The Hoxton Shoreditch
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Customer Reviews For The Hoxton Shoreditch Hotel


Address: 81 Great Eastern Street, London, England, UK, EC2A 3HU
This hotel has averaged a score of 4.4 out of 5 by 6859 past guests
>>>Booking.com (average customer rating 4.4 out of 5 from 1233 reviews)
>>>Tripadvisor (ranked 104 of 1129 for Hotels in London and rated 4.5 out of 5 from 5612 reviews)

29/09/2019
Rated 4.8 out of 5 :
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24/09/2019
Rated 4 out of 5 :
Our group stayed at The Hoxton Hotel as part of the Chivas Masters which is a unique global cocktail competition which sees thousands of bartenders from around the world compete across 14 countries to make it to Speyside & London for a once in a lifetime opportunity to create their own bar, serving whisky cocktails that can\u2019t be found anywhere else.\n\nFrom the beginning, the staff were exceptional providing our group of 50 with quick check-in after a flight from Aberdeen to London Heathrow and then a bus journey.\n\nWe used 'The Apartment' to host one of our cocktail challenges which was the perfect space with great use of each of the areas.\n\nWe had dinner at the hotel one of the evenings and the food and service was excellent!\n\nBig Thank you to Louise, Jad, Faye, Sam, Pelly, Viven, Isabel, Lucia, Ewelina and the all the staff for their hospitality!
24/09/2019
Rated 4 out of 5 :
I stayed for 2 nights, the night prior too and the night of my wedding. Every part of the stay was absolutely perfect. Viven and her team were exceptional right from the start, ensuring that my booking was confirmed, checking if i needed anything in the run up to the stay, making sure that i checked in easily. \nThe hotel was also fantastic, room was spacious, extremely comfy and nicely designed. Enjoyed the atmosphere in the bar in the evening and breakfast both in the restaurant and as room service was delicious.\nI would highly recommend the Hoxton and thank you to all the staff, who made the stay so special.
23/09/2019
Rated 4 out of 5 :
We booked a \u2018roomy\u2019 room and ended up asking to be moved due to being able to hear EVERYTHING from next door. Reception were helpful and sympathetic, saying that it was because of the inter-connecting door that those rooms have, but really.. All the doors slam too - to be honest it\u2019s a very noisy hotel from the reception area upwards. Breakfast bag is a bit of a nonsense - a banana, yoghurt and juice. \nOn the plus side the bed was comfortable and the reception staff friendly, but those are the only positives I can think of.
23/09/2019
Rated 4 out of 5 :
Spacious rooms in a modern and elegant design, great restaurant with all the millennial food you are looking for any way. Best part: their top-notch reception. If you meet Sam say Hi \u2013 she gave us a very warm welcome and was extremely helpful.
23/09/2019
Rated 4 out of 5 :
A lively place with lots of energy and cool design aesthetic. My room was basic but all that I needed, and the price was right compared to other London hotels. Nice touch with light breakfast delivered every morning.
