Legacy Great Hallingbury Manor Hotel
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Customer Reviews For The Legacy Great Hallingbury Manor Hotel


Address: Tilekiln Green, Great Hallingbury, Bishops Stortford, CM22 7TJ, UK
This hotel has averaged a score of 3.6 out of 5 by 1930 past guests
>>>Booking.com (average customer rating 3.8 out of 5 from 1166 reviews)
>>>Tripadvisor (ranked 1 of 2 for B and rated 3.5 out of 5 from 816 reviews)

10/06/2019
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09/06/2019
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07/06/2019
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05/06/2019
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02/06/2019
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31/05/2019
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30/05/2019
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27/05/2019
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26/05/2019
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20/05/2019
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19/05/2019
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18/05/2019
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16/05/2019
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16/05/2019
Rated 3 out of 5 :
We stayed at this hotel for the convenience of Stansted airport. The room was very nice as we stayed in the main building and as you can imagine being that close it was a bit noisy. The bar is quite spars and strangley laid out and the restaurant's food was ok but service on a whole was lacking but for a night to rest your head before a flight we found it better than some but not as good as others.
14/05/2019
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12/05/2019
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11/05/2019
Rated 3 out of 5 :
I stayed at ghm last night. The first and last time I will ever stay here.\n\nUpon arrival in the evening the Lady receptionist was very friendly and professional. She asked if I was part of the wedding party and when I said no, she informed me that the hotel was virtually fully sold out to a wedding party. \n\nThe room was nice, clean and modern. A light was not working and a door handle to the bathroom was fallign off. Very clean. \n\nI went downstairs after booking in to have a glass of wine but the very large wedding party had taken over the bar and there was no room, so sat in the dinign room. Getting a drink was not that easy as they were clearly understaffed and had run out of clean glasses. Quite the drama to get a drink. To be clear I had no issues with the wedding party as they had clearly booked out most of the hotel and deserved to enjoy themselves. \n\nI went to bed about 10pm and did not sleep all night. The noise from the wedding party and people outside the hotel continued until 4am. I missed brekafast as I slept in as was so tired. \n\nI raised this with the receptionist when checking out and she was very uninterested. She did not offer an apology for the lack of sleep. I asked why the hotel did not message me and inform me that there was a wedding on, so that I could make an informed decision but I didn't get a reply. I asked her to remove the cost of the breakfast that I had paid for, which she did but seemed all too much trouble. \n\nI will not stay again.
10/05/2019
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10/05/2019
Rated 3 out of 5 :
After reading some of the awful reviews about this hotel we were not sure what to expect. I had booked Christmas lunch for eight of us as well as a couple of rooms to stay over. The hotel staff also reserved a lounge area where I could park my elderly father. Lunch was amazingly good and they even had a Father Christmas which the children loved. The grounds of the hotel are beautiful and I imagine they must look even better in the summer. Rooms were clean, spacious and nicely decorated. We enjoyed our stay.
09/05/2019
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08/05/2019
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08/05/2019
Rated 3 out of 5 :
Great place, the food is good as well, people said there could be a problem due to being so close to the airport, but we slept well. The grounds are amazing, staff very friendly, rooms are small but adequate.
07/05/2019
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07/05/2019
Rated 3 out of 5 :
What a lovely little place tucked away in the English countryside but yet so close to Stansted. We stayed for once night so that we would be close to the airport for an early flight and it took less than 10 minutes to get to the airport car park. \n\nThe room was bright, clean and comfortable, I would definitely stay here again and next time would consider staying for Longer.
06/05/2019
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05/05/2019
Rated 3 out of 5 :
What a fantastic looking venue, beautiful setting but with a downside and a big downside at that. The hotel is in the direct flight path Stansted airport. We had a very nice meal overlooking the lake, but the constant noise from the planes was very off putting. I can only assume this was the reason the restaurant played pop music out loud to try and drown it out. There was absolutely no atmosphere in the restaurant just loud music and planes. The first two courses were very nice, the pudding was very poor, cheap over frozen plopped at the side of a cheap bland cake. We arrived thinking about booking for a wedding and left thinking we won\u2019t bother coming back, when it so easily could have been special. The restaurant needs to be made more cosy rather than just a big square room. Nice but not special is how I would describe to friends. Just glad we weren\u2019t stating as no idea how anyone would be able to sleep through the noise.
