Belu downstairs in our restaurant, running a Charity donation that has already helped so many people to get clean water with the ones they have no resources to get access to. \n\nPlease next time you are back in town and thinking to sleep with us again, email me on jose. Piquer@acehotel.com, I will be thrilled to look after anything you might need. \n\nAll the ace family is looking forward to Welcome you back very son, \n\nJose and the ace team.
02/09/2019
Rated 5 out of 5 :
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01/09/2019
Rated 5 out of 5 :
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01/09/2019
Rated 4.4 out of 5 :
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01/09/2019
Rated 4.8 out of 5 :
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31/08/2019
Rated 4.2 out of 5 :
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31/08/2019
Rated 4.6 out of 5 :
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30/08/2019
Rated 4.2 out of 5 :
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29/08/2019
Rated 4.8 out of 5 :
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29/08/2019
Rated 4.4 out of 5 :
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28/08/2019
Rated 3.8 out of 5 :
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28/08/2019
Rated 5 out of 5 :
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28/08/2019
Rated 5 out of 5 :
Dear od1_404, \n\nMany thanks for choosing to stay with us at ace, and for taking the time to share your feedback. \n\nI will pass your kudos to our amazing housekeeping team, who will be over the moon to see their work valued on your comments, \n\nWe are really sorry we dropped the ball on communicating to you on arrival that we have all kind of free amenities on request 24/7 calling our Superb Front Desk Team. From Slippers, Sewing Kits, Body Lotion. Or anything you can think of. If we do not have the item for you, we will direct you to the closest place to find your missing toiletries during your stay with us. \n\nPlease next time you are back in town and thinking to sleep with us again, email me on jose. Piquer@acehotel.com, I will be thrilled to look after anything you might need. And please, next time you find anything during your stay that does not feel right, from Vegan Breakfast expectations to television glitches, don't be shy and talk to us, our Front Desk Managers are more than happy to fix anything in a blink for you while you are staying with us to make sure we are all ticking all the boxes. \n\nAll the ace family is looking forward to Welcome you back very son, \n\nJose and the ace team\n.
27/08/2019
Rated 4.6 out of 5 :
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27/08/2019
Rated 4.4 out of 5 :
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26/08/2019
Rated 5 out of 5 :
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26/08/2019
Rated 4.6 out of 5 :
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26/08/2019
Rated 4.8 out of 5 :
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26/08/2019
Rated 4.2 out of 5 :
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25/08/2019
Rated 5 out of 5 :
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25/08/2019
Rated 5 out of 5 :
Dear Kate, \n\nThank you so much for sharing your ace love with our TripAdvisor community. \n\nI am sorry we did not tick the A/C box from your room, and your expectations were not fully meet on your last trip, please next time you are coming to sleep with us again, email me directly on jose. Piquer@acehotel.com I will be thrilled to look after any request you may have and make sure we are scoring 5 stars on your next review. \n\nWe are also sorry if no one communicated to you about our coolest extension leads in our rooms, with your beloved usb ports to charge all our millennial devices, please next time don't be shy and talk to us. Our Front Desk Team will go the Extra Mile to meet your needs and make sure you to direct you around the property if you may need anything from us. \n\nWe hope to see you around very son, all the ace family is looking forward to Welcome you Back, \n\nJose and the ace team.
24/08/2019
Rated 5 out of 5 :
Dear Tibbs0675, \n\nWe are really sorry to read your review today, seems that we did not tick any of your expectations boxes and I can only apologise for that, unfortunately from your TripAdvisor username I am not able to track your reservation or your booking, \n\nI wanted to assure you that your comments have been shared with the relevant department managers for their attention and further follow up with the teams. \n\nPlease feel free to contact me back if you wish to provide me with a more detailed feedback from your stay, also if you are planning to come back and sleep with us again, let us know and we will do our very best to make sure your are scoring us 5 stars on your next booking, and we are able to meet all your expectations, I am just an email away on jose. Piquer@acehotel.com.\n\nWe hope you will give us another chance to redeem ourselves, \n\nAll the ace family is looking forward to Welcome you back very son, \n\nJose and the ace team.
24/08/2019
Rated 5 out of 5 :
Dear Keri, \n\nThank you so much for such an amazing review and sharing your love for ace with our TripAdvisor community, \n\nNext time you are coming to sleep with us, please feel free to email me if you may need to arrange anything prior your arrival to ace London, I will be super happy to welcome you back to our family again. My email address is jose. Piquer@acehotel.com. \n\nWe will have our Superb Hoi Polloi Fried Chicken Club sandwich ready for you, and just for you to be ready, our Desserts Menu side are really worth a try! My favourite is definitely our Special Sundae. Mmmmmmmmm Yummy! \n\nAll the ace family is looking forward to Welcome you back very son, \n\nJose and the ace team\n.