22/09/2019
Rated 4 out of 5 :
yet another enjoyable stay at the Hoxton shoreditch, they always seem to have the ability to make you feel that your at the centre of what\u2019s happening in east end of London, \nPs\nforget my charger in room 407, hang onto until our next stay \n\nGeary & Joy
22/09/2019
Rated 4 out of 5 :
Stayed at the newly opened \u2018The Horton, Shoreditch\u2019 which is less than 5 minutes walk from Shoreditch tube station. Only 3 weeks since opening so everything looking fresh and welcoming. Lovely smart, casual atmosphere in the lobby area which shared space with the \u2018Albie\u2019 restaurant and hotel bar. In addition on the 14th floor is \u2018The Seabird\u2019 bar and restaurant which offers rooftop dining with great views of the area. We paid \u00A3219 bed and breakfast therefore high expectations of good service and standards expected.\nReception staff were very friendly and welcoming, attending the guests with a smile and happy to offer assistance regards any queries or requests. Dressed in casual attire, in keeping with the theme of the hotel.\nStayed to celebrate our 4th Anniversary, doubled up with attending a friends 30th birthday. When booking we made a note of the purpose and it was a pleasure that this was acknowledged with a room upgrade and bottle of Prosecco in the room with a congratulations welcoming note.\nRoom was a comfortable size, pretty standard for a London hotel with king bed, en-suite shower. Good technology in room with DAB smart speaker radio and flat screen tv with Freeview channels. Tea and coffee self service included. Despite a new building, room decor is themed around a idea of refurbished warehouse with exposed pipes, wiring in corridors and exposed concrete ceiling which I liked but may not be to everyone\u2019s taste. En-suite shower tiles throughout to a high finish.\nNice little touch in the room which includes 5-6 books on the shelf for light reading should one wish. In addition each room is provided with a little bag on the wall for guests to request a small light complimentary snack breakfast of juice, fruit and nut bar. Each room also has a safe and fridge with complimentary water and milk for tea/coffee.\nA lovely nice stay in one of London\u2019s newest hotels, and the freshest in the \u2018Horton\u2019 chain - recommended and would stay again, however standards and experience of the stay were on par with the cost and therefore I would suggest other hotels could be better value for money.
21/09/2019
Rated 4 out of 5 :
Not normally one to write a review but was compelled to do so based on my recent stay. Hotel surpassed expectations - great location; good sized rooms (by London standards) but what really stood out was staff and their attention to detail. Special shout out to Isabel who always welcomed me by name, with a beaming smile.
20/09/2019
Rated 4 out of 5 :
The staff? The food? The service? The location? Which one do i start with?! Hoxton Hotel really didn\u2019t dissappont! Lovely lovely people, super helpful staff that go out of their way to fulfil your needs. Nikos, Faith and Peli made everything so so easy for us and with a genuine smile always! Literally felt like i was getting special treatment! The food quality - reeeeally great, had the mac and cheese chorizo with jalapenos - SO GOOD. Oh. And their sweet potato fries, just WOW haha.\u2028Exceptional stay and last but not least, they got an analogue booth by the reception that takes contactless payments!!! what??? \u20285 stars from me!
20/09/2019
Rated 4 out of 5 :
this is a hotel that it has been there for long. it's super organised and super cool. You can meet many different people from locals to business people and from tourists to students. I love the place and I love the lobby. Staff is so attentive and Isabel and Nikos are very approachable for anything you need.
19/09/2019
Rated 4 out of 5 :
Had the best time staying at The Hoxton- Shoreditch. The hotel is beautiful and has a great scene day & night. Faith at the front desk was a huge help with a package I got delivered to the hotel that needed to be forwarded to my next location. Everyone is so nice & accommodating. I highly recommend this hotel to everyone!
17/09/2019
Rated 5 out of 5 :
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17/09/2019
Rated 4 out of 5 :
We stayed over at The Hoxton on Sunday evening to celebrate my boyfriends Birthday. We rarely get a chance to do anything fun (toddler issues) so this was a total treat! We walked in to a cool and vibey bar, with low lighting and a DJ spinning. The welcome was warm at reception, and they\u2019d noted Birthday boy which was lovely. We were offered a celebration drink, which we gladly took up and enjoyed in the room while we unpacked. The room was cosy, well laid out and furnished to a really high standard. Everything was spotless and the bathroom was so gorgeous that I just to take a shower!! The Hoxton is in a wicked spot, not far from 2 stations and a great bolt hole for exploring. We had some drinks in the lobby bar then went to Two Lights for eats and Happiness Forgets for too many cocktails. There are numerous bars around, so you\u2019ll find somewhere you love!\n\nThanks so much for having us guys; we\u2019ll be back!!
16/09/2019
Rated 4 out of 5 :
Had a fantastic time at The Hoxton in Shoreditch. Arrived on a Sunday afternoon to a buzzing atmosphere with a dj playing and plenty of people enjoying drinks. Such a contrast from what we were expecting! \nGorgeous little room- we had a \u2018cosy\u2019 room and it was cosy indeed but perfect for our short stay. Beds were super comfy, I had a great nights sleep (which I usually struggle with when I\u2019m away from home!) The breakfast bags were a nice touch and just perfect to start our day. \nYou can grab a great coffee & pastry downstairs and the food from the restaurant is to die for. We also enjoyed a few cocktails while here and honestly its worth coming to London just to hang out at this hotel. We made full use of everything it had to offer and will return for sure.
