Hub by Premier Inn Covent Garden
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Customer Reviews For The Hub by Premier Inn Covent Garden


Address: 110 St Martins Lane, London, WC2N 4BA, United Kingdom
This hotel has averaged a score of 4.5 out of 5 by 3313 past guests
>>>Tripadvisor (ranked 220 of 1085 for Hotels in London and rated 4.5 out of 5 from 3348 reviews)

13/08/2018
Rated 4 out of 5 :
I booked room for a theatre night the room was a good size with all we needed for our nights stay.i thought it was in a good location and allowed access to all main tourist area and within good walking distance we would say...
13/08/2018
Rated 5 out of 5 :
Was a fantastic stay, extremely helpful staff extremely polite and the room was fantastic, great gadgets and use of space. Clean, well looked after space, the second time I have stayed at that location and would recommend it to anyone!
12/08/2018
Rated 5 out of 5 :
Loved the location of this Hotel. There was excellent value for the price of the room. We booked 2 rooms at this hotel. While the rooms are small, they are extremely self sufficient. Beds were extremely comfortable and air conditioner worked well during some hot...
12/08/2018
Rated 5 out of 5 :
A really modern Hotel, the rooms are small but compact and everything is to hand. Touch screen for lights and air con/ heating is really good. Bar area modern and welcoming with a spacious seating area.
12/08/2018
Rated 5 out of 5 :
We wanted somewhere close to Covent Garden and the Theatre, this ticked both boxes. Compact, stylish and value for money. We were even allowed to leave our luggage before and after our stay. Staff were helpful and pleasant. Breakfast for a fiver was fabulous value...
12/08/2018
Rated 4 out of 5 :
Great modern hotel in a central location. Really quiet for central London apart from being in a room next to the lifts so could hear them going up and down constantly. Our room was not made up during our 2 day stay as there seemed...
09/08/2018
Rated 5 out of 5 :
This was our second stay at the hub. We find the location perfect for theatre trips this time it was Strictly Ballroom (recommended as well by the way). We were able to book in early which was fortunate as we were attending a matinee but...
09/08/2018
Rated 5 out of 5 :
First time we have used a Premier Inn Hub but it certainly wont be the last. It is in an ideal location between Leicester Square and Covent Garden underground stations. The rooms are small but have everything you need and are clean and very user...
08/08/2018
Rated 5 out of 5 :
This hotel is in the Japanese modern size-efficiency style. Though the rooms are small, they really do have everything you need. best for a single or a couple, the bed is comfortable and sized well. All the controls for room temperature, lighting and TV are...
08/08/2018
Rated 4 out of 5 :
We stayed here a few times before and find it the most convenient for sightseeing and nightlife. However, this time, it was not a smooth stay as the staff headcount was down to just one at times to run the bar/cafeteria and reception area and...
08/08/2018
Rated 4 out of 5 :
Great Location. Rooms are small but very comfortable and clean. some rooms I believe may have no windows which may not suit everyone, but ours had. Hard to beat the location, so central and in a very nice area. Close to tube station and some...
06/08/2018
Rated 5 out of 5 :
Rooms are brilliantly engineered; small but have everything one need. With this prime location you would only come to your room to shower and sleep and hub does a perfect job with both. fair price. Don't take the breakfast box! there so many good places...
04/08/2018
Rated 5 out of 5 :
Great hotel - good value for money, clean and modern! Staff are friendly and always keen to help. The location is amazing especially if you want to go to restaurants or the theatre without needing transport. Even if you do, Charing Cross tube station is...
04/08/2018
Rated 5 out of 5 :
This hotel couldn't be better placed! A wide variety of restaurants, theatres and attractions close by including Trafalgar Square, Leicester Square, Piccadilly Circus and Buckingham palace and theyre all within walking distance. Charing Cross tube station and the pick up for bus tours and close...
02/08/2018
Rated 5 out of 5 :
Very small rooms but perfect for a few days away, fantastic location too We had a problem with the room the first night but told staff in the morning and was sorted out straight away, they was so helpful and friendly Would highly recommend and...
31/07/2018
Rated 4 out of 5 :
Great location - easy reach of major theatres and convenient to London Underground. The staff are supportive, helpful, while the caféé area is a decent space to read, scroll and eat (!) - breakfast (continental type) for 5 pounds can be a decent start to the...
31/07/2018
Rated 4 out of 5 :
This is a very well located hotel - convenient for theatre-land (three major theatres inside 30 metres of the front door) and well served by underground transport. The rooms are tight, very compact - the bed is about a double and the clothes hanging space...
29/07/2018
Rated 5 out of 5 :
My husband and I thoroughly enjoyed our stay here! The room is perfect and has everything you need for a stay in the capital! Like I said in the title the rooms are modern, well designed and compact! We cant fault it and would definitely...
