Kings Head Guest House - Stratford
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Customer Reviews For The City View Hotel Stratford


Address: 11 Church Street, Stratford, London, England, UK, E15 3HU
This hotel has averaged a score of 2.6 out of 5 by 961 past guests
>>>Booking.com (average customer rating 3.1 out of 5 from 870 reviews)
>>>Tripadvisor (ranked 455 of 560 for B&Bs / inns in London and rated 2.1 out of 5 from 79 reviews)

14/09/2019
Rated 3.1 out of 5 :
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14/09/2019
Rated 3.4 out of 5 :
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13/09/2019
Rated 3.4 out of 5 :
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11/09/2019
Rated 2.5 out of 5 :
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06/09/2019
Rated 2.9 out of 5 :
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01/09/2019
Rated 2.5 out of 5 :
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28/08/2019
Rated 2.9 out of 5 :
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20/08/2019
Rated 2.5 out of 5 :
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18/08/2019
Rated 3.4 out of 5 :
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15/08/2019
Rated 3.4 out of 5 :
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12/07/2019
Rated 3.8 out of 5 :
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07/07/2019
Rated 2.9 out of 5 :
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30/06/2019
Rated 2.5 out of 5 :
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27/06/2019
Rated 3.1 out of 5 :
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25/06/2019
Rated 3.8 out of 5 :
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20/06/2019
Rated 2.5 out of 5 :
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19/06/2019
Rated 3.4 out of 5 :
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10/06/2019
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09/06/2019
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08/06/2019
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02/06/2019
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01/06/2019
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28/05/2019
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26/05/2019
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20/05/2019
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02/05/2019
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15/04/2019
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12/04/2019
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10/04/2019
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09/04/2019
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01/04/2019
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31/03/2019
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22/03/2019
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11/03/2019
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10/03/2019
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05/03/2019
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22/02/2019
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20/02/2019
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13/02/2019
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21/01/2019
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06/01/2019
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21/12/2018
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12/12/2018
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08/12/2018
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24/11/2018
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19/11/2018
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15/11/2018
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10/11/2018
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08/11/2018
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07/11/2018
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06/11/2018
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30/10/2018
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26/10/2018
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18/10/2018
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07/10/2018
Rated 3.8 out of 5 :
Liked: The staff was friendly
Disliked: The stairs for the family room. Two flights to climb with luggage was a bit too much
07/10/2018
Rated 3.6 out of 5 :
Liked: The friendly staff
Disliked: Bed was creaky not a lot of choice for breakfast but substantial for price paid
03/10/2018
Rated 3.4 out of 5 :
Liked: The staff is very friendly. The breakfast in the morning was ok. The room was ok. We had one big and one small bedroom + separate bathroom. Location is very close to Stratford main bus and railway station. Only 10 minutes walk from hotel to Stratford. The price was ok.
Disliked: Comparing to other hotels in Slovenia and Croatia, this hotel doesn't offer so much, or should I say it's not on the same level. I expected more as this is a hotel, not a hostel.
30/09/2018
Rated 1.4 out of 5 :
Liked: nothing!
Disliked: Extremely dirty (cant even explain with words how filthy and disgusting this place is so I am leaving a picture of the floor. Wont post pictures of the walls as they are even more disgusting), window closing mechanism in my room was broken, asked staff to change my room- they asked me to wait and then forgot about my request. Rude and incompetent staff.
25/09/2018
Rated 3.6 out of 5 :
Liked: guest did not comment for this item.
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24/09/2018
Rated 4.0 out of 5 :
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22/09/2018
Rated 4.2 out of 5 :
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21/09/2018
Rated 4.4 out of 5 :
Liked: guest did not comment for this item.
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18/09/2018
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13/09/2018
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Disliked: Guest did not comment for this item.
30/08/2018
Rated 2.7 out of 5 :
Liked: The location is ok
Disliked: Guest did not comment for this item.
28/08/2018
Rated 2.5 out of 5 :
Liked: Food was good and staff were friendly
Disliked: They could have cleaned the room between the nights. That is the only bad part
27/08/2018
Rated 3.8 out of 5 :
Liked: Beds were comfortable, breakfast tasty, staff was helpful, we could leave luggage at the lobby the last day. It's rather a good price value.
Disliked: Room on the ground floor had air conditioning, however, it didn't work. Summer in London was really hot and unfortunately there was only one small window behind a curtain in the room hence it was really stuffy and hot. I would not recommend this room.
