Flemings Hotel Mayfair And Apartments
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Customer Reviews For The Flemings Hotel Mayfair


Address: Half Moon Street, Mayfair, London, W1J 7BH
This hotel has averaged a score of 4.4 out of 5 by 3222 past guests
>>>Booking.com (average customer rating 4.4 out of 5 from 741 reviews)
>>>Tripadvisor (ranked 151 of 1117 for Hotels in London and rated 4.5 out of 5 from 2436 reviews)

06/06/2019
Rated 3 out of 5 :
Another outstanding stay at Flemings. Fantastic location. Very friendly and competent staff and comfortable rooms. This continues to be a fantastic location when visiting London both for work or pleasure.
05/06/2019
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05/06/2019
Rated 3 out of 5 :
Staff was friendly and helpful. Concierge booked a tour for us to Windsor Castle with a charming guide. Hotel is well located. Bed was comfortable. One of our adult children was travelling with us. Our room was spacious and has adequate room for three of us. The full English breakfast included in our room rate was delicious. The bar is nice.
04/06/2019
Rated 3 out of 5 :
The bedroom was very dark and small and looked out onto a brick wall! The bathroom was fairly small and the side of the bath was relatively high for climbing into when taking a shower. However, the room, like the rest of the hotel was so beautifully decorated that I managed to overlook the negatives and did remind myself that we were staying in the cheapest room available!\n\nThe bar area is lovely - very nice nibbles served with our drinks, and definitely worth a visit. We have eaten in the restaurant on a previous occasion and the food is amazing, but unfortunately we had to eat elsewhere as it is closed on a Sunday evening.\n\nThe hotel is in an excellent location and we had a very friendly girl on reception who checked us in. When we told her why we were staying for the night (my son was receiving an award at Buckingham Palace the following day) she made a point of coming over to see us the next day as we walked through reception, with a genuine interest in how our morning had been and made us feel very special.\n\nI regularly stay in London hotels and would be very happy to return here.
04/06/2019
Rated 3 out of 5 :
Our time at Flemings was all too short. It has a fabulous location, but is tucked away, so quiet. It is like a tardis and we kept discovering new and unexpected wonderful surprises.\n\nIt is the attention to detail that makes it stand apart. This included gorgeous floral arrangements, clever use of space and amenities in the bathrooms and excellent lighting in the rooms. Most hotel rooms have an absence of suitable lighting, but this had an array of choice- reading lights, mood lighting, ceiling light. Whilst it sounds unimportant, it makes a huge difference.\n\nThe decor is chic but inviting. Staff friendly and willing to help.\n\nThe gym is small but well equipped, and you have Hyde Park on your doorstep if you fancy taking a run.\n\nThe food at breakfast was excellent.
03/06/2019
Rated 3 out of 5 :
Stayed for a couple of nights. The staff were excellent and generally the hotel is very good. A quality breakfast.\n\nBut don't believe the website picture of a Studio Suite if you are allocated Suite 75. It's nothing like the picture shown as it's very enclosed an dark. Not a place you would consider sitting. The room is OK with the lighting but it was a big disappointment as you pay a premium price.
02/06/2019
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02/06/2019
Rated 3 out of 5 :
Very well located, service impeccable and good valeu for money. Staff are very friendly and the restaurants are good too. They have an international team which gives you a global flavor in the service catered.
01/06/2019
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31/05/2019
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31/05/2019
Rated 3 out of 5 :
To much noisy from the underground/tube and a lot of noisy from the rooms/restaurant next to the room. Reception was not that helpful, but would only offer another room if I paid for an upgrade £... 80gbp.
31/05/2019
Rated 3 out of 5 :
The Flemings hotel is a charming, classically styled hotel, nicely done after their renovation. Given our surname is Fleming, we of course wanted to try this London option, amidst a city with so many great hotels. The staff are helpful, and the location is very good (close to Green Park tube station, Piccadilly St, Shepherds Market, not too far from Oxford and Regent Streets also). Wi-Fi, good in-room tea/coffee (herbal teas), and water all lovely touches.\n\nThere were three of us in a suite, and we coped fine; complaints about small room sizes are perhaps a little exagerated, at least in our experience where the suite had ample room for our needs and my daughter and wife loved the luxurious bathroom.
