Dean Street Townhouse Hotel
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Customer Reviews For The Dean Street Townhouse Hotel


Address: 69 - 71 Dean Street, London, W1D 3SE, UK
This hotel has averaged a score of 4.5 out of 5 by 772 past guests
>>>Tripadvisor (ranked 182 of 1117 for Hotels in London and rated 4.5 out of 5 from 782 reviews)

28/04/2019
Rated 2 out of 5 :
Hi IzzyWi, \n\nso happy that you enjoyed your stay with us, hope to see you again.\n\nAll the best \n\nDarren.
13/04/2019
Rated 2 out of 5 :
Dear Angelina C, \n\nThank you for the kind comments, so happy that you enjoyed your stay with us \n\nsee you son \n\nDarren.
06/04/2019
Rated 2 out of 5 :
Hi MooshlA,\n\nThank you for the comments and feedback,\n\nso happy that you enjoyed your stay with us \n\nall the best \n\nDarren.
30/03/2019
Rated 2 out of 5 :
Hi pauline r,\n\nThank you for the lovely comments,\n\nhope to see you son \n\nDarren.
25/03/2019
Rated 2 out of 5 :
Dear AH1969,\n\nThank you for the feedback, the steak tartare is one of my favourites too \n\nall the best \n\nDaren.
14/03/2019
Rated 2 out of 5 :
Dear LeighG937, \n\nThank you for the lovely words, I will pass this on to Mary.\n\nsee you son \n\nDarren.
05/03/2019
Rated 2 out of 5 :
Hi Alanqpr,\n\nThank you for the nice comments so happy that you enjoyed your stay with us.\n\nhope to see you again son\n\nDarren.
03/03/2019
Rated 2 out of 5 :
Dear TraceyAttenborough,\n\nThank you for the kind words hope to see you son \n\nDarren.
16/02/2019
Rated 2 out of 5 :
Dear NicolaS4172,\n\nso glad you enjoyed your afternoon tea with us.\n\nwe look forward to seeing you son \n\nDarren.
14/02/2019
Rated 2 out of 5 :
Dear rebeccan175,\n\nThe rib eye is divine so happy you enjoyed it \n\nsee you son \n\nDarren.
28/01/2019
Rated 2 out of 5 :
Hi TRB1979TRB,\n\nThank you for the kind words \n\nDarren.
27/01/2019
Rated 2 out of 5 :
Dear emz505,\n\nThank you so much for the lovely feed back, Ryan is a real treasurer and I will be sure to pass the message on \n\nall the best \n\nDarren.
26/01/2019
Rated 2 out of 5 :
Dear sandj85, \n\nsorry that your tea experience was not what you where expecting. \n\nWe unfortunately do not have plain scones but can arrange to have them for you on your next visit \n\nall the best \n\nDarren.
25/01/2019
Rated 4 out of 5 :
We had a gorgeous afternoon/evening here, stunning place, amazing service, very accommodating, delicious food! It was such a lovely atmosphere, we were very welcomed and felt like we\u2019d been there before, highly recommend and ended our London weekend just perfectly, thank you!
25/01/2019
Rated 4 out of 5 :
Had dinner here to celebrate my mother's 70th birthday a couple of days ago and couldn't be happier! Great astmosphere, the staff were all extremely attentive and most importantly friendly - they even sang Happy Birthday with us when they delivered the pre-ordered birthday cake! - whilst maintaining the perfect amount of professional distance. The food was also delicious - I fully recommend the homemade bread and butter, the triple-baked smoked haddock souffle and the lamb pie. All in all a very pleasant experience that I look forward to repeating! Couldn't recommend enough. Big thanks to all the staff for making my mum very happy! Cheers!
