London Town Hotel
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Customer Reviews For The London Town Hotel


Address: 15 Penywern Road, Earls Court, London, England, UK, SW5 9TT
This hotel has averaged a score of 4 out of 5 by 1389 past guests
>>>Booking.com (average customer rating 4 out of 5 from 880 reviews)
>>>Tripadvisor (ranked 513 of 1129 for Hotels in London and rated 4 out of 5 from 509 reviews)

29/09/2019
Rated 3.6 out of 5 :
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29/09/2019
Rated 4.0 out of 5 :
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28/09/2019
Rated 4.0 out of 5 :
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20/09/2019
Rated 4.0 out of 5 :
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14/09/2019
Rated 3.5 out of 5 :
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11/09/2019
Rated 3.6 out of 5 :
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03/09/2019
Rated 4.4 out of 5 :
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02/09/2019
Rated 4.4 out of 5 :
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27/08/2019
Rated 4.6 out of 5 :
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21/08/2019
Rated 4.4 out of 5 :
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18/08/2019
Rated 4.2 out of 5 :
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06/08/2019
Rated 3.8 out of 5 :
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31/07/2019
Rated 4.4 out of 5 :
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19/07/2019
Rated 4.6 out of 5 :
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10/07/2019
Rated 3.8 out of 5 :
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04/07/2019
Rated 4.6 out of 5 :
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08/06/2019
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07/06/2019
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03/06/2019
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02/06/2019
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23/05/2019
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14/05/2019
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13/05/2019
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04/05/2019
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01/05/2019
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27/04/2019
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23/04/2019
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05/04/2019
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01/03/2019
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15/02/2019
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07/02/2019
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31/01/2019
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27/01/2019
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20/01/2019
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18/01/2019
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09/01/2019
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06/01/2019
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01/01/2019
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21/12/2018
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20/12/2018
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20/12/2018
Rated 4 out of 5 :
We booked a family room with split levels, two single beds on the upper level and one queen sized bed in the lower level. The room is cosy but very tight to move around. The place is clean and staff is polite and nice. The.
10/12/2018
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09/12/2018
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06/12/2018
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04/12/2018
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29/11/2018
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05/11/2018
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31/10/2018
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29/10/2018
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24/10/2018
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16/11/2018
Rated 4 out of 5 :
Spent 9 days at this hotel and enjoyed my stay. Rooms are a little small for 3 people but they are clean and safe. Lovely lounge on the first floor. Staff were friendly and very helpful. The location of this hotel was great pop around.
06/11/2018
Rated 4 out of 5 :
The hotel was very clean and well furnished The rooms were more than adequate with comfortable bed and very clean The bathroom even though small was again clean and modern, the only minus for me was no tea making facilities in room you had to.
17/10/2018
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16/10/2018
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09/10/2018
Rated 4.4 out of 5 :
Liked: Lift access to all floors. Excellent room. Very clean & comfortable.
Disliked: Prefer English breakfast but the breakfast provided was ample and good.
01/10/2018
Rated 5 out of 5 :
We had a lovely comfortable stay in room 205. Everything from check in to check out was 100%. All staff were very helpful and friendly. Plenty to eat at breakfast. A 2 minute walk to the high street, tube and buses. Looking forward to staying again.
30/09/2018
Liked: Close to tube station and close to where I needed to be, but that's about it.
Disliked: Breakfast starting too late, had to skip it as no option for having it slightly earlier.
28/09/2018
Liked: Great location 1 minute from the tube station, very helpful and kind staff available 24/7! Reasonable price and overall good experience!
Disliked: I was located in the basement floor and you could hear sometimes the footsteps on top, and the water stream in the shower was very weak. Other than that it was good worthy for the price.
28/09/2018
Liked: A rather tired hotel with limited facilities. Staff were very friendly
Disliked: No tea/coffee making facilities. Very small room, poor state of decor
25/09/2018
Rated 3.4 out of 5 :
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17/09/2018
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06/09/2018
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28/08/2018
Rated 4.4 out of 5 :
Liked: Very handy location ear Earls Court Tube. Good Continental breakfast and helpful staff. Very comfortable bed.
Disliked: No tea/coffee making facilities in the room. Although it was available in the guests lounge.
27/08/2018
Rated 5 out of 5 :
Unfortunately we stayed here just for a weekend. Before booking, we surfed a lot to find a decent hotel and today I can say we were really lucky to find this hotel. Everything was perfect. We got a room on the. Ground. Floor and it was super.