15/09/2019
Rated 4 out of 5 :
Don't usually take times for reviews, since staff was so friendly (specially Isabel, reception), and the stay was great I thought I would. I loved the rooms and all the little touches like free 'non plastic' water bottles! And the yogurt, juice and banana in the morning...\n\nDownstairs was really busy and had a great atmosphere, as I headed to the room I worked about noise, but there was nothing to worry about, quiet, nice room, comfy bed.\n\nWhat would make it even better is if it had a little gym space, nothing huge but very handy when you travel often, maybe they will consider it.
14/09/2019
Rated 5 out of 5 :
I spent a total of 5 nights at the Hoxton and I really enjoyed it. The rooms are small, but well designed and tasteful (at least the one I had) and everything is very clean and tidy. The restaurant and bar / lobby is a scene but buzzy and energetic and doesn't feel like a nightclub. \n\nThe lobby area gets a bit too busy with people camped out on laptops staying for hours (they might want to monitor that someway) as it is difficult to find a seat. I don't even think they are staying at the hotel just using the Wi-Fi.\n\nRestaurant food is good, the bartenders are amazing and know their craft.\n\nThe big call out which made my stay excellent and will absolutely inform my decision to return next month when I travel for work, is the women at the front desk Viv, Pelli and Faith. Amazing energy, beyond helpful and gracious and always there to help with a smile. This is EXACTlY the type of front-of-the-house energy hotels need to differentiate themselves from the 100s of other 4/5 star boutique hotels out there.\n\nI travel a lot and am in London every few months and this is the first experience I have had with such lovely front desk service. Keep up the amazing work and hats off to you Hoxton for hiring the right people to represent your brand!
13/09/2019
Rated 5 out of 5 :
Such a cute hotel right in the think of old street. Faith was so accommodating when we arrived after a hellish travel experience and made us feel right at home! Will definitely be staying here again.\nThank you!
13/09/2019
Rated 5 out of 5 :
My wife and I loved the Hoxton and we're already looking at going back after christmas. \nHowever I'll be mailing them in advance to make sure our room is on the best side!!! The Shoreditch area is really trendy and full of nice places to eat and drink.\n\nThe Princess of Shoreditch is worth a visit, and definitely go to the Spittalfields market if you are around on a Sunday. It's also about 5 minutes walk from Old street tube or 10 minutes from Liverpool street, so within easy commute of the rest of London including the West End. \n\nThanks guys, thanks Vivien and Nickos if you are reading this, we had a lovely visit.
13/09/2019
Rated 5 out of 5 :
I will keep it short :Great location, perfect, Nice rooms, A little pricey but possibly worth it, Excellent staff, Nikos and Isabel amazing, Brilliant atmosphere, wonderful Breakfast!! Avocado toast... Delicious!, Highly recommended!!
12/09/2019
Rated 4.8 out of 5 :
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11/09/2019
Rated 1 out of 5 :
Great service at the bar, the restaurant and the reception. Room is clean..coffee and tea available in the room. Gluten and dairy free options in the restaurant and the café. \nExcellent breakfast in the restaurant.
10/09/2019
Rated 1 out of 5 :
An overnight stay was booked at the Hoxton as we were attending our son's wedding reception in Shoreditch. \nOnce booked, we received an email confirmation. We were later sent another email to confirm our booking and to request if there was anything we needed. Enquired after a hairdryer and within an hour a reply was received stating that all rooms have a hairdryer.\nCheck in was easy and excellent, especially in this very busy hotel. The atmosphere was buzzing and we were reassured that if we needed anything, we only had to ask.\nIn the morning, I called at reception to ask for milk, straight away, two cartons were brought up to our room and again was asked if there was anything else needed.\nFirst class hotel. The breakfast bag was ideal to grab and run.\nThe hotel is truly a classy, trendy place with plenty of room to socialise and eat.\nFantastic hotel.
