Holiday Inn Express Ealing
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Customer Reviews For The Holiday Inn Express Ealing


Address: 75 Broadway, Ealing, London, W13 9BP, England
This hotel has averaged a score of 4.4 out of 5 by 1974 past guests
>>>Booking.com (average customer rating 4.4 out of 5 from 1727 reviews)
>>>Tripadvisor (ranked 165 of 1117 for Hotels in London and rated 4.5 out of 5 from 287 reviews)

10/06/2019
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07/06/2019
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05/06/2019
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04/06/2019
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03/06/2019
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02/06/2019
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01/06/2019
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31/05/2019
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29/05/2019
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28/05/2019
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27/05/2019
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26/05/2019
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22/05/2019
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18/05/2019
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13/04/2019
Rated 3 out of 5 :
Dear guest, \nThank you for leaving us a lovely review on your stay! \n\nWe are glad to have found out you have enjoyed the stay and found our prices affordable and convenient ! \n\nWe hope to see you son again and hopefully try our breakfast then! \n\nThank you\nKind regards\nHerbie Pirnia\nGuest Service Assistant.
09/04/2019
Rated 3 out of 5 :
Dear guest, \n\nThank you for booking your stay with us.\n\nWe are grateful to be in an area full of pubs and restaurants as well as public transport and we are glad you have used the tfl to travel around London! \n\nWe hope to host you again on your next visit! \nThank you\nKind regards\nHerbie Pirnia\nGuest Service Assistant.
02/04/2019
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01/04/2019
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31/03/2019
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30/03/2019
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27/03/2019
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26/03/2019
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25/03/2019
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24/03/2019
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22/03/2019
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20/03/2019
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18/03/2019
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17/03/2019
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13/03/2019
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11/03/2019
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10/03/2019
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09/02/2019
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04/02/2019
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02/02/2019
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01/02/2019
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31/01/2019
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30/01/2019
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28/01/2019
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27/01/2019
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26/01/2019
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21/01/2019
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20/01/2019
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19/01/2019
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17/01/2019
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09/01/2019
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08/01/2019
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12/12/2018
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11/12/2018
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10/12/2018
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06/12/2018
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05/12/2018
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04/12/2018
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03/12/2018
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30/11/2018
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30/11/2018
Rated 1 out of 5 :
I booked this hotel and then cancelled well in advance of the deadline. I spoke to "Julian" and got a cancellation number. My credit card was still charged and I have made repeated calls to the Manager, Holiday Inn and Customer Service. They all say.
29/11/2018
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27/11/2018
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26/11/2018
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25/11/2018
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25/11/2018
Rated 5 out of 5 :
Staying here for 3 nights to visit a friend, living in West Ealing. My room is located to a side road, so the noise is limited. I like the design of the room, modern and clean, so is the bath room. Room povides free coffee.
24/11/2018
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20/11/2018
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19/11/2018
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18/11/2018
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17/11/2018
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14/11/2018
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13/11/2018
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12/11/2018
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11/11/2018
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09/11/2018
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08/11/2018
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07/11/2018
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05/11/2018
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04/11/2018
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03/11/2018
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02/11/2018
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01/11/2018
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28/10/2018
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23/10/2018
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12/11/2018
Rated 5 out of 5 :
Went with a friend as it was reasonably close to Kew Gardens. The reviews were good and deservedly so. The service from Louise, Joanna and all the other staff whose names I cannot remember was 5 star. They were so helpful and friendly - nothing.
28/10/2018
Rated 5 out of 5 :
There are a lot of Holiday Inn Express hotel in London but this is the cheapest among the rest. The location is good although it is quite far away from town (takes about 50 minutes by tube to reach there) but you can travel to anywhere.
22/10/2018
Rated 5 out of 5 :
I took my wife for her birthday to watch the nfl and stayed here! From the moment we walked in the staff were incredibly friendly and helpful. They left a birthday card on the bed with a voucher for 2 free drinks! We had a.
21/10/2018
Rated 4 out of 5 :
Welcoming, friendly and helpful staff. The hotel is modern, well appointed, bright and clean. The room was also well appointed and comfortable and was immaculate. Breakfast was good too. The hotel does not have parking and this is the only reason I did not give.
