St James Court, A Taj Hotel
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Customer Reviews For The St James Court, A Taj Hotel


Address: 45-51 Buckingham Gate, London, England, UK, SW1E 6AF
This hotel has averaged a score of 4.4 out of 5 by 9115 past guests
>>>Booking.com (average customer rating 4.4 out of 5 from 4340 reviews)
>>>Tripadvisor (ranked 180 of 1132 for Hotels in London and rated 4.5 out of 5 from 4824 reviews)

01/10/2019
Rated 5 out of 5 :
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01/10/2019
Rated 4.8 out of 5 :
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01/10/2019
Rated 4.5 out of 5 :
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30/09/2019
Rated 5 out of 5 :
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30/09/2019
Rated 5 out of 5 :
Dear Jo M, \n\nIt gives me great pleasure to read that you had a most enjoyable stay, finding us in a great location and attentive to your needs.\n\nThank you so much for your kind words and also your recommendation for others looking for somewhere to stay in central London.\n\nThank you again, \n\nYours Sincerely, \n\nGagan Sharma\nHotel Manager
30/09/2019
Rated 5 out of 5 :
Dear Milou_430, \n\nI am delighted that you and your husband had another fantastic visit. Thank you so much for choosing to stay with us again and for this delightful review.\n\nWe are also glad that you enjoyed our newly refurbished Premium bedrooms as well as relaxing in our new Jiva Spa too.\n\nWe do hope to welcome you back again son and look forward to it.\n\nThank you again, \n\nYours Sincerely, \n\nGagan Sharma\nHotel Manager
29/09/2019
Rated 4.5 out of 5 :
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29/09/2019
Rated 5 out of 5 :
Dear Magarwal2019, \n\nThank you so much for taking the time to leave us your valuable feedback following your stay with us. \n\nI am so sorry that we were unable to meet and exceed your expectations and I have sent you a private message in order to address these concerns in a more personal manner.\n\nYour feedback is of utmost importance to us and so I apologise again and do hope that you return to allow us to cultivate you a more magical experience.\n\nYours Sincerely, \n\nGagan Sharma\nHotel Manager
28/09/2019
Rated 5 out of 5 :
Dear Alex B, \n\nThank you so much for taking the time to detail out such a valuable review regarding your stay with us.\n\nPlease allow me to apologise for the areas of your stay that you mention were disappointing. We are in the process of upgrading all of our television/entertainment systems in the bedrooms and so your valuable feedback is most helpful to us.\n\nI have messaged you in private in order to apologise in a more personal manner and I do hope that we get the opportunity to welcome you back to see the improvements that have been made.\n\nThank you again.\n\nYours Sincerely, \n\nGagan Sharma\nHotel Manager
27/09/2019
Rated 5 out of 5 :
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27/09/2019
Rated 4.8 out of 5 :
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27/09/2019
Rated 4.6 out of 5 :
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27/09/2019
Rated 5 out of 5 :
Dear 238855, \n\nThank you so much for your review and for taking the time to leave it for us and the online community.\n\nI am so pleased that you found our team friendly and that your bedroom had everything that you needed after a night at the theatre. \n\nWe do look forward to welcoming you again in the future.\n\nThank you again, \n\nYours Sincerely, \n\nGagan Sharma\nHotel Manager
27/09/2019
Rated 5 out of 5 :
Dear Kds1015, \n\nIt was our pleasure to welcome you and your family to St James Court, a Taj Hotel and I am so pleased that the whole family had a memorable stay and that your father especially felt comfortable and welcomed; as he should. It really was absolutely no trouble for us at all to ensure that his stay was a perfect one.\n\nThank you so much for taking the time to leave us your feedback, we very much hope to welcome you all back again son.\n\nThank you again, \n\nYours Sincerely, \n\nGagan Sharma\nHotel Manager
27/09/2019
Rated 5 out of 5 :
Dear James W, \n\nI am thrilled to hear that your stay with us was perfect in every way - we strive to achieve this for all our guests and it therefore makes myself and the team extremely happy that we did this for you.\n\nIt was our pleasure to provide you with a magic and memorable stay, thank you so very much for taking the time to detail out the special areas that stood out to you and we very much look forward to your return son.\n\nWe remain at your disposal until such time.\n\nThank you again, \n\nYours Sincerely, \n\nGagan Sharma\nHotel Manager\n\n
26/09/2019
Rated 5 out of 5 :
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26/09/2019
Rated 4.4 out of 5 :
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26/09/2019
Rated 5 out of 5 :