14/08/2018
Rated 3.2 out of 5 :
Liked: Close to the city London Airport
Disliked: The area was not for me
11/08/2018
Rated 3.4 out of 5 :
Liked: Breakfast was nice, bed sheets were clean, room had fan
Disliked: Shower was small, and shared
06/08/2018
Rated 2.7 out of 5 :
Liked: guest did not comment for this item.
Disliked: Wi-Fi in room not existing
01/08/2018
Rated 3.8 out of 5 :
Liked: Staff let me in room in early and store my bike in room
Disliked: No coat hangers. Just hook on door. Most people want to hang up shirt etc
01/08/2018
Rated 4.0 out of 5 :
Liked: The hotel was good value for money. Staff were friendly and welcoming. I booked a single room but was pleasantly surprised to get a double bed in the room. Room was clean and comfortable. A nice cooked breakfast was included in the price which made it better value. Good location with a variety of buses just a minute's walk away.
Disliked: For the price I paid I can't complain about anything.
01/08/2018
Rated 2.5 out of 5 :
Liked: guest did not comment for this item.
Disliked: To munch noise and people smoke drugs there
31/07/2018
Rated 3.4 out of 5 :
Liked: Near train station. Near my daughters student accommodation. Easy to visit each other.
Disliked: Not a place to stay in Summer. Rooms hot & poor ventilation.
30/07/2018
Rated 3.2 out of 5 :
Liked: Proximity to the Prudential Ridelondon starting line. Free parking opposite between approx 10pm & 6am. Friendly & helpful staff. Fan installed above the bed for cooling. Freeview television
Disliked: My hotel room window opened into the atrium enveloped by neighbouring properties to the rear of the hotel. For peace of mind, I had to sleep with the window closed despite the warm weather. Have stayed in nicer single occupancy rooms in hostels over the years.
23/07/2018
Rated 2.7 out of 5 :
Liked: guest did not comment for this item.
Disliked: Breakfast was worse ever
21/07/2018
Rated 2.5 out of 5 :
Liked: Staff were friendly Close to tube station.
Disliked: Breakfast was poor quality, had hair stuck on my fried eggs, sausage was so low quality I couldn't eat it and the ¹œtoast was shown the toaster on its way to our table. Pleasantly surprised that there was a fridge in our room, alas it had been switched off and door closed so stank. This was over the top of the mildew smell. Coffee and tea bags provided but glasses, mugs and teaspoons were unclean. Both beds were rickety but comfortable. Hoping the sheets had been changed. There was still rubbish on the floor. Bathroom was interesting, shower was powerful but pointed horizontally so had to face it into the wall whilst soaping up, no shower curtain to contain water. Very busy outside window all night. Wouldnt really recommend to anyone.
18/07/2018
Rated 3.6 out of 5 :
Liked: Reasonable value for London
Disliked: Limited parking, limited breakfast
16/07/2018
Rated 4.0 out of 5 :
Liked: Basic Hotel, okay for the price. Walk-able to London Stadium
Disliked: Guest did not comment for this item.
16/07/2018
Rated 3.8 out of 5 :
Liked: It was easy to find not bad location room was spacious good bathroom good beds
Disliked: Should have mirror in the room a wardrobe and air con should have been fixed it was too hot but they sorted a fan out for us more plug sockets would help
09/07/2018
Rated 3.8 out of 5 :
Liked: The hotel is fine for what it is. Basic accommodation at a cheap price
Disliked: Unfortunately the square outside the hotel is populated with drunks who were shouting at each other in the early evening and making passers by notice. Need the police to move them on
08/07/2018
Rated 4.0 out of 5 :
Liked: Beds were comfortable, room was clean, breakfast and hosts were very good.
Disliked: The hotel could be more updated.
06/07/2018
Rated 3.2 out of 5 :
Liked: Convenience to the bus route to Excel and only 20 minutes, at an affordable price. Breakfast good. Pleasant staff.
Disliked: I stayed at this hotel a year ago and returned because of its convenience and price and stayed in the same room. A year ago I advised the staff about the blockage to the sink drain and smell. When I arrived this time it seemed that the problem had not been resolved and the overpowering odour persisted. The shower was scoldingly hot on the first morning and could not be altered. I asked for it to be adjusted a but on the second morning it was stone cold and again could not be adjusted.
