Hotel Rafayel On The Left Bank
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Customer Reviews For The Hotel Rafayel


Address: Falcon Wharf, 34 Lombard Road, London, SW11 3RF, England, UK
This hotel has averaged a score of 4.3 out of 5 by 2345 past guests
>>>Booking.com (average customer rating 4 out of 5 from 725 reviews)
>>>Tripadvisor (ranked 256 of 1059 for hotels in London and rated 4.3 out of 5 from 1620 reviews)

05/02/2016
Rated 5 out of 5 :
Liked: The room was simply amazing. The view was perfect. The staff especially Alex was very welcoming.
Disliked: You should open one in central London.
04/02/2016
Rated 3.4 out of 5 :
Liked: Comfortable bed, large bathroom.
Disliked: Tiny spa facilities, a terrible view which overlooked a storage facility, we couldn't open the windows, and despite the air con, it was too warm, chipped furniture, tears in the carpet, and £15 to park overnight.
03/02/2016
Rated 4.4 out of 5 :
Liked: Beautiful big bathroom, speakers in the bathroom and room. Queen bed was very comfortable. Complimentary chocolate and bed made up with flower petals for our anniversary.
Disliked: The bathroom television was not tuned or working.
03/02/2016
Rated 4.6 out of 5 :
Liked: The room was beautiful and the soa was amazing. The food was lovely. Overall a very lovely hotel.
Disliked: The room was really cold then really hot.
03/02/2016
Rated 5 out of 5 :
Arrived for a weekend stay, was warmly received at reception an escorted to our room, it was a lovely room overlooking the Thames river. The room was well appointed clean with an excellent on suite. The evening meal was really good cooked to perfection as with freshly cooked breakfast, I can only recommend this hotel for anyone staying in London.
02/02/2016
Rated 5 out of 5 :
Liked: Everything, lovely hotel in perfect location for what we wanted
Disliked: No plug points by dressing table made hairdrying a pain
02/02/2016
Rated 4.4 out of 5 :
Liked: Bed was very comfortable
Disliked: The shower was cold
31/01/2016
Rated 4.6 out of 5 :
Liked: Ample room close to Gloucester room. Will go again with my wifey.
Disliked: Guest did not comment for this item.
31/01/2016
Rated 4 out of 5 :
Clean and tidy hotel, bar staff were very friendly and helpful. Restaurant food is absolutely amazing, breakfast has everything you could ask for. We have been coming here for 4 years and will continue. Thank you
30/01/2016
Rated 5 out of 5 :
Liked: I would normally stay in Hilton hotels, however fancied a change I would definitely recommend
Disliked: Guest did not comment for this item.
30/01/2016
Rated 2.9 out of 5 :
Liked: guest did not comment for this item.
Disliked: Broken shower Alarm went off due to shower steam Decor
28/01/2016
Rated 3.6 out of 5 :
Liked: the room and the location
Disliked: The spa and the staff little bit rude and not very helpful
28/01/2016
Rated 5 out of 5 :
Liked: Everything was perfect and easy
Disliked: Guest did not comment for this item.
26/01/2016
Rated 4.4 out of 5 :
Liked: friendly helpful staff, convenient secure parking
Disliked: Guest did not comment for this item.
26/01/2016
Rated 4.6 out of 5 :
Liked: Lovely big room amazing spa and attentive staff. Really impressed with room size, room decor and was spotlessly clean and modern.
Disliked: Location is not great area but only 10 minutes walk from station. View from room not that great but could upgrade to room with river view which I would probably do next time I stay there.
January 2016
Rated 5 out of 5 :
Everything about the hotel was as expected - check in was quick and simple, valet parking was provided as was assistance with bagage. The room was excellent, a great size, room service was quick and the food was hot and very tasty. Very large and comfortable bed, great views of the River Thames. Breakfast the next morning was delicious and it was fun watching the helicopter land on the pad outside.
26/01/2016
Rated 5 out of 5 :
We were given a free upgrade at check-in, just because they had them. Which was great! The spa and service was incredible, food was incredible, we even got shuttles to the tube stations, no faults found!
25/01/2016
Rated 4.6 out of 5 :
Liked: Jacuzzi in the bathroom Staff were very friendly and helpful Emperor Suite was very big inside with lots of luxury features such as a under floor heating, electronic lights control. The television was also very large and a nice little feature was that it could control all the lights and heating in the suite. The Spa on the third floor was very good and was included for free with the price of the room.