19/10/2018
Rated 4.4 out of 5 :
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15/10/2018
Rated 4.8 out of 5 :
Liked: The whole hotel is clean and has modern design. The room is big enough with a comfortable bed and you even get soft and hard pillows too Bathroom is also bigger than we expected. If you forget something like bodylotion, razor, sanitary things etc. They have it! Friendly, helpful staff Check in/out is quick and easy Breakfast is basic but fresh and delicious. Hotel is a bit far from the city centre (as shown on the map) but the bus stop is literally 2 seconds away, just in front of the door so transport is not a problem There are several shops and restaurants nearby e. G : Lidl and an awsome polish supermarket is 1 minutes walk. I would recommend this place for everyone! For this price in London it's amazing. I would give this hotel one more star Thanks for making our stay so enjoyable.
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13/10/2018
Rated 4.8 out of 5 :
Liked: The room was very comfortable and spotless Good breakfast and friendly staff.
Disliked: Windows washed at 6:00 am
13/10/2018
Rated 4.6 out of 5 :
Liked: Staffing are great spacially Johana she was so helpful. The hotel is clean and nearby bus stop
Disliked: Poor breakfast less option and the same every day
09/10/2018
Rated 4.8 out of 5 :
Liked: Excellent breakfast good choice
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07/10/2018
Rated 4.6 out of 5 :
Liked: Staff, surroundings, cleanliness
Disliked: Food was fantastic but need to add more choices
07/10/2018
Rated 5 out of 5 :
Liked: Pretty great location, the bus stop is right in front of the hotel and subway station is 10minutes walk. Many stores and restaurants surrounding.
Disliked: It seems not safe neighbourhood but it is fine if you don't go out at night
06/10/2018
Rated 5 out of 5 :
Liked: Firstly, location. Excellent, spacious room, with modern design, comfortable bed. Spotless bathroom. Excellent customer service. Good breakfast (a bit basic, but good value for money).
Disliked: Car parking facilities.
05/10/2018
Rated 4.0 out of 5 :
Liked: I enjoyed being able to order a pizza in the evening when I was too tired to go out for dinner. It was very access.
Disliked: The toaster was not always on the same setting. It was much too light. Not much more than warm bread. One day I double toasted my toast because it worked before, the toaster had been turned up. It burnt my toast. ! (
03/10/2018
Rated 4.4 out of 5 :
Liked: The breakfafast was good enough. Buffet format. Staff were excellent. Very friendly. Girl rang me after I was finoshed stay to ask how I was as I had been feeling ill when I was checking out. Very nice of her. Only stayed 2 notes but definitely enjoyed it
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01/10/2018
Rated 4.0 out of 5 :
Liked: Good location and friendly staff
Disliked: No parking near hotel
30/09/2018
Rated 4.6 out of 5 :
Liked: Great value for the money. Clean, comfortable, friendly staff.
Disliked: Location is far from tube stations and attractions if you're a tourist. Breakfast could use some more variety.
30/09/2018
Rated 4.0 out of 5 :
Liked: It's perfect for me
Disliked: I actually like it very much
25/09/2018
Rated 5 out of 5 :
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23/09/2018
Rated 3.8 out of 5 :
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22/09/2018
Rated 4.0 out of 5 :
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20/09/2018
Rated 4.2 out of 5 :
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17/09/2018
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16/09/2018
Rated 5 out of 5 :
Excellent value hotel, the staff were very welcoming, they couldn't do enough for you. The rooms are well appointed, looks as though they have just been refurbished. Comfortable bed and lively breakfast, would recommend.
15/09/2018
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14/09/2018
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14/09/2018
Rated 5 out of 5 :
A very clean and pleasant hotel which is quite new and in pristine condition as a result. No worn or tired furnishings at this hotel. Reception staff are very pleasant and helpful and the rooms are large, exceptionally clean and quiet. The breakfast that is.
13/09/2018
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11/09/2018
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11/09/2018
Rated 5 out of 5 :
Remarkable staff. Thanks to Joanna as she is always happy to assist and let you feel at home. Great breakfast included in your rate and excellent room. I've been to this hotel many times and I am recommending this hotel to anyone visiting Ealing.
08/09/2018
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07/09/2018
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06/09/2018
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05/09/2018
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04/09/2018
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02/09/2018
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31/08/2018
Rated 5 out of 5 :
Liked: This hotel is one of the best I've stated in. The staff are friendly, the room, although a little small was clean and tidy and had great facilities. I definitely intend on returning to this hotel next time I am in London.