27/06/2018
Rated 2.7 out of 5 :
Liked: guest did not comment for this item.
Disliked: Bathroom water pressure is too low. Metal bed making a lot of noises when you move your body.
25/06/2018
Rated 4.0 out of 5 :
Liked: Great location so helpful ideal little place
Disliked: Guest did not comment for this item.
25/06/2018
Rated 3.6 out of 5 :
Liked: Cheap and cheerful. Lovely staff. Clean. Good bedding. Breakfast included in the price close to Westfield Stratford and London Stadium
Disliked: Location was rather dodgy. Hotel needs a bit of a facelift. For example a nice shower rather than a wet room. some toiletries as only a tiny bar of Lux soap was there.
25/06/2018
Rated 4.0 out of 5 :
Liked: Hotel was walking distance to the Olympic Stadium. Staff were really friendly and could not do enough for us. Breakfast was cooked to order. Hotel was fairly basic but was far cheaper than the usual chain ones, so good value to just put your head down after the concert.
Disliked: If you like to sit in a lounge area or have a bar this is not the place for you. Reception area was small, but we were offered complimentary coffee. Very limited parking to the side of the hotel (couple of cars maybe) but we were lucky to get a space. Not a problem if getting the train which was just up the road!
03/06/2018
Rated 3.8 out of 5 :
Liked: Good value for money. Friendly staff.
Disliked: Little to dislike.
03/06/2018
Rated 3.4 out of 5 :
Liked: Bed was top notch ??
Disliked: Broken table in room and no mirrors
27/05/2018
Rated 4.0 out of 5 :
Liked: Staff welcoming, breakfast good.
Disliked: Guest did not comment for this item.
25/05/2018
Rated 3.8 out of 5 :
Liked: staff were lovely and very welcoming. Hotel was good value for what we wanted for one night. It was just a basic b & b sheets/towels clean and the room reasonably clean all we really needed
Disliked: Cannot say we did not like anything because we knew what we were getting for that price. so Long as you go expecting the bare necessities you will not be disappointed
24/05/2018
Rated 3.6 out of 5 :
Liked: good value for the price considering the location.
Disliked: Avoid staying in room 5
23/05/2018
Rated 3.4 out of 5 :
Liked: For what you are paying for a stay here the accommodation was very reasonable. Especially given the prices of some name brand hotels in the area. Expect to get what you pay for. A very basic room, with basic facilities. Travelodge it is not, but if you want somewhere clean to lay your head between visits to Westfield and the olympic stadium then you can't go very wrong with it. I was put off by the volume of negative reviews, but they all seemed to be expecting a lot more than they paid for. If you want a brand name style stay, stay in a brand name. This is a small cheap hotel and the quality reflects that.
Disliked: Breakfast could have been bigger/more options. We only ate it once despite it being included in the price as it just was not big enough. Room turn down. In our 3 night stay the room was not cleaned, tea/coffee refreshed or new towels/toilet rolls (toilet rolls we found in the hall thankfully).
18/05/2018
Rated 2.7 out of 5 :
Liked: The fact that breakfast was included was a nice touch and probably the best part of the stay. Just because the bed was comfortable and the staff friendly, I would recommend it only to sleep over and for a very short stay if absolutely necessary.
Disliked: The room was extremely small - actually there was space only for the bed and it was impossible to open the bathroom door. It should have been a single room. Very worn down and badly needed at least a coat of paint. Bathroom was tiny as well. It needs renovating and a professional designer who can suggest how to use space more effectively.
07/05/2018
Rated 2.9 out of 5 :
Liked: The friendly welcome and general demeanour of the staff
Disliked: It smelt a bit musty and was a bit dated.
07/05/2018
Rated 2.7 out of 5 :
Liked: Bed for the night near to Queen Elizabeth Olympic Park
Disliked: The room was tiny and the bed sank in the middle so that we didn't sleep well. It says parking facilities on the website but N. B. check with the hotel first before booking if you are planning to stay during the week and need parking. On the weekend there is free parking outside the hotel (we were lucky).
01/05/2018
Rated 2.7 out of 5 :
Liked: Bed was comfortable and sheets looked clean. Room was warm.
Disliked: Bathroom smelt like drains, television remote didn't work. When I arrived I got told someone else had already booked into my room!
25/04/2018
Rated 2.7 out of 5 :
Liked: Internet connection was fast.connection to the centre of London is fast using Central line from Stratford. The bed and the pillow were good.
