Darlington Hyde Park Hotel
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Customer Reviews For The Darlington Hyde Park Hotel


Address: 111 - 117 Sussex Gardens, Paddington, London, W2 2RU
This hotel has averaged a score of 4.4 out of 5 by 3997 past guests
>>>Booking.com (average customer rating 4.2 out of 5 from 1553 reviews)
>>>Tripadvisor (ranked 228 of 1134 for Hotels in London and rated 4.5 out of 5 from 2437 reviews)

15/09/2019
Rated 4.4 out of 5 :
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13/09/2019
Rated 4.6 out of 5 :
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13/09/2019
Rated 4.0 out of 5 :
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09/09/2019
Rated 4.2 out of 5 :
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07/09/2019
Rated 4.2 out of 5 :
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02/09/2019
Rated 4.6 out of 5 :
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02/09/2019
Rated 4.8 out of 5 :
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01/09/2019
Rated 4.2 out of 5 :
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31/08/2019
Rated 4.6 out of 5 :
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26/08/2019
Rated 5 out of 5 :
Great Location & Friendly Helpful Staff. Room design basic but perfectly adequate with the bathroom located separately from the room (internal corridor separating the two). Breakfast tables are very cramped. With some guests insisting on taking the slightly larger tables for four people when there was only two in their party- and even refusing to move when asked.
26/08/2019
Rated 5 out of 5 :
We were looking for a reasonably priced hotel close to Paddington Station so that we had close access to the Heathrow Express From the large chouce of hotels in this area we were happy that we chose The Darlington.\nOur room was very comfortable and a reasonable size as well as was the bathroom (particularly in comparison to other London hotels we have stayed in). As the weather was very warm it would have been nice to have air conditioning in the room 'which did get very hot. The fan provided did however give some relief.\nThe location is excellent. Just a short walk to the tube and Paddington Station and also to Hyde Park and Kensington Gardens.\nThe staff were all very helpful and friendly and the breakfast was very good. (Plenty of choice with very nicely cooked eggs etc made promptly to order).\nThe option of leaving our bags in the lobby was very useful and allowed us to make the most of our short stay in London.
24/08/2019
Rated 3.8 out of 5 :
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22/08/2019
Rated 4.6 out of 5 :
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20/08/2019
Rated 4.6 out of 5 :
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19/08/2019
Rated 4.8 out of 5 :
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18/08/2019
Rated 4.0 out of 5 :
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13/08/2019
Rated 4.2 out of 5 :
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10/08/2019
Rated 4.0 out of 5 :
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07/08/2019
Rated 3.8 out of 5 :
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31/07/2019
Rated 4.8 out of 5 :
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30/07/2019
Rated 4.4 out of 5 :
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30/07/2019
Rated 4 out of 5 :
Dear sdalescott, Thank you for choosing The Darlington Hyde Park again and for sharing this wonderful review of your recent stay with us. It has been an absolute pleasure to read your review of your time here at the Darlington Hyde Park Hotel and I do hope I can personally welcome you back in the future. Please contact us directly for the best rates when travelling to London next. My kindest regards, Dominika Gozdzik, Hotel Manager.
28/07/2019
Rated 4.4 out of 5 :
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27/07/2019
Rated 4 out of 5 :
Dear Mrs_Sausage, Thank you for taking time to review The Darlington Hyde Park Hotel on Trip Advisor. I greatly appreciate the feedback from your stay. I was glad to hear that you found your room comfortable and enjoyed our convenient location not far from Hyde Park. I was also pleased to read that the staff you encountered were friendly. Your feedback is extremely important to us as it helps us to improve the services and facilities that we provide. I was glad that you could have soya milk for breakfast however I am sorry that we did not have redbush tea. We do have a variety of teas available for breakfast from green tea to chamomile, earl grey, mint and fruit teas. We hope that you will come and visit us again in the very near future. Please do not hesitate to contact us directly for the availability and best discount rates. Kind regards, Dominika Gozdzik, Hotel Manager.
22/07/2019
Rated 4 out of 5 :
Dear tahliadel, Thank you for taking the time to write this review about your recent stay at the Darlington Hyde Park Hotel. I am glad that you enjoyed all aspects of the hotel from location, breakfast and the service provided by the staff. I will be sure to share your excellent feedback with my team. We all look forward to welcoming you back to The Darlington Hyde Park Hotel in the not too distant future. Please do contact us directly for the availability and best discount rates. Warm regards, Dominika Gozdzik, Hotel Manager.
20/07/2019
Rated 4.0 out of 5 :
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20/07/2019
Rated 3.6 out of 5 :
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20/07/2019
Rated 4 out of 5 :
Dear lpw25, Thank you very much for taking the time to write such a lovely review about your recent stay at the Darlington Hyde Park Hotel. We pride ourselves on being a \u2018home away from home\u2019, so I am very proud that you have become part of our family and that my team continue to exceed your expectations. Rest assured that I will be sharing your kind words and comments with all of them and they will be just as thrilled to learn that you had such a great experience with us. Once again, thank you so much for sharing your experience on Trip Advisor. We very much look forward to welcoming you back to your \u201Clondon home\u201D. My kindest regards, Dominika Gozdzik, Hotel Manager.