Disliked: The television sometimes dropped out of signal. The electronic blinds in the bathroom did not work very well.
20/01/2016
Rated 3.6 out of 5 :
Liked: guest did not comment for this item.
Disliked: Well I was not overly impressed, when I first checked into my room, I found a stocking & a tube of lubrication by the bed which made me feel sick, after complaining I was given an upgrade, in that room the light switch was loose. I didn't feel to complain again as it was 5pm by now, I just slept and left in the morning
19/01/2016
Rated 4.4 out of 5 :
Liked: Staff were amazing! paid for our taxi to station as shuttle was stuck in traffic.
Disliked: Floor in the right side of the room was damp
17/01/2016
Rated 5 out of 5 :
Liked: The hotel is beautiful, lovely large rooms, everything you needed was in them. Staff, courtesy transport all great. Food flipping brilliant!
Disliked: Guest did not comment for this item.
15/01/2016
Rated 4.6 out of 5 :
Liked: Great decor and comfortable bed. Shower was excellent.
Disliked: Guest did not comment for this item.
13/01/2016
Rated 5 out of 5 :
Liked: Lovely hotel well worth a visit, wonderful staff. Rooms are very spacious, clean and comfortable. Very happy with the stay.
Disliked: Guest did not comment for this item.
13/01/2016
Rated 2.5 out of 5 :
Liked: guest did not comment for this item.
Disliked: The hotel was nice but not the luxury you would expect for 5 star. The screens on the treadmills were broken, the steam room was switched off, there weren't any towels in the spa area. There was also loud music and talking coming from one of the rooms all night, which was not hotels fault but suggested that rooms weren't soundproofed
12/01/2016
Rated 4.4 out of 5 :
Liked: The spa was amazing, so lovely. The restaurant was gorgeous. The room was amazing. Absolutely stunning and so so comfortable. Bathroom was incredible. Dinner was by far the best I've ever eaten.
Disliked: The shuttle service mucked us around a bit - didn't turn up to pick us up and we had dinner reservations. The spa was difficult to access in the morning on Sunday because nobody was at the desk and so we couldn't turn things on. It also would have been better if the spa was open later. Even for just an hour or two until 8. Just would have made our stay that bit better.
10/01/2016
Rated 3.6 out of 5 :
Liked: I was very happy with the staff and the little extra touches provided like our anniversary note, and shuttle service.
Disliked: The bath was not clean and full of hair, the shower gel had been filled with water and something else that smelled awful.
10/01/2016
Rated 5 out of 5 :
Liked: Hotel was lovely will definitely go back
Disliked: Everything was great
09/01/2016
Rated 3.2 out of 5 :
Liked: Rooms were spacious and well equipped.
Disliked: Dubious guests in the hotel. Physical fighting outside. Poor response from staff in terms of getting situation under control. Extremely disappointed in this hotel and its care of guests
03/01/2016
Rated 5 out of 5 :
Liked: Room was fantastic. Valet parking a nice touch
Disliked: Guest did not comment for this item.
30/12/2015
Rated 3.2 out of 5 :
Liked: Everything in one place: Room, Spa, Car Parking
Disliked: - The cleaners could do a better job. - Would help if residents with a car have a fob to get into the building from the car park - Parking per night was quite expensive -
December 2015
Rated 4.2 out of 5 :
This place is not hard to get to just use an Uber. Reception is nice, so many cool pieces to look at. Easy access to room. I expected more in regards to the room from the photos I saw but it was such a lovely stay. Spacious, the bathroom was beautiful although I did see toilet stains. Overall it was a lovely stay, hotel staff were friendly and efficient - no complaints. Even the journey to get to there was nice because of the different attractions in London I saw.
December 2015
Rated 4.2 out of 5 :
Lovely hotel
December 2015
Rated 1.7 out of 5 :
Room had an awful strong smell of vomit. Horrible.
December 2015
Rated 5 out of 5 :
Quality and calm
27/12/2015
Rated 5 out of 5 :
Liked: I loved it from start to finish! Took my boyfriend for his 22nd birthday. Had a little view of the river Thames which was nice, breakfast got delivered to the room within 15mins which was amazing and the Jacuzzi steam room and sauna was lovely. I highly recommend X
Disliked: Nothing
24/12/2015
Rated 2.5 out of 5 :
Liked: View of river was ok
Disliked: Room was not cleaned or bed linen changed after my 1st night, had to ask for clean towels and the furniture was dated and a bit poor, this is not a 5 star hotel! Possibly not even 4 star, at best 3 star by European standards.
