Grange Strathmore Hotel
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Customer Reviews For The Grange Strathmore Hotel


Address: 41 Queen's Gate Gardens, London, England, UK, SW7 5NB
This hotel has averaged a score of 3.8 out of 5 by 2249 past guests
>>>Booking.com (average customer rating 4 out of 5 from 1339 reviews)
>>>Tripadvisor (ranked 544 of 1134 for Hotels in London and rated 3.5 out of 5 from 915 reviews)

16/09/2019
Rated 4.2 out of 5 :
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05/09/2019
Rated 4.6 out of 5 :
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30/08/2019
Rated 4.2 out of 5 :
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25/08/2019
Rated 4.4 out of 5 :
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23/08/2019
Rated 4.6 out of 5 :
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19/08/2019
Rated 4.6 out of 5 :
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07/08/2019
Rated 4.4 out of 5 :
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06/08/2019
Rated 3.6 out of 5 :
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30/07/2019
Rated 3.6 out of 5 :
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26/07/2019
Rated 3.4 out of 5 :
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16/07/2019
Rated 3.6 out of 5 :
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15/07/2019
Rated 4.6 out of 5 :
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11/07/2019
Rated 4.2 out of 5 :
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08/07/2019
Rated 4.2 out of 5 :
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08/07/2019
Rated 3.8 out of 5 :
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05/07/2019
Rated 3.6 out of 5 :
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03/07/2019
Rated 4.0 out of 5 :
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02/07/2019
Rated 4 out of 5 :
Dear guest, \n\nThank you for sharing your wonderful experience at Grange Strathmore Hotel London, we are delighted to hear that you enjoyed your stay very much. \n\nIt is wonderful to know that you found our staff to offer a great service in a friendly and professional way. Thank you also for highlighting that you enjoyed the central and convenient location of the hotel.\n\nWe appreciate your feedback that each detail has been thought about and will share your comments with the team. \n\nWe very much look forward to welcoming you again.\n\nKind Regards\nGrange guest Relations Team.
28/06/2019
Rated 3.6 out of 5 :
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27/06/2019
Rated 4.6 out of 5 :
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26/06/2019
Rated 4.4 out of 5 :
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25/06/2019
Rated 4.0 out of 5 :
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25/06/2019
Rated 4 out of 5 :
Dear guest, \n\nThank you for taking the time to complete our online review following your recent stay at the Grange Strathmore Hotel.\nWe are delighted that you enjoyed your stay overall and thank you for your additional comments, which have been noted and passed to the relevant personnel. I apologise for any inconvenience and embarrassment which may have been caused.\nWe hope that you will consider staying on another occasion or in one of our other hotels when we hope that you will be fully satisfied.\n\nKind Regards\nGrange guest Relations Team\n.
24/06/2019
Rated 3.8 out of 5 :
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23/06/2019
Rated 4.6 out of 5 :
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22/06/2019
Rated 4 out of 5 :
Dear guest, \n\nThank you for taking the time to complete our online review following your recent stay at the Grange Clarendon Hotel.\nWe are delighted that you enjoyed your stay overall and thank you for your additional comments, which have been noted and passed to the relevant personnel. I apologise for any inconvenience and embarrassment which may have been caused.\nWe hope that you will consider staying on another occasion or in one of our other hotels when we hope that you will be fully satisfied.\n\nKind Regards\nGrange guest Relations Team \n.
21/06/2019
Rated 4.4 out of 5 :
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19/06/2019
Rated 4 out of 5 :
Dear guest, \n\nThank you for taking the time to post a detailed review of your stay at Grange Strathmore Hotel London. I am deeply disappointed to read your feedback, and apologise that we have failed to exceed your expectations in a number of instances. I understand how disappointing it must be when the standard of your stay is not equal to that which you expect, and please rest assured that this is not the lasting impression we wish to leave with our valued guests. Your comments have been shared with our Hotel Manager to address and monitor internally to ensure that the high standards of facilities and services are maintained and improved. We apologise for any inconvenience and embarrassment which may have been caused. \nCustomer feedback is vital to our operations and we are most grateful for the effort you have made to share your observations. Please allow me to reassure you that the hotel will use your comments to improve future services. If you have anything further to add, please do not hesitate to get in touch with us at guestrelations@grangehotels.com.\nWe highly value your patronage and genuinely hope you will afford us the opportunity look forward to welcoming you back son. \n\nKind Regards\nGrange guest Relations Team.