15/01/2019
Rated 4 out of 5 :
I haven\u2019t visited the Dean Street Townhouse for a couple of years, but dining once again with a local regular to the venue, my expections were quite high. \n\nWe were met on entry (I definitely would not extend that to \u201Cgreeted\u201D) by a grumpy front-of-house who seemed less than thrilled by our arrival. We stood around waiting for him to take our coats and finally he complied. (I guess I wouldn\u2019t have been thrilled to be working on the night of January 2 either, but then again, that\u2019s his livelihood).\n\nCut to the chase on the food. We didn\u2019t order a first course and the mains came out suspiciously quickly. My serving of roasted chicken was incredibly generous. However it was very dry and the skin was soft - I had the impression that it had been sitting around all day. At least. Same could be said of the roast potatoes. \n\nOur greens were plain but freshly cooked.\nI should add that our host lapped up his serving of mince and potatoes (Yes. True. sounds to me like an English boarding school thing).\n\nMy husband didn\u2019t have a problem with his burger and also finished off the other half of my half chicken.\n\nMust have been me. I know I\u2019m fussy.\n\nMr Grumpy was still at his post when he left and reluctantly retrieved our coats! No way was he going to hold them out for us.\n\nNo returning visit from me. sorry.
12/01/2019
Rated 4 out of 5 :
Had some tasty cocktails before our delicious dinner of fish and chips, mince and potatoes. The food is simple and well cooked, fabulous atmosphere with attentive and professional service. It's not cheap but I thought it worth the money for a pleasant treat in Central London.
22/12/2018
Rated 4 out of 5 :
Dear EnglishViv\n\nThank you for the feedback and I would like to assure you that we will be looking the points raised.\n\nIf you would like to discuss this further with a manger please let me know \n\nsincerely \n\nDarren.
19/12/2018
Rated 4 out of 5 :
Hi RooActon,\n\nThe Bloody Marys are amazing be sure to pop in on the weekend brunch when we have a special selection of four to try.\n\nsee you son \n\nDarren.
28/11/2018
Rated 5 out of 5 :
I love this place. Classic style decor, good selection of dishes, good wine, good bar, table, bar or banquet seating. Positive vibe, good service. Smart or relaxed. I mean, you cant go wrong. Its a classic all time winner.
16/11/2018
Rated 1 out of 5 :
Reception staff totally unfriendly- I asked for a table to sit and have a drink with a friend and was told there were not any. Then a couple walked 5 minutes later, asked for same thing - they also had no reservation but were shown to...
10/11/2018
Rated 4 out of 5 :
We visited with family for Saturday lunch. Good welcome and excellent cocktails at the bar. This is a smart style bistro restaurant and the decor and ambiance lives up to this. The food was suitably nice without being fantastic, however this is bistro and not...
28/10/2018
Rated 3 out of 5 :
Have been frequenting the restaurant for years and its always been a great experience. This time all a bit flat. Service was lacking. The waitress called me “sir”. Im most definitely not a man. Slow. Fish and chips (£16) was nothing special. In fact it...
25/10/2018
Rated 5 out of 5 :
We visit London a good deal and have tried a number of hotels over the years (around 14-15). In our opinion the Dean Street Townhouse is indisputably the best. The location is superb and the staff is lovely. Marcin in particular was so helpful in...
23/10/2018
Rated 5 out of 5 :
I happened to be travelling alone to London and needed a place for one night. At first I considered splashing out on a deluxe suite of some kind but since I was alone I decided to stay in the least expensive room at Dean Street...
23/10/2018
Rated 5 out of 5 :
Historical location in Soho with terrific restaurant and bar scene coupled with the usual high quality standard of rooming above you've come to expect to expect from this group. Brilliant front desk team that go out of there way to ensure you have a top...
22/10/2018
Rated 5 out of 5 :
While visiting my brother in London for a few days, we decided to go to Dean Street Townhouse today as it had been highly recommended. Firstly the decor was spot on, as expected from a Soho House property. The food was very good and we...
22/10/2018
Rated 4 out of 5 :
Great quality cocktails made from scratch expertly before your eyes. Tasty bar snacks and fabulous staff. The decor and bar feels like a 20s speakeasy. Would recommend to anyone looking for an evening treat in Soho!
