Green Man Hotel Old Harlow
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Customer Reviews For The Green Man Harlow Hotel


Address: Mulberry Green, Harlow, Essex, England, UK, CM17 0ET
This hotel has averaged a score of 3.6 out of 5 by 1276 past guests
>>>Booking.com (average customer rating 3.8 out of 5 from 914 reviews)
>>>Tripadvisor (ranked 4 of 8 for Hotels in Harlow and rated 3.5 out of 5 from 391 reviews)

07/06/2019
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06/06/2019
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04/06/2019
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01/06/2019
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29/05/2019
Rated 1 out of 5 :
Stayed for 1 night. Recetionist was new but very professional & extremely pleasant. Hotel room are in separate annexe to pub building. I was ground floor right at the end & the room was, well, a little sad. On face value, it was decent size, king size bed, desk, chairs, iron/board, hairdryer, tea/coffee, what you would expect really. \nBut, blob of mucus on bathroom wall, dirty marks inside shower, few cobwebs, poor lighting, some other marks on wall could not be compensated by the incredibly comfortable bed.\nAte in pub, food good for price, service slow but they were quite busy. Sat with menu for over 15 minutes. Waitresses cheery enough though.\nBreakfast dismal, no orange juice, only dregs of apple juice, dirty tables while waitress stood chatting at reception. Buffet table poor & cooked breakfast seened reheated. \nCorridors dingy & dated. \nAs part of Chef & Brewer & Greene King chain, I wouldve expected better. \nIn need of a bear hug more than just tender loving care & seems to want to be a Premier Inn when its grown up.
26/05/2019
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25/05/2019
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22/05/2019
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20/05/2019
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17/05/2019
Rated 1 out of 5 :
I stayed with my Fianc\u00E9, there, she died in October 2017 of liver cancer, and sepsis, but in May of 2017, we stayed there, the food was great! The service there was amazing, when you stay there, go for a walk around the area, walk through old Harlow town to a bike track that goes into Harlow park, this is a 10 minutes walk, this bike track is amazing! It's green everywhere! On the other side is the Greyhound pub great place! Visit the pet centre zoo in Harlow park! It's free! But leave a donation, then walk back to do Harlow, explore old Harlow, wonderful pubs, the main Harlow has many old buildings, a delight to walk by, around the corner from the Green man, is a small Park, this is in back of the Green man, your kids will love this! Or just you alone. It's my little corner of Harlow, so keep it clean! Families visit here, so watch it! The meals at Green man are reasonable, sit out back under the trees, kick back, enjoy! I'll be back.
13/05/2019
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11/05/2019
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07/05/2019
Rated 1 out of 5 :
We went there as B and B. No food serviced after 9pm\nIn the morning I asked for vegetarian breakfast \nWas told no vegetarian sausages but can have 2 eggs \nMy other family told no baked beans so went to the shop nearby and bought some for the chef to cook \nWe were later told managers had walked out not sure if this is true \nVery disappointing to say the least.
07/05/2019
Rated 1 out of 5 :
I think from my reviews I leave I like to try to find the positives in life, the Green Man is an exception \n\nUntil a year or so I along with a large group of the locals used to visit this establishment 4/5 times a week no one goes in this venue anymore due to the decline in management, staff, drinks available, service, food, cleanliness I could go on \n\nI recently decided to give the pub another chance after a while away, wish I hadn\u2019t bothered \n\nAs usual when you enter the bar area no staff to serve you you can regularly wait 10-15 minutes for a drink, the bar staff just tell you they are busy serving the restaurant as they are short staffed etc I see them out the back having a smoke more than they are focused on serving customers \n\nThere are more beers always off than on, lack of wine and always run out of crisps / snacks, I\u2019m not sure how difficult ordering these items are, doesn\u2019t seem to difficult to me ! \n\nThe food looks worse than it ever has, everyone just complains about it and the staff don\u2019t really care just send it back to the kitchen and apologise and refund no customer satisfaction at the green man \n\nWatching Tables being cleared are painful we watched staff walk past a table that needed to be cleared for over an hour in the end a customer who wanted the table started to clear it themselves \n\nI think you will get the picture where this pub is at, at the moment it used to be lovely \n\nIf I was the regional manager reading this I would be getting in the car and go to visit to see for myself and resolve all the issues from myself and all the other reviewers \n\nThanks.
06/05/2019
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05/05/2019
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04/05/2019
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03/05/2019
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02/05/2019
Rated 1 out of 5 :
The one good thing were the local staff. But is there any responsible management or are the managers deliberately prevented from making any improvements.\n\nOn a cold day the radiator was switched off and the room was cold. Turn it on and after an hour it began to start warming.\n\nShampoo, the fixed rubber bottle type was empty.\n\nIt has a kettle of sorts. But its too big to go under the taps.\n\nI went to turn on my room television at about 10:30pm. There was no hand set and not workable without it. I had to go to reception. Their first view was that don't have any. The receptionist was very helpful and looked into cupboards and drawers and eventually found a handset, but it didn't have any batteries. After more digging around she found batteries somewhere else. Eventually I could watch the television.\n\nBreakfast at 07:30. They had run out of beans.\n\nThere was some suggestion that the car park phones had some noise or crackling. This was second hand information - I had no need to use it. One good point was that the hotel parking was free with plenty of room.