28/04/2019
Rated 3 out of 5 :
We enjoyed the selection of sandwiches, cakes, scones and bubbles. The staff were efficient and the service was good. The only slight drawback was that there was a large table hosting a party and the noise was quite intrusive - trying to have a conversation at times was a little difficult. I do understand that this can be hard to control but perhaps a side room for smaller ( or larger) parties could be the answer.
19/04/2019
Rated 3 out of 5 :
We were put in room 51 over the road from the main hotel. It was very small and didn't look like the photos on the website which were impressive. Our room was a very small double bedroom, just enough space for a wardrobe and table.\nThe furniture was tired, but the bed was made nicely with good linen and pillows.\nCar Parking and breakfast arrangements were not made clear on arrival, neither was the \
17/04/2019
Rated 3 out of 5 :
I have just returned from a stay at Great Hallingbury Manor. I treated myself to a classic double after seeing photos online as the rooms looked big and freshly furnished with clean surroundings, nice furniture and plenty of space.\nHowever the room I booked, despite being a classic double room and costing more than the standard ones (no 15) was so small you couldn't swing a cat in it. I had to move the chair away from the desk so I could have some room to manoeuvre and there was nowhere even on the floor to open my suitcase where it wouldn't have been a trip hazard.\nOther issues:\nThe whole of the bathroom ceiling was really shabby with mouldy patches and peeling paint\nThe previous guests wet bath towels were still hanging in the bathroom\nOne of my supposedly clean folded towels was dirty (had been used before and refolded).\nShower taps missing- could be used but looked bad.\nThe television worked sporadically (no connection message)\nBedroom had stained walls, dirty radiators, stained bedspread, shabby and old bedside cabinet \nStained curtains needing care. Old and tatty chair \n\nDinner and drinks were overpriced & nothing exciting. (A large bottle of still water almost \u00A35). Also I paid \u00A37.15 for an Irish coffee which was \u00be cream and arrived cold.\nThe loud voices/noise from reception went on for over two hours after I went to bed. No care is taken to ask guests to talk quietly at reception if they check in late.\nCommunal corridor floors were all being mopped as I went to breakfast and therefore wet- hardly a suitable time as people moving around.\n\nI agree the grounds were nice \u2013 and breakfast was good too but sadly the room spoilt the trip so I cannot recommend this hotel.
17/04/2019
Rated 3 out of 5 :
Me and my friend stayed here for 1 night as a pit stop on the way to somewhere else. We noticed this hotel on the booking website and it was a really good price so thought why not. I will admit, trying to find this place late at night was a bit of a nightmare but we found it in the end! Plenty of parking spaces! \n\nWe had just a standard room, which was fine for us. Very clean. The noise from the planes is definitely present but you sort of get used to it after a little bit, and is no where near as bad as some people have made it out to be. \n\nI would stay again, but I would most likely upgrade my room to a bigger one.
14/04/2019
Rated 3 out of 5 :
We stayed here for a night for a little get away. \n\nWe didn\u2019t really research the hotel but noticed this lovely hotel on the booking website and it was a really good price for bed and breakfast so we booked it.\n\nI looked into it more to see what was in the local area and noticed there was a lot\nOf comments about it being on the Stansted flight path.\n\nWe checked in and went to the room. We stayed in the stable block and I definitely recommend this as it\u2019s separate from the hotel and there is no noise from the bar loved it! \n\nWe had a free upgrade too and the room was amazing! the bathroom was lovely too! \n\nWe had a sofa which was lovely too. In our opinion the bed should have been in a different location as you can\u2019t watch television in bed which we love to do. \n\nOnce we got into the room and settled we realised there was no remote for the television so my husband went down and asked for a remote.\n\nWe received a one for all remote which did not turn on the television.\n\nThe manager came up and obtained a remote for the television so we could turn it on and then the remote worked until we turned it off then it would not go back on again so he said leave it with him and he would get back to us sadly he didn\u2019t.\n\nluckily we realised that there is a button on the back of the television that turns it on the manager did not know this. It\u2019s so small it\u2019s easy to miss.\n\nThe noise from the planes is definitely present but it\u2019s no where near as bad as some comments. I used the ear plugs provided and that helped. Planes ran until 12 ish and then I woke at 8.30 and they were running. \n\nBreakfast was lovely.\n\nAll in all very impressed and we would stay again.