21/12/2015
Rated 3.4 out of 5 :
Liked: The decoration of the hotel was nice. The hot tub in the spa was also very nice and the way it was all set out. Bathroom to the bedroom was lovely and big! Had a note and chocolates in our room when we arrived and petals on the bed.
Disliked: In general don't think the price of the stay is worth it. There are nice extras you don't get everywhere else like speakers in the ceiling etc The spa doesn't have a proper pool apart from a cold hydrotherapy pool which if your anything like me and don't want to swim in cold water is of no use what so ever. The pictures also make everything look bigger than it actually is.
19/12/2015
Rated 3.4 out of 5 :
Liked: Nice inside, bedroom fine
Disliked: Location - no where near a station. Though they do offer a free shuttle from hotel to a station
19/12/2015
Rated 5 out of 5 :
Liked: Enjoyed everything thing about the rafayel hotel.
Disliked: Guest did not comment for this item.
15/12/2015
Rated 3.8 out of 5 :
Liked: Location great, and pleased that parking was provided at a fair rate. Free shuttle service to Clapham junction station a good service.
Disliked: Based on the cost of the room, I was not impressed that a bottle of water was not complimentary.
15/12/2015
Rated 5 out of 5 :
Liked: Although we didn't know he was the owner of the hotel, we had the chance to meeting Iqbal Latif. He was around the reception area and welcomed us warmly and had a small chat with us. He keeps his hotel at the highest standards and we were really pleased.
Disliked: Guest did not comment for this item.
13/12/2015
Rated 4.8 out of 5 :
Liked: The overall exprence was excellent
Disliked: Guest did not comment for this item.
11/12/2015
Rated 5 out of 5 :
Liked: very clean and well presented room.
Disliked: Guest did not comment for this item.
10/12/2015
Rated 4.4 out of 5 :
Liked: I liked the fact that given we had a toddler with us we were given a room with a bath as requested and a spacious room. Hotel offers a shuttle service to Clapham Junction train station. Also there are bus stops right outside the hotelast.
Disliked: Staff was cordial but did not go that extra bit to make us feel welcome.
08/12/2015
Rated 4.6 out of 5 :
Liked: Free shuttle service, sky sports in the room,
Disliked: Shower could have been more hot
08/12/2015
Rated 3.8 out of 5 :
Liked: facilities were brilliant
Disliked: Location & the shower still hair in it and personal items from the guests before in it
08/12/2015
Rated 3.4 out of 5 :
Liked: The massage/spa facilities were excellent and the members of staff there were very cordial, effective and respectful
Disliked: When it was time to check out, down at the reception the staff there tried to impose a bill on me that was not mine. They accused me of taking a bottle of beer even when I don't drink;they even went further to say there was an empty bottle of beer right on my fridge. That was a big lie
07/12/2015
Rated 2.9 out of 5 :
Liked: Staff were great. Food at the restaurant was very good, as was the bar.
Disliked: Work going on and some areas closed - not told before hand! My room was a bit disappointing (size and layout) for the money - lots of gadgets but most slow or not working. Pay extra for a river view!
05/12/2015
Rated 4.2 out of 5 :
Liked: Staff. Location. Service.
Disliked: Just a little hot & bed/linen not great quality. Will not stop me staying again though!
05/12/2015
Rated 4.8 out of 5 :
Liked: Staff were friendly and helpful. Will definitely stay again. ?
Disliked: Guest did not comment for this item.
01/12/2015
Rated 3.8 out of 5 :
Liked: The room and politeness of staff was great
Disliked: Our heating didn't work so our room was freezing giving us A horrible night sleep. We were given a small heater but the room was too big for it to warm up
28/11/2015
Rated 2.7 out of 5 :
Liked: Nice big bathroom shower was very good
Disliked: Not clean Horrendous view for the price. Was told it would be a sea view. Horrible location of room have to walk past the spar reception every time Hearing people being loud in the spa reception and the cleaning room next door and the shower going off couldn't sleep well
27/11/2015
Rated 5 out of 5 :
Spent my birthday evening in Chelsea and staying here at hotel Rafayel, makes it special when you drinking cocktails with the owner! Wouldn't stay anywhere else if you haven't yet you must visit this hotel it will impress you every time ?medin makes an amazing daiquiri ?
