Holiday Inn Express Croydon
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Customer Reviews For The Holiday Inn Express Croydon


Address: 1 Priddys Yard, Off Firth Road, Croydon, England, UK, CR0 1TS
This hotel has averaged a score of 3.6 out of 5 by 2328 past guests
>>>Booking.com (average customer rating 3.8 out of 5 from 1333 reviews)
>>>Tripadvisor (ranked 10 of 23 for Hotels in Croydon and rated 3.5 out of 5 from 994 reviews)

30/09/2019
Rated 4.5 out of 5 :
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28/09/2019
Rated 3.8 out of 5 :
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23/09/2019
Rated 4.4 out of 5 :
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22/09/2019
Rated 4.2 out of 5 :
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21/09/2019
Rated 3.4 out of 5 :
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17/09/2019
Rated 3.2 out of 5 :
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16/09/2019
Rated 3.8 out of 5 :
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16/09/2019
Rated 4.6 out of 5 :
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15/09/2019
Rated 3.2 out of 5 :
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15/09/2019
Rated 3.4 out of 5 :
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15/09/2019
Rated 3.1 out of 5 :
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13/09/2019
Rated 4.0 out of 5 :
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12/09/2019
Rated 3.6 out of 5 :
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11/09/2019
Rated 4.6 out of 5 :
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10/09/2019
Rated 4.2 out of 5 :
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09/09/2019
Rated 4.2 out of 5 :
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09/09/2019
Rated 3.6 out of 5 :
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08/09/2019
Rated 4.2 out of 5 :
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08/09/2019
Rated 3.8 out of 5 :
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07/09/2019
Rated 4.4 out of 5 :
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07/09/2019
Rated 3.8 out of 5 :
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03/09/2019
Rated 3.6 out of 5 :
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02/09/2019
Rated 3.8 out of 5 :
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01/09/2019
Rated 3.6 out of 5 :
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31/08/2019
Rated 4.2 out of 5 :
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29/08/2019
Rated 4.4 out of 5 :
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27/08/2019
Rated 4.0 out of 5 :
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26/08/2019
Rated 4.6 out of 5 :
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23/08/2019
Rated 3.1 out of 5 :
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17/08/2019
Rated 4.0 out of 5 :
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13/08/2019
Rated 4.6 out of 5 :
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12/08/2019
Rated 3.8 out of 5 :
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11/08/2019
Rated 3.8 out of 5 :
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10/08/2019
Rated 4.2 out of 5 :
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07/08/2019
Rated 4.2 out of 5 :
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06/08/2019
Rated 3.8 out of 5 :
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05/08/2019
Rated 3.8 out of 5 :
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03/08/2019
Rated 4.2 out of 5 :
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31/07/2019
Rated 4.2 out of 5 :
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30/07/2019
Rated 4.0 out of 5 :
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28/07/2019
Rated 4.2 out of 5 :
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27/07/2019
Rated 3.4 out of 5 :
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27/07/2019
Rated 3.8 out of 5 :
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23/07/2019
Rated 4.6 out of 5 :
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23/07/2019
Rated 4.4 out of 5 :
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22/07/2019
Rated 5 out of 5 :
We stayed 2 uncomfortable nights on lumpy beds. Noise from nearby rooms was loud, we wore earplugs to sleep. The soap dispenser was broken, the refreshments were not replenished for our 2nd day. The hotel was full of students so the noise in the public areas was awful. \nThe hotel location is handy being in the town centre but scary to get to down a dirty alleyway and was hard to find.\nOn the plus side the room was clean, the breakfast acceptable, the staff were great and as helpful as they could be, although we didn't see any of the management even once. \nI would not stay here again, too much like a hostel.
17/07/2019
Rated 4.2 out of 5 :
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16/07/2019
Rated 4.4 out of 5 :
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16/07/2019
Rated 4.0 out of 5 :
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13/07/2019
Rated 5 out of 5 :
We stayed here for 4 nights and chose the place based on location to the train station both for access to London and Gatwick airport. We arrived shortly before check in time of 2, were offered drinks - beer and soda while we waited. The manager was very friendly. The first room we were assigned was already occupied as evidenced by the suitcases and unmade beds. A little more of a wait and we had our room. Small, clean and functional. The Wi-Fi was spotty over the course of the time there - usually poor in the evenings and likely a direct result of the teen tour groups that were staying here. We altered our breakfast time to be sure it was after the teen groups left. \nThe best staff person there was Nicky - the head kitchen person for breakfast. She was stellar, nothing but praise for Nicky! She had gluten free bread and a cereal bar every day for us. Sadly she was off on Friday and the head person for the day was unable to find the cereal bars and we had to ask several times for the gluten free bread.\n\ntips - bring wax ear plugs. The teens are loud at times, particularly in the morning, or when outside. The windows are thin and block no noise.\n The area is not that comfortable after dark - likely why it is a good place for students - they would not want to leave the hotel to wander too far - a bit unsavory after dark.\n\nThe rats mentioned in other posts are very prevalent - can see them during the day too.