30/05/2019
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30/05/2019
Rated 3 out of 5 :
Flemings is a wonderful boutique with a high standard, nice interior design and pleasant staff. Great rooms and nice amenities (both for the rooms and hotel in general). A good choice for those who want to stay at a smaller place with an exclusive feel.
29/05/2019
Rated 3 out of 5 :
We started speaking with the concierge months before our arrival to arrange certain trips. Andrew and Ryan were fantastic. We were a group of 8 and it was no small task to take care of us. Once we arrived, we met with Andrew as son as we walked in and he could not have been more helpful and friendly. We kept kidding him that Ryan knew when to take a week off to coincide with our arrival sticking Andrew with us. What a pleasant person he is. The rest of the front staff were equally exceptional and so very accommodating. The hotel is in Mayfair just an 8 minute walk to Buckingham Palace and a few minutes more in the other direction to Piccadilly Circus. The hotel is in the middle of just about everything. The rooms are a bit small but so are all of the hotel rooms in Europe. This is easily overcome by the pleasant and very friendly staff. Just a really great place to spend some time while in London. I will be going back again.
27/05/2019
Rated 3 out of 5 :
The staff & concierge were top notch. Our room, not so much. Our air conditioner was an individual unit and not working properly. Our beds were lumpy with a five pound duvet, which was very hot when the A/C isn't working properly. Tried opening the windows, but construction across the street was noisy. Complained about the A/C, they offered to move us the last night, no thanks. Continental breakfast...ehh. The bar does not have chardonnay, so tried ordering a White Russian, I think it was made with skim milk, not good. When checking out, they compensated us for the inconvenience, which I appreciated. I think the hotel rooms with central a/c would be a better choice, just not room 425! I don't want to take anything away from the staff...they were on top of their game. I just had a bad room. Hotel is a good location too.
24/05/2019
Rated 3 out of 5 :
My Mum and I had the pleasure to stay here for two days and only wish it could have been Longer. From the doorman, check in desk, concierge, restaurant manager and waiters the service was first class. I cannot recommend this hotel highly enough and you are so close to everything London has to offer. Will definitely stay here again.
22/05/2019
Rated 3 out of 5 :
I do not normally respond to reviews as I believe it is best to speak to our guests directly, however I feel compelled to comment when unfortunately, reviews do not accurately reflect our true standards of service. Flemings Mayfair is not a Hyatt property. As a family and independently-owned hotel, we are partners with Hyatt but not a hotel member. As such, our staff members always offer a set of benefits to Hyatt guests but are unable to see any further membership details that are exclusively related to Hyatt.
22/05/2019
Rated 3 out of 5 :
Loved this hotel. The lowest level rooms are very very small so be aware however next level up is fine. Staff are great and position amazing. I booked through Luxury Escapes so received a better than normal deal but would definitely recommend this hotel nonetheless.
21/05/2019
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21/05/2019
Rated 3 out of 5 :
I booked this hotel for my recent trip to London - and I was not disappointed. The hotel was excellently located - less than a 5 minute walk from Green Park station. Staff members I was in contact with were excellent - very friendly and very helpful. Patrick from concierge in particular was excellent - smiling and helpful all the time. Would make another trip here for his service alone. Interior of the hotel lobby was well presented. The room was clean tidy and the bed comfortable. \nBreakfast - continental buffet - was good. Although I was not aware of the added cost for the option of ala carte cooked breakfast before. Would have been beneficial to be informed of this beforehand - rather than when already at the dining room. \nSeveral other minor issues did prevent this from being the perfect experience. Firstly I booked a double classic room - which was more affordable. And I have to say this is probably the smallest room I have stayed in through all my trips to London. There was barely any walking space between the closet and bed. I should have known better when I picked the cheapest option. Even the kettle was tucked inside the closet making the use of this difficult. The bathroom space was not any better. Furniture in the room was slightly dated though still in good condition. And on my arrival - unfortunately there was a cleaning cloth left on the toilet sink. \nAll in all - still a very good hotel to choose. Just bear in mind room sizes when going for the classic double.
