Grand At Trafalgar Square (The)
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Customer Reviews For The Grand At Trafalgar Square


Address: 8 Northumberland Avenue, London, England, UK, WC2N 5BY
This hotel has averaged a score of 4.1 out of 5 by 3701 past guests
>>>Booking.com (average customer rating 4.2 out of 5 from 1875 reviews)
>>>Tripadvisor (ranked 326 of 1094 for Hotels in London and rated 4 out of 5 from 1857 reviews)

06/02/2019
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03/02/2019
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02/02/2019
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29/01/2019
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25/01/2019
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15/01/2019
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15/01/2019
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13/01/2019
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13/01/2019
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10/01/2019
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02/01/2019
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01/01/2019
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29/12/2018
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29/12/2018
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26/12/2018
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18/12/2018
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17/12/2018
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17/12/2018
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11/12/2018
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11/12/2018
Rated 4 out of 5 :
A very nice hotel very well located and connected near Trafalgar square. The rooms have high cells and are quite comfortable, (do not expect luxurious one). The facilities (hall, bar, restaurant) are much more luxurious with a lot of marble. Service is good but maybe.
10/12/2018
Rated 5 out of 5 :
We thought the whole experience of the hotel was fantastic and well worth the money. It was central to what we had planned top do and having the Christmas market on at the same time was an added bonus.
07/12/2018
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05/12/2018
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04/12/2018
Rated 5 out of 5 :
Wonderful hotel. Good staff. The room was very comfortable. best location you ever seen. Wakk8ng distance fron the main attractions in London. Very very good place to stay for any time. For breakfast there are a lot of cafes around.
03/12/2018
Rated 5 out of 5 :
The hotel is within walking distance of most of the popular attractions. The staff are excellent, very helpful, courteous and informative. The room was clean and tidy with a large flat screen television, tea and coffee making facilities.
29/11/2018
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28/11/2018
Rated 4 out of 5 :
many of the top tourist sites are easily reached on foot. The underground is only a couple hundred feet from the hotel which makes getting around the city no challenge what so ever. The staff are very helpful at the hotel.
28/11/2018
Rated 5 out of 5 :
Great location, near restaurants and historical attractions. Walking distance to multiple underground, bus, and train stations. Very nice interior and great room. Definitely would recommend to others.
27/11/2018
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21/11/2018
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19/11/2018
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18/11/2018
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15/11/2018
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14/11/2018
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13/11/2018
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09/11/2018
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07/11/2018
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06/11/2018
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05/11/2018
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03/11/2018
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01/11/2018
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31/10/2018
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28/10/2018
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24/10/2018
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18/11/2018
Rated 3 out of 5 :
Stayed for two nights with my partner. Lovely old building and on entry looks impressive, smallest reception desk I've seen. Our room on first glance was ok large king bed. Bathroom looked ok but then noticed dried blood in the sink and towels were dirty.
28/10/2018
Rated 5 out of 5 :
Third trip to London. Stayed a week this trip and by far this was the best location having previously stayed by Westminster Abbey and Paddington Station. You can walk to all of the highlights of London from here and you are right on top of.
25/10/2018
Rated 4 out of 5 :
I recently stayed at the Hotel for 4 nights and was very impressed with the Hotel and also with the location. The reception staff was very helpful, the rooms were nice and clean and I truly enjoyed my stay there. It is very close to.
24/10/2018
Rated 5 out of 5 :
The best thing with this hotel is the location. Right next to Trafalgar Square you got the most of the tourist attractions in walking distance. One nice touch is the water refill station at every floor. The only negative thing I got is that its.
22/10/2018
Rated 4 out of 5 :
Stayed here one night on a quick trip. Managed to get a good deal on a double room and was pleased with the result. Location can not be beat - you are literally steps away from Trafalgar square and the river. Hotel staff are very.
20/10/2018
Rated 5 out of 5 :
Stayed 8 nights- every day the staff went out of their way to make sure our stay was positive! And there really is no better location than this. Walking distance to everything significant, and easy to travel elsewhere.