16/08/2018
Rated 4.0 out of 5 :
Liked: Close to the underground and earl's court road had everything you need like Food outlets and a supermarket.
Disliked: No air-conditioning!
05/08/2018
Rated 3.8 out of 5 :
Liked: Very comfortable bed, super location. Nice staff.
Disliked: The breakfast is not good.
29/07/2018
Rated 4.4 out of 5 :
Liked: Great location, 2 minute walk from tube on Circle, District and Piccadilly lines, could get ~ anywhere quickly.
Disliked: Nothing.
24/07/2018
Rated 4.0 out of 5 :
Liked: Location, the rooms, lounge, garden
Disliked: The breakfast
18/07/2018
Rated 4.0 out of 5 :
Liked: I had a small room on the 04th floor, it was clean, had a big bed, a mirror, safe, bathroom etc. Very good location close to the Earl's court underground :)
Disliked: No ac, in summer it's very hot!
11/07/2018
Rated 4 out of 5 :
Like any lower star place the lth has its reasons for being so - rooms are small, and very hot in rare London hot weather, and the whole place creaks like a haunted house - but when you get past that it deserves much more.
10/07/2018
Rated 4.6 out of 5 :
Liked: The location and staffs are perfect.
Disliked: Breakfast! but I understand, for me, this is a budget hotel so I don't expect good breakfast :)
27/06/2018
Rated 4 out of 5 :
We stayed in the family suite on the first floor (same floor as the reception desk). The staff was pleasant and helpful. The room was a bit close, but still comfortable. The girls loved having their own loft. They did, however, note that if you.
07/06/2018
Rated 3.6 out of 5 :
Liked: The location is very nice. Easy to go to everywhere. I reservation the single room but them upgrade to twin room. Its large room for me but that nice.
Disliked: If your room near the road is was a noisy at night.
04/06/2018
Rated 4.6 out of 5 :
Liked: Great friendly staff, great location, clean & tidy. Highly recommended.
Disliked: Guest did not comment for this item.
30/05/2018
Rated 2 out of 5 :
Seemed more like a B&B than a hotel. Arrival was odd, I was asked to provide photo id and a credit card, both of which were photocopied. I am quite well travelled but as aUnited Kingdomcitizen I have never experienced this at home before.
28/05/2018
Rated 4.0 out of 5 :
Liked: good location - very friendly and helpful staff. Continental breakfast was good as was lounge area for tea and coffee providing outside balcony to sit (or smoke).
Disliked: Toiletries provided were insufficient - one small tube of shampoo and one bodywash not enough for two people. We asked for additional toiletries on first night and the second we purchased our own.
26/05/2018
Rated 4.4 out of 5 :
Liked: Very friendly staff. Excellent location, near the underground but in a quiet street.
Disliked: Guest did not comment for this item.
17/05/2018
Rated 4 out of 5 :
I booked one night at the London Town Hotel on a short notice for a business trip. I found the experience to be mostly very positive: * The staff was exceptionally courteous and helpful * The room was small but very clean and cleverly furnished.
14/05/2018
Rated 4.4 out of 5 :
Liked: Location is perfect - 3 minutes walk from Earl's court tube station. Room on the 1st floor was quite small, but the same as on the picture, so it was not disappointing. Nice view from the window - small patio garden. Elevator is inside. Breakfast was standard and enough: ham, cheese, toasts, yogurt, jams, apples, juice, cereals, milk, croissants, boiled eggs, coffee, tea. It was chilled weather so heating inside which you can regulate was a very good option. Good value for money
Disliked: Building is old, so there were sounds from other rooms.
19/04/2018
Rated 4.2 out of 5 :
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16/04/2018
Rated 3.8 out of 5 :
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13/04/2018
Rated 3.4 out of 5 :
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02/04/2018
Rated 4.2 out of 5 :
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22/03/2018
Rated 3.6 out of 5 :
Liked: Member at the reception desk is very informative and helpful. If you give us some information about nearby car park, it would have helped us.
19/03/2018
Rated 3.6 out of 5 :
Liked: Simple and nice + clean + close to tube station + simple breakfast. Rooms small compared to price.
12/03/2018
Rated 4.4 out of 5 :
Liked: Though the room was very small the space was well used and it was especially nice that our two teenage children had their own single beds. Location to Underground was excellent. Breakfast hours were a bit restricted.
09/03/2018
Rated 3.6 out of 5 :
Liked: Friendly and helpful staff, good breakfast, good location.
Disliked: Guest did not comment for this item.
