Hotel Rafayel On The Left Bank
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Customer Reviews For The Hotel Rafayel


Address: Falcon Wharf, 34 Lombard Road, London, SW11 3RF, England, UK
This hotel has averaged a score of 4.2 out of 5 by 3092 past guests
>>>Booking.com (average customer rating 4 out of 5 from 1259 reviews)
>>>Laterooms (average customer rating 4.2 out of 5 from 23 reviews)
>>>Tripadvisor (ranked 308 of 1088 for hotels in London and rated 4.3 out of 5 from 1810 reviews)

21/04/2017
Rated 5 out of 5 :
Thank you so much to Trudy who made me and my girlfriends anniversary such a pleasant experience! We were welcomed at the bar and was so friendly to us! Will defiantly come back next year to see Trudy and the Medin at the bar! Great place!
17/04/2017
Rated 4.0 out of 5 :
Liked: it was comfortable and quiet
Disliked: Couldn't use pool etc
24/03/2017
Rated 4.2 out of 5 :
Liked: The room was huge, with big windows. The bathroom was beautiful, it had a lovely shower & massive bath which you could watch television in. I had mentioned it was my boyfriends birthday and they put petals, chocolates and a note on the bed. Was a nice touch. We had a drink in the restaurant along the river, they was friendly in there as well, cannot comment on the food as we went out for dinner. I would recommended this hotel for a quiet night away.
Disliked: The car parking was not very clear, and when we did find it and did park the car we was told we had to move the car as was in an incorrect bay.
05/04/2017
Rated 5 out of 5 :
What a wonderful Hotel, nice location, amazing rooms, very clean, brilliant service, delicious meals, more than reasonable prices for London. Can't believe any guest can leave a review less than 5 star. Loved the experience of staying in Rafael Hotel and highly recommend to anyone!
28/03/2017
Rated 4 out of 5 :
Lovely hotel & staff although a little way out. Great views over the Thames. We were upgraded to a 2 bedroom duplex apartment. The hotel also has a complementary spa & shuttle bus to the underground station if pre-booked. Also, free Wi-Fi is provided. The staff were very attentive.
26/03/2017
Rated 1 out of 5 :
Location great - rooms "quirky" but fine / However - no management seen - very noisy- music yelling screening - drunks in bar- total lack of any management interest or intervention - weekend ruined - such a lovely location but if your looking for peace and a romantic stay - don't even think about staying ! A real let down.
21/03/2017
Rated 5 out of 5 :
Food was amazing, staff were very helpful and friendly, lovely views from the restaurant of the Thames, lovely room with a great shower. Only downside would be the spa which didn't have a working pool and the other facilities were very small. Overall a great stay and would definitely visit again.
20/03/2017
Rated 4.2 out of 5 :
Liked: Breakfast was great got room service had a beautiful view of the Thames. Dinner in the restaurant was lovely, a little quiet though and a bit away from the town.
Disliked: Guest did not comment for this item.
20/03/2017
Rated 4.2 out of 5 :
Liked: View of the Thames Comfortable bed Reasonable prices for mini-bar Staff
Disliked: Complementary shuttle to Clapham Junction unavailable
13/03/2017
Rated 4.0 out of 5 :
Liked: Great river view form Banyan restaurant
Disliked: Most complicated shower in spite of instructions - surely something wrong if instructions needed for a shower in any case! Proximity to helipad
10/03/2017
Rated 5 out of 5 :
Had booked a romantic getaway for myself and my other half as my birthday celebration. Customer service was fantastic, spa access included in the room rate and 50% off in the restaurant. Absolutely perfect! The room itself was really big and the Jacuzzi just spot on! Would definitely return.
09/03/2017
Rated 3.8 out of 5 :
Liked: Good sized bed, huge clean rooms. Quiet.
Disliked: Not happy that the 50 mini-bar deposit was not mentioned in our booking, Being treated as a potential thief was a deeply unpleasant way to begin our stay. We've never had to pay a deposit before and the onus on the hotel is to recover the monies from guests who do abuse the mini-bar as opposed to making honest guests pay a deposit because of the actions of others. I would also add that charging for coffee pods is exceptionally mean -spirited. Secondly the heating was not adjustable below 18 degrees. This is not very green, despite the hotels claim to be so. Finally, some members of staff were dour and unwelcoming. This needs to be addressed as it is not pleasant to be greeted with sullen, unsmiling staff members.