23/08/2019
Rated 4.4 out of 5 :
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22/08/2019
Rated 4.4 out of 5 :
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21/08/2019
Rated 4.8 out of 5 :
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20/08/2019
Rated 4.8 out of 5 :
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20/08/2019
Rated 4.6 out of 5 :
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19/08/2019
Rated 4.0 out of 5 :
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19/08/2019
Rated 5 out of 5 :
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19/08/2019
Rated 4 out of 5 :
Dear Kamahu, \n\nThank you so much for your feedback and sharing your review with our TripAdvisor community. \n\nAll the ace family is looking forward to Welcome you back very son, we will make sure our Lobby Bar team is looking for you every morning with their delicious breakfast. I will personally pass your kudos to them. \n\nJose and the ace team.
19/08/2019
Rated 4 out of 5 :
Dear MikeAhe1959, \n\nThank you so much for taking your time to write your feedback from your stay with us, and share your comments with our lovely TripAdvisor community. \n\nPlease next time you are back in town and thinking to sleep with us again, email me on jose. Piquer@acehotel.com, I will be thrilled to look after anything you might need. Please do not wait for your next birthday and come to see us son. \n\nAll the ace family is looking forward to Welcome you back very son, \n\nJose and the ace team\n.
19/08/2019
Rated 4 out of 5 :
Dear SarahgG7213to, \n\nThank you so much for such an amazing review and sharing your love for ace with our TripAdvisor community, \n\n I will personally share your feedback and your kind words with all our staff, they are indeed our precious gems at ace London, \n\nPlease next time you are back in town and thinking to sleep with us again, email me on jose. Piquer@acehotel.com, I will be thrilled to look after anything you might need. \n\nAll the ace family is looking forward to Welcome you back very son, \n\nJose and the ace team\n.
18/08/2019
Rated 4.2 out of 5 :
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18/08/2019
Rated 4.8 out of 5 :
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18/08/2019
Rated 5 out of 5 :
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17/08/2019
Rated 3.8 out of 5 :
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17/08/2019
Rated 4 out of 5 :
Dear Road28584730428, \n\nThis is such a nice review! Thanks for staying with us and for taking the time to write this. \n\nPlease next time you are back in town and thinking to sleep with us again, email me on jose. Piquer@acehotel.com, I will be thrilled to look after anything you might need. \n\nAll the ace family is looking forward to Welcome you back very son, \n\nJose and the ace team\n.
17/08/2019
Rated 4 out of 5 :
Dear Quest780511, \n\nMany thanks for choosing to stay with us at ace, and for taking the time to share your feedback. \n\nYou totally get us, you're the person we made this hotel for. This lounge space is a rarity in London, encouraging tourists and locals to mix and mingle in a cool space with plenty of cosy corners for conversing and Long lit tables to get work done.\n\nPlease next time you are back in town and thinking to sleep with us again, email me on jose. Piquer@acehotel.com, I will be thrilled to look after anything you might need. \n\nAll the ace family is looking forward to Welcome you back very son, \n\nJose and the ace team\n.
16/08/2019
Rated 4.8 out of 5 :
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16/08/2019
Rated 4.6 out of 5 :
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16/08/2019
Rated 4 out of 5 :
Dear Katykaty82, \n\nThank you so much for your feedback and sharing your review with our TripAdvisor community. \n\nWe are sorry the room allocated on your arrival was not of your liking, please next time you are back in town and thinking to sleep with us again, email me on jose. Piquer@acehotel.com, I will be thrilled to look after anything you might need. \n\nAll the ace family is looking forward to Welcome you back very son, \n\nJose and the ace team\n.
16/08/2019
Rated 4 out of 5 :
Dear 714johannak, \n\nThank you so much for your feedback and sharing your review with our TripAdvisor community. \n\nI will personally pass your kudos to Berta, our amazing Front Desk Agent and our shining ace ambassador from London, she will definitely be over the moon to see her name over the website. \n\nPlease next time you are back in town and thinking to sleep with us again, email me on jose. Piquer@acehotel.com, I will be thrilled to look after anything you might need. \n\nAll the ace family is looking forward to Welcome you back very son, \n\nJose and the ace team\n.
16/08/2019
Rated 4 out of 5 :
Dear 166fs, \n\nThis is such a nice review! Thanks for staying with us and for taking the time to write this. \n\nPlease next time you are back in town and thinking to sleep with us again, email me on jose. Piquer@acehotel.com, I will be thrilled to look after anything you might need, including your room location of your preference. \n\nAll the ace family is looking forward to Welcome you back very son, \n\nJose and the ace team\n.