19/07/2019
Rated 4.8 out of 5 :
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17/07/2019
Rated 4 out of 5 :
Dear Wayne C, Thank you very much for leaving such wonderful review about your stay at the Darlington Hyde Park Hotel. It gives me a great pleasure to know that our hotel was a perfect spot for you when attending Robbie Williams' concert in Hyde Park and that you enjoyed your stay with us Thank you very much for your kind words about friendliness of the staff and the atmosphere in the hotel as this only motivates us all to continue to perform at such a high level. It has been an absolute pleasure to read your fantastic review and I hope to have the opportunity to personally welcome you back to The Darlington Hyde Park Hotel in the not too distant future. Please contact us directly for the availability and best discount rates. best wishes, Dominika Gozdzik, Hotel Manager.
15/07/2019
Rated 4.2 out of 5 :
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15/07/2019
Rated 4.8 out of 5 :
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15/07/2019
Rated 3.8 out of 5 :
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15/07/2019
Rated 4 out of 5 :
Dear C323S, Thank you for taking the time to review your stay with us. I was pleased to read that you found the room clean, with good amenities, you liked the staff, the breakfast and the location. I appreciate your comments concerning the warm weather we have experienced recently. I was saddened that the room was too warm and the fan only helped a little and you did not have a good night sleep. We hope that at some time in the future you will give us the pleasure of returning to The Darlington Hyde Park Hotel. Please do not hesitate to contact us directly for the best discount rates when travelling to London next. My kindest regards, Dominika Gozdzik, Hotel Manager.
14/07/2019
Rated 4.0 out of 5 :
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14/07/2019
Rated 3.8 out of 5 :
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13/07/2019
Rated 4 out of 5 :
Dear palace1752, Thank you for taking the time to write this wonderful review about your recent stay at the Darlington Hyde Park Hotel. I am so glad to hear that you had such a wonderful experience, I will be sure to share your excellent feedback with my staff. Again, thank you for this brilliant review! Please do visit us again son and contact us directly for the availability and best discounted rates! My kindest regards, Dominika Gozdzik, Hotel Manager.
13/07/2019
Rated 4 out of 5 :
Dear RazzyBthefirst, I was so pleased to learn of your lovely review following your recent stay at the Darlington Hyde Park Hotel. It gives me great pleasure to know that you enjoyed our convenient location and you found all staff friendly, helpful and efficient, especially the breakfast staff. I am delighted to see that my team provided you with a great service and you rated the service 5 stars! I speak on behalf of my whole team when I say we look forward to having the pleasure of welcoming you back to The Darlington Hyde Park Hotel in the future. best wishes, Dominika Gozdzik, Hotel Manager.
13/07/2019
Rated 4 out of 5 :
Dear edwardlC, I really do appreciate you taking the time to leave your review following your stay with us. Thank you for all your comments- they help us to improve the service we provide. I was pleased to read that you liked our location, our breakfast and friendly and attentive front desk staff. I was sorry to read that you found the beds to be small. Our double beds are standard double bed sizes. I was also disappointed to read that fans provided in the room did not help much during warm weather in London. I hope we will have the pleasure to welcome you again in The Darlington Hyde Park Hotel. Kind regards, Dominika Gozdzik, Hotel Manager.
12/07/2019
Rated 4.4 out of 5 :
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12/07/2019
Rated 4.6 out of 5 :
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11/07/2019
Rated 4 out of 5 :
Dear Luau M, Thank you for your stay with us and for posting your feedback on Trip Advisor. I was pleased to read that you found our hotel clean and our team helpful. You have booked a double room with us, double rooms can accommodate 2 people only. We are sorry that you had to book an extra room for the third person, unfortunately due to Health and Safety and Fire Regulations, we were not able to keep 3 people in room for 2. Thank you again for sharing your experience with us and we very much hope to welcome you back to The Darlington Hyde Park in the not too distant future. My kindest regards, Dominika Gozdzik, Hotel Manager.
10/07/2019
Rated 4.8 out of 5 :
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10/07/2019
Rated 4.0 out of 5 :
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Milesfaster.co.uk customer reviews ↓
Rating out of 10: 8
Date stayed: June 2011
review: best part is the location, well connected and easy to get to any tourist attraction in the city. Paddington underground station is a few minutes away. Rooms are clean and comfortable and staff are very helpful I think one of the best hotels on Sussex gardens. Good to be there with my family.
Rating out of 10: 8
Date stayed: October 2008
review: our triple room was very clean with comfortable beds and the bathroom was spotless. The only negative being that the room was in the basement and one felt very closed in. Breakfast was hearty and the staff all around were very considerate and friendly. We enjoyed our stay at the Darlington and will definitely go back there again.
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