09/09/2019
Rated 1 out of 5 :
A modern hotel with fabulous staff that go above and beyond. Loved the vibe of the hotel, the little touches like the breakfast in bed in the morning was a bonus. We spent some time working in the lobby downstairs after we checked out and found it to be a great atmosphere to relax with a coffee. The staff went above and beyond for us. I asked if it would be ok to get a cake delivered for my boyfriend's birthday in the morning before we got there and when we arrived it had been put in the room with some balloons. He was very surprised and really appreciated it! Paola and Nikos were great!
08/09/2019
Rated 5 out of 5 :
Have stayed here for both business and pleasure on a few occasions. It\u2019s a great hotel, trendy but relaxed and in a great location. All the staff are very welcoming and helpful...special shout out to Vivienne & Nikos for their warm welcome and attentive approach throughout my most recent stay! Will very happily return again.
08/09/2019
Rated 5 out of 5 :
My hubby & I stayed at the Hoxton after going to see a show in the West End. We were so glad that we ventured away from the obvious West End hotel locations. Great room, great staff, great bathroom and great night sleep. Room service was prompt, tasty and excellent value for money. Free Wi-Fi, complimentary lite breakfast, no nasty hidden extras. Great location, we had a fabulous time on Sunday mooching around Hoxton, Shoreditch and Brick Lane. I didn't realise that the best rates are available if you book well in advance. Now I know that, I'll be on the case and planning a return visit - loved everything about the place! Nikos was a great help for us.
07/09/2019
Rated 5 out of 5 :
My girlfriend and I booked the Hoxton to explore London. Especially for that purpose we definitely can recommend that hotel, because it is located really close to a tube station and you get a small, healthy breakfast served on your door knob. Perfect for take away.\nThe whole hotel is designed very stylish, cosy and it is a good atmosphere in there. \nThe service was excellent too. Every wish we had were fulfilled. Thank you very much for that, Vivien :-)\nWe definitely can recommend that place and we will stay there again!
07/09/2019
Rated 5 out of 5 :
Use this hotel! Great staff, great location, reasonable prices, nice beds and showers. Funky feel. Very trendy, bar gets very busy. The Hox restaurant is also very good and everywhere has a sense of humour. Also 1 hour free calls and free WiFi, no rip-offs!! Paola and Nicos they went the extra mile for us!
05/09/2019
Rated 5 out of 5 :
Shoreditch is hip and less business busy. And The Hoxton is located is located in the middle of it all - next door to A\u00EBsop, Le Labo, A.P.C. and hip coffee roasters galore.\nRoom was fine in size, nice bathroom, clean and tidy. Bonus: Make your own tea and excellent coffee in the room + light breakfast served on your door knob every morning, if you wish.
04/09/2019
Rated 5 out of 5 :
I booked the hotel for a Saturday night in London. As me and my girlfriend where down in London to visit friends and had been recommended the hotel by my sister who lives in London. The price was very good for London prices. After being stuck jn traffic for awhile and struggling to find a parking space I made it to the hotel.\n\nIt did take a moment to realise it was a hotel as the bar area was pretty busy. I made it to the front desk and checked in which was pretty easy and simple. Was a bit loud with the music but managed to get everything done. I went up to the room which was on the 4th floor. And the view backed on to the hotel next door nobu. Once in the room I couldn\u2019t hear anything of the music downstairs.\n\nThe room had some great black out curtains with blocked all the light so we where able to get a amazing sleep. The room was clean and tidy. The bathroom had anything you could really need. It also had a little fridge for a fresh milk. Which was great for my coffee in the morning.\n\nThe thing that made the room great was the bed. The mattress was the right mixture of hard and soft. The duvet was amazingly comfortable. If I had to mark the room down in anything it would be the pillows. \n\nThe air-con in the room was great. Couldn\u2019t really hear it working which was great as some ac units can be pretty noisy.\n\nI\u2019ll definitely be staying here again if I\u2019m back in London.