19/10/2018
Rated 3 out of 5 :
A meeting of three close friends and colleagues. We met for an early evening supper at a restaurant none of us had visited before. The booking was pleasantly taken and easily made. We arrived a little early, but were shown to our table, without any...
14/10/2018
Rated 4 out of 5 :
An old building that is both a hotel & a restaurant. I remember the professional waiting, starched table-cloth as much as the hake main course. Very relaxed & cool place in Soho to take lunch. I would do it again given the chance.
02/10/2018
Rated 5 out of 5 :
This boutique hotel is a hidden Gem in the heart of Soho so ideally located for restaurants/shopping and theatre land the rooms are beautifully decorated and the bathroom lives up to the expectation. the restaurant next door is one of all time favourite places in...
28/09/2018
Rated 5 out of 5 :
I stayed one night because I was running an event nearby. I had been struggling with a nasty cold, and I was really feeling a bit under par, so the warm, informal welcome was spot on. When I came back after my event, the receptionist...
22/09/2018
Rated 5 out of 5 :
Boutique hotel in the centre of Soho. Great location with superior service. We stayed in room 26 on the street level near the lobby. It is consider as small room. The only thing that was missing in the room was a closet, but since we...
17/09/2018
Rated 5 out of 5 :
Really enjoyed a Saturday afternoon lunch here with my wife. We both really enjoyed our food and will definitely be going back. Great staff and a really nice and pleasantly noisy ambience of people enjoying themselves. Thoroughly recommend a stop in.
13/09/2018
Rated 5 out of 5 :
Hello to all the staff thank you very much for being so nice,you all make a great team your service is amazing ? I really had a great time that is the reason is the third time I choose to stay at Dean Street...
12/09/2018
Rated 5 out of 5 :
The staff is so super friendly and welcoming, the rooms are comfortable and equipped with everything your heart desires: don't worry about having to bring your own beverages, robes, shampoo, lotions, hair dryer, chargers, ear plugs or even condoms. didn't wants leave at all and...
08/09/2018
Rated 5 out of 5 :
One of the best home away from home feelings you get in London. Rooms so well equipped, cosy and homie. Staff very service minded, smiley and helpful. perfect stocked mini-bar and amenities and bath room of a proper size.
05/09/2018
Rated 5 out of 5 :
I absolutely love this place, visit frequently when in London - great to sit up at the bar when dining solo and great for lunch or dinner. Called in with colleagues for a late supper following a couple of meetings yesterday, warmly greeted, sat at...
27/08/2018
Rated 4 out of 5 :
Went as guests of good friends so prices not an issue. The staff were very attentive without being overpowering. The table we sat at had very comfortable chairs but lacked a tablecloth. Could be the policy for the area we were seated in....
27/08/2018
Rated 5 out of 5 :
What a fantastic hotel located right in the centre of Soho. Met with a very warm welcome at reception. Complementary tea, coffee and fresh fruit in reception. The room was spacious with every thing you could need for a spontaneous stay. The room had phone...
27/08/2018
Rated 5 out of 5 :
I booked this for our anniversary and we both were super impressed. The service and our waiter was friendly, chatty and helpful. When the food arrived- there was plenty of it & extremely tasty when I booked I informed the restaurant it was for our anniversary...
19/08/2018
Rated 4 out of 5 :
Had brunch here on Sunday - semi busy for the time of day which was around 1 pm (so book in advance) food was okay... I had the sausage with tattie scones and it comes with an egg. The presentation was below average but it...
08/08/2018
Rated 4 out of 5 :
Good central venue for breakfast. Nice selection of classic and more interesting options. Bit too quick to clear the plates but otherwise ok service. We both had the beetroot hash with duck egg. Plus a smoothie.
01/08/2018
Rated 5 out of 5 :
I stayed for just one night and I will definitely return. The gentlemen at the front desk were amiable and helpful (they upgraded my room for no additional charge); the room service arrived super quickly and was very tasty; and the overall atmosphere was charming...
20/07/2018
Rated 4 out of 5 :
Joined some colleagues from an early breakfast meeting. I arrived a little early so enjoyed a coffee on the front patio and when my colleagues arrived we move to a table on the inside. The service was great and the food was lovely. I had...