20/10/2018
Rated 3 out of 5 :
The location as everyone else has said, is excellent. The problem with this hotel seems to be in the training of the employees - they are all very nice and friendly so that is great - but it took me an hour and half to.
19/10/2018
Rated 4 out of 5 :
This hotel is probably located in the best location to have in London. You can go anywhere by foot, or with the closest underground stations. We didn't take the breakfast at the hotel, because it is continental and not cheap, so we preferred to have.
19/10/2018
Rated 4 out of 5 :
You could not ask for a better hotel location wise. The room was small but I guess that is typical for London. Parking was not far from the hotel however the smell of urine along the way was so strong you could hardly breathe.
18/10/2018
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17/10/2018
Rated 4 out of 5 :
Arrived quite early after flying in from Australia, was really eager to get into the room and unpack after the Long flight. Unfortunately check in was not until 3 pm so I had quite a lot of time to burn. Food was not the best, and quite.
12/10/2018
Rated 4 out of 5 :
A good location, responsive personnel, and a comfortable, quiet lounge equipped with coffee, tea, snacks, etc, made this a very good visit. Everything worked properly and the place was quiet and well-maintained.
11/10/2018
Rated 5 out of 5 :
Kind and helpful staff, clean rooms, drinking water available on each floor. Expensive breakfast, so we went to the tearoom next door which was perfect. Near to the National Gallery, the theatres and next door to Trafalgar Square.
11/10/2018
Rated 4 out of 5 :
Brilliantly located within 100m of Trafalgar Square, around the corner from a tube station, Pall Mall, White Hall, The Strand, Charing Cross Road and a short walk through parkland to Buckingham Palace. The Grands internal fittings are aged but clean and we were delighted to.
09/10/2018
Rated 3.6 out of 5 :
Liked: We were there for a business award presentation at the venue. The staff on hand were prompt with service, food excellent. The room was fabulous and the hotel too. Very classy decor and ideal location for theatre.
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09/10/2018
Rated 4 out of 5 :
Stayed 4 nights at this hotel prior to a cruise out of Southampton. The location is perfect, within walking distance of all major attractions. We had a suite which was spacious and clean. Bed and pullout couch comfortable. Complimentary wine and snacks in the evening.
08/10/2018
Rated 4.0 out of 5 :
Liked: Environment
Disliked: Bed and pillows too firm
02/10/2018
Rated 2 out of 5 :
Unfortunately, our room was tiny for a double room, and with the added view of industrial pipes and a wall very close to our window, it was fairly claustrophobic. Staff were friendly and the proximity to London tourist attractions was good.
01/10/2018
Rated 5 out of 5 :
Liked: Good
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01/10/2018
Rated 4.2 out of 5 :
Liked: Comfortable large room, very efficient reception
Disliked: Albeit 6 floors up it was still noisy and the room was very warm
30/09/2018
Rated 3.0 out of 5 :
Liked: High price room rate. Not value for money. Breakfast was poor
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30/09/2018
Rated 5 out of 5 :
We stayed here for our first stop in London. This hotel is located very close to Trefalger Square, public transit, as well as loads of pubs and restaurants. The room itself was clean and cosy, with a place to store our luggage, well placed plugs.
29/09/2018
Liked: Fantastic location. Comfortable large clean room. Quiet.
Disliked: Breakfast was just ok. Bar at night had zero charisma or attraction. Stodgy, uninviting feel with bored bartenders. Missed opportunity to make this a great hotel.
27/09/2018
Rated 3.6 out of 5 :
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26/09/2018
Rated 3.8 out of 5 :
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26/09/2018
Rated 4 out of 5 :
We stayed for a week and really enjoyed it. The rooms are nicely set up. Lots of plugs and two usb ports to charge all of your phones and cameras. Magnifying mirrors in the washrooms, always helpful for makeup applications. Good size showers. Great location,.