14/04/2019
Rated 3 out of 5 :
I have stayed here a couple of times now on business and it is a friendlier place than the Premier Inn where I stayed first time. \nThe rooms are clean and spacious and come with toiletries. The staff are friendly, helpful and accommodating. \nMy only issue is breakfast is served too late, but I will address that on my next visit.
08/04/2019
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03/04/2019
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01/04/2019
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29/03/2019
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27/03/2019
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25/03/2019
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16/03/2019
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11/03/2019
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09/03/2019
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08/03/2019
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04/03/2019
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03/03/2019
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28/02/2019
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24/02/2019
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11/02/2019
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10/02/2019
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31/01/2019
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27/01/2019
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24/01/2019
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20/01/2019
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17/01/2019
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13/01/2019
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12/01/2019
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02/01/2019
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01/01/2019
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29/12/2018
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20/12/2018
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18/12/2018
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15/12/2018
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12/12/2018
Rated 4 out of 5 :
After reading previous reviews Im dumbfounded by some remarks. When you book a hotel do you look at location you are at the end of a runway you expect plane noise. Rooms sound great WiFi And the food was great steak best I've had in.
12/12/2018
Rated 5 out of 5 :
We went for the Sunday lunch, it was very enjoyable, lovely atmosphere and because went went when the weather was better it was lovely to walk around the gardens. The staff were very pleasant and helpful.
11/12/2018
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10/12/2018
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08/12/2018
Rated 5 out of 5 :
We attended the party that the previous reviewer was so upset about! I can understand their frustration, but as one of the revellers, I certainly cant complain about the venue, the food, the ambience and the music being played. All were excellent, and let very.
07/12/2018
Rated 1 out of 5 :
The rooms are nice but trip completely overshadowed by the extreme noise (music and base) resonating from a party in the hotel- starting around 9.45pm. Wanted a peaceful night for my six year old and I. No pre-warning was given whatsoever. Disgraceful customer service. If they.
05/12/2018
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05/12/2018
Rated 2 out of 5 :
If you were up for a quite and relaxing stay, avoid this place! it is near a busy road and planes are landing on your roof! Beside the original charm of the English cottage rooms are not so well furnished, I do not even see.
29/11/2018
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26/11/2018
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21/11/2018
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19/11/2018
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16/11/2018
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07/11/2018
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05/11/2018
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27/10/2018
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24/10/2018
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15/11/2018
Rated 2 out of 5 :
The staff on reception are excellent and the rooms are nice and clean. But I did not sleep because I felt very insecure. I stayed the night before an early flight from Stansted! When I arrived I was assigned a room (number 55) in the.
11/11/2018
Rated 5 out of 5 :
Beautiful hotel. Friendly attentive staff. Food excellent. Needs a lounging area to sit and enjoy drinks. Also a shelter for those who smoke. This hotel is the most perfect place for a wedding and any kind of ceremony or party. 5*****
09/11/2018
Rated 5 out of 5 :
Great location for Stansted Airport if staying before flying next day as traffic always a problem on M25 and dartford tunnel Nice grounds, staff and management could not have been more helpful Would definitely stay again.
01/11/2018
Rated 3 out of 5 :
On first sight and on paper this hotel looks lovely, but really need to consider investing into good quality sound proofing as it is situated on the landing path of the airport and on what seemed to be a quite road when travelling down it,.
16/10/2018
Rated 5 out of 5 :
We stayed at Great Hallingbury Manor to celebrate my husbands birthday and we had an amazing time! The team were really helpful and friendly and made us feel very welcome. The scenery is so lovely and its a beautiful place for a special occasion. Our.
16/10/2018
Rated 5 out of 5 :
I cannot describe how wonderful our wedding was at Great Hallingbury Manor. Every single part of the day was exceptional! The planning was professional and fun and nothing was a problem, Lisa is phenomenal at her job and I cant thank her enough for giving.