06/07/2018
Rated 5 out of 5 :
DST was recommended to me by a friend as a great sociable place to go and enjoy cocktails and great food. And it was just that. We went on a Wednesday evening straight from work, the vibe was buzzy, the staff were friendly and welcoming...
05/07/2018
Rated 3 out of 5 :
We were here on Monday night for a catch up supper, sat in the more library/lounge esque section which has more character and is a little more calm for chatting over supper. Various cocktails and dishes were fine. Very nice rosé too. I've dined here...
23/06/2018
Rated 3 out of 5 :
Booked a Friday night dinner. Food was good - oysters followed by smoke trout salad. My friend had a mounrain of chicken salad. Ambience is lively - in fact very busy and noisy but thankfully no hyper club music. Service was professional.
19/06/2018
Rated 5 out of 5 :
This stylish Soho boutique hotel is part of the Soho House group of hotels. Small rooms that have very comfortable beds, soft towels and the Soho House brand of products. Rooms overlooking the rear can be noisy because of the close proximity to the main...
06/06/2018
Rated 5 out of 5 :
Excellent girls lunch here. Tables are spacious (which can sometimes be a challenge to find in London) with large comfortable chairs. Interesting menu which they are happy for you to mix and match. Would recommend the steak tartare - absolutely delicious. We had a great...
02/06/2018
Rated 4 out of 5 :
Dean Street Townhouse feels special right from the start as it doesn't look or feel like hotel. You really do feel like you are entering a private home at first. Rooms are very nice and the location is absolutely fantastic - great for going to...
30/04/2018
Rated 5 out of 5 :
Myself and my partner stayed in the 'cosy' room. It was lovely and extremely quite despite the hotel being in the centre of Soho. The room is small but absolutely fine for us and the bed is so comfortable and the room was spotless. The...
28/04/2018
Rated 5 out of 5 :
Warm and beautiful little hotel right in the heart of London. Rooms are comfortable and staff is very very nice. Every thing you might need is available They have created a special atmosphere which relaxes clients and make your stay Bathroom is huge and well...
14/04/2018
Rated 5 out of 5 :
The hotel is gorgeous though it looks a little like a speak-easy as there is no advertisements or signs outside the door to to the hotel. However, once you find it there is no where else in Soho you'd rather stay. It is in a...
13/04/2018
Rated 3 out of 5 :
First impressions of this place were somewhat spoilt by a very moody looking front desk lady who couldn't even raise a smile as we gave her our booking information. However the restaurant is beautiful with a good ambience and service was pleasant, if a bit...
09/04/2018
Rated 4 out of 5 :
We enjoyed afternoon tea here. The building is beautiful, and it was a great, comfortable environment. I loved that it was casual enough that even though we had been travelling all day, we felt comfortable and appropriately dressed. The tea and food were good, and...
07/04/2018
Rated 5 out of 5 :
Have been coming here for years - consistently amazing food and service! Eggs royale are to die for! I recommend booking in advance, as its very popular among locals and fills up very quickly on the weekends!
06/04/2018
Rated 4 out of 5 :
Always have a nice time here great ambience, staff always make you welcome when you go in, bar staff and waiters are always chatty and helpful, food was very nice,chicken salad was fantastic, I just feel really comfortable and could stay Longer if I...
04/04/2018
Rated 4 out of 5 :
I adore this hotel. My partner and I moved out of London two years ago so we always stay here whenever we are visiting. It is a real home away from home and you are guaranteed a comfortable stay whatever sized room you are staying...
03/04/2018
Rated 4 out of 5 :
Second time at Dean Street Townhouse and I really like the hotel, the reception staff is wonderfull thank you Mirian,Mark,Martin you were always very nice, the housekeeping is great, also thank you to the restaurant staff.
26/03/2018
Rated 4 out of 5 :
Overall my friends and I were disappointed. The starters were very good but the main course, and we all chose roast chicken, was not ideal. Firstly it was not hot enough and served on cold plates. The chicken, a breast and leg, was succulent and...