28/02/2018
Rated 4.2 out of 5 :
Liked: It was my third time in this hotel so I knew what I was getting. It's very cold there in winter because it's a Victorian building with really thin windows.
23/02/2018
Rated 4.2 out of 5 :
Liked: Simple traditional hotel, clean, good rate and convenient location A little worn in places, but they seem to be re-papering / freshening up.
23/02/2018
Rated 4.2 out of 5 :
Liked: Good breakfast friendly staff clean. Great location Nothing
10/02/2018
Rated 4.4 out of 5 :
Liked: staff are friendly & helpful. When I tell them I find the room cold, they immediately get me a heater. (there is central heat in the place, so don't worry) this place has lift. Good breakfast too excellent location, no need to even search in google map the room is a bit small but I guess it is all the same in London unless you pay a lot more
06/02/2018
Rated 3.4 out of 5 :
Liked: good tube access. Friendly staff. cleanliness. Breakfast timings.
06/02/2018
Rated 4.0 out of 5 :
Liked: Value for Money Heating in room should be on at all times
29/01/2018
Rated 4.2 out of 5 :
Liked: Excellent location Breakfast
31/12/2017
Rated 4.2 out of 5 :
Liked: Friendly efficient staffcleanroom, close to Earls Court tube. Reasonable value for money.
Disliked: Guest did not comment for this item.
06/12/2017
Rated 4.6 out of 5 :
Liked: The friendliness and care of staff.
Disliked: Nothing
06/12/2017
Rated 4.0 out of 5 :
Liked: Nice breakfastlocationroom, thin walls
05/12/2017
Rated 3.6 out of 5 :
Liked: Very good locationbreakfastrooms are not soundproof whenever someone close the door you could hear all the noise
23/11/2017
Liked: Staff and location is good
Disliked: Shower and room temperature is bad
14/11/2017
Rated 3.6 out of 5 :
Liked: The staff was friendly and always willing to help. It was clean and the beds were fantastic.
Disliked: The breakfast was not very good, not so much to choose from and the croissant felt and tasted like they was made at least the day before.
31/10/2017
Rated 4.0 out of 5 :
Liked: Breakfast is good. The staff is nice. The location is excellent.
Disliked: Guest did not comment for this item.
30/10/2017
Rated 4.4 out of 5 :
Liked: Staff very helpful. Room simple but clean. Breakfast simple but good.
Disliked: No kettle in the room although there is a tea room. No gluten free bread.
06/10/2017
Rated 2 out of 5 :
Very old hotel. It definitely needs renovation. The breakfast was low quality and the heating was not working properly. The area was good and very helpful for commuting. I would not recommend it unless its absolutely necessary.
01/10/2017
Rated 4 out of 5 :
Stayed one night when I arrived in London. 2 minute walk from Earls Court station. Small rooms but very clean, bed was comfortable. Decent continental breakfast, very helpful staff. If you're looking for a central hotel just to sleep it's great. There's a lounge with.
26/09/2017
Rated 4.2 out of 5 :
Liked: Small room but adequate for one. Super location, close to the underground and lots of restaurants. Staff were extremely helpful, gave me a map and directions to where I wanted to go. Breakfast was limited but okay (no hot breakfast)
Disliked: Small rooms (but it's an old townhouse). You had to give in your room key every time you went out. some stairs, very small elevator.
04/08/2017
Rated 4.0 out of 5 :
Liked: Very good location. It is a one block walk to the Earls Court tube station. There is Mark and Spencer's supermarket nearby which is great for getting snacks and lunches. The breakfasts were really good and filling. The terrace and meeting room is nice too.
Disliked: The space in the bedroom is a little tight.
17/07/2017
Rated 3 out of 5 :
The hotel is basic. Only one window in the room out of 3 could opened, so it can turn hot in the summer. The others were closed down. It includes a basic breakfast as well. The location is very good. Lots of restaurants around.
30/06/2017
Rated 3.8 out of 5 :
Liked: Location, staff friendly
Disliked: Room small but acceptable, no variety in breakfast
25/06/2017
Rated 4.4 out of 5 :
Liked: comfortable bed, Room was clean. A basic hotel but the price reflects this. If you are looking for a cheapish stay in a clean room then would definitely recommend. Excellent location close to Earls court.
Disliked: Shower was on the small side but still ok.
20/05/2017
Rated 3 out of 5 :
A Good hotel, typical of London small Hotels situated in converted old houses. Clean and with good staff however the Breakfast needs a bit of an upgrade. The food is good but a very small selection. The location is great, quite and very near to the tube.