14/10/2018
Rated 4.4 out of 5 :
Liked: It was great - lovely stay
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13/10/2018
Rated 5 out of 5 :
We had our wedding at ghm hotel and we had a fantastic time. The event was organised and managed by Lisa who was brilliant, she delivered on what was promised and more! Location, staff, food and occasion was 10/10, thank you Lisa, Mark and staff.
12/10/2018
Rated 4.4 out of 5 :
Liked: Friendly and helpful staff
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12/10/2018
Rated 1 out of 5 :
My daughter was having surgery at the local hospital, so I needed to be near her home and the local hotel was Grt Hallingbury Manor. They have to delete the word Great from the title of this underwhelming, appallingly staffed hotel. To get rid of most of.
10/10/2018
Rated 1 out of 5 :
I was unfortunate enough to have to use the corporate services of this hotel. For a start the car park is a mess and there's no indication that there's an overflow car park across the road. The heating didn't work in the room we used.
10/10/2018
Rated 1 out of 5 :
My mother booked about 4 nights here so that she could stay close to my house and take care of me when I came home from surgery. She had to pay more and pay for the honeymoon suite as it was the only room with.
08/10/2018
Rated 3.8 out of 5 :
Liked: Very pretty location
Disliked: There was a wedding taking place so the dining room was closed even though we were able to get food but we had to eat and leave the room as they were preparing it for the wedding. The heating was not working and because there was a wedding they had the outside doors propped open and it was a very cold and wet day. The aircraft fly extremely low and are very loud. My husband asked about breakfast at 10 o'clock and was told no, there was no leeway with time. Breakfast is only 8 until 10.
06/10/2018
Rated 1 out of 5 :
I hope kitchen staff have changed since my stay. Before I start on the rest, the room was beautiful despite the travel cot we requested being forgotten (as it seems all hotels do anyway) Now our food order was complicated and different from the set.
04/10/2018
Rated 3.4 out of 5 :
Liked: Location.
Disliked: As a single female traveller I was placed into the Hallingbury Manor House. Across the road from the main building. Wall above my bed in room 59 has several greasy hand marks on it and was dirty. Needs repainting. Bottles of wine in room on tray along with confectionary was the hotels idea of a mini bar. Who wants a warm bottle of wine?! No glasses in the room even if you do like warm wine!
03/10/2018
Rated 4.4 out of 5 :
Liked: Great staff, good food.
Disliked: Cleanliness of the room. The floor needed a good sweep and the coffee maker had mould in it.
01/10/2018
Rated 4.0 out of 5 :
Liked: The hotel was in the countryside with a great surrounding! The staff were very nice during our stay and the room was really nice! Everything has a modern look/feel to it and I really like that! We ate at the hotel in the evening and the food was great! We also had breakfast in the morning which was very nice just before checking out. The room was very clean and the bed was so comfortable! Overall a great stay!
Disliked: The only thing that could of been better for me was the temperature of our room! I couldn't see a heater anywhere and it was freezing but apart from that everything was fine!
01/10/2018
Rated 2.5 out of 5 :
Liked: The setting to the property it lovely
Disliked: The hotel I noisy - being on a flIght path the airplane noise every 20 minutes is expected but you can hear every door opening every step in the corridor every conversation happening
01/10/2018
Rated 3.6 out of 5 :
Liked: Friendly, helpful staff
Disliked: Location - right in flightpath of Stansted
01/10/2018
Rated 1 out of 5 :
Unfortunately, I can't speak to how nice a stay at this hotel is or isn't. I will not be getting a chance to stay here. I am travelling to Europe for work, and as I leave early Friday morning from Stansted, I decided to stay closer.
30/09/2018
Rated 3.1 out of 5 :
Liked: guest did not comment for this item.
Disliked: We requested a bath when we booked almost 3 months ago to be told there were only 2 rooms with a bath & both taken- had we known earlier we would have stayed elsewhere but it was too late to change
30/09/2018
Rated 3 out of 5 :
Good enough hotel to stay for one night before an early-ish flight from Stansted airport. We ate here in the evening, the food was pretty average quality, but pretty expensive for what it was, however, they had a captive audience really, as there didn't seem.
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