26/11/2015
Rated 5 out of 5 :
Liked: Awesome Jacuzzi and spacious room
Disliked: Guest did not comment for this item.
26/11/2015
Rated 5 out of 5 :
An amazing hotel with the best service I have come across in a Long time. Iqbal Latif, the owner is a remarkable individual and I was truly impressed by the overall quality of the food and the room with an exceptional view across the river. I have no hestitation in recommending this excellent hotel and restaurant. Debra B
25/11/2015
Rated 5 out of 5 :
Liked: guest did not comment for this item.
Disliked: The car parking issue, car park is not make where to park
24/11/2015
Rated 4.4 out of 5 :
Liked: Large window with view of the River Thames
Disliked: Guest did not comment for this item.
24/11/2015
Rated 5 out of 5 :
Liked: This was my second time visiting hotel Rafayel and I absolutely love it! The staff were lovely they changed my room as I was not satisfied with my first one and they really made us feel welcome our room was gorgeous, will definitely be visiting again
Disliked: Guest did not comment for this item.
24/11/2015
Rated 5 out of 5 :
Liked: Specific staff member called Fahad was extremely friendly, recommended the hotel restaurant which was fantastic. Overall we had a brilliant stay.
Disliked: Guest did not comment for this item.
24/11/2015
Rated 5 out of 5 :
Liked: My overall stay was excellent, the staff were extremely accommodating and friendly and the hotel itself was very clean and up to a high standards. Would definitely visit again!
Disliked: Can't fault this hotel one bit.
24/11/2015
Rated 4.2 out of 5 :
Liked: I liked the Jacuzzi bath and the view of the river Thames.
Disliked: I didn't like the fact that the bathroom was all glass and see through, I felt no privacy. Also the vent on the roof had partly collapsed and the nails fell out.
24/11/2015
Rated 3.2 out of 5 :
Liked: Location was very convenient.
Disliked: Room very small, looking over large pile of rubbish at back of hotel. Reception sofas are grubby. Staff very pleasant but I would not stay again.
22/11/2015
Rated 5 out of 5 :
Excellent hotel and good standard of rooms. I would definitely stay here again next time I need to stay in London. Close to transport links also. View out the window could have been better but as the weather was not great we had the blinds down anyway
19/11/2015
Rated 4.4 out of 5 :
Liked: Loved the location and the spa and gym. Room was spacious and modern, speakers in the ceiling, great bathroom - great bed.
Disliked: It was all good really! Just wanted another night!
17/11/2015
Rated 2.7 out of 5 :
Liked: Next to where we needed to be fit a party
Disliked: Restaurant food was very basic and expensive. Spa very basic Reception a mess, poor customer service not friendly
17/11/2015
Rated 4.4 out of 5 :
Liked: The room was great. Really liked the Jacuzzi bath.
Disliked: The room was cold for a number of hours and we had to phone down to reception twice to get this rectified
17/11/2015
Rated 4.0 out of 5 :
Liked: Everything
Disliked: Nothing
17/11/2015
Rated 5 out of 5 :
Liked: hotel was fabulous highly recommend! Staff could not do enough foe us! will be staying again
Disliked: Guest did not comment for this item.
12/11/2015
Rated 4.8 out of 5 :
Liked: The bell boys where great an the underground parking service was very good.
Disliked: Guest did not comment for this item.
10/11/2015
Rated 5 out of 5 :
Liked: We were luky enough to have an Emporer suite as we were upgraded super views and excellent room, Valet parking useful but should be advertised as access is difficult
Disliked: The two way glass into the en-suite from the bedroom took some getting used to until it steamed up
08/11/2015
Rated 4.4 out of 5 :
Liked: I stayed in one of the lower value rooms (£179) per night and I would say that it was excellent value for the money. Rooms are comfortable and well appointed. If you're thinking of getting some work done you might want to request additional lighting as lightning is more along the mood lighting spectrum but otherwise good. Not too close to any major transport hubs but they do have a completely shuttle to Clapham which largely resolves this.
Disliked: It's a good hotel but I feel that 5 stars is maybe a little generous considering only very basic shower gel, shampoo (no conditioner) etc.
07/11/2015
Rated 5 out of 5 :
Liked: Beautiful views and cleanliness of hotel
Disliked: Toilets in the lobby were dirty.
