Holiday Inn Kings Cross/Bloomsbury Hotel
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Customer Reviews For The Holiday Inn Kings Cross Hotel


Address: 1 Kings Cross Rd., London, England, UK, WC1X 9HX
This hotel has averaged a score of 3.8 out of 5 by 7508 past guests
>>>Booking.com (average customer rating 4.2 out of 5 from 3560 reviews)
>>>Tripadvisor (ranked 477 of 1132 for Hotels in London and rated 3.5 out of 5 from 3874 reviews)

30/09/2019
Rated 4.8 out of 5 :
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29/09/2019
Rated 4.0 out of 5 :
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26/09/2019
Rated 4.0 out of 5 :
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24/09/2019
Rated 4.8 out of 5 :
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21/09/2019
Rated 4.8 out of 5 :
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19/09/2019
Rated 3 out of 5 :
Dear guest\n\nThank you for taking your time to review your recent stay at Crowne Plaza London Kings Cross.\nI am glad to learn you have enjoyed your stay and impressed by our service.\nI hope we can welcome you back, \nKind regards\nVahid Saadati\n
19/09/2019
Rated 3 out of 5 :
Dear guest\nThank you for your feedback, \nI hope we have this opportunity to welcome you back.\nKind regards\nVahid Saadati\n
17/09/2019
Rated 3 out of 5 :
Dear Lauren\nThank you for taking your time to review your recent stay at Crowne Plaza London Kings Cross.\nI am very pleased to see that you enjoy your stay with us and impress by our service.\nI hope we can welcome you all the time.\nKind regards\nVahid Saadati
16/09/2019
Rated 4.6 out of 5 :
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15/09/2019
Rated 4.2 out of 5 :
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15/09/2019
Rated 4.6 out of 5 :
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14/09/2019
Rated 4.4 out of 5 :
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12/09/2019
Rated 4.2 out of 5 :
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10/09/2019
Rated 4.6 out of 5 :
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09/09/2019
Rated 4.0 out of 5 :
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09/09/2019
Rated 4.2 out of 5 :
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07/09/2019
Rated 4.6 out of 5 :
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06/09/2019
Rated 3.6 out of 5 :
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06/09/2019
Rated 3.8 out of 5 :
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05/09/2019
Rated 4.6 out of 5 :
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05/09/2019
Rated 4.2 out of 5 :
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04/09/2019
Rated 4 out of 5 :
Dear Chris, \n\nThank you for taking the time to post your impressions. We appreciate your visit and Lovely feedback. \n\nWe hope we will have the opportunity to welcome you again for a flawless stay. \n\nBest regards, \n\nBulent Vatansever \nGuest Services Manager\n\n.
03/09/2019
Rated 4.8 out of 5 :
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02/09/2019
Rated 4.8 out of 5 :
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01/09/2019
Rated 4.2 out of 5 :
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01/09/2019
Rated 4.6 out of 5 :
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29/08/2019
Rated 4.4 out of 5 :
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28/08/2019
Rated 4.0 out of 5 :
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28/08/2019
Rated 4 out of 5 :
Dear Chris\nThank you for taking your time to review your recent stay with us, \nI am very disappointed to see your stay was not up to your expectations. I will pass over your feedback to relevant departments.\nI hope we can welcome you back.\nKind regards\nVahid Saadati.
27/08/2019
Rated 4 out of 5 :
Dear guest\nThank you for taking your time to review your recent stay with us.\nPlease accept my sincere apologies regarding the mini-bar and the sink. I will pass over your feedback to relevant departments.\nI hope we can welcome you back.\nkind regards\nVahid Saadati.
26/08/2019
Rated 4.5 out of 5 :
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26/08/2019
Rated 4.4 out of 5 :
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26/08/2019
Rated 4.6 out of 5 :
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26/08/2019
Rated 4 out of 5 :
Dear guest\nThank you for taking your time to review your recent stay at our hotel.\nI am very disappointed to see your stay was not up to your expectations, please assure I will pass over your detailed feedback to relevant departments.\nI hope we can welcome you back.\nKind regards\nVahid Saadati.
24/08/2019
Rated 3.8 out of 5 :
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24/08/2019
Rated 4.6 out of 5 :
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23/08/2019
Rated 4 out of 5 :
Dear mrsjenks, \n\nMany thanks for choosing the Crowne Plaza London - Kings Cross to celebrate your birthday.\n\nWe are pleased to hear that it was an enjoyable one, and my most sincere apologies for the hectic breakfast.\n\nWe hope to see you again son.\n\nBest regards.
