Heatherbank Guest House
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Customer Reviews For The Heatherbank Guest Hotel


Address: 25 - 27 Woodside Park Rd, North Finchley, Barnet, London, England, UK, N12 8RT
This hotel has averaged a score of 4.4 out of 5 by 369 past guests
>>>Booking.com (average customer rating 4.4 out of 5 from 258 reviews)
>>>Tripadvisor (ranked 514 of 1117 for Hotels in London and rated 4.5 out of 5 from 101 reviews)

31/05/2019
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28/05/2019
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27/05/2019
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20/05/2019
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12/05/2019
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29/04/2019
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28/03/2019
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10/03/2019
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03/03/2019
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26/02/2019
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05/02/2019
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06/01/2019
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02/01/2019
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31/12/2018
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Disliked: Guest did not comment for this item.
14/12/2018
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12/12/2018
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10/12/2018
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Disliked: Guest did not comment for this item.
03/12/2018
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Disliked: Guest did not comment for this item.
30/11/2018
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Disliked: Guest did not comment for this item.
22/11/2018
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26/10/2018
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03/11/2018
Rated 2 out of 5 :
Poorly kept room with no temperature control. Uncomfortable bed. Too hot to sleep despite the windows wide open. Shower dripping which was not enough to cleanse your body. One of our worst stays. Wont be booking it again.
15/10/2018
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
15/10/2018
Rated 3 out of 5 :
Lovely staff and cooked breakfast very fresh. Rooms spacious but lights a little dim. Airy and pleasant with tea and coffee in the rooms and television. Bed a little soft for my back and but well worth being close to the tube and restaurants. Very.
14/10/2018
Rated 4.6 out of 5 :
Liked: There was a warm welcome. The room was clean and the beds very comfortable. The breakfast was good being freshly cooked.
Disliked: Guest did not comment for this item.
12/10/2018
Rated 5 out of 5 :
Liked: This is a pearl for those who travel to London by car and use public transport to get to the city. Good parking in front of the house and the underground station is a few minutes walk away. Very friendly owner/staff, who help in every small errands (such as lending an eu/United Kingdom converter until I buy one). Clean and comfortable room, good and homey atmosphere in the entire house. Very good breakfast.
Disliked: Guest did not comment for this item.
12/10/2018
Rated 4.0 out of 5 :
Liked: The manager was very helpful and friendly.
Disliked: Would have liked a tea making facility in the room. Would have liked a teapot on table for breakfast instead you had to get up all the time to refresh your cup.
10/10/2018
Rated 5 out of 5 :
Liked: We had an excellents nights stay at Heatherbank, The premises were very clean and tidy and secure with good free parking All Staff were very friendly and happy to help with anything. Rooms are well equipped and very clean and tidy. Lovely varied Breakfast and happy to help with food requests for picky kids :) Would highly recommend Heatherbank and only a short taxi trip to the town centre around £10. If we are ever in this neck of the woods again I would head straight to the Heatherbank thank you for a great stay.
Disliked: Guest did not comment for this item.
07/10/2018
Rated 5 out of 5 :
Liked: Friendly staff, location was great.
Disliked: No bad comments.
16/09/2018
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
13/09/2018
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
06/09/2018
Rated 5 out of 5 :
we stayed one night, the hosts were lovely, and gave us a room on on the first floor, as my hubby's legs hurt him. Lovely clean room, and also in a very quiet location. Nice breakfast. We had an enjoyable stay. We would stay again.
27/08/2018
Rated 4.8 out of 5 :
Liked: Booking in went smoothly. Very informative and helpful staff (I assume owners). Room was clean, television, hairdryer, kettle (including tea, coffee, milk, biscuits), small fridge included. Parking. Dining room modern and bright, overlooking beautiful garden area. Breakfast was help yourself fruit, yogurt, cereals etc.cooked breakfast freshly cooked to order. Very nice :) 25 minute drive from centre London which may not suit everyone, but for us was just far enough away to avoid the hustle and bustle. Barnet nice and quaint, few shops and nice pub. Great value for money. Would recommend.
Disliked: Room a little dated.