09/03/2017
Rated 3.8 out of 5 :
Liked: Good sized bed, huge clean rooms. Quiet.
Disliked: Not happy that the £50 mini-bar deposit was not mentioned in our booking, Being treated as a potential thief was a deeply unpleasant way to begin our stay. We've never had to pay a deposit before and the onus on the hotel is to recover the monies from guests who do abuse the mini-bar as opposed to making honest guests pay a deposit because of the actions of others. I would also add that charging for coffee pods is exceptionally mean -spirited. Secondly the heating was not adjustable below 18 degrees. This is not very green, despite the hotels claim to be so. Finally, some members of staff were dour and unwelcoming. This needs to be addressed as it is not pleasant to be greeted with sullen, unsmiling staff members.
08/03/2017
Rated 4.0 out of 5 :
Liked: Views from the suite was amazing
Disliked: Staff took to Long to answer calls on Reception and room service.
07/03/2017
Rated 3.8 out of 5 :
Liked: the idea of the shuttle was good. clean and massive rooms. Shower was amazing
Disliked: Couldn't control air-conditioning in room, was to cold
06/03/2017
Rated 4.8 out of 5 :
Liked: Everything was perfect. Staff were very helpful and informative.
Disliked: There was nothing I didn't like
05/03/2017
Rated 5 out of 5 :
This hotel is a hidden gem A free shuttle service to Clapham Common and then tube to anywhere If it was nearer London centre it would be a lot more expensive Great value Great staff Lovely restaurant and spa.
03/03/2017
Rated 4.6 out of 5 :
Liked: The feel of the hotel really was lovely. The spa was small but quiet so didn't matter at all. Intimate feel.
Disliked: Check in was quite busy but must have been the time I arrived. The hydro pool was being reconstructed so was out of use.
01/03/2017
Rated 3.8 out of 5 :
Liked: the Jacuzzi was great. And good choices in mini bar. Lots of seating in the room also which was nice
Disliked: The bed was two singles pushed together. could have been better for 365 pound.
01/03/2017
Rated 5 out of 5 :
Receptionist were very welcome and helpful, room was big and very clean. View was beautiful at night time. We had dinner at restaurant, food was great and excellent service. Would definitely recommend.
28/02/2017
Rated 3.6 out of 5 :
Liked: Provide sweeteners for costumers
Disliked: Parking not free for costumers and not specified on the website
26/02/2017
Rated 1.9 out of 5 :
Liked: We had an Emporer Suite and the Jacuzzi was ok. I can't think of anything else nice to say.
Disliked: Location is what it is, but was not great. Access was tough and hard to find especially for taxi drivers. The hotel is not 5*! Even if I owned it and was trying to big it up, I would be embarrassed to called it 5*. The place was badly designed, grubby and had a whole host of random pieces of furniture everywhere - very odd. The rooms were not very clean, badly maintained and corners had obviously been cut in every aspect. Sure signs of a hotel not making money, or management who simply don't care. Very poor!
26/02/2017
Rated 4.6 out of 5 :
Liked: Perfect in every way
Disliked: Guest did not comment for this item.
24/02/2017
Rated 3.4 out of 5 :
Liked: The Jacuzzi in the room and the space of the rooms
Disliked: The television in the bedroom wouldn't work so we had to call someone up three times and when we was looking for a second remote we found an empty comdom packet in one of the drawers and there was a hair bobble on the side of the bath which suggested the room hadn't been cleaned properly.
23/02/2017
Rated 4.8 out of 5 :
Liked: Spacious rooms, great staff, and I like the fact it was right by the river.
Disliked: Preauthorisation of card. Still waiting for a refund of 50 to go back to my account
23/02/2017
Rated 4.8 out of 5 :
Liked: Spacious rooms, great staff, and I like the fact it was right by the river.
Disliked: Preauthorisation of card. Still waiting for a refund of £50 to go back to my account
22/02/2017
Rated 4.4 out of 5 :
Liked: the Jacuzzi and music system.
Disliked: N/a
20/02/2017
Rated 2.7 out of 5 :
Liked: Spa not a spa. Just a small Jacuzzi. Staff rude and un helpful
Disliked: Guest did not comment for this item.
20/02/2017
Rated 4.8 out of 5 :
Liked: guest did not comment for this item.
