Hampton By Hilton Luton Airport
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Customer Reviews For The Hampton by Hilton Luton Airport


Address: 42-50 Kimpton Road, Luton, LU2 0NB, UK
This hotel has averaged a score of 4.1 out of 5 by 1228 past guests
>>>Booking.com (average customer rating 4.2 out of 5 from 2106 reviews)
>>>Tripadvisor (ranked 7 of 27 for hotels in Luton and rated 4 out of 5 from 1233 reviews)

16/01/2018
Rated 4 out of 5 :
We had a late evening arrival and stayed here so that we could drive home in the morning. The room was modern and clean with an excellent walk in shower. The bed mattress was a little firm for our liking - it seems many hotels...
15/01/2018
Rated 4.6 out of 5 :
Liked: ?Its a good hotel in a great location
Disliked: Guest did not comment for this item.
13/01/2018
Rated 4 out of 5 :
Have stayed here a few times now as the domestic flight I catch is quite early so I stay the previous evening. The staff are very friendly and very helpful and attentive, it is located right next to the Luton Airport Parkway Railway station and...
08/01/2018
Rated 3.8 out of 5 :
Liked: ?Excellent buffet breakfast.
Disliked: ?Pillows too soft ! Furniture facades could be cleaner.
07/01/2018
Rated 3 out of 5 :
I rang the hotel before I booked and was told that the hotel was 5 minutes from the airport with a free airport shuttle and parking was £6 per night but the night we stayed was included, on arriving we found out this information was...
02/01/2018
Rated 4.0 out of 5 :
Liked: guest did not comment for this item.
Disliked: Limited choice on the English breakfast, very basic.
02/01/2018
Rated 4.6 out of 5 :
Liked: The bed extra comfortable
Disliked: Nothing
02/01/2018
Rated 4.8 out of 5 :
Liked: Great value for money, very helpful staff.
Disliked: Guest did not comment for this item.
02/01/2018
Rated 5 out of 5 :
Great hotel, friendly staff who were extremely accommodating and provided really good service. Great breakfast, Kids were satisfied & enjoyed breakfast. Rooms a bit small but very clean & good standard. Would definitely recommend.
01/01/2018
Rated 4.2 out of 5 :
Liked: Staff, rooms all excellent. Had food from the bar snack menu &thst was good.
Disliked: Cold -the main bar/restaurant area was freezing -my partner wouldn't take his coat off for ages. Went to bed early so we could get into bed to get warm. Even turned room thermostat up high but didn't seem to help!!
01/01/2018
Rated 4 out of 5 :
Great hotel, lovely staff. Bar food good. Rooms excellent. But the hotel was freezing - was a very cold evening outside but indidd should have been warmer!! Had to go to bed to get warm despite turning thermostat up high!!!
01/01/2018
Rated 4 out of 5 :
My home is not big enough to host my very large family guests so we stay at Hampton for the festive period and this is the third year running. Its beginning to feel like a pilgrimage ??. It felt like home way from home.
30/12/2017
Rated 4.4 out of 5 :
Liked: Bed a bit hard Breakfast on the cool side Very good value for money
Disliked: Breakfast
28/12/2017
Rated 4.6 out of 5 :
Liked: Everything
Disliked: Nothing
24/12/2017
Rated 4.0 out of 5 :
Liked: Convenient, good food.
Disliked: £7 for parking was unexpected and a bit steep for an overnight stay
23/12/2017
Rated 4.4 out of 5 :
Liked: Conveniently close to transport links
Disliked: Guest did not comment for this item.
19/12/2017
Rated 5 out of 5 :
stayed last week end for a family trip, they provide the crib we asked in the last moment, got a bigger room, real English breakfast and good services, very good value for money I will come again for sure.
18/12/2017
Rated 5 out of 5 :
Liked: The staff were polite, helpful and professional. We rung the hotel after landing at Luton as we couldn't remember where the hotel was, the person we spoke to ordered us a taxi and on arrival commented on arriving at the hotel via taxi. It's that personal touch which is very much appreciated.
Disliked: The Wi-Fi was very poor, and not what I expected when everything else is perfect.
17/12/2017
Rated 4.0 out of 5 :
Liked: guest did not comment for this item.