26/03/2018
Rated 4 out of 5 :
Tried my luck in getting a table on a Sunday lunchtime, without having booked in advance, and luckily I was able to get a table outside - it was perfect! From the moment me and my friend arrived, we were treated really well. The drinks...
19/03/2018
Rated 4 out of 5 :
The portions here for Sunday lunch will definitely not leave you going hungry. The food was an amazing quality. The only thing I would say is that the table we were at was quite small for all the plates of food and drinks so it...
18/03/2018
Rated 4 out of 5 :
We had a wonderful, tasty 3 course lunch in the relaxing environment of dean Street Townhouse. The beef was excellent and the vegetables were perfectly cooked. With a starter and dessert, lunch was good value.
18/03/2018
Rated 4 out of 5 :
I stayed here for three nights this past week for work. I had never been to London before. The charm and details and amenities in the room were fabulous! The staff and service were also top-notch. I was not familiar with the whole Soho House...
12/03/2018
Rated 4 out of 5 :
Our food quality, service and ambience were all good. However, the mark up on wine is disgraceful. My wife ordered a 175ml glass of Sauvignon Blanc. It was priced at £10.00 which equates to £12.50 when a 12.5% is applied. The equivalent bottle price is...
12/03/2018
Rated 4 out of 5 :
favourite place to go for brunch in London - beautiful setting, lovely service and honest, fuss-free food with real care and attention, we went here for mothers day and everything from replacing tea every time it was not piping hot to the lovely tea strainers was...
11/03/2018
Rated 4 out of 5 :
These days finding a good Sunday roast seems to be a challenge in London. so we decided to splash out a bit more money one weekend and booked a table at Dean Street Townhouse. Our table was waiting when we arrived, our drinks arrived quick...
10/03/2018
Rated 4 out of 5 :
Dean Street Townhouse is always a hit and never a miss. Impeccable service, European comfort food at its best and a wonderful selection of wines and cocktails. I will return again and again. A Soho institution.
03/03/2018
Rated 4 out of 5 :
We loved the coziness of the Dean Street townhouse on a cold night and found our waiter to be attentive and thoughtful throughout our meal. The food didn't really match up. The portion sizes were overly generous - my main course beetroot salad was heaped...
01/03/2018
Rated 4 out of 5 :
I always have the same in here - the cheese soufflé, thin fries and a green salad. Perfect. Staff are attentive and it's always busy and buzzing. The location means it's full of media types so it's also good for people watching!
26/02/2018
Rated 4 out of 5 :
It was quite full during the weekday, we were lucky to find a space. You might need a Reservation. Excellent breakfast options. We had the granola and eggs, very good. Expensive but worth it. Highly recommended.
25/02/2018
Rated 4 out of 5 :
The Townhouse is one of the best hotels weve ever visited. Wonderfully decorated and excellent atmosphere. The rooms are luxurious, it really makes a weekend theatre trip into something truly memorable. Thank you so much and look forward to our next stay.
18/02/2018
Rated 4 out of 5 :
Once again prior to a trip to the theatre my friend and I found a suitable venue for dinner; this evening choosing the Dean Street townhouse. We had a 6pm reservation so the restaurant was quite but slowly tables filled up and people enjoying sitting...
13/02/2018
Rated 4 out of 5 :
One of my homes away from home in London Soho. Love everything about this boutique hotel. The omnipresent friendly staff, perfectly designed rooms with all the modern comforts, spacious bathrooms with incredible power showers and of course, the plentiful Cowshed bath products. The tins filled...
12/02/2018
Rated 4 out of 5 :
If your looking for a beautiful restaurant with a fantastic service then look no further! The Sunday roast are lovely - although agreed they are a little pricey but I think you get what you pay for. The service is always great and the way...
12/02/2018
Rated 4 out of 5 :
Bustling venue in Soho. Wonderful staff, very attentive. Great menu and wine list. I had amazing, peppery Devon Potted Shrimps as a starter, with a delicious glass of Picpoul from the Languedoc, followed by a glorious pork loin chop on a bed of black-pudding, washed...