11/07/2019
Rated 3.1 out of 5 :
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10/07/2019
Rated 5 out of 5 :
Just spent three days at the Holiday Inn at Croydon.\nCheck in was straight forward, staff very friendly, room a good size, breakfast included with the room price which was a good standard.\nlocation of the hotel is in the centre of Croydon so close to trams and trains.\nNo Parking at the Hotel.\nWould recommend.
09/07/2019
Rated 4.4 out of 5 :
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09/07/2019
Rated 5 out of 5 :
we stayed for 5 nights as a holiday to London, croydon was the perfect distance outside London as we didn\u2019t want to pay high hotel costs and this hotel was affordable but on our first night we noticed in the bushes within 100 metres of the front door there was a number of rats roaming around the bins and in the bushes. As the nights went by nearly every resident in the hotel had found out about the rats, we notified staff and they said they already knew but they didn\u2019t do anything.
06/07/2019
Rated 5 out of 5 :
The area in which the hotel is located is a bit uneasy given some bars around the neighbourhood and many of the shops closing early but people roaming the streets through the night. The rooms are okay, however, the WiFi would really work other than the lobby. While Google Maps makes it look as a business area, its partially a neighbourhood and a day business area, with not much available in the evening in comfortable walking distance.
20/06/2019
Rated 5 out of 5 :
Very basic Holiday Inn Express located down a dark alley (not a place to go in Croydon)\nThis is really not a business hotel, we were the only suits there I think. Clientele is basically tourists for London who don't want to pay London prices\nRoom rather basic, \nBreakfast disappointing (not much selection, very dried up bacon).
19/06/2019
Rated 5 out of 5 :
Dear catherine, \nThank you for staying with us at Holiday Inn Express Croydon.\nWe are very sorry for the inconvenience you have experienced with us.\nI have tried to call you but couldn't reach you on the phone.\nCould you please drop me an email on sgsm@exhicroydon.com as we would like to offer compensation for the inconvenience.\n\nKind regards, \nludmila Chihai\nSenior guest Service Manager.
10/06/2019
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07/06/2019
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04/06/2019
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03/06/2019
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30/05/2019
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24/05/2019
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19/05/2019
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17/05/2019
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15/05/2019
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12/05/2019
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10/05/2019
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06/05/2019
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02/05/2019
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01/05/2019
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30/04/2019
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29/04/2019
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26/04/2019
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24/04/2019
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22/04/2019
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15/04/2019
Rated 5 out of 5 :
Dear Karen, \n\nWe are delighted to know that you enjoyed our stay with us. We are glad that the location of our hotel suited your needs and we can assure you that the state of the courtyard of our hotel is an ongoing issue that is being dealt with.\n\nWe hope to see you again in the future! \nKind regards, \ngsa - Leah Clifton-Dey.
11/04/2019
Rated 5 out of 5 :
Dear Raul, \nThank you for staying at Holiday Inn Express Croydon.\nWe are pleased to know that you enjoyed to stay with us and we hope you will give us the chance to serve you again in the future.\nKind regards, \nludmila Chihai\nSenior guest Service Manager.
08/04/2019
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07/04/2019
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05/04/2019
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04/04/2019
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03/04/2019
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31/03/2019
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30/03/2019
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29/03/2019
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24/03/2019
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23/03/2019
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21/03/2019
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20/03/2019
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19/03/2019
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18/03/2019
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03/03/2019
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02/03/2019
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28/02/2019
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27/02/2019
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24/02/2019
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17/02/2019
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14/02/2019
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12/02/2019
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11/02/2019
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10/02/2019
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09/02/2019
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04/02/2019
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31/01/2019
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29/01/2019
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28/01/2019
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22/01/2019
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19/01/2019
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18/01/2019
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16/01/2019
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14/01/2019
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09/01/2019
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06/01/2019
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05/01/2019
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