Disliked: Access from the airport through Train Station
14/12/2017
Rated 3.6 out of 5 :
Liked: Easy check in
Disliked: Parking expensive and no food available on the menu. Ridiculous queues for the bar. Only very limited staff. many many complaints on the night
13/12/2017
Rated 4 out of 5 :
This hotel is always on my top list when I plan to visit London or around area, very easy access from M1, easy access to and from London by trains. staff are brilliant and always price including breakfast. price is very convenient and rooms are...
12/12/2017
Rated 2 out of 5 :
No parking spaces available on arrival, no gritting of car park when it snowed making it very dangerous underfoot. When asked why no gritting, staff said they do not have resource s to do this. With the Hilton brand name I find this disgraceful.
09/12/2017
Rated 5 out of 5 :
Hi all, We were travelling back to Dublin via Luton and needed to stay a night near airport as we had an early flight. It was an amazing experience from start to the end. The front desk team was superb. Had a little trouble while...
08/12/2017
Rated 4.4 out of 5 :
Liked: The staff were amazing, one lady in particular seeing how exhausted I was offered to bring the dinner I bought herself as there was no room service. That is above and beyond. I only wish I had got her name to write to the hotel.
Disliked: Bed as a double was too small.
07/12/2017
Rated 4.8 out of 5 :
Liked: The closeness to the train station was brilliant, especially after a Long day in London
Disliked: Guest did not comment for this item.
05/12/2017
Rated 4.2 out of 5 :
Liked: Close to airport,easy access to town
Disliked: Guest did not comment for this item.
05/12/2017
Rated 4.4 out of 5 :
Liked: The location is excellent for Luton Airport, M1 and has walking access to catch the train into London. Helpful staff and clean functional rooms for a short stay.
Disliked: Parking can be an issue due to a huge amount of the car park being reserved which guests cannot use.
05/12/2017
Rated 5 out of 5 :
Hampton by Hilton is an excellent choice for Luton airport stopover. Comfortable bed. Quiet rooms. Lovely bathrooms with great shower and products. Breakfast was really good. £10 transfer to airport. If there was a shuttle this would make this venue perfect. Check in was speedy,...
04/12/2017
Rated 4.4 out of 5 :
Liked: Nice hotel, breakfast was awesome
Disliked: Ok, not best location if mot using the airport
04/12/2017
Rated 4.8 out of 5 :
Liked: Very nice clean hotel.
Disliked: Parking was a little tight but it is a airport hotel.
04/12/2017
Rated 4.8 out of 5 :
Liked: Staff. Location next to airport and railway station 25 minutes from London downtown.
Disliked: Breakfast!!! Scrambled eggs - awful. Also no waffles that we got used to in this hotel. If waffles back rest of the breakfast could be called "decent".
03/12/2017
Rated 4.0 out of 5 :
Liked: guest did not comment for this item.
Disliked: Parking is a nightmare. £7 per day but no spaces for guests.
03/12/2017
Rated 3 out of 5 :
First time I have stayed at a Hampton, so me and my partner didn't know what to expect. First impressions upon arrival were not great. As a Hilton Hons member who checked in online, I expected a quick check in process. This was not the case as...
02/12/2017
Rated 4.8 out of 5 :
Liked: Great value for money. Comfortable, clean, lovely reception staff and even booked my taxi to the airport. Huge bed, comfortable and clean. Bathroom luxurious and spotless, shower to die for
Disliked: No hot chocolate or bottled water in room. Also was informed that to be able to keep lights on you need to put key card in the slot next to light switches and leave card inserted at all times
30/11/2017
Rated 4 out of 5 :
Friendly staff. Clean rooms. I have stayed at the hotel before and never been disappointed. The only thing that I find an issue is how hard the mattresses are in the guest rooms. Overall a pleasant stay.
29/11/2017
Liked: Breakfast
Disliked: Car park
26/11/2017
Rated 3 out of 5 :
Uncomfortable bed, small difficult to use pillows and no sound insulation from airplane noise made for difficult sleep. Friendly staff, pleasant surroundings, clean room and ok breakfast. Would return there given close proximity to airport.
25/11/2017
Rated 4 out of 5 :
I recently stayed here with work for a couple of nights and overall, I was really impressed. Upon arrival, I found the reception staff to be really polite and helpful. The hotel is spotless and the room had all the amenities you really need for...