19/05/2017
Rated 4.2 out of 5 :
Liked: Great location, staff were very friendly
Disliked: Guest did not comment for this item.
03/05/2017
Rated 4.0 out of 5 :
Liked: Staff very friendly and helpful. Good location for accessing Central London
Disliked: Tea making facilities in the room would have been nice.
02/05/2017
Rated 4.2 out of 5 :
Liked: Nice position, if you want to plan the travel in London, the position is the best and comfortable. You can find the Tube at 5 minutes Earl's court station and you can take the yellow, green and the Piccaddilly line, with Piccadilly you can go in the most importnat place of London. You can leave your bagage without problem at day of check-out The staff is very nice and available.
Disliked: Guest did not comment for this item.
April 2017
Rated 4.2 out of 5 :
We enjoyed our stay here but thought the shower a little too compact. The room was very comfortable.
25/04/2017
Rated 3.8 out of 5 :
Liked: The room was ok size for Central London and bathroom refurbished and functional.
Disliked: The breakfast is limited. The breakfast times are very inconvenient, finishing at 9 in the week and 9.30 in the weekend.
21/04/2017
Rated 3.8 out of 5 :
Liked: We liked the lounge facilities tea coffee etc it was a comfortable area to sit and relax
Disliked: It would have been nice to have a choice of cooked breakfast
19/04/2017
Rated 4.0 out of 5 :
Liked: Really good location, just around the corner from the underground. Plenty of nice restaurants in the area to go to in the evening.
Disliked: Breakfast is served rather early and finishes at 9am, so we didn't make it. The room was clean but the shower was very slow to drain.
14/04/2017
Rated 4 out of 5 :
Room was quite small but had all one needs; own bathroom+wc, place to keep belongings, good bed. Very peaceful room. Rather small breakfast but it gave something to start a day. Friendly staff. Great location and reasonable price. I would go again - and most probably will. :)
12/04/2017
Rated 2 out of 5 :
Asking for help at the reception - receiving only a "not possible" without trying to help! It does not appear to be welcome. The rooms are really small and the low selection of food at breakfast miserable. But our two single rooms at least clean!
05/04/2017
Rated 4.2 out of 5 :
Liked: The hotel was very clean and the staff very friendly and helpful.
Disliked: The Wi-Fi signal was not the greatest where my room was but the speed was great
06/03/2017
Rated 4.0 out of 5 :
Liked: The staff were all very friendly and helpful. The room was in great condition and very clean, the breakfast was basic but plenty on offer.
Disliked: The room was pretty small for the price but was fine for just one person. Would have liked tea and coffee facilities in the room.
06/03/2017
Rated 4.8 out of 5 :
Liked: The staff were very helpful and friendly.
Disliked: Tea/coffee in room would be nice and slightly later finish time for breakfast at 10am.
25/02/2017
Rated 2.9 out of 5 :
Liked: Good location and very easy parking. Staff was very courteous and efficient.
Disliked: The room was a little tired and the shower was poor. The remote control was being held together by tape.
18/02/2017
Rated 4.8 out of 5 :
Liked: The room was cleaned daily, with toiletries refilled, the staff was attentive and super nice. The location is also convenient and just a minute walk from the tube station.
Disliked: Guest did not comment for this item.
28/01/2017
Rated 5 out of 5 :
Liked: The location is perfect, very close to the tube station and very central. The hotel is simple but clean and with a very helpful and friendly staff. Great value for money.
Disliked: The shower temperature was a little difficult to regulate.
09/01/2017
Rated 5 out of 5 :
Liked: I had a brilliant time staying at London Town Hotel. All of the staff were extremely helpful and friendly. They always had a smile and would help in any way they could. The rooms were very clean. The breakfasts were excellent for example 4 types of cereals, yoghurt, peaches, fresh fruit (bananas and apples) selection of pastries, cheese, ham, boiled eggs, toast and a selection of spreads, filtered coffee, tea and fruit juices. The large lounge upstairs was open from around 7am to 11pm and this was stocked with an electric kettle, tea and herbal teas, coffee and milk. The hotel is also very central. Just around the corner from Earls Court underground, a short ride into central London. There were plenty of reasonably priced places to eat along Earls Court Road and 2 small supermarkets, chemist, stationery shop etc. I would thoroughly recommend this hotel. Thank you for the awesome stay!
Disliked: Nothing
26/12/2016
Rated 4.8 out of 5 :
Liked: Extremely friendly staff in reception. Was upgraded to doblerooms ( had booked two singlerooms ). Newly renovated rooms.