19/06/2019
Rated 4 out of 5 :
Dear guest, \n\nThank you for your glowing review of Grange Strathmore Hotel. It is super to hear that you experienced such a fabulous stay and that your expectations were fully satisfied. We are delighted that you found the location of the hotel perfectly positioned to take in the surrounding attractions and look forward to welcoming you again son.\n\nKind Regards\nGrange guest Relations Team.
15/06/2019
Rated 4 out of 5 :
Dear guest, \n\nThank you for taking the time to post a detailed review of your stay at Grange Strathmore Hotel London. I am deeply disappointed to read your feedback, and apologise that we have failed to exceed your expectations in a number of instances. Your comments have been shared with our Hotel Manager, and have been reviewed by our Front Office and Housekeeping Teams, who will be addressing the issues you have experienced. We apologise for any inconvenience and embarrassment which may have been caused. We hope that you will consider staying on another occasion when we hope that you will be fully satisfied.\n\nKind Regards\nGrange guest Relations Team.
14/06/2019
Rated 4.6 out of 5 :
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12/06/2019
Rated 3.6 out of 5 :
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10/06/2019
Rated 4 out of 5 :
Dear guest, \n\nThank you for your kind words after your recent stay at our Grange Strathmore Hotel. We are very happy to hear that you enjoyed your days with us and would be happy to welcome you to our hotel son again! \n\nKind Regards\nGrange guest Relations Team.
09/06/2019
Rated 4 out of 5 :
Dear guest, \n\nThank you for taking the time to complete our online review following your recent stay at the Grange Strathmore Hotel.\n\nWe are delighted that you enjoyed your stay overall and thank you for your additional comments, which have been noted and passed to the relevant personnel. I apologise for any inconvenience and embarrassment which may have been caused.\n\nWe hope that you will consider staying on another occasion or in one of our other hotels when we hope that you will be fully satisfied.\n\nKind Regards\nGrange guest relations Team\n.
09/06/2019
Rated 4 out of 5 :
Dear guest, \n\nThank you for your glowing review of Grange Strathmore Hotel. It is super to hear that you experienced such a fabulous stay and that your expectations were fully satisfied. We are delighted that you found the location of the hotel perfectly positioned to take in the surrounding attractions and look forward to welcoming you again son.\n\nKind Regards\nGrange guest Relations Team\n\n.
06/06/2019
Liked: guest did not comment for this item.
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04/06/2019
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03/06/2019
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01/06/2019
Rated 2 out of 5 :
My wife and I stayed at the hotel for about 5 days in all. The staff was very friendly and helpful. The location of the hotel is awesome. The hotel is on a quiet street very close to the Gloucester Street Underground. Restaurants and museums are within easy walking distance. Although some of the furniture in the room was a bit worn, the room was very clean and the bathroom was modern. Unlike some other hotels in London, there was no problem with hot water or water pressure. The bed was very comfortable, too. Because we had to leave early in the morning on our last day in London, the staff went out of their way to provided us with breakfast in the lounge at 5:30 a. M. (they also made sure that a taxi was available for us, so we could get to the airport on time). Our continental breakfasts were good, and included cereals, meats, cheeses, yogurt, breads, danishes, juices, coffee, and tea. There was also a tea and coffee maker in our room, complete with coffee, tea, sugar, milk, and delicious biscuits. \n\nI would recommend this hotel to Americans visiting London.
31/05/2019
Rated 2 out of 5 :
Having stayed at several other hotels of this brand, but first time at this one, the Grange Strathmore hotel also delivers the very good quaility that you are used to when choosing Grange hotels! \nGreat nice, classy London location (residential area but touristic at the same time), friendly welcoming staff and a no-nonsense atmosphere that helps to relax. Good quality of the breakfast and - not in the least - very clean rooms and hotel areas! Nice typical hotel bar too. \nBeing an older, historical building (with a royal past it seems) gives you the great advantage of staying within a typical British residential atmosphere that you could never find or experience in a new modern built hotel. On the other hand the large doors are a bit noisy and rooms rather on the small side - but that said there is a selection of smaller and larger rooms.
30/05/2019
Liked: guest did not comment for this item.
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28/05/2019
Rated 2 out of 5 :
Dear guest, \n\nThank you for taking the time to complete an online review following your recent stay at the Grange Strathmore Hotel. It is great to hear you enjoyed all the benefits of our superb location and room. It is always a pleasure knowing that our guests are satisfied with our services and facilities. \n\nWe look forward to welcoming you back to the hotel again in the future. \n\nKind Regards\nGrange guest Relations Team.
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