Hallmark Hotel Chigwell Prince Regent
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Customer Reviews For The Hallmark Hotel Chigwell Prince Regent


Address: Manor Road, Woodford Green, Redbridge, IG8 8AE, UK
This hotel has averaged a score of 4 out of 5 by 1120 past guests
>>>Booking.com (average customer rating 3.9 out of 5 from 888 reviews)
>>>Tripadvisor (ranked 1 of 1 for at TripAdvisor and rated 4 out of 5 from 248 reviews)

10/06/2019
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07/06/2019
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06/06/2019
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05/06/2019
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03/06/2019
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02/06/2019
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27/05/2019
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21/05/2019
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15/05/2019
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13/05/2019
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12/05/2019
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10/05/2019
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07/05/2019
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05/05/2019
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29/04/2019
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16/04/2019
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14/04/2019
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11/04/2019
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07/04/2019
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01/04/2019
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28/03/2019
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23/03/2019
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21/03/2019
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18/03/2019
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09/03/2019
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06/03/2019
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02/03/2019
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27/02/2019
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19/02/2019
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17/02/2019
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13/02/2019
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10/02/2019
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01/02/2019
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27/01/2019
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26/01/2019
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22/01/2019
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20/01/2019
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16/01/2019
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13/01/2019
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02/01/2019
Rated 4 out of 5 :
Have stayed here quite a few times for the New Year celebration night for the past 5 or 6 years. Exceptonal value and great food and entertainment with overnight accommodation. Sumptuous breakfast and all at a great price, rooms are spotless and recently refurbished. Staff.
30/12/2018
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30/12/2018
Rated 4 out of 5 :
Great staff, very friendly. Rooms were clean, spacious and nicely furnished and equipped. The hotel gave me a courtesy call 24 hours before to confirm my booking and to enquire if I had any questions. Although very late arriving, I was greeted very warmly.
23/12/2018
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21/12/2018
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21/12/2018
Rated 5 out of 5 :
My 5 night stay at this hotel was absolutely fantastic and the staff went above and beyond. The room I was in was well laid out and nice and spacious. The food was excellent and the bar/restaurant had a lovely ambiance that made you feel.
20/12/2018
Rated 4 out of 5 :
I would like to personally thank the two lovely ladies that help at the bni breakfast meetings on Wednesday mornings each week. They welcome us with a cheery smile and fantastic service and nothing is too much trouble. They help to ensure that the food.
15/12/2018
Rated 2 out of 5 :
We were a party of 16 out for our Christmas works party. The venue is ok and The Regency suite where the party took place is very nice. The tables were beautifully set and then came the disappointment the food. Without exception all of.
15/12/2018
Rated 5 out of 5 :
Although a bit outside of London, the Hallmark is well situated for both country and town visits. Hotel staff were all very friendly and helpful and went out of their way to find answers to any questions we had. The double room we had was.
10/12/2018
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09/12/2018
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07/12/2018
Rated 5 out of 5 :
Went to the Christmas Party night with friends and had a brilliant night! It was also a Queen Tribute night (which we didn't realise) which just added to the fun. The bar staff were helpful, friendly and there was enough of them at all times.
05/12/2018
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04/12/2018
Rated 5 out of 5 :
We only stayed for one night but it was lovely. The room was huge and had a bath, separate shower, iron & board, hair dryer, big chair, tea & coffee and a desk. There were radiators that you can control too. All of the staff.
03/12/2018
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01/12/2018
Rated 5 out of 5 :
I stayed at this hotel for four nights as we hosted christmas lunch events in the Regency suite. The bedroom I had was a single and was extremely comfortable. The food in the main restaurant was fantastic, as was the breakfast buffet. But the standout.
26/11/2018
Rated 5 out of 5 :
Wonderful event. Three course festive meal was delicious, hot and served on hot plates. Dining room beautifully decorated for the Christmas theme. Raj and his team were professional, efficient, charming and friendly. Super day, very much enjoyed. Would recommend.
26/11/2018
Rated 1 out of 5 :
Used this hotel for my daughters wedding last year Management were totally ignorant throughout the two days Wouldnot even speak to me when I asked for them, bar service was very poor Would definitely avoid having a wedding here. Absolutely disgusted with it.
26/11/2018
Rated 5 out of 5 :
Our room was situated in the chapel and it was quite a walk from the main hotel but the room was very clean and comfortable. The grounds of hotel are very nice and would be great in summer. There is a nice bar in the.