03/09/2019
Rated 5 out of 5 :
We had a fantastic stay at the Hoxton, The staff were incredibly tentative in particular Vivien, thank you, who made our stay extra special. With a some extra touches for my boyfriends birthday it made our stay very memorable. The room was very quiet clean and the bed so comfortable we didn't want to leave, looking forward to visiting again son! Would recommend highly. Service exceptional.
03/09/2019
Rated 5 out of 5 :
cool styled retro room - compact but everything you need. location in the heart of shoreditch is perfect.\ndownstairs area of the hotel so much buzz. food in the restaurant excellent (go for the mac & Cheese!).\nVivien and Faith in particular on the front desk were incredibly accommodating and really helped make the stay even better.
02/09/2019
Rated 5 out of 5 :
Just back from the Hoxton with friends where we had a 3 nights stay. The staff, ambience comfort and food was excellent. We wanted to go to other places to see so we were not going to eat in the hotel but decided on the last evening to do so. We were sorry we did not eat earlier as the food and service was excellent. The Hoxton will be top of our list on our next visit. Lucia and Nikos were amazing!
02/09/2019
Rated 5 out of 5 :
We have stayed at the Holborn one before but thought we would give this one a go. Overall the same...very clean rooms and super comfortable bed etc. Shampoo and conditioner supplied so didn't need to bring any with us. I would say that the hotel receptionists even though efficient were at times off hand and it seemed as though we were intruding on their time if asked a question. The two lifts don't seem sufficient for the amount of rooms as at some times in the evening were waiting over 10 minutes for one to come and people were getting fed up and using the stairs. The free Wi-Fi seems to attract people to come in and use the comfortable seating area even though they are not staying which is a bit much when guests can't find a free seat to have a coffee or meal. The TV in the room has very limited channels which I know to some isn't essential but for the price of the rooms this should be standard. I must say I prefer the Holborn hotel just for the sheer convenience. A walk from there into Covent Garden is about 10 minutes but from Shoreditch nearly an hour. We did hop off and on buses which were plentiful as on a main route. One big negative was that our room faced directly onto bedrooms from the hotel opposite. As the blind is fixed we had to draw the curtains every time we wanted to get changed. Maybe some nets or similar could be put up for some privacy!
01/09/2019
Rated 4.6 out of 5 :
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01/09/2019
Rated 5 out of 5 :
Stayed at the Hoxton previously and booked again for the weekend. The hotel is great, perfect location to check out what East London has to offer. solid value all around, rooms are nice, understated and everything you need. Downstairs the bar/restaurant and coffee shop are brilliant. Special shout out to the staff, even with the constant bustle they run things exceptionally effectively and proactive and always with a smile. Thanks Vivien especially. We\u2019ll be back in the future no doubt.
01/09/2019
Rated 5 out of 5 :
My husband and I just had a perfect night away at the Hoxton. The staff have been so attentive and possibly the quickest check-in we have ever had! Love the little breakfast bag you get - so many great little touches and the hotel bar has such a good vibe. I left my hair straighteners in my room after check-out and the staff have been all over it for me and posting them back tomorrow - thank you Vivien! Will definitely be back.
01/09/2019
Rated 5 out of 5 :
I stayed at the Hoxton, Shoreditch for the first time this August and I had an amazing stay. I knew the Hoxton from Amsterdam but was not sure if it will be as nice in London. But it totally was. Amazing and funky rooms. A really cool vide in common areas (Can't even call it a lobby as its too cool to be called that!). And most of all the people who work there are just very nice; especially their guest Service Manager; Jad Lian\u200B.\n\nOne small thing though, there is no gym in the hotel but when in London you can easily go out for a run or walk which worked well for me. \n\nTotally recommend the hotel and will definitely stay there again.