Disliked: No hydro pool : (
20/02/2017
Rated 2.9 out of 5 :
Liked: The room was spacious and really comfortable
Disliked: The Spa, wanted to use the facilities with my friends but the hydro pool was not working and we couldn't all fit in the Jacuzzi, steam room or sauna at the same time - very disappointed
20/02/2017
Rated 5 out of 5 :
Liked: Bed was really comfortable
Disliked: The Wi-Fi was a bit slow sometimes
20/02/2017
Rated 3.6 out of 5 :
Liked: Excellent room layout, comfortable beds, river view.
Disliked: Unable to control room temperature - it was stuck at 25 degrees. Jacuzzi was not working during our stay and the whole spa facilities were in any case far too small for a hotel of this size.
18/02/2017
Rated 5 out of 5 :
Liked: Loved my suite the view and spa bath
Disliked: Staff weren't very helpful
18/02/2017
Rated 4.2 out of 5 :
Liked: The rooms were very nice and bigger than expected. Beds were very comfortable, the bar at night was lovely with all the lights. Staff at the bar were also friendly and enthusiastic, music was good.
Disliked: The Jacuzzi and pool were out of use, doesn't say on the website or anywhere
18/02/2017
Rated 5 out of 5 :
Liked: The room and bath suite was amazing! best stay for couples
Disliked: Theres nothing bad I can say
15/02/2017
Rated 5 out of 5 :
Liked: The room was perfect and the staff were excellent
Disliked: Guest did not comment for this item.
13/02/2017
Rated 4 out of 5 :
This hotel & Spa is lovely & I would recommend it to anybody who is thinking about staying here! Thee are amazing views that can be seen from your room and the hotel rooms are very nice, I would come back again!
11/02/2017
Rated 4.8 out of 5 :
Liked: Luxury at affordable prices
Disliked: Room 206 appeared to be below the gym as was woken early by load bangs from above ( assuming weights being dropped)
11/02/2017
Rated 3 out of 5 :
The hotel was luxurious and had everything you would want in a hotel room. The only issues were a shower that only had settings for scalding hot and freezing cold (then would switch to scalding hot anyway), a fairly poor quality breakfast, and a shuttle service that is over 30 minutes late.
08/02/2017
Rated 4 out of 5 :
I booked a night here at the Rafayel Hotel outside London. Had a lovely time here with a relaxing sauna, steam room and Jacuzzi included in price. Funny Middle East interior which I made good use of ??. something different.
05/02/2017
Rated 5 out of 5 :
Had such a lovely stay here while visiting London, the lady at reception was really nice and helpful and the room was clean, loved the jet shower! The spa is small but lovely to unwind in, it is quite out of the way which means it's nice and quiet and not busy too, I would definitely recommend it!
04/02/2017
Rated 5 out of 5 :
Liked: The hotel it's staff and management are excellent The shuttle service they provide is seemless
Disliked: Nothing
31/01/2017
Rated 4.0 out of 5 :
Liked: Room was very spacious
Disliked: Spa area very small
January 2017
Rated 5 out of 5 :
It was a very nice room good space, good tea point and in room bar. A good size bathroom and all was as I would hope for. It was also very helpful to have a complementary shuttle bus to Clapham Junction or Clapham Common underground for getting around the next day. Though there are buses nearby the shuttle makes up for the distance from a useful underground station.
30/01/2017
Rated 4 out of 5 :
The rooms were big and comfortable. The furniture is modern and is very clean. It has a very good service and breakfast in the restaurant was really nice. Also is easier to reach by car because it's not in central London, it has a car park too.
29/01/2017
Rated 5 out of 5 :
Liked: somewhere which I would always consider firstly if a short break was ever needed
Disliked: N/a
28/01/2017
Rated 3.2 out of 5 :
Liked: Food and breakfast was good Check in was fast Could watch the fireworks on New Year's Eve from roof terrace
Disliked: Service at the restaurant Room temperature not easy to control Bed super uncomfortable Party disco right above the room Shower controls Spa facilities not offered
26/01/2017
Rated 2.9 out of 5 :
Liked: guest did not comment for this item.
Disliked: There was no bottled water in the room for the money I spent I would expect complimentary water at least, apart from that every thing else is ok
26/01/2017
Rated 4.0 out of 5 :
Liked: The location and the communal areas
Disliked: The gun was small and there were no spa treatments available for guest
25/01/2017
Rated 4.8 out of 5 :
Liked: Loved everything
Disliked: Guest did not comment for this item.