17/08/2018
Rated 3.8 out of 5 :
Liked: The location was paramount for me as my brother lives a few streets away. It is a short walk to the northern line tube station with short journey into central London. Nice restaurants on the high road. If you want to visit London but hate the crowds can't be beaten.
Disliked: Thought we were getting a twin garden room, but ended up two flights up, thankfully for us we are fit. There is no lift so would be an issue for those with poor mobility. If you do have be sure to request girlfriend room. Breakfast finished at 9am, so no opportunity for a Long lie. Not sure if there was a sitting room for use by guests, so we tended to stay in our room.
29/07/2018
Rated 3 out of 5 :
Pleasant neighbourhood very close to tube station. Tube train ride to central London around 30-40 minutes. Staff friendly and welcoming. The rooms are large and well equipped with refrigerator, fan and coffee/tea maker. Added feature is free on site parking. That said, rooms could use.
15/07/2018
Rated 3.8 out of 5 :
Liked: Every think was great.
Disliked: Nothing
11/07/2018
Rated 4.4 out of 5 :
Liked: the location
Disliked: Guest did not comment for this item.
06/07/2018
Rated 5 out of 5 :
Liked: Liked the whole stay. Staff were excellent, check in good as we arrived late, great location for the tube and for local shops n places to eat. Good nights sleep, quiet, excellent breakfast
Disliked: Guest did not comment for this item.
02/07/2018
Rated 5 out of 5 :
Really nice rooms, free parking, walking distance from the tube Station, good breakfasts, friendly hosts and nice extra touches like fans in the room when it's hot, tea making facilities and a lovely garden you can sit in. Would highly recommend.
29/06/2018
Rated 3.8 out of 5 :
Liked: Staff were really friendly and accommodating. Hotel is located close to the Tube station so very easy to travel into the city (Northern Line). Its also a short walk from Finchley high street so no shortage of places to eat and drink, plus Breakfast was very good and the hotel is very clean and tidy
Disliked: Hotel is a little dated and the bed was not the most comfortable but that is being picky
25/06/2018
Rated 3.6 out of 5 :
Liked: Location to underground was perfect, hotel was very nice and staff very nice
Disliked: The bed mattress too hard for me but I am disabled Other guests came home at 2am far too loud and not considering other guests Asked for refund after complaint manager agreed
22/06/2018
Rated 3.8 out of 5 :
Liked: The time of checking in and out were flexible
Disliked: ??
20/06/2018
Rated 4.4 out of 5 :
Liked: big room free Wi-Fi good security, great breakfast, free parking
Disliked: Television was at a funny angle to watch in bed
19/06/2018
Rated 4.4 out of 5 :
Liked: Very nice hotel and good breakfast.
Disliked: Guest did not comment for this item.
18/06/2018
Rated 3.6 out of 5 :
Liked: Very good choice for breakfast excellent.
Disliked: The shower screen was broken, and could have been fixed.
29/05/2018
Rated 4.8 out of 5 :
Liked: Helpful and friendly staff, lovely freshly cooked breakfast, lovely garden, free parking and walking distance to tube station
Disliked: No lift so had to climb up some stairs. There are ground floor rooms though so maybe request one of those if have difficulty with stairs.
17/05/2018
Rated 3.8 out of 5 :
Liked: guest did not comment for this item.
Disliked: Bidet not present
01/05/2018
Rated 5 out of 5 :
Liked: Very comfortable clean room, good size. Awesome breakfast! Plenty of parking, great location, quiet but only a few min walk from the High Street. I am not used to being away for a week by myself but this was a real home from home. Highly recommend Heatherbank, I was on a training course with 11 others, and I was the only one happy with their accommodation and food.
Disliked: Guest did not comment for this item.
26/04/2018
Rated 4.6 out of 5 :
Liked: Everything was great. Very tasteful, always fresh breakfast, coffee. Nice and helpful staff. Top location - few minutes walking to the underground, few minutes walking to the grocery, quiet street. Very clean room.
Disliked: Guest did not comment for this item.
25/04/2018
Rated 4.6 out of 5 :
Liked: Breakfast good, bed comfortable, very hospitable and friendly owners. Big windows appreciated as it was very hot weather. Quiet location for London and pretty garden. Good hairdryer!