Disliked: Guest did not comment for this item.
19/12/2016
Rated 5 out of 5 :
Liked: 1 minute to metro. Staffs were very nice. Free tea and coffee and a comfort sitting area.
Disliked: Nothing dislike.
17/12/2016
Rated 4.6 out of 5 :
Liked: Location to a tube and beds are great. You are getting what you pay for it is not 5 star! But somewhere to put your head at night, safe easy access for night time too.
Disliked: Big bigger room, we had 3 and with luggage was tight.
10/12/2016
Rated 4.2 out of 5 :
Liked: bed comfortable. Good breakfast. Lounge good for peace and quiet.
Disliked: All ok. Been a guest many times!
20/12/2016
Rated 4.6 out of 5 :
Liked: Very friendly staff. My room was small but very clean. Great value for money.
Disliked: Everything was good considering it is a budget Hotel
17/12/2016
Rated 3.8 out of 5 :
Liked: Good location and value for the dollar. Friendly staff. Very comfortable bed and after a 10 hour flight and not having any sleep for almost 24 hours that is a big plus.
Disliked: The bathroom had the smell of mould no big deal for me but for some ot may be a problem
11/12/2016
Rated 4.0 out of 5 :
Liked: Clean rooms, professional staff. Continental breakfast included in the price. Very good location - zone 1, near the tube, many eateries around.
Disliked: Small rooms (though functional; the shower cabin even a bit larger than can be expected).
29/11/2016
Rated 4.0 out of 5 :
Liked: Close to tube, lovely bright rooms, good size
Disliked: Na
20/11/2016
Rated 4.4 out of 5 :
Liked: Close to Earls Court station in a quiet road. Room was of a good size with clean shower room. Breakfast was basic but ample. Staff exceedingly helpful.
Disliked: Guest did not comment for this item.
18/11/2016
Rated 2.5 out of 5 :
Liked: Location
Disliked: No Coffee/tea making facilities in the room. A cheapskate cop-out having them in a residents lounge which I never saw being used. It's the little things!
13/11/2016
Rated 4.0 out of 5 :
Liked: Friendly staff. Clean, safe budget hotel.
Disliked: Guest did not comment for this item.
07/11/2016
Rated 2.5 out of 5 :
Liked:. The receptionists were lovely and helpful. The coffee lounge was nice
Disliked: The breakfast staff were grumpy. The shower was like faulty towers. It only worked properly once in 4 nights. The bed was tiny. Decor was very dated and grubby in places
07/11/2016
Rated 4.4 out of 5 :
Liked: Great location, right by the tube station. The room was clean and comfortable.
Disliked: The quality of the breakfast's food could be better
04/12/2016
Rated 4 out of 5 :
Clean rooms but bit small. Enough breakfast but same things every day. They could have change it every day as small boutique otel should do. Great back garden to have tea. Very close to metro station. Use website for booking to get best price.
22/11/2016
Rated 4 out of 5 :
Very convenient location. Five minute walk to the Piccadilly line Earls court and Heathrow. Six minute walk to easy bus to Gatwick. Very reasonable price, and an excellent front desk staff, always helpful and friendly.
29/10/2016
Rated 2.5 out of 5 :
Liked: guest did not comment for this item.
Disliked: Room too small, bathroom tiny, bed very uncomfortable and breakfast was served in a compact noisy room with no 'atmosphere or ambience' - decor and furniture of hotel seems in need of a refurbishment
21/10/2016
Rated 4.4 out of 5 :
Liked: guest did not comment for this item.
Disliked: Bed mattress not very comfortable. Had a small room and small bathroom. Poor breakfast with very little choice. Low water pressure in shower.
17/10/2016
Rated 4.4 out of 5 :
Liked: guest did not comment for this item.
Disliked: Have to say croissants at breakfast were seriously awful but all else on offer was fine and plenty of it.
17/10/2016
Rated 5 out of 5 :
the hotel is situated in a central area, well served, but very quiet. The rooms are in perfect English style, very clean and the staff is very polite and helpful. I have already come other times and will definitely return.
10/10/2016
Rated 3.8 out of 5 :
Liked: guest did not comment for this item.
Disliked: Not having air conditioning
09/10/2016
Rated 3.8 out of 5 :
Liked: guest did not comment for this item.
Disliked: No air conditioning
08/10/2016
Rated 4.4 out of 5 :
Liked: guest did not comment for this item.
Disliked: The general appearance and decoration of the hotel is very dated which is a shame as the room we had was great. The beds also while being great that they were proper beds had very hard mattresses.
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