29/07/2018
Rated 4 out of 5 :
Excellent location, very close to theatres, etc. Room is clean and compact but it's a good size bed with quality linen, duvet and pillows. Shower and toilet area is clean and good working order. Friendly staff but could need more guys on reception to help...
28/07/2018
Rated 5 out of 5 :
We needed a place close to Royal Opera House for a show. Only need a room for a night. Thelocation of the Hub is great, close to Leicester square tube and in the heart of Covent Garden and Theatre District. Rooms are small but super...
27/07/2018
Rated 3 out of 5 :
Seriously, there are no windows or natural light in their rooms. I am not kidding. The room was small and decently appointed but it's basically a closet by US standards. Also, the room app they tout so much on their website doesn't work - their staff...
27/07/2018
Rated 4 out of 5 :
Excellent location, close to art galleries, British Museum, and West End theatres. Bright, clean, modern. Compact rooms but cleverly designed. Simple to use facility control panel on head board. Good value breakfast.
25/07/2018
Rated 4 out of 5 :
I have already booked my next stay here later this year so I am not letting this put me off.. but the "welcome" was ridiculously negative. This was my third hotel in London on this trip and the only one I had any issue with....
25/07/2018
Rated 5 out of 5 :
Good value, excellent location, helpful friendly staff. Compact clean rooms well maintained and equipped. App for room controls worked fine. Short walk to Soho and Covent Garden so plenty to see and do. Good nights sleep with no traffic noise.
25/07/2018
Rated 5 out of 5 :
A really pleasant stay. All staff were very helpful and friendly and also professional. The room was spotlessly clean. Fantastic air con and climate controls in the room. The hotel seating area also nice and cool and most comfortable. The reception staff and deli staff...
22/07/2018
Rated 2 out of 5 :
Stayed in the access room. Definitely not access for wheelchair users. My husband couldn't access the bathroom due to there not being enough room to get past the bed. He had to wash in the waste paper bin lined with a carrier bag!£199for 1 night...
22/07/2018
Rated 4 out of 5 :
The service was excellent, the hotel & rooms modern & clean, Bed was comfortable. Rooms are very small which I knew when I booked, this is why it is a low cost hotel.. Location is great near Leicester & Trafalger squares. We did not really...
21/07/2018
Rated 3 out of 5 :
Booked last minute for a work trip. I checked out the website so I knew what I was getting. A bed for the night. I would not recommend for couples. Breakfast options poor but given its great central location there are plenty of choices nearby.
18/07/2018
Rated 5 out of 5 :
I stayed here for 1 night in July 2018. I was visiting London to see a play in a nearby theatre. The location of this hotel is excellent. Trafalgar square is less than 200m away and I walked to Westminster Abbey and the Houses of...
17/07/2018
Rated 5 out of 5 :
Fabulous location, very friendly staff, easy to book, easy to check in and out. Definitely recommend. Put the app on your phone and adjust room temperature and lighting etc. Very clean and a super comfortable bed.
16/07/2018
Rated 5 out of 5 :
Great concept! Check in via an automatic sign in machine which speeded up the process when receptionist was dealing with other guest. All the while there was a member of staff to talk you through it all. Small room, compact and super clean but has...
16/07/2018
Rated 5 out of 5 :
Pleasantly surprised at how funky this hotel is. Rooms are small, but have everything you need for a couple of nights. Staff were great, even let us check in hours earlier than we should have which is really helpful when theres sight seeing to be...
16/07/2018
Rated 5 out of 5 :
Have stayed at the Premier Inn Hub before and would recommend it for a one night stay. Rooms are functional, but clean and have everything you could want. One tip - ask for a room with a window. We stayed in the basement before with...
14/07/2018
Rated 5 out of 5 :
A fantastic place to stay. Just round the corner from Trafalgar Square. Fantastic rooms. Great service. Great breakfast facilities. And the best bed weve slept in in a Long time. Highly recommend it.
12/07/2018
Rated 5 out of 5 :
Not been in a Hub before so I was a little wary of what to expect. Actually, I was very impressed with the concept. Very clean and bright rooms, really really quiet which was a bonus. Check in was nice and easy to. Breakfast was not...
11/07/2018
Rated 4 out of 5 :
Easily one of the best locations we have stayed in - next to the National Gallery and near to Covent Garden. Rooms clean and modern - and very compact - it is a pod within a building. OK for a short stay but lack of...
10/07/2018
Rated 5 out of 5 :
best location for my needs Trafalger Square, Leicester Square, Covent Garden all within 2 minutes walk. my room was great but the cleaners are a bit noisy after 8 am so don't expect a quiet lay in. great high tech remote to operate lights...