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30/08/2018
Rated 4.2 out of 5 :
Liked: Friendly staff, clean, breakfast and transportation access.
Disliked: Guest did not comment for this item.
30/08/2018
Rated 4.2 out of 5 :
Liked: One staff member in particular, unfortunately I cant remember his name but he was there around 9:30pm Tuesday 28th, was beyond helpful! Clean rooms, amazing breakfast and in a great location!
Disliked: Television went quite dark after watching it for a short while, could still see the television but was still quite dark. Toilet didn't appear to flush properly so was noisy all night.
29/08/2018
Rated 4.6 out of 5 :
Liked: Staff were great & tried their best to look after us
Disliked: We went for this hotel as it offered parking. That was not right, their parking was identified as some spots that were in the local library car park & there was a complicated phone booking system required to get the car registered. Awful process, this nearly tipped us outta here.
31/08/2018
Rated 5 out of 5 :
When I arrived in the car park that the hotel suggests that guests park in, I was a little concerned as the area seems a little unsafe for someone to be walking around alone at night. However, all was fine and it was just a.
31/08/2018
Rated 5 out of 5 :
A return visit to this hotel. I had a lot of luggage so asked for a room that did not have stairs to negotiate on the way to. Strange, but some floors do have different levels served with stairs after the elevator. Easy check in,.
28/08/2018
Rated 5 out of 5 :
Liked: The polish lady at reception was wonderful!
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27/08/2018
Rated 4.5 out of 5 :
Liked: The rooms are so lovely
Disliked: The hotel entrance
26/08/2018
Rated 4.8 out of 5 :
Liked: Very friendly and helpful staff. Rooms very clean and comfortable, if a little small.
Disliked: Rooms small. Location not as close to Ealing Broadway as I had expected (but with easy bus access)
25/08/2018
Rated 5 out of 5 :
Liked: Nice clean rooms, comfortable. Enjoyed stay and easy commute to town centre. Next to a Lidl and loads if restaurants. Would stay again
Disliked: The staff were a bit rude at first but also helpful in sorting out the electrical problem in the room.
25/08/2018
Rated 5 out of 5 :
Liked: Staff were so friendly and informative, even let us check out at a later time.
Disliked: Nothing I didn't like.
24/08/2018
Rated 5 out of 5 :
Liked: Really clean, modern hotel, room was very comfortable and staff were lovely
Disliked: Guest did not comment for this item.
24/08/2018
Rated 3 out of 5 :
As a basic hotel, there isn't a lot wrong with this place. Its tidy, comfortable, roomy, has friendly staff and a decent breakfast. Unfortunately there's aspects to it, some out of their control, that don't make for a great stay. The area is pretty run.
23/08/2018
Rated 4.6 out of 5 :
Liked: The rooms were clean, warm and modern. The bathroom was clean and the shower was powerful. All of the staff were friendly and helpful. The breakfast was terrific.
Disliked: Couldn't fault it.
22/08/2018
Rated 3.8 out of 5 :
Liked: 1- its extremely clean 2- the room space is well utilized 3- Wi-Fi speed and service was good 4- great hospitality from the hotel staff
Disliked: 1- Variety in breakfast specially with a guest who stays for a week or more 2- All of the stuff was working 24*7 are only in the reception so in case of any emergency or need a help in anything, its not easy
17/08/2018
Rated 4.2 out of 5 :
Liked: Staff were extremely pleasant and helpful. Room was exactly as expected and very clean. Good range of breakfast food.
Disliked: Plates were cold and this caused hot food to chill quickly
14/08/2018
Rated 3.8 out of 5 :
Liked: The hotel was clean and well kept. The staff were welcoming and polite.
Disliked: It wouldve been good to have an empty mini fridge. The coffee machine in the breakfast area was broken down 3 out of the 6 days I stayed at the hotel. Biggest problem I had was the lack of parking facility. I had to wake up every morning to move the car at 8 am to a distant location and walk back. The hotel should provide parking permit to guests with cars.
13/08/2018
Rated 4.8 out of 5 :
Liked: Helpful staff, daily breakfast, bus stop outside door of hotel, grocery and eating establishments are in vicinity of hotel.
Disliked: Room was small, but that was expected.
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