Linden House Hotel
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Customer Reviews For The Linden House Hotel


Address: 6 Sussex Place, London, England, UK, W2 2TP
This hotel has averaged a score of 3.3 out of 5 by 4176 past guests
>>>Booking.com (average customer rating 3.6 out of 5 from 3320 reviews)
>>>Tripadvisor (ranked 868 of 1132 for Hotels in London and rated 3 out of 5 from 846 reviews)

28/09/2019
Rated 3.8 out of 5 :
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26/09/2019
Rated 3.1 out of 5 :
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20/09/2019
Rated 4.0 out of 5 :
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17/09/2019
Rated 3.8 out of 5 :
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12/09/2019
Rated 3.8 out of 5 :
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09/09/2019
Rated 3.4 out of 5 :
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03/09/2019
Rated 2.9 out of 5 :
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02/09/2019
Rated 4.2 out of 5 :
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29/08/2019
Rated 3.1 out of 5 :
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27/08/2019
Rated 4.2 out of 5 :
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23/08/2019
Rated 3.6 out of 5 :
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20/08/2019
Rated 3.1 out of 5 :
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18/08/2019
Rated 2.9 out of 5 :
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18/08/2019
Rated 4.2 out of 5 :
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08/08/2019
Rated 2.9 out of 5 :
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06/08/2019
Rated 4.2 out of 5 :
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05/08/2019
Rated 4.0 out of 5 :
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29/07/2019
Rated 3.4 out of 5 :
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24/07/2019
Rated 3.8 out of 5 :
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20/07/2019
Rated 3.4 out of 5 :
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18/07/2019
Rated 3.8 out of 5 :
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18/07/2019
Rated 4.0 out of 5 :
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16/07/2019
Rated 3.6 out of 5 :
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16/07/2019
Rated 4.2 out of 5 :
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15/07/2019
Rated 4.0 out of 5 :
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15/07/2019
Rated 3.8 out of 5 :
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14/07/2019
Rated 3.1 out of 5 :
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13/07/2019
Rated 3.6 out of 5 :
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11/07/2019
Rated 3.4 out of 5 :
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11/07/2019
Rated 3.8 out of 5 :
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10/07/2019
Rated 4.0 out of 5 :
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09/07/2019
Rated 3.1 out of 5 :
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08/07/2019
Rated 3.4 out of 5 :
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08/07/2019
Rated 4.0 out of 5 :
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08/07/2019
Rated 4 out of 5 :
Thank you for taking the time to give us feedback from your stay with us on Tripadvisor. \n\nThis helps us improve the service that we give to future guests and also understand what is important to the people that stay with us. I am pleased that you have enjoyed your stay with us. \n\nIt will be my pleasure to welcome you back to our hotel on your next visit to London.
07/07/2019
Rated 4 out of 5 :
Positive aspects: \n- Very clean\n- Excellent location\n- some staff were friendly\n- We had a problem with the stairs but were given a different room when we complained\n\nNegative aspects: \n \u00B7 - This hotel has NO LIFT. I understand that lifts may not be common in England perhaps, but it is incredible that this hotel expects you to climb four floors with heavy suitcases without a lift. We arrived at 3 am and found a night receptionist who was very short with us - it seemed like we had bothered him simply because we asked him to check in. Immediately he told us that there was no lift. I thought that perhaps he would offer to help us carry our bags upstairs but he just sat down and put his earphones back in. We climbed all the way to the top with my asthmatic mother practically having to crawl up the narrow and very high staircase. The next morning we had a talk with a different receptionist who immediately transferred us to the basement floor. \n- I don't understand the reviews saying the breakfast was good. It consisted of the minimum basics with absolutely no fresh fruit or vegetables and only one type of cheese and meat and juice. I have paid much less for much better breakfasts.\n- The bathroom in the second room we were given was very uncomfortable. There was no shower tray. Just a toilet, sink and a shower head fixed to the wall. This meant that to take a shower we had to move everything, even towels and toilet paper out of the room to be sure to not make them wet and it meant that when we had a shower the entire bathroom floor was flooded. Absolutely ridiculous. \n- The beds were very uncomfortable. \n- When checking out at 3 am, we met the same night receptionist we did when we checked in. Again, he was extremely unfriendly and practically complained because we came to check out at 2.40 am, i.e. a little earlier than our taxi which was booked at 3 am.