22/08/2019
Rated 4.6 out of 5 :
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19/08/2019
Rated 3.6 out of 5 :
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19/08/2019
Rated 3 out of 5 :
Dear Athina\nThank you for taking your time to review your recent stay at Crowne Plaza London Kings Cross.\nYour feedback is very important to us, please assure I will pass it over to the relevant departments.\nI hope we can welcome you back.\nkind regards\nVahid Saadati.
19/08/2019
Rated 3 out of 5 :
Dear guest\n\nThank you for taking your time to review your recent stay with us.\nI am glad to see you have found the hotel clean and quite. Please accept my sincere apologies regarding the welcoming points and the smoking smell. Please contact me directly to award points to your account today.\nI hope we can welcome you back.\nKind regards\n\nVahid Saadati.
19/08/2019
Rated 3 out of 5 :
Dear MrPaul\n\nThank you for taking your time to review your recent stay at Crowne Plaza London-Kings Cross.\nI am pleased to see you have enjoyed your stay and impressed by the location.\nI hope we have this opportunity to welcome you back.\nKind regards\nVahid Saadati\n.
18/08/2019
Rated 4.4 out of 5 :
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18/08/2019
Rated 3.8 out of 5 :
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18/08/2019
Rated 3 out of 5 :
Dear My-Ooops, \n\nThank you for taking the time to post your impressions. We appreciate your visit and suggestions for improvement.\n\nWe hope we will have the opportunity to welcome you again for a flawless stay.\n\nBest regards\n\n.
17/08/2019
Rated 4.0 out of 5 :
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17/08/2019
Rated 3 out of 5 :
Dear Theresa W, \n\nThank you very much for your detailed review and kind recommendation. We really appreciate it.\n\nThere are a few buses from Rosebery Avenue going directly to central London. Exmouth Market is very lively especially during weekdays.\n\nThank you again for staying and we hope to welcome you again on your next travel to London.\n\nBest regards.
17/08/2019
Rated 3 out of 5 :
Dear Jasmira Richell. F, \n\nIt is such a pleasure reading your amazing review and shout out to Cletson and Igor. Thank you so much! \n\nWe all look forward to welcoming you back on many future occasions.\n\nA big thank you from the Crowne Plaza team.
16/08/2019
Rated 4.0 out of 5 :
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16/08/2019
Rated 3 out of 5 :
Dear Deborah A, \n\nThank you so much for this fabulous review and five stars. We really appreciate it! \n\nIt was a great pleasure looking after you and we look forward to your next stay.\n\nWarm regards.
16/08/2019
Rated 3 out of 5 :
Dear Sandy B, \n\nFirst of all, thank you for choosing the Crowne Plaza London - Kings Cross.\n\nI sincerely apologise for the poor experience you have had on this occasion. This is by no means typical of our usual standards and will be followed up accordingly. I have sent you a private message in the attempt to recover your trust in our hotel and services.\n\nThank you again for letting us know.\n\nBest regards\n\n.
15/08/2019
Rated 4.8 out of 5 :
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15/08/2019
Rated 3 out of 5 :
Dear HlW1988, \n\nThank you so much for taking the time to share your experience on TripAdvisor. Your feedback is very important to us, as it gives us the opportunity to strive for constant improvement.\n\nWhat you described is not typical of our usual standards and we thank you for bringing it to our attention. As TripAdvisor is totally anonymous, I have send you a private message in order to obtain further details.\n\nThank you again for staying and we welcome the opportunity to reaffirm your faith in our hotel and services.\n\nBest regards \n.
15/08/2019
Rated 3 out of 5 :
Dear robbieq2018, \n\nThank you so much for this outstanding feedback and 5 stars! We really appreciate it.\n\nWe hope to see you again on your next visit to London.\n\nWarm regards\n\n.
14/08/2019
Rated 3.8 out of 5 :
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13/08/2019
Rated 4.0 out of 5 :
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13/08/2019
Rated 3 out of 5 :
Dear guest\nThank you for taking your time to review your stay with us.\nI am very disappointed to see your stay was not up to your expectations Please accept my sincere apologies for any inconvenience regarding damp smell which is been sorted already.\nIn fact, from other guests reviews you can see this is not the our service. Your feedback is very important to us, I will pass it over to relevant departments.\nI hope we can welcome you back with up to your expectations service.\nKind regards\nVahid Saadati.
12/08/2019
Rated 3.8 out of 5 :
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12/08/2019
Rated 4.0 out of 5 :
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12/08/2019
Rated 3 out of 5 :
Dear guest\nThank you for taking your time to review your recent stay with us.\nI am glad to learn you have enjoyed the room and the A/C. Please accept my sincere apologies if the breakfast didn't meet your expectations. I will pass your feedback to relevant departments.\nI hope we can welcome you back.\nKind regards\nVahid saadati.