30/08/2019
Rated 4.8 out of 5 :
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30/08/2019
Rated 5 out of 5 :
In our trip to London my husband and I stayed at the Hoxton hotel in Shoreditch. We loved the hotel, the room was clean, modern and very well equipped. I especially loved the big shower as well as the morning breakfast bag on our early morning departure! \nSince we are a young couple we enjoyed a drink at the hotels bar at night with nice music.\n\nThe staff of the hotel was friendly and helpful. We especially loved Nico who gave us all information needed in order to move around London easily and with little money. He gave us many London-insider tips for where to eat and which attractions to visit on our 3 day stay. \nIf we ever visit London again we will definitely stay again at the Hoxton!
29/08/2019
Rated 5 out of 5 :
My go to hotel every time I come back to London, right in the thick of Shoreditch - with a cool bar and all those little details that set it above the rest. Great bathroom products, well though out layout, spotlessly clean and really wonderful staff - Particularly Vivien, the receptionist supervisor - I emailed her a couple of days ahead of my stay to ask for early check in and she went above and beyond to make sure I had a room ready at 11am when I arrived. Really impressed with the whole experience.
29/08/2019
Rated 5 out of 5 :
This is more than a hotel. It is a lifestyle.\nComfortable rooms, amazing food, lovely beds, fantastic decor and outstanding service.\nNico and Che, thank you for making us feel at home once again. You deserve a praise.\nThe guy who checked us in and the other members of staff have two great LEADERS to get inspiration and learn from. \nWe will certainly be back.
28/08/2019
Rated 5 out of 5 :
Great Hotel, Great location. The staff are brilliant spoke to them over the phone a couple of times before our trip they where so helpful over the phone and throughout our whole stay. We requested late checkout at 4pm (\u00A35 per hour after 12 and if you decide to check out earlier your only charged for the time you've stayed, even if you have requested until 4pm and change your mind) which was brilliant as our train back was not until 8pm and once we did check out they held our bags whilst we went for some food and a wonder round. The food was gorgeous we had the full English breakfast which was probably the nicest Breakfast I've ever had. The location is great right in between 2 tube stations (Old Street & Liverpool Street) so easy to get around lots of lovely Bars and Restaurants we particularly liked Boxpark which is a little pop up market and a food and drink place on the terrace lots of different food stalls which where all gorgeous, drinks and live music, plus it was lovely and sunny which was a bonus. There was honestly nothing I didn't like about this hotel and the staff just made it as they where so helpful and lovely which is always nice. Thank you Nikos! Would most definitely stay here again!
28/08/2019
Rated 5 out of 5 :
When we want to stay somewhere hip for a weekend in town. Was a perfect location and a very relaxed vibe. We love it again and again and we'll be back again and again.. Just what we are looking for (price, look, location)...Bravo.... Nicos is a really helpful guy he helped us with anything we needed!
23/08/2019
Rated 4.6 out of 5 :
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23/08/2019
Rated 5 out of 5 :
This hotel was a last minute booking the night before I departed for London. Not my usual style of hotel but with few options left I booked it last minute. I was pleasantly surprised by the hotel however and enjoyed the atmosphere in the lobby area. The rooms were unfortunately very small and basic and come with no luxuries. \n\nPerfect however for a business trip, with a good selection of restaurants and bars in the area. Worth a try if stuck for last minute options.
22/08/2019
Rated 4.8 out of 5 :
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21/08/2019
Rated 3.8 out of 5 :
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20/08/2019
Rated 5 out of 5 :
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19/08/2019
Rated 5 out of 5 :
Very hip and comfortable hotel. The location was perfect in Shoreditch. A very quick walk from Liverpool Street Station. Tons to do in the area. The bathroom was great and the bed was super comfortable. The lobby turned into a busy bar area everynight I was there which was funny. It made the lobby busy and was not the best place for a quick bite to eat or evening drink if you weren't in the mood for club life but it was fun! You could not hear the noise at all as son as we you went into the elevator. Very cool place to stay!
19/08/2019
Rated 5 out of 5 :
Really enjoyed our stay - brilliant hotel for birthday celebrations (celebrated a 40th birthday). Super busy in the bar after we came back from dinner though, it was just impossible to get a drink but overall - perfect!