04/07/2019
Rated 4 out of 5 :
Thank you for taking the time to give us feedback from your stay with us on Tripadvisor. \n\nThis helps us improve the service that we give to future guests and also understand what is important to the people that stay with us. I am pleased that you have enjoyed your stay with us. \n\nIt will be my pleasure to welcome you back to our hotel on your next visit to London.
29/06/2019
Rated 4 out of 5 :
Thank you for taking the time to give us feedback from your stay with us on Tripadvisor. \n\nThis helps us improve the service that we give to future guests and also understand what is important to the people that stay with us. I am pleased that you have enjoyed your stay with us. \n\nIt will be my pleasure to welcome you back to our hotel on your next visit to London.
20/06/2019
Rated 4 out of 5 :
Thank you for taking the time to write a review; \nsorry to hear you didn't have nice stay. \n\nWe didn't have any complians regarding bedbugs as we do have regular checks with our pest control company.\nThere is no where advertised that we have lift.\n\nAll the buildings in the area like ours, these are listed buildings. We think guests have misconceptions about small B & B hotels in the centre of London. Space is at a premium, bathroom are on the small size, but still we feel it is better to have your own shower and WC than sharing with others. Maybe they are on the small size but clean and practical. We also feel that all inclusive (20% VAT, lot variates in the open buffet breakfast, Free WiFi) price charge in the centre of a big city, is good value. \n\nFor breakfast we do have lot of varieties cheddar cheese,boiled eggs,fruit salad, nutella chocolate,jams, croissant, salami, juices,tea and coffee.) that's more than continental breakfast which we advertised. \nYour comments are very useful to us as we are always looking for ways to improve the hotel and the services we provide. \n\nAgain we apologies for not having a happy stay.
15/06/2019
Rated 3.4 out of 5 :
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15/06/2019
Rated 3.8 out of 5 :
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12/06/2019
Rated 4.2 out of 5 :
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10/06/2019
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04/06/2019
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31/05/2019
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23/05/2019
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20/05/2019
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17/05/2019
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16/05/2019
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14/05/2019
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06/05/2019
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05/05/2019
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23/04/2019
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21/04/2019
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16/04/2019
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15/04/2019
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13/04/2019
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12/04/2019
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11/04/2019
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07/04/2019
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29/03/2019
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26/03/2019
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20/03/2019
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14/03/2019
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11/03/2019
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05/03/2019
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01/03/2019
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26/02/2019
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24/02/2019
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17/02/2019
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13/02/2019
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29/01/2019
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22/01/2019
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19/01/2019
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09/01/2019
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06/01/2019
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26/12/2018
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25/12/2018
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23/12/2018
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15/12/2018
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08/12/2018
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03/12/2018
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01/12/2018
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30/11/2018
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28/11/2018
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27/11/2018
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24/11/2018
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22/11/2018
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21/11/2018
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20/11/2018
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11/11/2018
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07/11/2018
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05/11/2018
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04/11/2018
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30/10/2018
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29/10/2018
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22/10/2018
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21/10/2018
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29/10/2018
Rated 3 out of 5 :
On arrival we were very impressed with the hotel, warmish welcome and given option of 2 rooms. We stayed on the lower floor, as less steps, this we discovered was a mistake as in the morning the noise from breakfast was ridiculous, woken up by.
20/10/2018
Rated 3.4 out of 5 :
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17/10/2018
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16/10/2018
Rated 2 out of 5 :
We booked a room for June 2018, but were quickly disappointed. It looked dirty and not maintained. There is no elevator and no place to store luggage, which is a problem when your flight arrives in the morning (check-in is 1pm or 2pm). The man.
14/10/2018
Rated 4.0 out of 5 :
Liked: didn't eat here, but the room was immaculately clean. The beds were comfortable and the location excellent. Had to keep the curtains closed as the room was in the basement and windows below street level. The only thing we were disappointed with.
Disliked: Some fresh fruit at breakfast would have been nice.
Milesfaster.co.uk customer reviews ↓
Rating out of 10: 7
Date stayed: August 2006
review: staff very helpful and friendly. room clean and was very surprised that towels were changed every day, much impressed. breakfast was very nice and was served straight away. I would definitely stay at this hotel again.
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