Disliked: The washbasin tap was loose, the towels weren't the best quality, and the furnishings and decor really need updating. The climb to the attic with bags was heavy going, the stairs are quite steep. A coffee machine would be nice, and something in the fridge apart from milk!
24/04/2018
Rated 4.2 out of 5 :
Liked: room had all what you need and area is very quiet, ideal as tube station just 5 minutes walk down the road.
Disliked: Guest did not comment for this item.
23/04/2018
Rated 5 out of 5 :
Liked: The setup was just right for a family of four. The staff was friendly and receptive. Parking was outside of our window. Big breakfast. Nice English garden outside of breakfast area.
Disliked: Guest did not comment for this item.
15/04/2018
Rated 5 out of 5 :
Stayed here with my husband and three children. We needed somewhere that was good value, a good breakfast, well situated and had parking. They ticked all the boxes, and more. Lovely room and the breakfast was indeed really tasty and a good selection to choose.
15/04/2018
Rated 4 out of 5 :
Ideal place to stay as I needed parking and to be close to relatives. Rooms were basic but very clean. The dining room was lovely with a well kept large garden. The shower was not the best had to keep adjusting it. Very quiet on.
06/04/2018
Rated 3.8 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
05/03/2018
Rated 4.8 out of 5 :
Liked: Great service, excellent rooms and size Shower was not great, leaking from tubing
01/03/2018
Rated 5 out of 5 :
Liked: Clean and service great Cold to start with until we realised previous guests must have turned heating off
26/02/2018
Rated 4.4 out of 5 :
Liked: Staff were friendly and helpful.
Disliked: Guest did not comment for this item.
25/02/2018
Rated 5 out of 5 :
Liked: A very friendly and warm welcome. Very nice place with plenty of parking. Quaint spacious room and close to local town centre. Lovely breakfast and lovely owners. Highly recommend Nothing
18/01/2018
Rated 5 out of 5 :
One night stay for work, turned up late evening, quick friendly check in. Comfortable stay, good shower, everything you need. Excellent value and breakfast included as well! See you again. 5 minutes walk from tube station, lots of local shops, bars, restaurants.
04/01/2018
Liked: The hotel and location?Nothing
27/12/2017
Rated 3.8 out of 5 :
Liked: Everything
Disliked: Nothing
10/12/2017
Rated 4.2 out of 5 :
Liked: Fantastic location for places we wanted to go. The owners are lovely I was made a herbal drink for nothing to help me with my cold, and asked if I would like another for my trip home
Disliked: Guest did not comment for this item.
29/11/2017
Liked: I am a vegan and found enough to eat for breakfast.
Disliked: Guest did not comment for this item.
20/11/2017
Rated 3.8 out of 5 :
Liked: Excellent room
Disliked: Guest did not comment for this item.
17/11/2017
Rated 4.2 out of 5 :
Liked: The room was exactly what it needed to be spacious and clean. Break fast was cooked to order and the morning staff were polite
Disliked: Nothing really it was a pleasant stay in a well ran establishment.
16/11/2017
Rated 4.6 out of 5 :
Liked: Great location for us and fabulous breakfast.
Disliked: Initial room temperature and the hot water pressure in the bathroom in the evening
13/11/2017
Rated 4.8 out of 5 :
Liked: The rooms are large, comfortable, and the breakfast was excellent.
Disliked: Guest did not comment for this item.
13/11/2017
Rated 4.8 out of 5 :
Liked: Welcoming staff. Clean and cosy, even in cold weather. Varied, nice breakfast.
Disliked: Guest did not comment for this item.
07/11/2017
Rated 5 out of 5 :
Liked: Hosts are very pleasant and welcoming. A very good breakfast. Beds are very comfortable.
Disliked: Guest did not comment for this item.
15/10/2017
Rated 5 out of 5 :
Liked: A good choice of breakfast - and the hot food was cooked on order - nothing pre prepared. It was hot, and served directly to the table. Self serve for cereals, toast, yoghurts, fresh fruit, juice, tea and coffee. Parking outside off road, which is a real bonus in London area. Toffees on reception - another bonus! Bedrooms airy and roomy! en-suite perfectly good. Water hot.