26/01/2017
Rated 4 out of 5 :
Very nice hotel. Modern, clean and good amenities. The only complaint I have is it's a little farther out and not much to see in the immediate are but I knew that prior to choosing this hotel and it worked out fine. Probably the most complicated but best shower I've ever had in a hotel. I would stay here again.
25/01/2017
Rated 5 out of 5 :
I really like this hotel because of the location and other amenities. Staffs are polite and they don't mind to extra steps such as taking care of my dietary requirements. Another superb stay in London. Certainly will not be the last.
24/01/2017
Rated 2.7 out of 5 :
Liked: The room was lovely and the restaurant was amazing for dinner.
Disliked: I was not informed that the spa pool was closed at check-in and given the was the reason I picked this hotel I was very very disappointed! The pool is also very very small which most pictures do not indicate.
23/01/2017
Rated 2.1 out of 5 :
Liked: Size of room was generous, positives pretty much stop there.
Disliked: The noise from the helicopter pad was constant during the day's, the morning service of the room was very poor, there was a stale smell in the bathroom the entire time we were there.
23/01/2017
Rated 1.9 out of 5 :
Liked: The staff was accomendating
Disliked: Food was horrible Room not to standard for price I paid. The furniture was broken Could hear loud base couldn't sleep. Should be 3 star not 5 star.
23/01/2017
Rated 2.5 out of 5 :
Liked: The bathroom mirror
Disliked: I have been to 7 different 5 star hotels in London and this seemed more 3 star then 5 stars. The bed was not comfortable the room was so small and the room was very small. I didn't like the fact they took ?50 off my card as a deposit now I have to wait 3-5 for it back. They should of taken my details and given me a choice to pay ?50 cash so I could get my money back faster.
23/01/2017
Rated 2.5 out of 5 :
Liked: The bathroom mirror
Disliked: I have been to 7 different 5 star hotels in London and this seemed more 3 star then 5 stars. The bed was not comfortable the room was so small and the room was very small. I didn't like the fact they took £50 off my card as a deposit now I have to wait 3-5 for it back. They should of taken my details and given me a choice to pay £50 cash so I could get my money back faster.
21/01/2017
Rated 4.0 out of 5 :
Liked: Nice hotel and room. Friendly staff with a quick check in. Good location.
Disliked: Was not aware that I had to pay a 50 deposit which I am still waiting to be refunded.
21/01/2017
Rated 4.0 out of 5 :
Liked: Nice hotel and room. Friendly staff with a quick check in. Good location.
Disliked: Was not aware that I had to pay a £50 deposit which I am still waiting to be refunded.
20/01/2017
Rated 2.1 out of 5 :
Liked: Bathroom
Disliked: The layout of the room, the door to the fridge was broken the lights in the room were not working as I visit many 5 star accommodations this was far from a 5 star to my standard. We were only given one room key there was no lift to our room we had to walk up a flight of stairs.
19/01/2017
Rated 4.2 out of 5 :
Liked: Great value for money. Friendly staff. Good on site restaurant offering international cuisine.
Disliked: I realised that the hotel was not well sited for public transport and it was not. They offer a shuttle service to nearby stations that works well and a friendly local taxi company is on standby.
19/01/2017
Rated 2.7 out of 5 :
Liked: Room was modern, clean and large. Would have expected some sort of seating for 5* in room but only one desk chair.
Disliked: Swimming pool, Jacuzzi and bar were all unavailable. If had been noted we would not have stayed. Location is quite far out so nowhere else really to go. View over building yard also not ideal.
18/01/2017
Rated 4.0 out of 5 :
Liked: Very large bedroom and the bed and pillows were exceptionally comfortable. Well stocked mini bar/fridge which had room for our fresh milk, which was great. Huge bathroom with complimentary toiletries from The White Company. The shower head is huge and the controls are easy to use. Really lovely bar area serving great cocktails and the adjoining restaurant looks over the Thames. We've been to this hotel a few times and the food is hit and miss. 50% off for hotel guests. I definitely wouldn't eat there if it was not for this.
Disliked: Minor grumble is the lighting. Despite this being our forth visit, we can never quite get the hang of it. Our view was not great. The river view rooms are nicer but cost more. I think ?118 is more than enough and wouldn't pay the extra. There's nowhere to sit and do your makeup. There's a desk but no mirror above it. It's a small thing but would have made so much difference to me.