15/08/2019
Rated 5 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
15/08/2019
Rated 4 out of 5 :
Dear PeterVindevogel, \n\nThank you so much for such an amazing review and sharing your love for ace with our TripAdvisor community, \n\nPlease next time you are thinking to stay with us again, let me know and I will try my best to allocate a room of your preference, I am just an email away on jose. Piquer@acehotel.com. \n\nAll the team is looking forward to Welcome you back very son, \n\nJose and the ace family.
15/08/2019
Rated 4 out of 5 :
Dear Hembygd, \n\nThank you so much for your feedback and sharing your review with our TripAdvisor community. \n\nPlease next time you are back in town and thinking to sleep with us again, email me on jose. Piquer@acehotel.com, I will be thrilled to look after anything you might need. \n\nAll the ace family is looking forward to Welcome you back very son, \n\nJose and the ace team.
14/08/2019
Rated 5 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
13/08/2019
Rated 4 out of 5 :
Hey Kate, \n\nThank you so much for such an amazing review and sharing your love for ace with our TripAdvisor community, \n\nWe are always really good spotting our guests on arrival, usually allocating our Quiet Rooms to the ones they are not going to come back to the hotel once all Our Nightlife Shoreditch places are closed, but we are really sorry we dropped the ball on this occasion, please let us know next time before your arriving to the hotel and we will do our best in finding a quiet room for you. \n\nPlease next time you are back in town and thinking to sleep with us again, email me on jose. Piquer@acehotel.com, I will be thrilled to look after anything you might need. \n\nAll the ace family is looking forward to Welcome you back very son, \n\nJose and the ace team\n.
13/08/2019
Rated 4 out of 5 :
Hey Eloy, \n\nThank you so much for your kudos and love for ace, \n\nDuarte will be here waiting for you on your next visit to Hoi Polloi and Brendan will be dancing all day after seeing his name all over the internet, thank you for that! \n\nPlease next time when you are planning to come back to us, let me know on jose. Piquer@acehotel.com and I will be thrilled to look after your booking and room allocation, \n\nAll the ace family is looking forward to Welcome you back, \n\nJose and the ace team.
13/08/2019
Rated 4 out of 5 :
Hey Berta, \n\nThank you so much for such an amazing review, and sharing your love for ace through our TripAdvisor community. \n\nI will personally pass your feedback to Romain, Clara, Luca and Benoit. They will be over the moon to see their names all over the web. Thank you for that! \n\nPlease next time you are back in town and thinking to sleep with us again, email me on jose. Piquer@acehotel.com, I will be thrilled to look after anything you might need. \n\nAll the ace family is looking forward to Welcome you back very son, \n\nJose and the ace team.
13/08/2019
Rated 4 out of 5 :
Dear Penny_estrada, \n\nThis is such a nice review! Thanks for staying with us and for taking the time to write this. \n\nWe loved you loved our Tokyo Bikes at ace, they are indeed the best way to know the neighbours and meet all our local shops around the corner, next time you are staying with us please have a look around or call Front Desk if you miss anything in your room, all our kettles are on our mini-bar drawers for all our guests to use our complimentary coffee and tea facilities provided, \n\nlooking forward to Welcome you back very son, \n\nJose and the ace team.
13/08/2019
Rated 4 out of 5 :
Dear Alberto, \n\nThank you so much for sharing your comments with our TripAdvisor community. \n\nPlease next time you are back in town and thinking to sleep with us again, email me on jose. Piquer@acehotel.com, I will be thrilled to look after anything you might need. \n\nAll the ace family is looking forward to Welcome you back very son, \n\nJose and the ace team.
12/08/2019
Rated 4.6 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
12/08/2019
Rated 4.8 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
12/08/2019
Rated 4.2 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
12/08/2019
Rated 3.8 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
11/08/2019
Rated 5 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
11/08/2019
Rated 4 out of 5 :
Dear Secret27, \n\nThis is such a nice review! Thanks for staying with us and for taking the time to write this. \n\nYou totally get us, you're the person we made this hotel for. This lounge space is a rarity in London, encouraging tourists and locals to mix and mingle in a cool space with plenty of cosy corners for conversing and Long lit tables to get work done.\n\nWe can't wait to have you back to sleep with us! Please keep my email address, jose. Piquer@acehotel.com, so that I can take care of booking next time you are in town.\n\nAll the ace family is looking forward to Welcome you back very son, \n\nJose and the ace team.
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