Disliked: Guest did not comment for this item.
13/10/2017
Rated 5 out of 5 :
Liked: The room was clean and beds were comfortable, poached eggs were perfect at breakfast and there was a good choice of other things. Very pretty garden to look out at from the dining room. The house was Victorian and the old features had been kept such as fireplaces and beautiful stained glass around the front door. I am pleased I stayed there and definitely would go there again. It was located in quite a nice area and not far for us to walk to get an evening meal, there were several restaurants along the high street. It was also quiet.
Disliked: Although the owners were trying to keep the Victorian theme the furniture and carpets were a little tired.
12/10/2017
Rated 4.2 out of 5 :
Liked: Great Room and comfortable to sit in as well as sleep. Friendly owners and good location with parking reserved. Bright and cheerful dining room although only tasted a quick breakfast
Disliked: Guest did not comment for this item.
02/10/2017
Rated 5 out of 5 :
Liked: everything was fine thanks
Disliked: Everything was fine thanks
25/09/2017
Rated 4.6 out of 5 :
Liked: Excellent breakfast and staff were very helpful and polite.
Disliked: Guest did not comment for this item.
22/09/2017
Rated 5 out of 5 :
Liked: The room was clean, comfortable and well-appointed
Disliked: I have no negative comments
22/09/2017
Rated 5 out of 5 :
Liked: Fabulous stay again Lovely large room comfortable bed excellent nights sleep, Love the little extras in the room ?
Disliked: Guest did not comment for this item.
17/09/2017
Rated 5 out of 5 :
Liked: Great place to stay. Wonderful and helpful staff, clean room lots of space and comfortable bed.
Disliked: Guest did not comment for this item.
08/09/2017
Rated 5 out of 5 :
Liked: Always friendly and helpful staff
Disliked: Guest did not comment for this item.
27/08/2017
Rated 5 out of 5 :
Liked: Friendly helpful staff. Lovely garden, good breakfast
Disliked: Guest did not comment for this item.
26/08/2017
Rated 5 out of 5 :
I spent a comfortable night at Heatherbank. The hotel has its own unique style, so much more soul than a branch of a chain would have. The room had everything I needed. The staff were helpful and friendly. Good breakfast. I'll be back.
18/08/2017
Rated 2.7 out of 5 :
Liked: Close to the airport. Ok price.
Disliked: The spider and woodlice in the room. The smell of damp.
04/08/2017
Rated 4.2 out of 5 :
Liked: so handy for our visit
Disliked: It's not that I didn't like it but room could do with a little tender loving care - bathroom good
02/08/2017
Rated 4.2 out of 5 :
Liked: Our room was surprisingly quiet knowing that a busy road was just a little way away.
Disliked: The only thing that stood out was the lack of light in the bathroom.
02/08/2017
Rated 4.0 out of 5 :
Liked: The breakfast was generous.
Disliked: They have a dog in a cage in the laundry next to reception, very distressing for a dog lover to see. I wouldn't stay here again nor would I recommend it to anyone based on this alone.
21/07/2017
Rated 5 out of 5 :
Liked: Very friendly and highly helpful staff!
Disliked: Guest did not comment for this item.
17/07/2017
Rated 4.8 out of 5 :
Liked: Great staff and good value for money.
Disliked: Guest did not comment for this item.
12/07/2017
Rated 4.8 out of 5 :
Liked: Everything was incredibly clean and tidy (and I am a stickler! ) and the hosts were charming.
Disliked: Guest did not comment for this item.
12/07/2017
Rated 4.8 out of 5 :
Liked: Very clean & friendly environment and nicely maintained garden
Disliked: Guest did not comment for this item.
10/07/2017
Rated 5 out of 5 :
Liked: Unlimited drinks at breakfast Choice of breakfast food Friendly to talk to comfortable room
Disliked: A few marks on the wall ( but been very picky there)
10/07/2017
Rated 5 out of 5 :
Liked: Absolutely excellent on every count!
Disliked: Guest did not comment for this item.
08/07/2017
Rated 4.2 out of 5 :
Liked: Good location
Disliked: Guest did not comment for this item.