Dear Susan S, \n\nThank you so much for choosing to stay with us for such a special and memorable trip with your father. \n\nI am absolutely delighted that we were able to make your stay, not only comfortable and enjoyable but that you felt we make things as easy and as convenient as possible for the whole party.\n\nIt was our pleasure to welcome you all to the hotel and we do hope that we get the opportunity to welcome you back again.\n\nThank you so much for your very kind words.\n\nYours Sincerely, \n\nGagan Sharma\nHotel Manager
25/09/2019
Rated 4.2 out of 5 :
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25/09/2019
Rated 5 out of 5 :
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25/09/2019
Rated 5 out of 5 :
Dear th-traveller-2013, \n\nIt was a pleasure to welcome you to St James Court, a Taj Hotel and I am so pleased that you had a great stay, enjoying a hearty breakfast ready for a busy day! \n\nThank you so much for your patronage and for your kind review. I will ensure that the team are aware of your gracious comments and we very much hope to welcome you back again.\n\nThank you again, \n\nYours Sincerely, \n\nGagan Sharma\nHotel Manager
24/09/2019
Rated 4.8 out of 5 :
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24/09/2019
Rated 3.8 out of 5 :
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24/09/2019
Rated 5 out of 5 :
Dear Larissa196, \n\nIt was a joy to welcome you and your husband back for a return visit to us. Thank you for choosing us again and for taking the time to leave us your comments.\n\nI am so pleased that we did not disappoint you again, and that you enjoyed your bedroom, breakfast and that our team were friendly and welcoming.\n\nWe are located in a very convenient area, in a quiet street, close to many restaurants, attractions and two London underground tube stations, so I am pleased that you found this a great advantage of staying here.\n\nWe very much look forward to welcoming you back again.\n\nThank you so much, \n\nYours Sincerely, \n\nGagan Sharma\nHotel Manager
23/09/2019
Rated 4.8 out of 5 :
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23/09/2019
Rated 5 out of 5 :
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23/09/2019
Rated 5 out of 5 :
Dear Nicole T, \n\nThank you so much for your kind words, particularly those for our team. I am delighted that you felt welcomed and found our team friendly and helpful. I am also happy that you found your bedroom spacious and your bed provided you with a comfortable night's sleep.\n\nThank you also for your recommendation, we very much hope to welcome you back again son.\n\nYours Sincerely, \n\nGagan Sharma\nHotel Manager
23/09/2019
Rated 5 out of 5 :
Dear Mathew B, \n\nIt makes me very proud to read that you had a fantastic experience all round; from check in to your bedroom, breakfast and the overall culture that you experienced too.\n\nThank you so much for your review and also for your recommendation for others. It would be our pleasure to welcome you back again son.\n\nYours Sincerely, \n\nGagan Sharma\nHotel Manager
23/09/2019
Rated 5 out of 5 :
Dear Carloshoyuela, \n\nThank you so much for taking the time to leave us your thoughts following your time here with us.\n\nI am so happy to read that you found our hotel comfortable, quiet, clean and welcoming and your kind words will be passed onto our team, who will be so pleased that you enjoyed your stay.\n\nWe very much look forward to welcoming you back again son.\n\nThank you again, \n\nYours Sincerely, \n\nGagan Sharma\nHotel Manager
22/09/2019
Rated 5 out of 5 :
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22/09/2019
Rated 4.8 out of 5 :
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21/09/2019
Rated 5 out of 5 :
Dear mskhokhar, \n\nA very Happy Birthday once again to your daughter! \n\nI am so happy to read that she had a wonderful time for her special birthday. Thank you so much, not only for this very gracious review of your time with us, but also for choosing our hotel as the venue for her celebrations.\n\nIt was our pleasure to welcome you all and we do hope to be at your assistance once again.\n\nThank you again, \n\nYours Sincerely, \n\nGagan Sharma\nHotel Manager
21/09/2019
Rated 5 out of 5 :
Dear LeslieD1596, \n\nThank you so much for your patronage and for choosing to stay with us here at St James Court, a Taj Hotel. I am delighted that you and your family enjoyed your time with us, that your toddler felt treated with their special treats and that our family room set up meant that you could enjoy some privacy too.\n\nThank you also for taking the time to leave us your feedback and we do hope to welcome you back again the next time you are in London.\n\nYours Sincerely, \n\nGagan Sharma\nHotel Manager\n\n
21/09/2019
Rated 5 out of 5 :
Dear U7040qbclairet, \n\nThank you so much for such a lovely review and for your kind words, especially those for our team who will be very proud to hear your compliments.\n\nI am so happy that you had a great stay with us, enjoying our location too.\n\nWe would be honoured to welcome you back again and look forward to it.\n\nThank you again, \n\nYours Sincerely, \n\nGagan Sharma\nHotel Manager