24/11/2018
Rated 5 out of 5 :
Friendly helpful staff, had a few days away with my partner mentioned it was her birthday and they decorated the bed for us nice little personal touch, will defiantly be back and recommending to friends, thank you.
20/11/2018
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20/11/2018
Rated 4 out of 5 :
Stayed at this hotel as part of their brilliant nhs 70th birthday offer otherwise would never have known about this hotel. Hotel was clean and well presented. Our room was a good size. Bed was slightly firmer than ours but still very comfortable. Plenty of.
12/11/2018
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05/11/2018
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04/11/2018
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28/10/2018
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25/10/2018
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24/10/2018
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23/10/2018
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21/10/2018
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17/11/2018
Rated 1 out of 5 :
Firstly, there were positive aspects of our stay. The quality of the food is very good, especially the cooked breakfast. I can also recommend our evening meal - the supreme chicken was delicious. The room itself was fairly spacious and modern, however, the sofa bed.
15/11/2018
Rated 4 out of 5 :
This hotel was lovely! The rooms were very spacious and very clean. And the breakfast was lovely! All of the staff were always happy to help. My only problems were the walls seemed to be very thin, I could hear the people talking in the.
12/11/2018
Rated 5 out of 5 :
Stayed for 3nights/4days: both alone and with family members (including an anxious little dog) and wouldn't hesitate to recommend this hotel due to the staff. From Raj, the events manager to Marisa in the restaurant/bar to Norma the awesome housekeeper and the two lovely ladies.
11/11/2018
Rated 5 out of 5 :
We booked 2 nights for my dads 70th birthday as a surprise, 5 rooms in total. Roxanne on Reveption was fantastic throughout the booking process and arranged for decorations to be put in my parents room on arrival. Raj in the restaurant was incredibly attentive.
31/10/2018
Rated 5 out of 5 :
Very friendly staff, pleasant surroundings and grounds. Breakfast chef was very helpful after a clerical error led to missing breakfast. Would definitely recommend and happy to stay again. Just padding for the 200 characters now.
28/10/2018
Rated 3 out of 5 :
Stayed here with some family on a recent trip. Staff were quite abrupt on check in and didn't fill us with confidence. The rooms are fine, if not a little small. Breakfast was mediocre. Asked for a latte and told we had to pay extra.
27/10/2018
Rated 4 out of 5 :
Great 5 night stay for a London trip. Hotel is clean and quiet all staff were friendly and knowledgeable. The hotel accommodated our 7 year old child no problem, breakfast was great and the hotel never seemed too busy. We walked to Chigwell station each.
26/10/2018
Rated 5 out of 5 :
3 nights in Sept/Oct. Average sized very clean room. Small bed. Extremely helpful staff. Would recommend. About 1 mile or so to the Metro. Cab was 5lb each way to train. Didn't eat any meals since we were touring London each day. Nice bar area.
23/10/2018
Rated 5 out of 5 :
Stayed here for one night on their own short stay offer for business and for visiting London. Booked a classic room but seemed to get a newer room which was a nice surprise. Enjoyed a bottle of punk ipa as a welcome drink which was.
20/10/2018
Rated 5 out of 5 :
We were first offered a room which was nice but was not as pictured on the website for what we had paid for. However, a new lady (did not know her name) and Raj worked together so we could view further rooms until we were.
17/10/2018
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16/10/2018
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15/10/2018
Rated 4 out of 5 :
On arrival we were told it was £5.00 per night to park our car because we hadn't booked directly with the hotel, after some discussion the manager eventually waived the charge for the two nights. Not sure if it was because they were near London.
14/10/2018
Rated 1 out of 5 :
Food at the restaurant was lovely - we had steak and roasted chicken. Rooms are nice decor and bathroom is refurbished and modern. However, light seeps through from the corridor into your room which also has squeaky floor boards. Every noise is heard from other.
12/10/2018
Rated 5 out of 5 :
Currently staying at the Hallmark Hotel Chigwell for the whole month of October. I am currently half way through my stay and have experienced the good and bad of the hotel. The issues our team of staff experienced in the first 9 days are now.
11/10/2018
Rated 3 out of 5 :
The room was very clean and quiet. However it was about a five minute walk from reception (to get to the room I had to go up the stairs, along the corridor, over the bridge, past the function room, along two more corridors, up some.