11/08/2019
Rated 4.6 out of 5 :
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09/08/2019
Rated 3 out of 5 :
Dear Betsy2414, \n\nFirst of all thank you for choosing Crowne Plaza London Kings Cross.\n\nThank you for your constructive feedback. I am extremely sorry to read that you recent stay did not live up to your expectations. I really regret not being able to address your concerns during your stay.\n\nPlease be free to contact me directly, if you wish to discuss your experience further.\n\nBest regards\nBulent Vatansever\nGuest Services Manager.
07/08/2019
Rated 4.6 out of 5 :
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07/08/2019
Rated 3 out of 5 :
Hello, \n\nPlease accept my apologies for any inconvenience.\n\nIf you can contact with us directly, I believe there is no issue with double pay. \n\nAs you know, one travel agency published bankruptcy. You can try to claim your money back from the travel agency.\n\nIf you would like to discuss this further, please do not hesitate to contact with us.\n\nBest regards, \nBulent Vatansever\nGuest Services Manager.
07/08/2019
Rated 3 out of 5 :
Dear Rebecca H, \n\nFirst of all, thank you for staying at the Crowne Plaza London - Kings Cross.\n\nI sincerely apologise for the cashier clerical error and all the inconvenience caused. I have sent you a private message and we will be following this up with the Front Desk team.\n\nWe always appreciate our guests' feedback good and bad, as it give us the opportunity to strive for constant improvement.\n\nThank you again for contacting us and we hope to welcome you back and redeem ourselves in the future.\n\nBest regards.
07/08/2019
Rated 3 out of 5 :
Dear Cargill\nThank you for taking your time to review your recent stay at Crowne Plaza London kings Cross.\nI am pleased to see you have enjoyed your stay and impressed by our service.\nI hope we have this opportunity to welcome you back.\nKind regards\n\nVahid Saadati\n.
07/08/2019
Rated 3 out of 5 :
Dear Darren\nThank you for takig your time to review your recent stay at Crowne Plaza London-Kings Cross.\nI am glad to see you have enjoyed your stay. I hope we can welcome you back.\nKind regards\nVahid Saadati.
07/08/2019
Rated 3 out of 5 :
Dear rohit11official, \n\nThank you for your constructive feedback. I am extremely sorry to read that you recent stay did not live up to your expectations. I really regret not being able to address your concerns during your stay.\n\nPlease be free to contact me directly, if you wish to discuss your experience further.\n\nBest regards\nRoberto Rossetti\n.
06/08/2019
Rated 4.6 out of 5 :
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05/08/2019
Rated 4.4 out of 5 :
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03/08/2019
Rated 4.4 out of 5 :
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03/08/2019
Rated 3 out of 5 :
Hello kdkelly97, \n\nWe are so glad you had such a great experience at Crowne Plaza London Kings Cross.\n\nYour kind words about your stay, our facilities and I would like to personally thank you for your feedback.\n\nThank you again for taking the time to review your recent stay, and we do hope we will have the pleasure of welcoming you back very son. \n\nWarm Regards, \nBulent Vatansever\nGuest Services Manager.
02/08/2019
Rated 3 out of 5 :
Hello Saintba, \n\nThank you so much for your brilliant feedback and lovely review! \n\nWe are so glad you chose Crowne Plaza London Kings Cross, and thrilled to hear we lived up to your expectations.\n\nWhat a pleasure to read that you also enjoyed our club lounge\n.\nWe will certainly thank all our colleagues for looking after you so well! \n\nThank you so much for your recommendations, and we can't wait to have you back! \n\nWarm regards, \nBulent Vatansever\nGuest Services Manager\n.
30/07/2019
Rated 4.8 out of 5 :
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30/07/2019
Rated 4.6 out of 5 :
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Milesfaster.co.uk customer reviews ↓
Rating out of 10: 4
Date stayed: April 2007
review: Hotel room was nice but it stops there.  Everything else was a disappointment!  Reception staff were rude, unhelpful and abbrupt.  Upon checkout I was totally ignored by the member of staff no conversation, not even eye contact.  I would not recommend this hotel to others.
Rating out of 10: 7
Date stayed: February 2006
review: The hotel overall is superb, I have stayed in many hotels across the country and room wise for a family of four the room was to a very high standard. The full English breakfast we had was also to a very high standard and is definitely worth the extra money over the continental breakfast. The facilities of the hotel are very good with an excellent leisure centre with everything you require in it for a short break.
The only reason I have not given this hotel a higher score is due to the Long walk from the nearest tube station. The hotel is a good 15 minute walk away from the nearest tube station and as we arrived late on it is very intimadating as the area is not the nicest and some parts are run down. Other than this a great hotel to stay in with some of the best facilities out of all the central London hotels.

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