19/09/2019
Rated 4.8 out of 5 :
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19/09/2019
Rated 5 out of 5 :
Dear Catherine R, \n\nI am delighted to read that you had an excellent time with, finding us in the perfect location for business and for a leisure stay too. \n\nI am also pleased that you felt important as this is our aim with our guests during their stay.\n\nThank you so much for this kind review and we do hope to welcome you back again son.\n\nYours Sincerely, \n\nGagan Sharma\nHotel Manager
18/09/2019
Rated 5 out of 5 :
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18/09/2019
Rated 4.4 out of 5 :
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18/09/2019
Rated 5 out of 5 :
Dear Avit T, \n\nThank you so much for sharing the details of your time with us. \n\nPlease allow me to sincerely apologise that you had a disappointing stay. Feedback like this is very valuable for us in order to move forward and constantly improve.\n\nWe are in a business of making our patrons feel special and we are truly sorry of that was not the case on this occasion however we remain committed and would like to connect with you privately in order to restore your faith in our brand internationally.\n\nI am pleased to mention that we are already addressing some of your concerns, with a full and extensive programme of renovations throughout the hotel. We have already made some significant improvements and launched our Premium bedrooms which we would be delighted to share with you.\n\nI very much look forward to hearing back from you after reading my private message.\n\nWith renewed apologies, \n\nYours Sincerely, \n\nGagan Sharma\nHotel Manager
17/09/2019
Rated 5 out of 5 :
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16/09/2019
Rated 4.0 out of 5 :
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13/09/2019
Rated 5 out of 5 :
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13/09/2019
Rated 3.8 out of 5 :
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11/09/2019
Rated 5 out of 5 :
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11/09/2019
Rated 4.8 out of 5 :
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10/09/2019
Rated 5 out of 5 :
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10/09/2019
Rated 4.2 out of 5 :
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10/09/2019
Rated 4.8 out of 5 :
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10/09/2019
Rated 2 out of 5 :
Dear Annikawijnmaalen, \n\nI am so pleased that your first trip to London and stay with us at St James Court, a Taj Hotel did not disappoint you.\n\nThank you so much for your kind comments and we do hope to welcome you back again son.\n\nYours Sincerely, \n\nGagan Sharma\nHotel Manager.
10/09/2019
Rated 2 out of 5 :
Dear David L, \n\nYour kind comments regarding your stay with us are greatly appreciated and I am so pleased that you had an impeccable stay, particularly enjoying your bedroom and our team.\n\nIt is always a pleasure to welcome you back to us and we look forward to welcome you back for a fourth time son.\n\nThank you so much for your kind words.\n\nYours Sincerely, \n\nGagan Sharma\nHotel Manager.
10/09/2019
Rated 2 out of 5 :
Dear RickHill60, \n\nIt fills myself and the team with pride to read that all of your expectations were met and you had a wonderful stay with excellent service. Your particular comments for Hiren will be passed on to him and he will be delighted to hear your kind words.\n\nThank you so much for taking the time to leave us your feedback. We do hope to welcome you back to St James Court, a Taj Hotel and to our Hamptons Bar very son.\n\nYours Sincerely, \n\nGagan Sharma\nHotel Manager.
09/09/2019
Rated 2 out of 5 :
Dear AlexisPinzon, \n\nThank you so much for taking the time to leave us your gracious feedback following your stay. I am glad that you found our location in a pleasant area and close to all that you needed whilst in London. \n\nI am glad that you felt the stay was priced appropriately and we very much hope to welcome you back again son.\n\nThank you again, \n\nYours Sincerely, \n\nGagan Sharma\nHotel Manager.
09/09/2019
Rated 2 out of 5 :
Dear Mentaltraveller, \n\nI am so pleased that, so far we have exceeded your expectations and that you are enjoying your stay with us.\n\nWe take your constructive feedback in our stride, with an endeavour to improve going forward. We are in the process of upgrading all of the televisions and our new upgraded bedrooms included upgraded sockets for international travellers and charging points for phones/laptops etc.\n\nThank you so much for your kind words for our team, especially for Akos who will be so happy to read that he was very helpful and friendly.\n\nWe very much hope that you enjoy the rest of your stay with us.\n\nYours Sincerely, \n\nGagan Sharma\nHotel Manager.