24/11/2017
Rated 4 out of 5 :
very good hotel, next to Luton parkway train station, opposite local bus stop to airport, so no need for shuttle buses or taxis. A short taxi ride to asda, food takeaways etc so plenty of options to eat out.
20/11/2017
Rated 4.6 out of 5 :
Liked: Excellent breakfast, very comfortable bed, well presented bathroom. Helpful staff.
Disliked: Parking is a bit pricey. Couldn't use cash over the bar post 2200. Wi-Fi was very slow.
15/11/2017
Rated 4.8 out of 5 :
Liked: This is a great hotel if you are coming or going from Luton Airport. The price is very reasonable, the breakfast is great and the rooms are excellent. All in all a great stay.
Disliked: Guest did not comment for this item.
14/11/2017
Rated 5 out of 5 :
Great location close to the airport. Top quality hotel, stayed here around 3-4 times now and always had a great stay at great value prices. Car parking is ample and very reasonably priced. Food is great, staff are very good and the gym facilities are.
13/11/2017
Rated 4.2 out of 5 :
Liked: Good selection of breakfast items, empty trays refilled immediately
Disliked: Bed and pillows v uncomfortable Parking v tight and cars parked badly
13/11/2017
Rated 4.6 out of 5 :
Liked: The staff are amazing!
Disliked: The pillows were so soft it was almost painful.
12/11/2017
Rated 4.4 out of 5 :
Liked: Clean, good area
Disliked: Breakfast so simple
12/11/2017
Rated 3.8 out of 5 :
Liked: Location was good
Disliked: The bed was rock hard
11/11/2017
Rated 4.8 out of 5 :
Liked: The breakfast was plentiful and had a wide range of different breakfast options. The bathroom was marvellous.
Disliked: No room service
10/11/2017
Rated 4.4 out of 5 :
Liked: The staff was extremely friendly & courteous
Disliked: We asked one of the staff how was the best way to drive to the airport as it was our first time in Luton, he had no idea as he didn't drive. At least he was honest! Thankfully we found our way at 4 am. But please train the staff to answer such a basic question for an airport hotel!
07/11/2017
Rated 3.8 out of 5 :
Liked: This is a fresh large hotel that have all the things you would expect. Breakfast is served from 4:00am (! ) which just show that this hotel is very tuned to frequent travellers. The front desk provided top service - thank you! The room was regular size and the use of space was very effective. Nice television with a good selection of channels. The bathroom was particularly fresh with modern design. Everything was clean!
Disliked: The focus was clearly on the hotel side of things which made the restaurant not very interesting. The food was ok but could clearly do with a refresh. Same with the interior design that was very 1980. Everything seemed to be in a regular "lull". We had a chicken wrap and a chicken and bacon platter - both were ok but left little impression both from serving and taste.
07/11/2017
Rated 4 out of 5 :
Very clean and close to the airport hotel. Excellent to go there if you have a late or an early flight. Staff is really friendly and helpful. No big noise from the airport even if it is close to it (can be there in 5.
06/11/2017
Rated 4.6 out of 5 :
Liked: The hotel had everything I needed for an overnight stay. It is no more than a 4 minute walk from the entrance/exit on Platform 1 of Luton Parkway station. My room was comfortable and quiet. I had a snack and couple of drinks in the bar. The bed was comfortable and the shower worked well. Good taxi link service from hotel. I would recommend this hotel to anyone flying into Luton and visiting London providing the train fare is not too expensive.
Disliked: The food on the hot breakfast buffet was not as hot as I would have liked but was perfectly adequate.
03/11/2017
Rated 3 out of 5 :
Clean & comfort hotel and very useful as a "last station" near the airport. Hilton hotel suppose to be an excellent Hotel and not another hotel! The main issue in this hotel was the dinner (?) which is suitable to 3 stars hotel maximum from two.
01/11/2017
Rated 4 out of 5 :
Nice hotel just a little noisy in the morning as aircraft take off. Could do with a restaurant in the evening and more bar staff. Nice breakfast but could do with changing the type of sausages. All in all good.
31/10/2017
Rated 4 out of 5 :
We returned on a late flight so stayed here before driving home. Ticked all the boxes and was just what some weary travellers needed. Breakfast was good. My only gripe would be having to spend £7.00 on parking! Where were we suppose to park especially.
