Holiday Inn Gatwick Worth
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Customer Reviews For The Holiday Inn Gatwick Worth Hotel


Address: Crabbet Park, Turners Hill Road, Crawley, England, UK, RH10 4ST
This hotel has averaged a score of 4 out of 5 by 3462 past guests
>>>Booking.com (average customer rating 4.1 out of 5 from 1964 reviews)
>>>Tripadvisor (ranked 11 of 29 for Hotels in Crawley and rated 4 out of 5 from 1489 reviews)

10/09/2019
Rated 4.4 out of 5 :
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02/09/2019
Rated 4.8 out of 5 :
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01/09/2019
Rated 4.6 out of 5 :
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31/08/2019
Rated 4.4 out of 5 :
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31/08/2019
Rated 3.6 out of 5 :
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30/08/2019
Rated 4.6 out of 5 :
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29/08/2019
Rated 4.6 out of 5 :
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28/08/2019
Rated 3.8 out of 5 :
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27/08/2019
Rated 4.6 out of 5 :
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27/08/2019
Rated 3.8 out of 5 :
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27/08/2019
Rated 4.2 out of 5 :
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24/08/2019
Rated 4.4 out of 5 :
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24/08/2019
Rated 4.0 out of 5 :
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21/08/2019
Rated 3.8 out of 5 :
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19/08/2019
Rated 3.8 out of 5 :
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18/08/2019
Rated 3.6 out of 5 :
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16/08/2019
Rated 4.2 out of 5 :
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15/08/2019
Rated 3.6 out of 5 :
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15/08/2019
Rated 4.0 out of 5 :
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12/08/2019
Rated 4.2 out of 5 :
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11/08/2019
Rated 4.2 out of 5 :
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11/08/2019
Rated 2 out of 5 :
Thank you so much for leaving us your feedback after holding your wedding reception with us recently.\nFirstly I would like to pass on a huge congratulations to you and your husband from everyone here at the Holiday Inn Gatwick Worth.\nWe are all so pleased that the day went well for you and that everyone enjoyed the afternoon tea. \nIt is nice to read that you were pleased with the bedrooms and you were able to enjoy a lovely breakfast with everyone the next day.\nThank you for mentioning that you will recommend us to others and we hope to see you back at the hotel in the future for another event or celebration.
11/08/2019
Rated 2 out of 5 :
Thank you for leaving us your feedback after staying with us recently. We are glad that you chose to stay with us when travelling from the nearby Gatwick airport. It is a shame that you experienced bad service from the taxi company as they are usually very good. We will pass this on and hope that you will stay with us again in the future.
10/08/2019
Rated 3.6 out of 5 :
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10/08/2019
Rated 2 out of 5 :
Thank you for taking the time to leave us your feedback.\nWe are glad that you had a painless check in and the staff were friendly as we always try to offer the best customer service we can.\nIt is also nice to read that you enjoyed your meal had in our restaurant and used our preferred taxi company to take the short journey to the airport.\nWe hope that we can welcome you back again son.\n.
08/08/2019
Rated 2 out of 5 :
Thank you for leaving us your feedback after staying recently. \nIt is great to see that you were able to use our wake up call service and had a nice meal in our restaurant. \nI am sorry that you had some trouble with the television in the room and found some marks on the bedding. I can assure you that if our front of house team were made aware they would have been able to rectify this straight away as we always want to ensure guests have the best stay possible and I apologise for any inconvenience this may have caused.\nWe hope that we can welcome you back again very son.
07/08/2019
Rated 4.8 out of 5 :
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07/08/2019
Rated 2 out of 5 :
Thank you for leaving us your comments regarding your most recent stay.\nWe are pleased to see that you chose to stay with us and take advantage of our park, stay and go package meaning you could leave your car in our secure Long stay onsite car park whilst on holiday. \nIt is great to see that you received excellent service from the staff here and would look to use us again I the future.\nWe look forward to welcoming you back again son.
06/08/2019
Rated 3.8 out of 5 :
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06/08/2019
Rated 4.2 out of 5 :
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06/08/2019
Rated 2 out of 5 :
Thank you for taking the time to leave us a review regarding your most recent stay with us.\nWe are pleased that you have chosen to stay with us again and had another good stay.\nBeing right next door to a Nuffield Health gym and swimming pool means we can offer passes to enjoy the leisure facilities so we are glad you were able to take advantage of this. \nWe hope that we can welcome you again for your third stay very son.
05/08/2019
Rated 3.8 out of 5 :
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04/08/2019
Rated 4.6 out of 5 :
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04/08/2019
Rated 2 out of 5 :
Thank you for leaving us your comments after staying recently.\nWe are glad that you received a friendly helpful service from our staff as we always try to offer the best customer experience we can to all guests.\nWe are however sorry to read that you found the bedroom to be uncomfortable and wasps to be in the area so we will pass on this feedback to be looked into.\nWe do advertise the overnight car parking charge and this is very competitive compared to other airport hotels in the area but we do apologise if this was not made clear to you.\nWe do hope that you will choose to stay with us again for a more positive stay.
02/08/2019
Rated 2 out of 5 :
Thank you so much for providing us with such positive feedback.\nWe are so pleased to see that you had a fantastic time with us for your daughter's wedding celebrations and that the food was enjoyed by everyone.\nWe will make sure that your comments are passed onto the whole team so that those looking after you on the day are recognised for their hard work.\nThank you also for suggesting that you will recommend us and we look forward to welcoming you back again in the future.\nCongratulations once again to your daughter and her new husband from all of the team at the hotel.\n.
29/07/2019
Rated 3.6 out of 5 :
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28/07/2019
Rated 3.8 out of 5 :
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28/07/2019
Rated 2 out of 5 :
Thank you for leaving us such a positive review regarding your most recent stay.\nIt is always nice to see when a guests is happy with all aspects of their stay.\nWe are pleased you found your room nice and clean and were able to benefit from the air conditioning during the hot weather. \nThank you for choosing to eat in our restaurant and taking advantage of one of our park, stay and go packages meaning you could leave your car in our onsite, Long stay car park.\nWe look forward to welcoming you again very son.
28/07/2019
Rated 2 out of 5 :
Thank you so much for leaving us such positive feedback regarding your recent stay with us.\nIt is great to see that you choose to stay with us as the hotel near to Gatwick for when you are flying.\nIt is always so nice to read when we have returning customers so I would like to take this opportunity to say thank you for your loyalty.\nWe look forward to welcoming you for your next stay.
25/07/2019
Rated 2 out of 5 :
Thank you for your feedback and for choosing to stay with us prior to your flight from Gatwick airport.\nWe are pleased you found your room to be clean and comfortable as well as being greeted by friendly staff.\nI am sorry to read that your window did not open as these should all be functioning windows so we will look into this for future customers.\nWe hope that we can welcome you back son.
Milesfaster.co.uk customer reviews ↓
Rating out of 10: 8
Date stayed: May 2012
review: I got a room extremely cheaply at the last minute, not that easy to find, its a little off the main road, but next to a large sports centre.
the foyer was under construction so we were shuttled to a side entrance foyer, with makeshift greeting area, and a definite building site both out and in.
That said however the room was spotless and very impressive - hotels are for sleeping in, and the bed was large and comfortable, and the bathroom very plush.
The breakfast - which was a small extra cost ££ (5gbp at time of writing pp- probably more now) was also excellent, but again we had to circumvent the builders to get to it.
All in all it was exactly what I needed, and Im sure it will be much more expensive and still fine when it is finished. 
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