Disliked: I had to pay by cash - card payment was not possible. I also had to make 3 inquiries before I got a receipt for my payment. Finally in the evening of the second day I received one.
24/04/2018
Rated 2.5 out of 5 :
Liked: Breakfast was decent.
Disliked: The room said single room. However, it was actually a small room. This was missing in the description and so I was misled. Room could have been a bit more spacious, but it was tight and scraped my leg twice on the bed panel.
24/04/2018
Rated 3.8 out of 5 :
Liked: Staff on desk was really friendly and helpful.
Disliked: More food option for breakfast would be good.
23/04/2018
Rated 3.6 out of 5 :
Liked: Good location, bus station at 300 meters from hotel. Metro station is at 3 bus station away. The room was small and not very clean but for the amount of money considering London prices it was fair in the end. Personal was fair but they clean-up the room only if I asked them. The positive aspect is that the room had a bathroom inside of the room.
Disliked: Room was very small and not very clean. They did not clean the room only if I asked them. There was no wardrobe in the room where to put my clothes. It was necessary to keep all my clothes and my objects to one chair and in my travel bag.
21/04/2018
Rated 3.6 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
10/04/2018
Rated 3.6 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
08/04/2018
Rated 3.8 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
05/04/2018
Rated 4.0 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
04/04/2018
Rated 3.6 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
26/03/2018
Rated 4.0 out of 5 :
Liked: guest did not comment for this item.
Disliked: Guest did not comment for this item.
12/03/2018
Rated 2.7 out of 5 :
Liked: Budget accommodation no frills small room acceptable. You get what you pay for
01/03/2018
Rated 2.5 out of 5 :
Liked: guest did not comment for this item. Sharp edges on door lock and missing a chunk of wood, dirty cups in room, toilet leaking all over floor and would not return phone charger and plug when asked and p&p paid
20/02/2018
Rated 2.7 out of 5 :
Liked: guest did not comment for this item. Very dingy hotel, bathroom had a strange smell and no hot water, I had to ask 3 times to get my room changed. Breakfast only starts at 8am, I had to ask for full strength coffee as only decaff was originally provided in my room.
08/02/2018
Rated 2.9 out of 5 :
Liked: Clean bed (in general mess), good location I've booked a room for my employee. While arriving, he was told the reservation is not paid yet and that he has to pay with cash only. He asked about paying by credit card as it's written on booking confirmation. There was no possibility. During checkout another receptionist told him he could do that. The room was dirty, the hall looked like completely destroyed, breakfast was really poor.
05/02/2018
Rated 2.7 out of 5 :
Liked: When we checked in, the member of staff then was friendly. The room was a average size. We checked in early. When we walked into our room, it was freezing cold. We had to climb up on to the window sill to close the window! The beds had not been put together properly, they were unstable! The walls were dirty, they need to be repainted! During the night there was around, 4 alarms that went off during the night for no reason at all or either was this explained to us or apologised to us about! There was a crack in the toilet seat. My sister 14 years old, had the single bed whilst me and my partner had the double. The single bed squeaked every time she moved. The double bed was really unstable! However, when we got to checking out, the lady on the counter was to busy on the phone to ask us how anything was, she was unfriendly and just took the keys!
05/02/2018
Rated 3.8 out of 5 :
Liked: It was very quiet, clean. I recommend to others, ? nice
Disliked: Guest did not comment for this item.
03/02/2018
Rated 3.2 out of 5 :
Liked: We liked the bed because it was a double bed and not 2 singles like we always find. Bathroom was without toilet paper hanger, no hangers for towels and no shower gel and most important, no lift.
15/01/2018
Rated 2.9 out of 5 :
Liked: guest did not comment for this item. ?Receptionist was very rude. Seemed unbothered and was not helpfulwas cleanbeds were comfortable.
04/01/2018
Liked: Near halal food & groceries ?Staircase
02/01/2018
Rated 3.2 out of 5 :
Liked: Staffbed ok but not comfortable so not a great nights sleep.
20/12/2017
Rated 3.6 out of 5 :
Liked: Very accommodation
Disliked: Guest did not comment for this item.
20/12/2017
Rated 3.4 out of 5 :
Liked: The roombed was not comfortable
10/12/2017
Rated 3.2 out of 5 :
Liked: guest did not comment for this item.
Disliked: Asked for £5 charge to use credit card, first time I have been asked this.
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