06/11/2015
Rated 4.6 out of 5 :
Liked: The hotel is modern, stylish and very clean with every comfort I could have needed. Massage chairs in the walkways, modern art on the walls and television in the bathroom. Loads of added extras. Close to New Covent Garden
Disliked: The location was difficult to access by underground or bus. Taxi was £40 from Liverpool St station. Hopefully with the new line this will improve.
05/11/2015
Rated 4.6 out of 5 :
Liked: One of the shuttle drivers' a local man, was very helpful telling us of nearby local business areas. Also, we loved being right on the river and the hotel was peaceful and the room was lovely,.
Disliked: Some of the staff did not seem to know the area and told us there were no nearby locations for dining, which was not the case. They indicated that everything was far away. We later discovered that either Clapham Common a or (Clapham Junction) station and shops and restaurants were only a ten or fifteen minute walk from the hotel.
04/11/2015
Rated 4.8 out of 5 :
Liked: Complimentary Shuttle Bus, location, staff, bar with lovely view of Thames, deluxe room, toiletries
Disliked: Breakfast a little expensive at £14.95 pp
02/11/2015
Rated 4.8 out of 5 :
Liked: We thought the staff were very friendly and helpful. Spa treatments and facilities were excellent.
Disliked: Guest did not comment for this item.
01/11/2015
Rated 4.8 out of 5 :
Liked: Amazing customer service, great room and location
Disliked: Spa gets quite busy and open to people not staying there
29/10/2015
Rated 5 out of 5 :
Liked: everything! Pick up from station and great staff
Disliked: Guest did not comment for this item.
27/10/2015
Rated 3.5 out of 5 :
Liked: guest did not comment for this item.
Disliked: The noise in the room from vent on ceiling also the lights and air-con was quiet annoying, instruction for shower was not clear, the bathroom had no complementary tooth pastes or tooth brush
26/10/2015
Rated 3.8 out of 5 :
Liked: The room was nice
Disliked: Room was not worth that amount.
26/10/2015
Rated 4 out of 5 :
I've used the Rafayel hotel on many occasions, it's warm and friendly staff make it a pleasure to stay. The rooms are spacious and decorated to a high standard, some offer wonderful views across the River Thames. The hotel has all the standard facilities you would expect including a great gym and plenty of spaces to relax and unwind.
26/10/2015
Rated 5 out of 5 :
I would like to say that I have stayed in this hotel with my partner on many occasions and love it so much. The service is just brilliant and everything from the products in the hotel room to the service in the restaurant is always 5* I will defiantly be back!
20/10/2015
Rated 4.6 out of 5 :
Liked: People working there were nice. The service is good. I had a good room view and absolutely loved the television in the bathroom.
Disliked: Although my room had a good sea view, I was on the first floor which meant people were looking in, so found that I couldn't draw the curtains as much. It would've been better to be on the top floor with that kind of view. Also when I was checking out I realised that I had been overcharged. Although this was rectified very quickly, I was surprised that this kind of thing could happen at a five star. I don't like questioning a bill but I was glad I did as I would've been paying for somebody else's bill.
19/10/2015
Rated 2.7 out of 5 :
Liked: guest did not comment for this item.
Disliked: As a frequent traveller I have stayed in many 4 and 5 star hotels and would only rate this hotel as a 3*. E. G No safe in first 2 rooms given although stated on room description, soap and shampoo in fixed bottles on wall like a premier inn and no other toiletries in room, very low lighting apparently as eco friendly! But then had air conditioning that wouldn't turn off and kept us awake all night. The staff were just about ok apart from the one gentleman who was trying very hard to find us a suitable room. Location and walk to Clapham junction did not feel safe so we used taxis. Shuttle bus needed 30mins notice. Would definitely not stay here again.
17/10/2015
Rated 3.4 out of 5 :
Liked: The river view by the restaurant is really nice. Evening walk along the river is breathtaking.
Disliked: For the last two days of my stay, I did not get any internet connection in my room. I have to go down to the lobby for Wi-Fi connection.
16/10/2015
Rated 4.0 out of 5 :
Liked: The room was fantastic! Loved the decor and features.
Disliked: Felt some staff were rude, but not all
14/10/2015
Rated 4.2 out of 5 :
Liked: Staff were excellent and very helpful.
Disliked: The room was lovely, but we kept getting disturbed during the night by the guests in the bar downstairs. And also could hear bumping in other rooms which kept us awake. Other than that the room and staff was great.