25/09/2018
Rated 5 out of 5 :
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25/09/2018
Rated 4 out of 5 :
The stay at the Grand, Trafalgar was great. Location is excellent for shows and Covent Garden. Easy walking distance to a lot of sights. Hotel itself was comfortable, room was clean and presented nicely. Staff very attentive. We will return again Thanks.
24/09/2018
Rated 2.3 out of 5 :
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24/09/2018
Rated 4.4 out of 5 :
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22/09/2018
Rated 5 out of 5 :
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20/09/2018
Rated 4.0 out of 5 :
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17/09/2018
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17/09/2018
Rated 1 out of 5 :
Every 2 minutes or so. Three nights in a row. Nobody stopped it. Stayed in room 210 and 212 so even if you booked it already stay as far away from those rooms as possible. Worst part aside from not sleep g three nights in.
15/09/2018
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13/09/2018
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12/09/2018
Rated 5 out of 5 :
The Grand at Trafalgar Square is a perfectly located, beautifully detailed building with wonderful accommodations made even more exceptional by outstanding and considerate staff. Amer Patel, guest service manager, was especially commendable.
11/09/2018
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11/09/2018
Rated 5 out of 5 :
We stayed at this hotel for one night on 9 September and we were not disappointed. Customer service was very good and staff very friendly and helpful. The hotel is in a very good location for sightseeing in London. The purpose of our visit was.
10/09/2018
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09/09/2018
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08/09/2018
Rated 3 out of 5 :
I booked on line for a stay in your Hotel. It was only 3 nights as I was travelling back to the us from Gibraltar in late August but I had never had the pleasure of seeing London before. My itinerary changed and as I.
05/09/2018
Rated 5 out of 5 :
The hotel property is centrally located which made visiting attractions very easy. Tube station is a minute or two away. The room itself is of big, nice bed and pillows. Appreciated the huge window facing the street. The air-conditioning was also very good. Check-in was.
30/08/2018
Rated 4.4 out of 5 :
Liked: Everything was excellent
Disliked: No bar after 10.00pm
30/08/2018
Rated 4.0 out of 5 :
Liked: Good size room, comfortable bed
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30/08/2018
Rated 4.2 out of 5 :
Liked: Location Staff
Disliked: No safe in room
30/08/2018
Rated 4 out of 5 :
The property is in a great location; close to the underground and many of the historical sites, outdoor markets and neighborhoods that we were interested in visiting. The staff was very helpful and the bar/café on site was very convenient. We would definitely visit again.
28/08/2018
Rated 4.6 out of 5 :
Liked: Room was very spacious, well maintained, also very very clean. Air con or heating was provided. Bathroom was a good size. Staff were really helpful.
Disliked: Resident bar closed at 11pm which was a bit early as we wanted a drink after the theatre
25/08/2018
Rated 3 out of 5 :
Great location better television, beds and pillows are needed. Please put small refrigerators in the room overall we had a great time and recommend the Grand we would stay there again. The location is perfect no need to rent a car.
24/08/2018
Rated 3.6 out of 5 :
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Disliked: Bed was not comfortable
23/08/2018
Rated 4.6 out of 5 :
Liked: Great location, lovely friendly staff, elegant hotel for business or pleasure! I have stayed on many occasions and will do so again.
Disliked: Minor issues, but the radio signal was poor when listening to BBC Radio 4 and could you consider supplying adequate quantities of shower gel as the usual little bottles one receives are insufficient.
22/08/2018
Rated 3 out of 5 :
Whilst exploring central London for a few nights we found this hotel to be perfectly located to conveniently explore the major attractions and night life. Foyer, restaurant/bar and the guest lounge and other facilities were excellent and beautiful but felt the rooms were quite expensive.
21/08/2018
Rated 4.2 out of 5 :
Liked: Staff were super friendly and extremely attentive; housekeeping and reception especially! The location is perfect for exploring London. We walked everywhere and it was so easy. Leicester square and Covent garden were 10mins away and so many more attractions within a 20-30minute walk! Room was a good size by London standards and we enjoyed the air conditioning provided, as well as the quiet surroundings. The hotel was lovely all in all and we really enjoyed our stay. Would definitely stay here again.