01/07/2017
Rated 4.6 out of 5 :
Liked: Lovely room very clean. Wonderful staff very welcoming
Disliked: Guest did not comment for this item.
01/07/2017
Rated 4.8 out of 5 :
Liked: Helpful staff, lovely big room, great breakfast!
Disliked: Nothing really, washer on kitchen tap needs replacing but everything else was great.
27/06/2017
Rated 3.8 out of 5 :
Liked: Owners very friendly. Breakfast filled us up for the day and the garden was lovely.
Disliked: The hotel was fine but a bit of a way to get back to from Wembley.
20/06/2017
Rated 5 out of 5 :
Liked: Had a warm welcome. Lovely clean room, excellent breakfast, staff friendly
Disliked: Guest did not comment for this item.
16/06/2017
Rated 4.8 out of 5 :
Liked: Very convenient for the underground and a nice comfortable room overlooking the garden. Great breakfast.
Disliked: Guest did not comment for this item.
29/05/2017
Rated 4.5 out of 5 :
Liked: Great location near underground station. We chose the area as we could drive there, park and then use the tube. We were made welcome. Our room was a good size and comfortable. Our room overlooked the large garden. Breakfast midweek started at 6.30 and the cooked breakfast was good.
Disliked: Nothing
29/05/2017
Rated 5 out of 5 :
Liked: The friendliness and outdoor gardens
Disliked: Ground floor room. Ext to kitchen
22/05/2017
Rated 4.4 out of 5 :
Liked: The reception we received was warm, friendly and very helpful, the tube station was only short walk.
Disliked: Guest did not comment for this item.
14/05/2017
Rated 4.8 out of 5 :
Liked: A perfect location for visiting Camden, very welcoming and a really good breakfast.
Disliked: Guest did not comment for this item.
13/05/2017
Rated 5 out of 5 :
Went here for business and leisure. Very nice people that made me feel at home. Room very clean and tidy. Lovely garden in the back. Breakfast made to order and quickly! Spent three nights and will be back!
10/05/2017
Rated 5 out of 5 :
My daughter & I stayed 3 lovely nights at the Heatherbank. Our room was very spacious and comfortable. Breakfast was cooked to order & our host & hostess were very accommodating. We will definitely be back!
07/05/2017
Rated 4.8 out of 5 :
Liked: Freshly cooked breakfast and friendly staff
Disliked: Decor a little dated, shower not great
07/05/2017
Rated 4.8 out of 5 :
Liked: The staff were very accommodating, friendly and helpful and the breakfast was freshly cooked and excellent. Just 3 or 4 minutes from the Northern line meant we could easily commute into London and with parking at the front door, everything was pretty much perfect for a two night business stay. This guest House is good value for money and very clean. Also there are very good Thai, Indian and Sushi Restaurants and an excellent pub just a two minute walk away.
Disliked: There was nothing that I did not like about it and I would not criticise anything. If you want more, then spend more. It is unlikely you will get better for this price.
01/05/2017
Rated 4.6 out of 5 :
Liked: It was clean and comfortable. Great central location. No street noise. Breakfast was cooked to order and the view in the morning at breakfast of the garden was beautiful.
Disliked: The decor is a bit dated but cleanliness and comfort trump this!
27/04/2017
Rated 5 out of 5 :
Stayed here loads of times since 2003 and keep coming back because we love Jackie and her staff always made welcome such a great hotel keep up the good work and we will see you's in January 5 stars to the heatherbank.
25/04/2017
Rated 5 out of 5 :
Liked: Stayed there twice, the owner and the manager are very polite and friendly, the location is 3 minutes walk from the tube station and 3 minutes walk (in the opposite direction) to the High Street where shops, restaurants, a large supermarket, cafes etc can be found. The rooms are decent sized, and although some refurbishment wouldn't hurt they don't feel dirty though, on the contrary the level of cleanliness & housekeeping is excellent. The B&B is quiet, good for families, couples etc, you will not find stag parties staying there or anything similar. Although not located in Central London, you can catch a direct tube and be in Camden Town within 15 minutes, Euston in 20, the rest of the City Centre within 30 minutes.