01/05/2019
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01/05/2019
Rated 1 out of 5 :
Stayed for two nights bed and breakfast. Very good value for money. Large comfortable beds, good size rooms, just need a little updating. Nice fluffy white towels and plenty of hot water. Wonderful breakfast with a good choice of food continental and full English. We had dinner in the restaurant the first night and it was very good. Would recommend the Green Man as a great place to stay.
30/04/2019
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29/04/2019
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29/04/2019
Rated 1 out of 5 :
My boyfriend and I stayed for 1 night and hate to be negative, but I am struggling to find any pros with regards to our room.\n\nThe room has all the basics you need and for 1 night it was ok. However it was in desperate need of some tender loving care. The carpet was very dated and looked dirty. The walls were covered in stains and damp marks. We had cobwebs in the corner of the rooms and lots of dust on the curtains and lamp shades Bathroom was clean but again needed updating, the toilet had rust marks in the bottom of the bowl. Bed was comfortable, but two singles put together. Bed sheets seemed clean but had a funny smell to them.\n\nThe restaurant on the other hand we liked and would recommend to others. We enjoyed a lovely roast dinner and dessert. The bar area is also nice. Food is reasonably priced and good value for money, a little expensive drinks wise (in our opinion).\n\nStaff were all lovely, both in the hotel and restaurant/bar. \n\nSadly we won't be returning to stay again but recommend the restaurant to anyone.
28/04/2019
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23/04/2019
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21/04/2019
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16/04/2019
Rated 1 out of 5 :
Hi Sarah S, \nThank you for your review on your recent on your visit to the Greenman. We are pleased to hear that you enjoyed your experience. All feedback will be passed back on to the team. \nwe look forward to seeing you again son. \nkind regards \nHannah.
09/04/2019
Rated 1 out of 5 :
Hi malcolm219\nThank you for your review on your meal with us at the Greenman. \nWe are sorry to hear that you did not have the best experience here with us. \nThe new management team are working hard to ensure that the team deliver the best quest journey and that all issues are raised and worked on. \nWe would love you to return and see the changes we are making here so if there is anything we can do to help further please do not hesitate to contact us and we will be happy to discuss with you.
08/04/2019
Rated 1 out of 5 :
hank you for your review on your stay here with us at the Greenman hotel.\nWe are sorry to hear that you did not have the best experience here with us. \nThe new management team are working hard to ensure that the team deliver the best quest journey and that all issues are raised and worked on. \nWe would love you to return and see the changes we are making here so if there is anything we can do to help further please do not hesitate to contact us and we will be happy to discuss with you.
02/04/2019
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01/04/2019
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31/03/2019
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19/03/2019
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18/03/2019
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12/03/2019
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11/03/2019
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10/03/2019
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05/03/2019
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04/03/2019
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25/02/2019
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22/02/2019
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18/02/2019
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17/02/2019
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11/02/2019
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06/02/2019
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03/02/2019
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31/01/2019
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25/01/2019
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24/01/2019
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20/01/2019
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13/01/2019
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11/01/2019
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07/01/2019
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02/01/2019
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30/12/2018
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29/12/2018
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28/12/2018
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23/12/2018
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19/12/2018
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16/12/2018
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13/12/2018
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Milesfaster.co.uk customer reviews ↓
 Rating out of 10: 2
Date stayed: July 2005
review: I found this hotel to be in need of a good clean. There was a lot of dust around and it looked like it had not been hoovered for a Long time. The bedding had a few cigarette burns and the room had a strong smell of smoke even though I had asked for a non-smoking room. I would not recommend this hotel and I would not stay again.
Rating out of 10: 1
Date stayed: May 2005
review: About as bad as it gets. Called for lunch. 45 minutes later no lunch.
Wide screen TV dominating bar.
10 minutes more to get money back.
AVOID

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