21/05/2019
Rated 3 out of 5 :
Wonderfull time at the Flemings.\n Romantic dinner at the Tyburn Room\nVisit London with a great weather\nI have travelled many times and I have visited many places and I \u00B4m sure this hotel have one of the most excellent staff I have ever seen.\n.
21/05/2019
Rated 3 out of 5 :
Fabulous, luxurious Hotel in a Great location close to Green Park Tube & all the tourist sights.\nBut not if you are on a budget Staff are very efficient,courteous, professional & obliging & the buffet breakfast extremely good.
20/05/2019
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18/05/2019
Rated 3 out of 5 :
The hotel is conveniently located in Mayfair with bars and restaurants nearby. The staff were welcoming upon our arrival and for the duration of our stay. The rooms are small and somewhat dated; the bed was very comfortable but the bathroom was tiny, the bath was mini and my husband was too tall to stand in the shower (over the bath). There is also construction work at the moment directly opposite the hotel which is incredibly noisy so we were woken at 8am on a Saturday. Breakfast was good. For the price of the room there are better alternatives.
17/05/2019
Rated 3 out of 5 :
Although stay for 1 night for transit, my stay was much better than expected. I could walk leisurely in nearby Green Park and shopping places. Hotel room was very comfortable and clean. Would recommend to stay.
16/05/2019
Rated 3 out of 5 :
This was my second stay at Flemings and this time was another wonderful experience. The room was extremely comfortable and the staff very accommodating. guest Services Manager Daniela could not do enough to make my stay pleasurable and Gregory in the restaurant was a real stand-out for his friendly and most professional help with breakfast each morning. I am definitely coming back in the next few months!
14/05/2019
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13/05/2019
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30/04/2019
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25/04/2019
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15/04/2019
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31/03/2019
Rated 5 out of 5 :
Visited with 5 friends, and our whole experience was absolute perfection. \n\nTaking responsibility for the group booking I was nervous about the party being happy with the stay. \n\nFrom the incredible afternoon tea, and wonderful breakfast.\n\nRooms immaculate, beds so comfortable.\n\nThe staff were friendly and professional and couldn\u2019t do enough to ensure we had great stay.\n\nGreat location, will definitely return.
31/03/2019
Rated 5 out of 5 :
Very nice hotel, Great location and staff extremely attentive. Issue was noise levels in room. Only advice avoid Ground floor at front of building. I could hear rumble from what I assume was the underground. Noise from the road - could pick up people talking into the early hours.
28/03/2019
Rated 5 out of 5 :
Spent one night in this lovely hotel. Staff were great from the moment I arrived. Great room and quirky decor throughout. The restaurant breakfast was stunning and the bar was a perfect end to the night. Special thanks to Ryan who made me so welcome and helped with activities to do in the surrounding area which was perfect location-wise. Pure luxury in Mayfair and felt thoroughly spoilt! Hope to be back again one day x.
28/03/2019
Rated 5 out of 5 :
Visited this hotel and was amazed at the quality of service and room amenities. \nAlthough this was a short stay the concierge Ryan was incredibly helpful and knowledgeable about places to visit and easy ways to get around. He could not do enough to make our stay a pleasant one. \nI will definitely return to this hotel again very son. Thank you to Ryan and Flemings for a wonderful stay.
26/03/2019
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26/03/2019
Rated 5 out of 5 :
A charming hotel in an excellent location opposite Green Park and just round the corner from Piccadilly. My husband and I stayed there three nights and dined at its Ormer Restaurant on one of them. We found all the staff exceptionally friendly and helpful. Our cosy room was to a high standard and well-equipped. Our package included continental breakfast which was very good indeed.
26/03/2019
Rated 5 out of 5 :
the location is perfect, just a short walk to green park (and the subway station). Our room ( a one bedroom apartment) was spacious and lovely. But what impressed us most was the friendliness of the staff. Also: the restaurant can be highly recommended.
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