29/10/2017
Rated 4.0 out of 5 :
Liked: guest did not comment for this item.
Disliked: Taxi booked through the website was a disaster. Steer clear,
26/10/2017
Rated 3.6 out of 5 :
Liked: Very clean, fairly quiet considering the location
Disliked: The bed was very hard
26/10/2017
Rated 3.8 out of 5 :
Liked: guest did not comment for this item.
Disliked: Food was a little expensive
23/10/2017
Rated 4.0 out of 5 :
Liked: guest did not comment for this item.
Disliked: More food choice healthier options
22/10/2017
Rated 2 out of 5 :
We discovered that the air conditioning takes ages to get going - and needs to be reset each time you return to the room! Did the staff explain (or know about) that? No! The fire sensor in the corridor outside our room beeped all night.
22/10/2017
Rated 4 out of 5 :
Things have changed a little since we last stayed, we arrived at 9pm on Saturday, the car park was bedlam as some cars were not even in a space, meaning limited spaces available. I don't know when park fly started, but it was not there.
18/10/2017
Rated 3.6 out of 5 :
Liked: Location to airport
Disliked: Staff were not showing interest both at reception and then later getting food
17/10/2017
Rated 4.8 out of 5 :
Liked: I liked the bathroom, very clean and modern, the chunky white towels always a bonus, our bed was very comfortable, I have to say some of the food was running out at breakfast time, lots of people waiting around, food getting cold in the mean time, apart from that it was a most enjoyable stay, stayed at this hotel several times and it never disappoints, definitely recommend
Disliked: Breakfast food topped up more quickly, though I must say the sausages are top class.
17/10/2017
Rated 4.2 out of 5 :
Liked: Staff very helpful. Saw both bookings in same name and realised we were related. Allocated two rooms side by side so we could use connecting room doors.
Disliked: I found the bed was too hard for me. Did not sleep that well.
17/10/2017
Rated 4.8 out of 5 :
Liked: They start the breakfast at 4:30am, which is ideal for people who have an early flight. There is a shuttle bus going to the airport very frequently which only costs ?1.60. The rooms were nice and spacious and very clean.
Disliked: Guest did not comment for this item.
17/10/2017
Rated 4.0 out of 5 :
Liked: Excellent alternative if you want to stay close to ltn, only downside is that you'll hear planes taking off
Disliked: Noisy, you hear the planes above
17/10/2017
Rated 4.8 out of 5 :
Liked: I liked the bathroom , very clean and modern, the chunky white towels always a bonus, our bed was very comfortable, I have to say some of the food was running out at breakfast time, lots of people waiting around, food getting cold in the mean time, apart from that it was a most enjoyable stay, stayed at this hotel several times and it never disappoints, definitely recommend
Disliked: Breakfast food topped up more quickly, though I must say the sausages are top class.
17/10/2017
Rated 4.8 out of 5 :
Liked: They start the breakfast at 4:30am, which is ideal for people who have an early flight. There is a shuttle bus going to the airport very frequently which only costs £1.60. The rooms were nice and spacious and very clean.
Disliked: Guest did not comment for this item.
15/10/2017
Rated 4 out of 5 :
Stayed just for one night, hospitality friendly and taxi service great, room and breakfast for £80.00 in a nice hotel with sound proof rooms we couldn't hear any of the planes even though we were very close to the airport.
15/10/2017
Rated 3 out of 5 :
Arrived late greeted with a friendly smile. The bar staff were poor no attention to detail and gave an attitude of indifference. The bed was also hard and no good night guarantee given like other hotel chains.
14/10/2017
Rated 3 out of 5 :
so Long as you do not require a good restaurant this Hotel is fine and good value. Also be prepared to travel to Airport by pubic transport from across the main road from the Hotel. some staff brilliant and some really bad. Hotel clean and.
11/10/2017
Rated 5 out of 5 :
Liked: Value for money. Exceeded the usual levels for this price range. Location superb for Luton airport. Excellent and extensive buffet breakfast
Disliked: Nothing
11/10/2017
Rated 4 out of 5 :
We had a flight home early in the morning at Luton Airport so this location was ideal for us. We got a nice breakfast to take with us because our flight was at 6 am in the morning. My boy forgot his teddy on the.
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