Holiday Inn Express Wandsworth
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Customer Reviews For The Holiday Inn Express Wandsworth Hotel


Address: Smugglers Way, London, England, UK, SW18 1EG
This hotel has averaged a score of 4.1 out of 5 by 3124 past guests
>>>Booking.com (average customer rating 4.2 out of 5 from 2563 reviews)
>>>Tripadvisor (ranked 349 of 1117 for Hotels in London and rated 4 out of 5 from 628 reviews)

11/06/2019
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11/05/2019
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10/05/2019
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08/05/2019
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07/05/2019
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21/04/2019
Rated 4 out of 5 :
Good afternoon, dear falc0n01.\n\nWe would like to thank you for the time you took to write us a review about your stay in our hotel. We deeply appreciate the feedback. \n\nWe are delighted to know that no major issues during your say were able to leave a negative stain on the experience itself.\nIt makes us happy to read that our staff was able to leave such a lasting impression on you. We are also really glad to find out that our location and our cleanliness levels were able to meet your expectations.\nWe are also happy that you enjoyed breakfast, but we would like to apologize about the lack of fresh vegetables. We are always trying to better our breakfast services, and we can assure you that, thanks to your feedback, we will do our best to better that side of our service as much as we can, where there is possibility.\n\nWe hope that, despite the slight inconvenience, you have not been discouraged from visiting us again. We hope we'll get the pleasure of welcoming you once more in the near future, and we wish you a delightful day for the time being.\n\nKind regards, \nAlex C.- guest Service Assistant.
16/04/2019
Rated 4 out of 5 :
Good afternoon, dear colaradopam.\n\nWe would like to thank you for the time you took to write us a review. We deeply appreciate the feedback.\n\nWe are delighted to know you enjoyed your stay with us the way you did. It makes us happy reading that our rooms were able to meet your expectations. It is also great to know that our pricing was able to reflect the quality of the services we offered, \n\nWe hope we'll get the pleasure of welcoming you once more in the future, if the occasion were to arise, and we can assure you we'll try our best to deliver the same level of service you have just experienced during your most recent stay.\n\nWe thank you once more for the feedback, and we wish you a delightful day.\nKind regards, \nAlex C.- guest Service Assistant.
12/04/2019
Rated 4 out of 5 :
Good morning, dear Brian T.\n\nWe would like to thank you for the time you took to let us know your thoughts about the most recent stay in our hotel. We deeply appreciate the feedback.\n\nWe are delighted to know you enjoyed your stay with us the way you did. It makes us happy to read that our staff was able to leave such a lasting impression on your permanence. It also makes us glad knowing that the cleanliness and comfortableness levels of our rooms were able to meet your expectations.\nWe, however, would like to apologize for the issues you might have experienced during your permanence. It is awful to read that your food experience was not as good as it could've been. Knowing that the noise has also kept you up makes us sad. We can assure you that, thanks to your feedback, we will do our best to better ourselves and our services as much as we can, there where there is possibility.\n\nWe hope that, regardless of the issues experienced, you have not been discouraged from visiting us again. We hope we'll get the pleasure of welcoming you once more in the future, if the occasion were to arise, and we wish you a delightful day for the time being.\n\nKind regards, \nAlex C.- guest Service Assistant.
01/04/2019
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31/03/2019
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25/03/2019
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21/03/2019
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18/03/2019
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17/03/2019
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16/03/2019
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15/03/2019
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14/03/2019
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12/03/2019
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11/03/2019
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06/03/2019
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03/03/2019
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22/02/2019
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06/02/2019
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04/02/2019
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29/01/2019
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28/01/2019
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23/01/2019
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21/01/2019
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13/01/2019
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08/01/2019
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05/01/2019
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02/01/2019
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12/12/2018
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11/12/2018
Rated 3 out of 5 :
The hotel is set in a great location for a bit of sight seeing around London. It is very close to Wandsworth Town railway station which has very good links into London. The service from this hotel was good. The breakfast was ok but the.