12/02/2018
Rated 4 out of 5 :
Dined here on a busy Saturday evening. Great location and equally great ¹œbuzzy atmosphere. Staff very friendly and attentive. Food was expensive and average at best - fish and chips was soggy batter and bland fish but with very salty chips (to be fair they...
05/02/2018
Rated 3 out of 5 :
We went yesterday for a late Sunday lunch. We had been told that the Sunday Roast was amazing!! On arrival we were impressed with the venue, the ambience was cosy and elegant. We all ordered the roast beef and were excited to see how good...
30/01/2018
Rated 5 out of 5 :
The food, as always, was great but the standout moment had to be the Coffee and Banana smoothie ! Stunning ! Service was friendly and attentive amidst a relaxed Sunday morning ambience. We'll be back, and will be demanding the smoothie recipe !
19/01/2018
Rated 5 out of 5 :
Thank you so much to the ladies on the Front of House. Your service was outstanding! I had booked a table 2 weeks earlier and mentioned that we were old school friends, reuniting after more than 20 years. As son as I arrived you were...
19/01/2018
Rated 5 out of 5 :
so, Im a picky eater and eating out can sometimes be problematic! Not at the Dean Street Townhouse. The food was absolutely amazing. A simple menu to suit all tastes and just fabulous quality. I was intrigued by the Mince and Potatoes option and it...
16/01/2018
Rated 4 out of 5 :
Third visit to Dean Street Townhouse, the decor and ambience of the restaurant is always very good. The quality of the food is superb with an extensive wine list to accompany it. Service was good and price was reasonable for central London.
04/01/2018
Rated 5 out of 5 :
Deans British fare at the Hotel Dean, soHO Trusting Alex, our concierge, and having tickets to see Gershwin “American in Paris” (side note: if by some chance the reader has not ever heard this fantastic piece of music, do it NOW and come back later...one...
02/01/2018
Rated 4 out of 5 :
Following a recommendation, we decided to try The Townhouse for a celebratory post Christmas brunch. The initial impression was of slick, professional service. The concierge took and stored our coats efficiently. Unfortunately,at the time of our booking, only the breakfast menu was offered....
01/01/2018
Rated 5 out of 5 :
From our welcome at the door until it was time to leave, the service was excellent. There is a definite buzz in the restaurant that creates a great atmosphere. Although, the table was time limited, we were not rushed in any way and were offered...
28/12/2017
Rated 5 out of 5 :
I have stayed here many time and always leave feeling I stayed somewhere special. The staff in the hotel are exceptional. Front office staff are always friendly and professional they are a real asset to the hotel. The bar and restaurant are excellent, always busy...
24/12/2017
Rated 5 out of 5 :
This has to be one of my favourite restaurants in London. Food is incredible and the atmosphere is great. The steak I had was cooked to perfection! The bar can get a little busy especially on Friday and Saturdays recommend booking early to get a...
22/12/2017
Rated 5 out of 5 :
Dean Street Townhouse, although perpetually crowded is consistently excellent. I have come for dinner, just for drinks and had afternoon tea. I have been coming here since it opened and if ever one needs a recommendation for fashionable friends or visitors to London, and (if...
21/12/2017
Rated 4 out of 5 :
My friends and I went here last night for cocktails at the bar. It was lovely inside and really classy. The staff were super hardworking and friendly and the drinks were amazing. My only quibble was that they put little snacks out which I thought...
18/12/2017
Rated 1 out of 5 :
We've been at Townhouse on a Sunday for an afternoon tea. The place is nice, especially in the second, quieter room with a fireplace. The afternoon tea is fine (nothing special, but still fine). However service has ruined our experience. the two persons at the...
17/12/2017
Rated 5 out of 5 :
I was invited here for a business meeting and had never heard o it before. Shame on me, its fabulous! Real leaf tea is always a good sign. The setting is comfortable sofa style chairs and low tables, the staff are elegant and experienced and...
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