09/09/2019
Rated 2 out of 5 :
Dear Cmorgia, \n\nMyself and the rest of the team feel very humbled to read that you find us most helpful, welcoming and friendly; guest like yourself are such a joy to host and we thank you so much for such very kind comments.\n\nI am also delighted that you also enjoyed your Alice in Wonderland afternoon tea experience in our Courtyard.\n\nThank you again for taking the time to leave your feedback and I do hope that we get the opportunity to welcome you back again son.\n\nYours Sincerely, \n\nGagan Sharma\nHotel Manager.
08/09/2019
Rated 2 out of 5 :
Dear Stay670152\n, \nThank you so much for your kind comments following your stay with us. I am so pleased that you found your bedroom luxurious and well spaced for your family and that our location made a convenient base to explore London from. \n\nWe do have a Vitality pool but it is for over 16 years due to health and safety reasons. I am sorry for any inconvenience this caused you.\n\nWe very much hope to welcome you back again and look forward to it.\n\nThank you again, \n\nYours Sincerely, \n\nGagan Sharma\nHotel Manager.
08/09/2019
Rated 2 out of 5 :
Dear Leslief1954 \n\nWarm greetings from St James Court, a Taj Hotel.\n\nThank you so much for your very kind comments and for taking the time to leave them for us.\n\nWe are delighted that you had an enjoyable stay, found our location convenient and our team friendly and welcoming too.\n\nWe do hope to welcome you back again son and remain at your disposal until such time.\n\nThank you again, \n\nYours Sincerely, \n\nGagan Sharma\nHotel Manager.
08/09/2019
Rated 2 out of 5 :
Dear Virendramulkalwar, \n\nThank you so much for taking your valued time to leave us your feedback regarding your time with us. I am so sorry to read that you were disappointed and your comments will be used for further improvements.\n\nI have sent you a private message in order to address your concerns in a more personal way and I do hope that this will help.\n\nWith renewed apologies, \n\nYours Sincerely, \n\nGagan Sharma\nHotel Manager.
07/09/2019
Rated 4.8 out of 5 :
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07/09/2019
Rated 4.6 out of 5 :
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06/09/2019
Rated 5 out of 5 :
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06/09/2019
Rated 3.8 out of 5 :
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06/09/2019
Rated 4.4 out of 5 :
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06/09/2019
Rated 4.6 out of 5 :
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06/09/2019
Rated 4.8 out of 5 :
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05/09/2019
Rated 3.8 out of 5 :
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05/09/2019
Rated 4.6 out of 5 :
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04/09/2019
Rated 4.2 out of 5 :
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04/09/2019
Rated 5 out of 5 :
Dear J4984varichards, \n\nThank you for taking the time to complete a review for us and the online community regarding your recent stay at the St. James' Court, A Taj Hotel. \n\nWe truly value any feedback that we get from our guests either positive or negative as we continue to strive in improving both our product and service. \n\nYour feedback has been shared with the team here at the St. James' Court, A Taj Hotel and we were pleased to read that you generally enjoyed your stay with us. \n\nPlease do however let me apologise for the areas that you mention, I am glad that we were able to resolve the issues without causing you too much convenience. As you mention we are in the process of refurbishing the bedrooms here and delighted that the new Premium rooms have been received well. \n\nWe would be delighted to welcome you back to stay in the new bedrooms again in the future and look forward to it.\n\nThank you again, \n\nYours sincerely, \n\nGagan Sharma\nHotel Manager\n.
04/09/2019
Rated 5 out of 5 :
Dear KathrynsQ2745dq, \n\nI am so pleased that you had a wonderful hotel, enjoying the food, team and bedroom too. \n\nI am so happy that you enjoyed some time in our summer courtyard and that our enviable location enhanced your stay too.\n\nThank you so much for your kind words and we look forward to your return son.\n\nYours Sincerely, \n\nGagan Sharma\nHotel Manager.
04/09/2019
Rated 5 out of 5 :
Dear Kochammojarodzina, \n\nThank you so much for your very kind words for your stay and in particular for the team especially Irene who will be delighted to read your compliments for her.\n\nI am so happy that you had a wonderful experience and we hope to welcome you back again son.\n\nThank you again, \n\nYours Sincerely, \n\nGagan Sharma\nHotel Manager.