19/08/2019
Rated 5 out of 5 :
This is a great hotel with excellent service and personal touches. It was not\u2019t partners birthday and our anniversary and they organised complimentary Prosecco in the room and an early check in. The room although small (it was a cosy double though) was spotless with fresh milk and lovely fluffy towels. My only criticism would be the level of rowdy revellers inside the front of house and spilling onto the road outside just after midnight when we returned to the hotel. some very drunk individuals tried to get in our taxi as we were getting out and they were quite abusive. It may be an idea to have some security at the entrance if this is normal.
18/08/2019
Rated 5 out of 5 :
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18/08/2019
Rated 5 out of 5 :
Me and my boyfriend were celebrating his b-day in London and chose The Hoxton Shoreditch for our stay.\nSaying it was an amazing experience it's nothing to say.\nFirst of all, the hotel itself is really stylish, has its own vibe and really chill atmosphere. Everybody is professional but not formal, which makes atmosphere really friendly and easy. Attention to details on the highest level: from cute writings on the fan bag to niche really good smelling cosmetics and music on in the room (while entering)\n\nSecondly, people who work there are very very sweet and helpful. Special thanks to Vivien, as she got to know that my boyfriend will have b-day. Vivien specially prepared our room and very cute surprise. He was very happy and amazed with such thoughtfulness. \n\nlast but not least, food was very tasty and not overpriced. We had a nice dinner at the Hoxton and in the morning got little tasty breakfast in bed.\n\nThank you again for such a nice experience! \nWe will be back :)
18/08/2019
Rated 5 out of 5 :
Hoxton was fantastic! We arrived very early before check in on a busy day and Vivian was absolutely fantastic and was able to accommodate us. We even got a bigger room than we expected! The service at the Hoxton is always fantastic and Vivian and the other staff members made the stay even more enjoyable. We will definitely be back every time we are in London.
18/08/2019
Rated 5 out of 5 :
Rooms are lovely, but given they have wooden floors there is so much noise that comes down from people walking in the room above - it made it difficult to get to sleep, stay asleep and then I was woken early in the morning. I won't stay again - there are better hotels in the same area.
18/08/2019
Rated 5 out of 5 :
First of all, the staff were pleasant and the room was ok. But downstairs, oh dear. We booked for a Saturday night. Went out for a couple of drinks and came back to the restaurant at 9pm to find enormous bouncers guarding the door, loud music playing and loads of drunken people. We sat down in the restaurant where it was too loud to hear what people were saying on the other side of the table, and on the route to the toilets so we had a constant stream of drunks walking past. Food was ok, we ordered a mixed bbq grill to share but it came without any fries (\u00A326 p/h), when we ordered some as a side they arrived as we were finishing the meal and were underdone.\n\nIn the morning, the included breakfast turned out to be a green banana, a spoonful of granola and some orange juice, hung outside the door in a paper bag (check out the photo). And only two tea bags were supplied with the room, and as I had a cup the day before on arrival there was only one left so one of us had to go without.\n\nBefore anyone accuses me of being a moaning old guy who doesn't like nightlife, I am well used to late nights and loud music, but when you look at the hotel's website and see how it is described there, the reality that we found was very different. I would be very interested to hear from a member of the management to hear their opinion.
18/08/2019
Rated 5 out of 5 :
Having stayed in the Horton in Holborn I was looking forward to the flagship home of the Horton but unfortunately it was far from relaxing in the main bar. We had dinner in the restaurant but it was so noisy it felt like being in a nightclub which was ridiculous. Surround by drunk, uncivilised yobs. When you get frisked to get into a local bar for a drink then you know that things are bad. What the hell has happened to this area. Finally the concept of breakfast included usually means at least a continental. But at the Hoxton you get a small pot of granola, an overripe banana and an orange juice outside your door. The only commending part of this hotel is the stylish and comfortable design. Overall very disappointed.
17/08/2019
Rated 5 out of 5 :
Our office building was not operational this week. We needed a meeting room in central London to carry on working and found the perfect solution at the Hoxton. We were very thankful to Nikos and the team at Reception for the quick thinking, solution and hospitality!
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