Holiday Inn Luton South M1 Jct9
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Customer Reviews For The Holiday Inn Luton South


Address: London Rd, Markyate, St Albans, Hertfordshire, England, UK, AL3 8HH
This hotel has averaged a score of 3.6 out of 5 by 1010 past guests
>>>Booking.com (average customer rating 3.8 out of 5 from 392 reviews)
>>>Tripadvisor (ranked 17 of 28 for Hotels in Luton and rated 3.5 out of 5 from 594 reviews)

09/06/2019
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03/06/2019
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25/05/2019
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29/04/2019
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28/04/2019
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15/04/2019
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31/03/2019
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26/02/2019
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22/01/2019
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16/01/2019
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01/01/2019
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30/12/2018
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28/12/2018
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23/12/2018
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18/12/2018
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09/12/2018
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21/11/2018
Rated 1 out of 5 :
1st room was not clean and the toilet was hanging off the wall. The 2nd room was ok, but the shower was faulty. The response from reception was that the cleaning staff would look at it. No offer of another room so I could shower before.
18/11/2018
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13/11/2018
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11/11/2018
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24/10/2018
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06/11/2018
Rated 2 out of 5 :
I am really sorry Holidayinn, but although staff are lovely, food and drink is good, the rooms are far far too small. I felt like I was staying in a caravan. The windows are high and small. It felt very claustrophobic. Almost like a prison cell.
01/11/2018
Rated 2 out of 5 :
Allowed bookings without informing a wedding party was there, no effort given to reduce volume when I complained I couldn't sleep. No apology given, or offers to rectify the problem, door locks constantly failed, had to go to reception every time I wanted to go into.
31/10/2018
Rated 5 out of 5 :
Room was clean, bed was very comfortable. Stayed there only 1 night, to get easily on early morning flight. Walking distance to Luton airport is ca 15min. Reception service was very friendly and helpful. Thanks!
23/10/2018
Rated 1 out of 5 :
Run down, poor decoration and furniture in the so called ¹œbar area. Echoey, bland, out dated, small rooms with cheap furniture and old bed clothes. Is this how Holiday Inns are now? Stayed in far better budget Ibis hotels. Staff tried hard and were.
21/10/2018
Rated 4 out of 5 :
Stayed here with the family before a flight the next day. Hotel is fine, clean & tidy etc just if you have adjoining rooms the doors between don't open very well together. Lady on reception No acknowledgment of Platinum level membership but helpful none the.
16/10/2018
Rated 2 out of 5 :
We stayed at this hotel prior to going on holiday, booking in was good, parking for the car straight forward but when we got to the room we were very disappointed. It was clean enough but so small you would not believe, the bathroom had to be walked.
12/10/2018
Rated 5 out of 5 :
Met here this morning for a business meeting with a guest who was staying at the Holiday Inn Luton (Jtn 9 M1) and enjoyed a 'large' Starbucks coffee from the concession in the similarly large, light and airy reception area. Will be making a return.
11/10/2018
Rated 4 out of 5 :
We stayed here the night before our early morning flight from Luton. It was easy to find just off the M1 with lots of free car parking. The staff were friendly. The room was nice although a bit on the small side but Adequate.
07/10/2018
Rated 5 out of 5 :
I had to stay at this hotel due to a flight being cancelled at the airport and thankfully this hotel came to the rescue of many weary tired passengers the reception staff were welcoming helpful and pleasant and got everyone into the rooms stress free.
05/10/2018
Rated 3 out of 5 :
Close to M1 highway and ideal for a quick visit. Friendly service in reception and bar, didn't had dinner so no experience on menu/food. Rather good breakfast. Rooms and corridors a bit outdated, however still acceptable. Can stay again if in neighbourhood and need of.
04/10/2018
Rated 5 out of 5 :
We stayed here before our holiday as our flight was at 7.30am. Hotel was easy to find. Staff friendly and helpful. Food in restaurant we found was very overpriced for what it was. Had a few drinks and there is a Starbucks inside too. Rooms.
02/10/2018
Rated 4.4 out of 5 :
Liked: The leisure was great overall good
Disliked: Did not have halal food
01/10/2018
Rated 3.8 out of 5 :
Liked: Staff and welcome were good Position of hotel just of M1 ideal for my journey Room nice and clean
Disliked: The rooms were rather dated and could do with updating, but they were clean
30/09/2018
Rated 3 out of 5 :
In the middle of no-where opposite a sewage farm Surrounded by trees and green and a busy road and car park Easily accessible from St. Albans/Luton. Nice and bright in reception and downstairs bar/breakfast section Chairs rather grim and shabby Rooms ok and we slept well Lovely towels Partner forgot razor so popped.
22/09/2018
Rated 3 out of 5 :
I hadn't read the reviews until the day before our stay. I was very worried, thinking it was going to be filthy. We were prepared to ask for our money back. We were pleasantly surprised. The room was clean! Nothing special but ok. Reception and.
21/09/2018
Rated 4.8 out of 5 :
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20/09/2018
Rated 4.0 out of 5 :
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19/09/2018
Rated 4 out of 5 :
On a mission near the hotel, the company booked me into the hotel. Surprise Surprise, the rusty outside charme has seen a make over but the staff is just ace. Rooms are “spacey” if you know budget hotels in central London. Bed report: hard and.