09/07/2018
Rated 1 out of 5 :
leaking air-conditioning units and a manager with seemingly no authority. No sleep due to a faulty air-conditioning unit and the noise from it. Towels soaked by liquid from air-conditioning unit, carpet soaking too. Staff indifferent and guest relations cut off the call after 23 minutes...
08/07/2018
Rated 5 out of 5 :
We stayed as a couple for a weekend of shows and a concert. Location is great for a tourist who spends limited time in the room. The rooms are very small but great use of the space. There was no natural light in our room...
08/07/2018
Rated 5 out of 5 :
We stayed here for one night in June. Great hotel! doesn't feel like a premier inn at all. Really modern rooms! Perfectly big enough for two people. Loved how interactive the rooms were. Weve stayed in some really expensive London hotels but would definitely book...
07/07/2018
Rated 4 out of 5 :
This hotel was in a great location within walking distance to Covent Garden, Leicester Square and Trafalgar Square. We were there to see a show and it definitely served its purpose. The rooms are very small and they are no frills but we only slept...
06/07/2018
Rated 4 out of 5 :
My wife and I are here for a Long weekend ! Location is idea tube station 5 away! The hotel itself is spotless! Staff very friendly and helpful! The rooms are not ur standard room.. they are tiny but in a very good way! Really...
06/07/2018
Rated 4 out of 5 :
This was another great stay, staff really friendly and rooms clean. Great location with plenty of places to eat out at. If you are a runner really close to Pall Mall to go to St James park. First stay at this hub and it was...
05/07/2018
Rated 5 out of 5 :
My husband and I really enjoyed staying at this place! Yes, the rooms are tiny (like dorm-room size tiny) but we kind of liked that, and the space was very well used. It had everything we needed, and most importantly, it was quiet, clean, and...
05/07/2018
Rated 4 out of 5 :
Perfect Location, tiny and perfectly formed. Yes, the rooms are crazy small, but cosy. If you are out and about exploring London all day and you just need a cosy, quiet place to sleep, then you have found the best place.
04/07/2018
Rated 5 out of 5 :
My single room was very small. I expected that but didn't realize how small. The well-designed layout provided everything necessary and was an impressive use of a small space. Breakfast good for the price. Major drawback: no kettle. If two people were sharing this room,...
04/07/2018
Rated 5 out of 5 :
Great concept. Clever space saving design. Great location, peaceful, and very comfortable. Rooms small, self-contained and spotless. Staff very helpful. Free Tea and Coffee available in the bar. Hotel highly recommended.
02/07/2018
Rated 5 out of 5 :
My third time here. Such a brilliant location and I love the cosy Hub rooms which are perfect for a single traveller. One of the things I most appreciate about the Hub is the control of lighting. Those of us who are often working in...
01/07/2018
Rated 4 out of 5 :
Wanted a central and functional hotel for a quick weekend in London. Hotel was close to the tube and easy to find. Check in was quick and the staff were happy to store bags as we arrived before we could access the rooms. Rooms are...
28/06/2018
Rated 4 out of 5 :
Its small, its clean, its central, its a gussied up Premier Inn. that is pretty match all you need to know. Its not 5 star but its plenty good enough as a clean, well situated place to crash. Smack in the middle of tourist/theatre land so...
26/06/2018
Rated 5 out of 5 :
We loved the convenient location, the clean and comfortable room, and the friendly, helpful staff. We didn't use the food service, but there are many fine restaurants in the neighbourhood that you will want to try.
26/06/2018
Rated 5 out of 5 :
We stayed for one night during a theatre trip. Its perfect for the short time that you use the room during a theatre trip. The rooms are small but really well equipped and comfortable. The downstairs caféé is of a high standard...
25/06/2018
Rated 5 out of 5 :
This was our second time at this hotel. Amazingly located, nearby the Covent Garden and Trafalgar Square. The rooms are tiny, yet functional for two. Also, the free internet has good speed. Cant wait to be back!
25/06/2018
Rated 4 out of 5 :
Great location, situated between Covent Garden and Leicester square tube stations. The bed was like a cabin bed that kids have, albeit bigger. It was against the wall at one side & higher than a normal bed so my husband slept to the outside as...
25/06/2018
Rated 5 out of 5 :
Location is perfect and exactly where you need for visiting/touring the City. Very helpful and friendly staff - which goes a Long way in a big city! Staff were so willing to help us from start to finish. They took in our luggage 4 hours...
24/06/2018
Rated 4 out of 5 :
so, I had to spend one night in London and this was ideal. The location in Covent Garden is seriously central and the room offers what you need: comfortable bed, clean environment, free television, free Wi-Fi, nice bathroom. It feels like a very modern boat...