13/10/2015
Rated 2.5 out of 5 :
Liked: Free shuttlebus service to Clapham Junction was fine. Friendly staff.
Disliked: Location (reason for free shuttlebus service). Small room with no chair, but the bathroom was fine.
13/10/2015
Rated 5 out of 5 :
I have stayed here on a couple of occasions. Not a great 5 star but great value with nice rooms and decent location. Staff are friendly and rooms are clean and a good size. Definitely worth every penny. Free taxi to the train station was an added bonus. Great bars and restaurants nearby too.
12/10/2015
Rated 4.6 out of 5 :
Liked: Loved it would return Location is not right in the heart of it but near the Thames and the hotel accommodate really well by offering a free shuttle to the station
Disliked: Guest did not comment for this item.
10/10/2015
Rated 5 out of 5 :
Lovely room, luxury bed, beautiful bar and friendly staff.cocktails were a highlight. Stayed for one night as a treat when seeing a band play in Camden. Would definitely recommend and would love to return.
06/10/2015
Rated 4.4 out of 5 :
Liked: being close to the river, good shuttle service with good drivers.
Disliked: Very bad loud noise outside bar area until 4 am, kept awake. Also poor service in bar, barmen had too much to do on his own
04/10/2015
Rated 3.8 out of 5 :
Liked: great breakfast
Disliked: Nada
01/10/2015
Rated 3.2 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
30/09/2015
Rated 3.8 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
29/09/2015
Rated 4.2 out of 5 :
Liked: Looking on to Thames through big windows
Disliked: Wear and tear marks in room nothing major
29/09/2015
Rated 3.2 out of 5 :
Liked: I like the size of the room - it's quite spacious !
Disliked: Surprised to hear that this five star hotel doesn't have hot breakfast buffet. I don't like the fact that in order to control the room temperature- the receptionist need be contacted to switch it off or on.
27/09/2015
Rated 2 out of 5 :
Liked: All flash no bash! Attempted style over substance. Poor hotel
Disliked: Guest did not comment for this item.
27/09/2015
Rated 4.5 out of 5 :
Liked: large clean rooms and nice view as well as location incase you have your own car
Disliked: As usual getting in and out the parking is a problem, you have to bother one of the staff to open the door to the hotel for you coming along from the reception each time you go and come (can be easily solved with a door key)
26/09/2015
Rated 3 out of 5 :
Liked: guest did not comment for this item.
Disliked: No draught beer went next door to rival hotel
24/09/2015
Rated 4.8 out of 5 :
Liked: Good sized room with plenty of space and an excellent bathroom which was nicely modern but water temperature was difficult to control. The king size bed was one of the most comfortable I've ever slept in! Battersea is conveniently situated for getting into the West End and to lesser extent the city but there didn't seem to be much in the immediate vicinity so not quite sure why it was built here - but maybe things are about to happen !
Disliked: Mostly good experience, the variability of the water temperature was the only concern. When it was hot, it was very hot.
24/09/2015
Rated 4.2 out of 5 :
Liked: Good room.
Disliked: Food and staff service appalling
21/09/2015
Rated 5 out of 5 :
Liked: The Jacuzzi and swimming pool
Disliked: Closing time for the pool. And the shuttle cars to be available all night
20/09/2015
Rated 4.6 out of 5 :
Liked: Size of room and bathroom, Spa, Gym, Bar / Restaurant, Shuttle Service
Disliked: Guest did not comment for this item.
10/09/2015
Rated 3.4 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
04/09/2015
Rated 4.2 out of 5 :
Liked: The room I was in was lovely. Unfortunately the bathroom and towels smelt strongly of stale cigarette smoke however when I informed the staff the attempted to rectify the situation. Very friendly and helpful staff and the shuttle service to Clapham junction was very handy.
Disliked: The pool was being refurbished so was out of use which was unfortunate, and there is nowhere to sit and relax by the Jacuzzi/pool of this is what you want to do.
01/09/2015
Rated 2.3 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
29/08/2015
Rated 3.8 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
27/08/2015
Rated 4.8 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
27/08/2015
Rated 4.6 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
25/08/2015
Rated 4.6 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
25/08/2015
Rated 4.4 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
24/08/2015
Rated 1.9 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
22/08/2015
Rated 4.0 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
22/08/2015
Rated 5 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
21/08/2015
Rated 5 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
20/08/2015
Rated 4.8 out of 5 :
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