04/09/2019
Rated 5 out of 5 :
Excellent value at the Bistro at \u00A325 per person plus service charge the kind of tea for which one would normally pay at least \u00A345. Sandwiches and cakes were delicious and adequate.\nService was adequate and the Manager, Gozalis was very accommodating and helpful. I would highly recommend this afternoon tea however fussy you might be with food and tea. A very big selection of teas. The tip is when the waiter/waitress bring your tea please ask them to leave it on the table for it to brew.
03/09/2019
Rated 4.0 out of 5 :
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01/09/2019
Rated 4.6 out of 5 :
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01/09/2019
Rated 4.8 out of 5 :
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01/09/2019
Rated 5 out of 5 :
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31/08/2019
Rated 5 out of 5 :
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31/08/2019
Rated 4.0 out of 5 :
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31/08/2019
Rated 3 out of 5 :
Dear Geoffel, \n\nOnce again, it was a pleasure to welcome you back to St James Court, a Taj Hotel and such a delight to welcome your family too this time.\n\nI am glad that the adjoining bedroom set up worked well for you and that our team were friendly and helpful.\n\nI do hope that your had a great time sightseeing and exploring and we do hope to see you all back again for another visit son.\n\nThank you so much for your patronage and this review too.\n\nYours Sincerely, \n\nGagan Sharma\nHotel Manager.
30/08/2019
Rated 3 out of 5 :
Dear M5418kodavidb, \n\nThank you so much for your patronage, for choosing to stay with us and for your very gracious comments following your time here with us.\n\nI am so pleased that our team made you feel special and welcomed and also that our convenient location served you well too.\n\nWe look forward to hosting you again son.\n\nYours Sincerely, \n\nGagan Sharma\nHotel Manager.
30/08/2019
Rated 3 out of 5 :
Dear Debkg, \n\nI am delighted to read that you enjoyed your time with us and your particular mention to Hiren and Tjin will be passed onto them. \n\nThank you for taking the time to leave us your kind comments and we do hope to welcome you back to St James Court, a Taj Hotel another time son.\n\nYours Sincerely, \n\nGagan Sharma\nHotel Manager.
30/08/2019
Rated 3 out of 5 :
Dear Allie W, \n\nIt was entirely our pleasure and joy to host you and your boyfriend for your special first trip to London and thank you so much for choosing our hotel as your venue of choice.\n\nYour very kind comments are most appreciated and I do hope that this will not be your last visit to us.\n\nThank you again, \n\nYours Sincerely, \n\nGagan Sharma\nHotel Manager.
29/08/2019
Rated 5 out of 5 :
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28/08/2019
Rated 4.6 out of 5 :
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28/08/2019
Rated 3.8 out of 5 :
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28/08/2019
Rated 5 out of 5 :
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28/08/2019
Rated 3 out of 5 :
Dear Twila D, \n\nI am so very pleased that you had a lovely stay with impeccable service and that you enjoyed your bedroom and the entire hotel.\n\nThank you so much for your very kind words, which I will ensure are communicated back to the rest of the team and they will be so proud.\n\nWe very much look forward to welcoming you back again son.\n\nThank you again, \n\nYours Sincerely, \n\nGagan Sharma\nHotel Manager.
27/08/2019
Rated 3 out of 5 :
Dear Kriswwt, \n\nThank you so much for such a lovely review. Providing our guests with the perfect stay is something that we aim for, and so it gives us great pleasure to read that you had a great stay, particularly enjoying the entertainment in our courtyard and the service from our team.\n\nI am so pleased that you will choose to stay with us again and we look forward to welcoming you back.\n\nThank you again, \n\nYours Sincerely, \n\nGagan Sharma.
26/08/2019
Rated 4.8 out of 5 :
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26/08/2019
Rated 4.6 out of 5 :
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26/08/2019
Rated 3 out of 5 :
Dear Shikhagohar, \n\nWe very much enjoy welcoming guests such as yourselves to our hotel and I am so very pleased that you had a fantastic time with us, enjoying our location and our team too! \n\nThank you so much for taking your time to leave a review for the online community. We do hope to welcome you back again son.\n\nYours Sincerely, \n\nGagan Sharma\nHotel Manager.