24/06/2018
Rated 3 out of 5 :
The rooms are very clean, tidy and good technology, apart from the touch panel on the bed. You can end up turning on and off when you head touches it during the night. They also have the smoke detector above the bed flashing...
24/06/2018
Rated 4 out of 5 :
Very good value and an excellent location. We received good service from the staff who also served in the attached Proven Dough deli bar. I would certainly stay here again - it was great to be able to step out right into all the action,...
23/06/2018
Rated 4 out of 5 :
Very good value for money especially the location, we were going to a performance at the R.O.H. but good for many other attractions. The beds are very comfortable but may not be suitable for anyone who is infirm.
23/06/2018
Rated 5 out of 5 :
The hotel was surprisingly good. the room is small but well proportioned and suitable for a solo and couples. the decor was chic and it was spotless. the breakfast was good value for money for what it was and for the location. I would recommend...
22/06/2018
Rated 1 out of 5 :
Poor Service by Manager Pathetic service never ever book premier inn by hub very aggressive manger she is not helpful at all very unprofessional women don't know who made her manger very arrogant women.
22/06/2018
Rated 5 out of 5 :
The hotel is shining and new. All the facilities are exactly as it was on the website. Can't fault the facilities. One thing I can say though is that it is a very small hotel, not enough space compared to previous hotels I have used....
19/06/2018
Rated 4 out of 5 :
For one or two nights in central London this place is fine. The room was small but comfortable and completely fine for a short stay. Its close to Leicester Square and Charring Cross underground stations plus the major tourist attractions. Its clean and the staff...
18/06/2018
Rated 4 out of 5 :
Need to get better coffee for the free customers because it's absolutely vile and even the management said so. Well if they are even saying it they should do something about it but other than that good place to stop.
18/06/2018
Rated 5 out of 5 :
Stayed at the Premier Inn Covent garden for 2 nights in June. Location fantastic near to various theatres and eateries. A couple of minutes away from Trafalgar Square and Covent garden. Our 1st time at a Premier Inn and most impressive from the start. Really...
18/06/2018
Rated 5 out of 5 :
The hotel is really central to Covent garden and Leicester square. spotlessly clean, bed really comfortable! rooms are small but they were ample for me and my husband for the one night. would definitely stay here again.
18/06/2018
Rated 5 out of 5 :
The rooms here are tiny but perfect if youre in and out. The beds are comfortable and there is a large television and climate control. The bathroom has a lovely shower and a decent quality shower gel/shampoo. The hotel was quiet. You can get free...
18/06/2018
Rated 5 out of 5 :
Came to this hotel not knowing what a premier inn hub was, when we got here was quite amazed how much they fit in a room so small but it was comfortable and tidy and clean definitely come again... If you don't mind your partner...
17/06/2018
Rated 5 out of 5 :
Stayed here for one night with my wife. Location is excellent right near tube and walking distance to Leicester square and Covent garden. Hotel is ultra modern and efficient not oldie worldly The rooms are small but very well designed so that they are very...
17/06/2018
Rated 5 out of 5 :
Fabulous hotel and great location right in the heart of theatre land and central to everything. Tube station right on your door to discover the rest of London.The hotel has great technology and brilliant WiFi. We will be back.
15/06/2018
Rated 5 out of 5 :
Stayed here for three nights Great location Brilliant concept by premier inn Rooms were functional Great storage ideas and up to date technology in the whole hotel Beds very comfortable Highly recommended Staff were brilliant at check in I cant rate this new type of...
14/06/2018
Rated 5 out of 5 :
I stay in Premier Inns often on business, esp in London. Felt compelled to mention the fantastic staff on my latest stay- prompt service, engaged in conversations with guests, friendly smiles : hats off to Harold and Ionut, very hard working. Thanks all.
14/06/2018
Rated 5 out of 5 :
Perfect location on the edge of Covent Garden/Leicester square. Friendly staff, clean rooms with all the essentials. Great for a short break. Cosy bar area with good selection of snacks/food and drink. Would definitely recommend.
12/06/2018
Rated 5 out of 5 :
We were attending an event at Buckingham Palace and this hotel is excellently situated 10-15 minutes walk to the Palace as well as convent Garden - 5-10 minutes, Trafalgar Square - 3-5 minutes. Leicester Square tube station is close by 3-5 minutes. As the name...
12/06/2018
Rated 5 out of 5 :
If youre looking for a great location cleanliness and a bit of tech thrown in this is the place for you. Rooms are small but. Nothing has been missed out. Great rate at £35 for a bank holiday Monday. couldn't fault anything.
11/06/2018
Rated 4 out of 5 :
The location is perfect, between Covent Garden and Leicester Square. Very minimalist but everything you need for a night away. The rooms are small but well equipped with all essentials. The £5 pp breakfast was great. Also the bar was open after a theatre visit...
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