Disliked: Guest did not comment for this item.
19/04/2017
Rated 5 out of 5 :
Liked: guest did not comment for this item.
Disliked: The shower could be better
17/04/2017
Rated 4.8 out of 5 :
Liked: Wonderful staff, comfortable rooms, lovely garden and absolutely delicious breakfast. This was our 2nd stay at Heatherbank, and there will definitely be - at least - a third!
Disliked: Nothing.
16/04/2017
Rated 4.0 out of 5 :
Liked: Was good value you for money and a good location to drive too and then get into central London using public transport. I would stay here again
Disliked: The light in the bathroom is a little bit on the dim side but that's about it really and that's me being picky to put something in this here box
05/04/2017
Rated 5 out of 5 :
Liked: Very friendly staff Lovely room. Cleanliness of the hotel Beautiful garden.
Disliked: Guest did not comment for this item.
24/03/2017
Rated 4.8 out of 5 :
Liked: sandwiches are very nice.
Disliked: Guest did not comment for this item.
18/03/2017
Rated 4 out of 5 :
We stayed in a twin room to go to a gig at ally pally Really pleasant guesthouse run by nice people. Very clean and convenient for tube (4 minutes walk) and short taxi ride to Ally Pally Breakfast was also good quality Would stay here again for another gig Thank you.
06/03/2017
Rated 4.4 out of 5 :
Liked: Extensive breakfast choice.
Disliked: The room was rather warm, especially at night but there was a fan provided.
02/03/2017
Rated 5 out of 5 :
Liked: near tube. Good location friendly staff, good choice of breakfast. Really warm and very clean
Disliked: Nothing to dislike
27/02/2017
Rated 4.0 out of 5 :
Liked: A pleasant stay and really good breakfast. Friendly place.
Disliked: Guest did not comment for this item.
31/01/2017
Rated 5 out of 5 :
Liked: Good value for money, free off road parking. Room was great and fridge an added bonus. Underground station 500 meters and good selection of shops and restaurants 500 meters in the opposite direction. Great base for seeing London without paying high London prices
Disliked: I particularly like sausages so a bit more up market one at breakfast would have made my life complete.
05/01/2017
Rated 4.8 out of 5 :
Liked: Excellent hosts. Very friendly and helpful.
Disliked: Guest did not comment for this item.
18/12/2016
Rated 3.4 out of 5 :
Liked: Location was ideal for our place of work
Disliked: Nowhere to relax with friends, no lounge area, no bar
01/01/2017
Rated 4.2 out of 5 :
Liked: Nice hotel with polite and helpful personnel. Very good cleaning services, clean towels every day, satisfactory breakfast. No doubt I recommend it.
Disliked: Guest did not comment for this item.
11/12/2016
Rated 2.1 out of 5 :
Liked: nothing
Disliked: Far too hot. Bed very uncomfortable breakfast was disgraceful
05/12/2016
Rated 4.6 out of 5 :
Liked: Staff very friendly and accommodating, wanting to ensure our stay was as pleasurable as possible. Good breakfast.
Disliked: Room kettle had been descaled and smell/tasted of tcp.
05/12/2016
Rated 3.2 out of 5 :
Liked: quite room, mattress good
Disliked: Shower was not working properly. Spent too much time making own toast
20/11/2016
Rated 5 out of 5 :
Liked: Rooms were very clean beds so comfortable
Disliked: Guest did not comment for this item.
14/11/2016
Rated 3.8 out of 5 :
Liked: Friendly staff
Disliked: Nothing
11/11/2016
Rated 3.8 out of 5 :
Liked: The breakfast was very good.
Disliked: The bed was right up to the wall so had a job to climb out on one side.
11/11/2016
Rated 2.7 out of 5 :
Liked: Helpful staff and lovely breakfast room.
Disliked: Room and on suite facilities were rather tired and in need of decorating could have been cleaner.
04/11/2016
Rated 4.8 out of 5 :
Liked: Everything was great. Good area very convenient to restaurants, shops and public transport. Good parking. Lovely room and en-suite and a very nice breakfast. Will definitely stay again
Disliked: Nothing
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