25/08/2019
Rated 4.6 out of 5 :
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25/08/2019
Rated 5 out of 5 :
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25/08/2019
Rated 4.8 out of 5 :
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25/08/2019
Rated 3 out of 5 :
Dear Seeker1959, \n\nThank you so much for your detailed and comprehensive review of your time with us in London. I am so pleased that you had a wonderful stay, finding our team helpful and welcoming too. \n\nI am so pleased that our location enhanced your stay and that you enjoyed dining with us as well. I am also thrilled that you would choose to stay with us again and we very much look forward to welcoming you back son.\n\nThank you again, \n\nYours Sincerely, \n\nGagan Sharma\nHotel Manager.
25/08/2019
Rated 3 out of 5 :
Dear Sheala V, \n\nWe could not ask for anything more from our valued guests then for them to make us their home-from-home whilst in London; the ultimate compliment, thank you so very much! \n\nI am so delighted that you had a great stay, finding your bedroom welcoming and comfortable and the team friendly and welcoming. It would be a great pleasure to welcome you back home again son.\n\nThank you so much for your kind review.\n\nYours Sincerely, \n\nGagan Sharma\nHotel Manager\n\n.
25/08/2019
Rated 3 out of 5 :
Dear Bap70, \n\nThank you so much for choosing to stay with us and for this kind review.\n\nIt was our pleasure to welcome you and we very much enjoyed hosting you for the night.\n\nI am so pleased that you will be returning and we will look forward to welcoming you back again son.\n\nThank you again, \n\nYours Sincerely, \n\nGagan Sharma\nHotel Manager.
25/08/2019
Rated 3 out of 5 :
Dear ScottMuscat, \n\nI am so pleased to read that you thoroughly enjoyed your stay with us and will be back again to stay with us son.\n\nThank you so much for your patronage and for your kind words too. \n\nWe very much look forward to your return son.\n\nThank you again, \n\nYours Sincerely, \n\nGagan Sharma\nHotel Manager.
25/08/2019
Rated 3 out of 5 :
Dear Charnono7. \n\nThank you so much for your feedback following your stay with us, we value comments from our guests either positive or negative as we constantly strive for continuous improvements.\n\nPlease allow me to apologise for the disappointment you experienced during your stay. We will certainly will look into your comments so these inconsistencies do not repeat. I am glad that there were other areas of your stay that you very much enjoyed.\n\nWe do hope to welcome you back for a more magical stay on your return.\n\nThank you again, \n\nYours Sincerely, \n\nGagan Sharma\nHotel Manager\n\n.
24/08/2019
Rated 4.4 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
24/08/2019
Rated 3 out of 5 :
Dear Kuntie R, \n\nAs a loyal Taj Brand Ambassador, it was our pleasure to welcome you to London and to the St James Court, a Taj Hotel. I am so pleased that you found us consistent with the beautifully Taj Hotels in India.\n\nYour very kind comments are much appreciated, thank you so much for choosing to stay here, and for leaving us this feedback too.\n\nWe hope to welcome you back again.\n\nThank you again, \n\nYours Sincerely, \n\nGagan Sharma\nHotel Manager.
24/08/2019
Rated 3 out of 5 :
Dear Bollinway, \n\nIt has been our pleasure to welcome you each and every time to our hotel and I am so pleased that you feel it is the best in the areas for service, price and position too.\n\nIt is a joy to host our guests and so feedback like yours makes us very proud and honoured.\n\nYour kind words are most appreciated, thank you so much for taking the time to leave them for us and others too.\n\nWe very much look forward to your return son.\n\nThank you again, \n\nYours Sincerely, \n\nGagan Sharma\nHotel Manager\n\n.
23/08/2019
Rated 4.6 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
23/08/2019
Rated 5 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
23/08/2019
Rated 3 out of 5 :
Dear Catherinegog4\n\nFirstly, congratulations once again to you, your family and your son and his new wife on their wedding day. Myself and the rest of the team wish them all the very best of luck for starting this new innings in their lives. \n\nPlease allow me to apologise for the let-down you experienced during your stay. I can assure you that your valuable feedback is extremely important to us. As such we would like to contact you in private to be able to restore your trust in our services; with an endeavour to have the lovely couple back for their many wedding anniversaries to come.\n\nWith renewed apologies, \n\nThank you again, \n\nYours Sincerely, \n\nGagan Sharma\nHotel Manager\n\n.
22/08/2019
Rated 5 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
22/08/2019
Rated 4.2 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
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