09/12/2018
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08/12/2018
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06/12/2018
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05/12/2018
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05/12/2018
Rated 5 out of 5 :
Stayed here for 1 night as needed to be close to nine elms for the us embassy. Fabulous hotel. Super friendly staff. Rooms clean and comfortable. Bed was a tad soft. But choose your own pillows great idea. Breakfast great choice of hot n cold.
04/12/2018
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03/12/2018
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29/11/2018
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28/11/2018
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27/11/2018
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25/11/2018
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21/11/2018
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19/11/2018
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15/11/2018
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13/11/2018
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12/11/2018
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10/11/2018
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02/11/2018
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31/10/2018
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30/10/2018
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28/10/2018
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26/10/2018
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25/10/2018
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24/10/2018
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22/10/2018
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18/11/2018
Rated 4 out of 5 :
Room: Remember that this is a European hotel room. In order to turn on the power you have to insert your room key card in the slot beside the hotel room. For this particular system you need to push in and get a positive click.
17/11/2018
Rated 5 out of 5 :
We stayed for a Long weekend in November. I had been here a few years ago, so knew the location was pleasant, just a couple of minutes walk from the Thames. Our stay was as good as a Holiday Inn Express could be expected to.
11/11/2018
Rated 5 out of 5 :
Fantastic location for the area we wanted. Very helpful and accommodating staff. Our room was very clean and comfortable. Due to being a tad fussy with my food I found the breakfast very good. Well done to the catering staff also.
08/11/2018
Rated 5 out of 5 :
our original hotel was a filthy disappointment. We call this holiday inn from that hotel and they were so helpful and held a room for us. We had excellent service all week Long and will most definitely use them again if we get back to.
04/11/2018
Rated 4 out of 5 :
This isn't high end London but for a travel hotel it is very clean, comfortable and run by a very pleasant and friendly team. Generally a very good experience. The only negative comment was no evidence of real eggs for breakfast, just what appeared to.
17/10/2018
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15/10/2018
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14/10/2018
Rated 3.8 out of 5 :
Liked: Overall the hotel is ok. Staff is friendly and helpful, clean and bed very comfortable
Disliked: A better variety for the breakfast. Stayed there for 4 days and the breakfast was the same everyday
11/10/2018
Rated 4.8 out of 5 :
Liked: Good quality accommodation, clean, good staff and well laid out breakfast.
Disliked: £16 parking
10/10/2018
Rated 4.6 out of 5 :
Liked: Good place. Nice people!
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09/10/2018
Rated 4.6 out of 5 :
Liked: Room was clean, bed was comfortable and breakfast was delicious.
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02/10/2018
Rated 4.2 out of 5 :
Liked: Good clean room, nice and friendly staff. Good breakfast to kickstart our day.
Disliked: Would have been nicer if was closer to tube line, but train and bus links are good and on time and regular.
02/10/2018
Rated 3.8 out of 5 :
Liked: Great location and friendly staff. My kids loved the buffet breakfast. Good value overall
Disliked: Beds a bit hard, coffee not good, weak shower.
02/10/2018
Rated 5 out of 5 :
We stayed for a couple of nights, couldn't ask for more, room very well appointed, convenient area, very helpful staff, breakfast fine, will stay again. Missing hairdryer was brought up immediately and we aprecheated the newspaper every morning.
Milesfaster.co.uk customer reviews ↓
Rating out of 10: 9
Date stayed: July 2005
review: Bottled water is available from the bar,but is quite expensive I think. Staff seemed friendly and helpful. Rooms were lovely and clean,it was an ideal location for our plans, but a bit of a walk from the nearest tube station at East Putney. Would definitely stay there again. Probably will do very son. Wouldn't drink the tap water but that goes for most hotels.
Rating out of 10: 2
Date stayed: November 2004
review: Location is okay but it's a nuisance not having any snack bar or other in-house facilities, you have to go round to the garage if you want some bottled water or a sandwich etc. Staff inexperienced and poorly trained. Had a nosebleed in the night, our luggage was seized and not returned to me until I paid ?100 for a new mattress! Beware...
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