17/09/2018
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15/09/2018
Rated 3 out of 5 :
This hotel is easy to find off junction 9 on the M1 and has plenty of car parking spaces. We stayed at it either end of a trip from Luton airport and left the car parked for the week at a reasonable price. The taxi.
05/09/2018
Rated 1 out of 5 :
Stayed her for 1 night. Hotel reception and bar / restaurant nice and staff great but the room was filthy. Im ihg Spire Elite so use this brand around the world a lot but, this room was awful. Hairs all over the bathroom. Different colours.
03/09/2018
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03/09/2018
Rated 1 out of 5 :
I booked a deluxe room, 138, after complaining to Thomas the Manager about, duster left in room, dirty toilet, no bulb in make up mirror he moved me to Executive room 340. On first inspection this was an improvement. However the following pictures attached show.
28/08/2018
Rated 3.8 out of 5 :
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Disliked: Room was small compared to many other 4 stars I stayed in, was expecting a little bit more from holiday inn
19/08/2018
Rated 1 out of 5 :
My wife, two kids, in-laws and I visited the Holiday Inn Luton because we were using the airport early the next morning. We stayed Friday 10.08.2018. At this point I must stress that the hotel itself, rooms, check in etc were all above average, my.
15/08/2018
Rated 4.0 out of 5 :
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Disliked: The shower head kept falling off
14/08/2018
Rated 4 out of 5 :
It was all going so well, I arrived and checked no problems. The room was clean and tidy although a little tired. Which can be said of both the gym facilities and the pool. The equipment in the gym is of good standard however the.
13/08/2018
Rated 4.2 out of 5 :
Liked: The bed was comfortable and good sized bath towels ( my pet hate is small bath towels). Staff were friendly and very helpful
Disliked: The bathroom was in need of an upgrade, it was quite small and shabby
07/08/2018
Rated 1 out of 5 :
After driving for almost 6 hours down the country for a friend's wedding, this location was ideal. However never again will we stay in a holiday Inn if this is the standard they hold. Firstly which I understand the hotel has no say over, the.
05/08/2018
Rated 5 out of 5 :
I just want send a Huge Thank you to Ian and Simon at front desk, they relaxed my head, even though I only stayed one night, I was a stand by passenger from a wizz air flight and I was just so stressed, but they.
02/08/2018
Rated 4 out of 5 :
Very nice, friendly, helpful staff. Good clean room. Good breakfast £10 extra. Swimming pool a bonus. Nice to leave car safely in hotel grounds. £20 taxi or £18 Uber to and from airport an extra to have to consider but room and parking price good.
31/07/2018
Rated 4.2 out of 5 :
Liked: Air con in the room, good selection for breakfast. Clean and functional room.
Disliked: Lack of information given. Had to ask when breakfast was, where pool was and how to access it etc etc. Menu was very limited for evening meal meant we had to go elsewhere late at night due to them not catering for food intolerances on the smaller menu. A simple info sheet in the room would have saved anxieties and meant we had a better stay. Fire alarm went off at 7am both mornings of our stay. Why no extractor fan in bathroom? just a hard to see note asking for doors to be shut to prevent steam going in smoke detectors. Lots of niggly problems that could easily be rectified.
31/07/2018
Rated 5 out of 5 :
Had a great time last week, great food ( I would highly recommend the halumi kebab). Many thanks to the manager Thomas, and Tiggy for their services. We've spent most of our time at the swimming pool which was also really nice! See you next month!
25/07/2018
Rated 3.6 out of 5 :
Liked: Welcoming and helpful staff
Disliked: Unfortunately the room was in need of some work, old carpet and stained ceiling in the bathroom but everything from television, iron and shower worked just fine
18/07/2018
Rated 4.0 out of 5 :
Liked: The bed linen was very clean as was the room. The staff were friendly and helpful. The relaxed feel to the place.
Disliked: I had no dislike but I wondered why no checks were made by staff before were were allowed entry to breakfast as is usual in other hotels we have stayed at.
10/07/2018
Rated 1 out of 5 :
For a Holiday Inn Id expect more. The room was disgusting. The bathroom floor was not clean, the table next to the bed was filthy, the light fittings were full of dust and also filthy, walls were filthy, carpets filthy, corridors dirty and doors scratched beyond.
10/07/2018
Rated 4 out of 5 :
The hotel is clean. The staff are friendly and helpful. The rooms are small and basic but what would anyone else expect from an airport hotel. The food was of a reasonable standard not gourmet but overpriced, again as expected from airport. The thing that.
09/07/2018
Rated 4 out of 5 :
A good option for Luton Airport and much quieter than on-site options. We had an ok dinner although staff were in general completely uninterested in serving the customers. Breakfast was fine and reception staff were friendly and helpful. An easy drive to airport parking, although.
09/07/2018
Rated 3 out of 5 :
I was somewhat relieved that this hotel was not anything like as bad as some people had written previously. It is a little dated, the bedroom carpet was stained in places, but the room was otherwise clean and ok. I wouldn't stay there for a holiday,.
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