Holiday Inn Express Epsom Downs
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Customer Reviews For The Holiday Inn Express Epsom


Address: Langley Vale Road, Epsom, Surrey, KT18 5LG, England, UK
This hotel has averaged a score of 4.2 out of 5 by 1483 past guests
>>>Booking.com (average customer rating 4.4 out of 5 from 878 reviews)
>>>Tripadvisor (ranked 1 of 7 for Hotels in Epsom and rated 4 out of 5 from 615 reviews)

10/06/2019
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27/05/2019
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26/05/2019
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23/05/2019
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04/05/2019
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07/04/2019
Rated 4 out of 5 :
Thanks for taking the time to review us Thomas. Your feedback I very valuable to us and will be passed on to the team.\nKind Regards\nHanna.
03/04/2019
Rated 4 out of 5 :
Dear Carol, \nThank you for taking the time to review us and lovely comments, I will be sure to pass them on to the team. We hope to have you back in the near future. \nKind Regards\nHanna \nSales Manager\n.
30/03/2019
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28/03/2019
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27/03/2019
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24/03/2019
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23/03/2019
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21/03/2019
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19/03/2019
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17/03/2019
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13/03/2019
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10/03/2019
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01/03/2019
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23/02/2019
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19/02/2019
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17/02/2019
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14/02/2019
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09/02/2019
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06/02/2019
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02/02/2019
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31/01/2019
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29/01/2019
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20/01/2019
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03/01/2019
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31/12/2018
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29/12/2018
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28/12/2018
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21/12/2018
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15/12/2018
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13/12/2018
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26/11/2018
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22/11/2018
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11/11/2018
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10/11/2018
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05/11/2018
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04/11/2018
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02/11/2018
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01/11/2018
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30/10/2018
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27/10/2018
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24/10/2018
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22/10/2018
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11/11/2018
Rated 4 out of 5 :
I recently visited Holiday inn as part of my business trip, the Hotel is little far from Heathrow as this was my first time in London I had hard time finding this place, though the location is quite remote but awesome view and you will.
27/10/2018
Rated 4 out of 5 :
Decent enough hotel. Friendly staff, clean comfortable room and usual decent hi breakfast. No complaints but similarly nothing exceptional. Wont hesitate to stay here again. Lovely walk into Epsom from the hotel.
26/10/2018
Rated 4 out of 5 :
I only stayed at the hotel overnight. The room was good, everything worked and breakfast was very nice indeed. I didn't stay Long enough to form a stronger opinion. I had a quick stroll across the race course after I arrived, which was something different.
21/10/2018
Rated 4 out of 5 :
Myself, my husband and our 2 children booked a family room for a one night stay, on Saturday 20th October, while we attended a wedding at the racecourse. We were very happy with our short stay at the hotel and found it to be clean,.
20/10/2018
Rated 4.8 out of 5 :
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18/10/2018
Rated 5 out of 5 :
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15/10/2018
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12/10/2018
Rated 4.8 out of 5 :
Liked: Great location. Super room and facilities. Handy for local events
Disliked: The only down side was it seems the walls in the rooms were thin and we could hear televisions and people snoring, coughing Etc however this did not detract from my opinion of the facility
08/10/2018
Rated 4.6 out of 5 :
Liked: The Location. Breakfast was very good.
Disliked: The price of £145 through the website
07/10/2018
Rated 4.8 out of 5 :
Liked: The staff were most cheery helpful and as we stayed on 3 separate occasions within a month they remembered us on each visit. The went out of their way to assist us in having the same room or the 3 visits. I also left a scarf in the dining room and the next morning a staff member handed it over having remembered I wore it the night before - so think the staff and management showed great affinity with the guests.
Disliked: No
06/10/2018
Rated 3.8 out of 5 :
Liked: Good selection of food at breakfast. Bar staff pleasant.
Disliked: Being woken up in the middle of thenight with fire alarm!
05/10/2018
Rated 5 out of 5 :
Liked: I liked Everything in the hotel: facilities was great, comfortable bed, clean room, nice. There was one guest who should apologise to all who stayed tonight for setting on fire alarm in the middle of the night due to him or her being to lazy to go downstairs to smoke. Hotel staff is very nice and friendly. Thanks to them my stay was more comfortable and memorable. Will be returning.
Disliked: I liked Everything.
02/10/2018
Rated 5 out of 5 :
Liked: The room although basic was very comfortable & clean, breakfast was well presented
Disliked: On Monday morning for breakfast, the hot food ran out & was kept waiting as brought out bit by bit. Seemed no sense of urgency although quite a few people around.
02/10/2018
Rated 3.1 out of 5 :
Liked: Accommodation good, location good.
Disliked: Lady at the desk was not very welcoming and when I asked if my room is facing the views of London she said yes and wheb I got there the only view I got was the hotel bar and car park. Very dissatisfied.
02/10/2018
Rated 4.0 out of 5 :
Liked: Perfectly located to Epsom Downs. Clean, modern and welcoming.
Disliked: Breakfast was limited as they had run out of most cooked food by 8.30am had only a few slices of bread on display.
29/09/2018
Rated 4 out of 5 :
This is a good example of a Holiday Inn Express hotel. Staff are friendly and attentive, location is exceptionally handy for racecourse and my room had a great view. Breakfast is more than adequate, but you'll need to find yourself dinner elsewhere.
26/09/2018
Rated 4.6 out of 5 :
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25/09/2018
Rated 2.5 out of 5 :
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24/09/2018
Rated 4 out of 5 :
Stayed one night at this hotel. Room was a good size, clean and modern. Bathroom was also good. Breakfast was a little disappointing in the lack of choice. The fruit available was obviously not fresh (frozen) and only one sort of yogurt. Not a great.
23/09/2018
Rated 5 out of 5 :
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