18/01/2017
Rated 4.6 out of 5 :
Liked: They upgraded our room free of charge and came to assist us with anything we needed.
Disliked: Guest did not comment for this item.
17/01/2017
Rated 4.4 out of 5 :
Liked: We loved that we were on the same floor as the spa. Friendly staff, the bathroom with the television over the bath, very spacious, clean, great location.
Disliked: Heating did not work for a Long time, spa pool was cold.
18/01/2017
Rated 4.0 out of 5 :
Liked: Very large bedroom and the bed and pillows were exceptionally comfortable. Well stocked mini bar/fridge which had room for our fresh milk, which was great. Huge bathroom with complimentary toiletries from The White Company. The shower head is huge and the controls are easy to use. Really lovely bar area serving great cocktails and the adjoining restaurant looks over the Thames. We've been to this hotel a few times and the food is hit and miss. 50% off for hotel guests. I definitely wouldn't eat there if it was not for this.
Disliked: Minor grumble is the lighting. Despite this being our forth visit, we can never quite get the hang of it. Our view was not great. The river view rooms are nicer but cost more. I think £118 is more than enough and wouldn't pay the extra. There's nowhere to sit and do your makeup. There's a desk but no mirror above it. It's a small thing but would have made so much difference to me.
16/01/2017
Rated 2.7 out of 5 :
Liked: guest did not comment for this item.
Disliked: Staff were unhelpful. If I had been expecting a 3* hotel I might have been more satisfied. The room was sincerely lack lustre. Had a view of the multi storey car park.
16/01/2017
Rated 2.9 out of 5 :
Liked: Room
Disliked: Asian man on the customer service desk was rude
15/01/2017
Rated 5 out of 5 :
Liked: My other half and I loved the spacious rooms
Disliked: It was not Longer!
15/01/2017
Rated 5 out of 5 :
Came here for my birthday, had the room with a spa. Highly recommended, excellent spa. Restaurant food is really nice with great service. Staff are very friendly also. The manager gave me a free glass of champagne with my birthday. Defiantly coming back.
13/01/2017
Rated 4.8 out of 5 :
Liked: Very reasonable price and the staff were friendly and helpful.
Disliked: Struggled a little with the air con as wouldn't come on in the morning but didn't really effect our stay.
11/01/2017
Rated 3.8 out of 5 :
Liked: Good location
Disliked: Staff at reception seemed a little disorganised
09/01/2017
Rated 2.3 out of 5 :
Liked: Shower
Disliked: No compimentry water mini-bar way overpriced parking costs to high
09/01/2017
Rated 5 out of 5 :
Liked: I love staying at this hotel and the staff are excellent
Disliked: Guest did not comment for this item.
08/01/2017
Rated 4.4 out of 5 :
Liked: The staff were very helpful and friendly. Our dvd player didn't work therefore we were allowed to watch some of the movies on the television for free. I liked the television in the bath aswel.
Disliked: The view, although you can pay extra for a better view.
07/01/2017
Rated 3.2 out of 5 :
Liked: Convenient for Clapham junction and Gatwick airport
Disliked: Showers out of order. Pool out of order. Not five star class
06/01/2017
Rated 5 out of 5 :
Liked: Great bed, helpful service, even when forgot some stuff at hotel, got it posted back to me by post. Great!
Disliked: Guest did not comment for this item.
04/01/2017
Rated 2.9 out of 5 :
Liked: Staff very helpful and polite. Lights and electronics in room can be controlled by television remote. Laptop points at desk for business trips
Disliked: Room very small. Shower water temperature constantly changing on its own. Pillows were uncomfortable. Awkwardly placed power sockets. Lighting in room was not great
03/01/2017
Rated 4.6 out of 5 :
Liked: Very clean and comfortable. The staff were very friendly and helpful. Easy access to London.
Disliked: The child's bed was a fold-up bed and not very comfortable. The area really didn't offer anything.
03/01/2017
Rated 2.5 out of 5 :
Liked: The room was warm
Disliked: The noise of loud people in the early hours of the morning
03/01/2017
Rated 4.6 out of 5 :
Liked: The room was very spacious, clean and just what we expected. The staff were so kind and I would like to say a special thanks to Ben (duty manager) for making our anniversary such a pleasure.