Disliked: There was no bottled water in the room (so be sure to take your own)! The bedding was a little shabby/worn out and could do with being changed.
21/08/2018
Rated 3.8 out of 5 :
Liked: Good location, clean and comfortable bedrooms, friendly staff.
Disliked: Its a little bit dated and like with all central London hotels not great value for money
21/08/2018
Rated 5 out of 5 :
Great hotel, very good location, close to lots of sites, good restaurants within easy walking distance, friendly and helpful staff. Free re-fillable water was very appreciated during the hottest stretch.
20/08/2018
Rated 3.6 out of 5 :
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Disliked: No restaurant on Sunday evening Bar shut v early
19/08/2018
Rated 5 out of 5 :
Absolutely great stay, wished we had stayed here for the 3 nights we where in London such a fantastic location. Excellent service and the rooms where clean and spacious. All staff are very pleasant. Thank you Mathew for the loan of the umbrella you are.
17/08/2018
Rated 3.6 out of 5 :
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Disliked: Room standard is below expectations, windows you cant open, room facilities rather poor. Breakfast is a one time only experience at an excessive rate
14/08/2018
Rated 4.8 out of 5 :
Liked: Location very close to Trafalgar Square and other areas of interesting
Disliked: No negative points
14/08/2018
Rated 3 out of 5 :
Room had a brick wall outside the window so no natural light. You had to have the light on in the bedroom or you were unable to see anything. Breakfast was way overpriced even for London. The evening meal in the restaurant was very good.
08/08/2018
Rated 4.8 out of 5 :
Liked: the rooms with a view to the road are larger and the free water via the filter machine was really useful
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07/08/2018
Rated 5 out of 5 :
It is almost impossible to fault this hotel, they have thought of everything, even the most simplistic of things, like showers you can operate without needing a Ph. D in Water Engineering! The Grand Hotel, like its name suggests, was a very grand hotel in the.
06/08/2018
Rated 4 out of 5 :
The Grand is a perfect choice for sight seeing. Proximity to Buckingham Palace, Clarence House, Westminster, Banqueting House, the War Rooms, the Thames, and even Charing Cross station make touring the city a snap.
02/08/2018
Rated 5 out of 5 :
We stayed for two nights as a couple travelling with an infant. We booked into the Grand, not sure if our room was technically Club Quarters or The Grand - all seemed to be the same. Regardless, we enjoyed our stay, the room, and mostly.
30/07/2018
Rated 4.0 out of 5 :
Liked: Location
Disliked: Closure of road for events, causing trouble to get taxi for moving out.
29/07/2018
Rated 5 out of 5 :
Great location within walking distance from many sights, roomy for a European hotel and very comfortable and clean, and most of all king at the front desk really took care of us. He was super friendly and helpful.
28/07/2018
Rated 3 out of 5 :
The staff at the reception desk was very friendly and well behaved and helpful. The room was small. Air conditioning was insufficient. Bathroom was small and kind of unfriendly. We didnot have breakfast there, since it was very expansive.
28/07/2018
Rated 4 out of 5 :
Great location next to various sights, great restaurants and transport connections (both underground and trains). The rooms are also comfortable with fairly good space and a nice hotel bar. Reasonably quite hotelroom despite being next to a major road.
28/07/2018
Rated 5 out of 5 :
Excellent location. Close proximity to most major areas in centre London. 10 minute walk to Piccadilly Circus, Oxford Street, Buckingham palace etc. Friendly and helpful staff. Reasonable rates. Great shopping and restaurants all around the hotel. I strongly recommend.
27/07/2018
Rated 4.2 out of 5 :
Liked: guest did not comment for this item.
Disliked: We love the complementary water. Its why we come back. Like Boyds too for an unwind drink at theend of the day and great coffee at the start of the day. Would be nice if we could have got a drink later. Bar closed at 2345 so just missed a night cap after dinner. Great hotel though.
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