Disliked: The location isn't the best as there aren't any restaurants or bars local enough to walk too however there is a free shuttle service to Clapham junction and common which is close enough and is full of beautiful chain and individual restaurants.
02/01/2017
Rated 4.8 out of 5 :
Liked: The staff were really friendly and the food was great.
Disliked: Guest did not comment for this item.
02/01/2017
Rated 2.7 out of 5 :
Liked: Nothing except the location was good for where we were visiting.
Disliked: The bed was uncomfortable. The shower hardly worked and changed between no water, water, not being able to turn off and the temperature constantly fluctuating. They also charge you ?1 for a coffee pod in the machine in your room. Disgusting.
31/12/2016
Rated 1.9 out of 5 :
Liked: Stayed here twice in the past And thought I would be returning to a decently run and pleasant hotel in Battersea. Unfortunately the stay was terrible
Disliked: Lady on check in was rude. Lied to us about the suite we had booked (I've stayed at the hotel before). Wi-Fi didn't work throughout the bedroom - as an international traveller I had to use my data roaming and have racked up a bill for that. Shower was not clean. Bed was half made when we got there. Television broke at 11pm and whilst the technician did his best and did manage to fix it in about 10 minutes we had to get dressed and be inconvenienced whilst it was fixed. Avoid this place like the plague. I stay in at least one hotel a week and this was my worst experience in 2016 by far.
02/01/2017
Rated 2.7 out of 5 :
Liked: Nothing except the location was good for where we were visiting.
Disliked: The bed was uncomfortable. The shower hardly worked and changed between no water, water, not being able to turn off and the temperature constantly fluctuating. They also charge you 1 for a coffee pod in the machine in your room. Disgusting.
31/12/2016
Rated 4.4 out of 5 :
Liked: Lovely hotel good price. Spa facilities small pool was not working during our stay. Staff helpful and friendly
Disliked: Spa area too small
30/12/2016
Rated 4.4 out of 5 :
Liked: guest did not comment for this item.
Disliked: Could not turn the shower off, it kept dripping quite a lot.
30/12/2016
Rated 4.4 out of 5 :
Liked: Suite was very large, comfortable and equipped.
Disliked: Location isn't idaeal
28/12/2016
Rated 4.4 out of 5 :
Liked: We like the hotel in general. Have only ever booked the junior suites and enjoyed the last one slightly more than the one this time, I find the parking very convenient and appreciate being able to leave it there the next day while visiting the city centre.
Disliked: A few of the the fixings and fixings were not working or loose. I do like attention to detail and happened to notice the few things there were.
28/12/2016
Rated 4.0 out of 5 :
Liked: All was great the kids loved it Thank you guys
Disliked: Guest did not comment for this item.
27/12/2016
Rated 1.2 out of 5 :
Liked: guest did not comment for this item.
Disliked: I wanted to pay cash for my room As I had lost my credit card the day before. I was not allowed to do so because a deposit had to be taken via a credit card. I offered double the room rate as a deposit in cash but the reception staff refused, even though I had called the hotel prior to my arrival to explain my situation and assured I would be able to pay cash on arrival. Add this to the fact the staff were extremely rude and that we had travelled from swansea and this was xmas day, needless to say we weren't impressed.
27/12/2016
Rated 2.9 out of 5 :
Liked: Spa facilities are nice. Good quality beds and bathrooms. Staff polite.
Disliked: Not like any 5* hotel I've ever stayed in before. That said it was good value for a a three star price and experience. Didn't like the atmospheric lighting, the hotel and rooms are badly lit. Didn't like the noise from the party on 2 of the three nights we stayed - we moved rooms but didn't really help. Charging 1 for using a coffee pod on the room is pretty cheap.
26/12/2016
Rated 5 out of 5 :
Liked: best place ever!
Disliked: Nothing
26/12/2016
Rated 5 out of 5 :
Liked: guest did not comment for this item.
Disliked: Room was a little cold
24/12/2016
Rated 3.8 out of 5 :
Liked: Rooms were spacious and of a high standard
Disliked: Reception decor a bit outdated, 15 for parking seemed excessive.
21/12/2016
Rated 5 out of 5 :
Liked: everything
Disliked: A little cheaper
20/12/2016
Rated 2.3 out of 5 :
Liked: The car park The gym
Disliked: The pool was very cold
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