11/10/2018
Rated 1 out of 5 :
We visited for a conference recently and the hotel really is knackered. The decor is dated, the decoration is tired with water marks on ceilings, broken furniture and a general feel of lack of investment. The corridors and lifts smell damp and basic items are.
11/10/2018
Rated 4 out of 5 :
This hotel chain very kindly donated free room for any employee of the nhs, which was a very generous offer. The rooms are of ample size having stayed in the double room, all very modern as well. Restaurant and bar were welcoming. Selections were slightly.
10/10/2018
Rated 4.4 out of 5 :
Liked: Large bedroom, lovely large shower and bathroom, iron and ironing board in room.
Disliked: Lack of parking and the fact it is chargeable at £5. Paid for parking, popped out to hairdressers and was not able to park on return. Breakfast should be included in price not chargeable extra.
07/10/2018
Rated 4.2 out of 5 :
Liked: Friendly staff and very clean and the breakfast was really nice.
Disliked: Shower enclosure is a little small but shower is nice. Noise on and off all night but manager said they had only had the heating on for a couple of days so could have been air in the system.
05/10/2018
Rated 3.1 out of 5 :
Liked: Good location.
Disliked: When we arrived our room smelt of smoke. This may of been from individuals but its still not what you expect for £165! We tried to order some drinks from room service but we were told there was not enough staff. We used the bar in the afternoon and the service was pretty slow! Waited 25 minutes for one scone!
05/10/2018
Rated 5 out of 5 :
Great reception, rooms were comfortable clean and warm. Fantastic service at breakfast from Bernie and Doreen. I will certainly be back. Parking is no problem if you book direct. Well positioned and very quiet.
04/10/2018
Rated 1 out of 5 :
Awful customer service & rudeness, particularly from Anna (4/10) in the bar, and her male accomplice who helped her take incompetence to a new level. This bar has so much potential for marketing out to local non-residents - yet fails to do so, outcome being.
04/10/2018
Rated 5 out of 5 :
Got to my meeting early so went into the bar/restaurant for a quick light lunch. Chose the Welsh Rarebit cheese sandwich. It was delicious and arrived with chips and salad. Great service from very helpful staff! Definitely recommend this!
03/10/2018
Rated 5 out of 5 :
Lovely two night stay in this hotel. Price approximately £100 per double room per night including breakfast. It is such a pity and petty that they then charge you £5 per night to leave you car. Would not drive there again on principle.
02/10/2018
Rated 4 out of 5 :
I stayed here on a last minute booking after having to check out of my previous hotel after a disastrous stay. The hotel has a car park which is quite small and it can be tricky to manoeuvre when people park with little spacial awareness.
01/10/2018
Liked: bed very comfortable, room clean, staff nice and polite, quiet
Disliked: Having to leave!
01/10/2018
Liked: nothing.
Disliked: Being ignored at reception checking in by staff answering phone calls and then making calls, writing down on paper bank details because we used s different card than when booking. Them writting it down incorrectly then phoning the room pestering for it before we went out. Car park overflowed so nowhere to park, empty shampoo/body wash bottles in the bathroom. Went to the bar in the evening to be told we all have to pre authorise our bank cards to get a drink , manager was absolutely unhelpful. Poor staff need to be trained in hospitality.
30/09/2018
Rated 2 out of 5 :
Visited the prince regent for a fundraising ball and was impressed with the actual venue itself, it is beautiful inside with very traditional furnishing, superb venue to host a dinner and dance or wedding. It was clean and well maintained and the staff were.
30/09/2018
Rated 4 out of 5 :
Nice clean rooms with everything you should need. Service, food and staff brilliant. Annie and Marissa for breakfast, both excellent, very efficient and warm welcome. Cam of the management team dealt with our issue ( not the hotels fault, it was booked through superbreaks) in.
28/09/2018
Liked: The room was very spacious and shower facilities very good.
Disliked: Loud noise in the early morning. Sounded like pipe work.
28/09/2018
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Disliked: The rooms were freezing cold. Did have a radiator but no central heating or a/c system in room.
28/09/2018
Rated 3 out of 5 :
Nice hotel, very well priced when compared to others in the area. May have been better to book direct as they seemed to have some additional offers. The room was immaculate, lots of space and a great shower. We ordered room service and was slightly.
28/09/2018
Rated 1 out of 5 :
I went to the hotel to celebrate a friends birthday recently, where we had been booked in for the afternoon tea. Not impressed at all. To make matters worse I was then sent a £100 parking fine for using their car park! Cue a response.
25/09/2018
Rated 3.6 out of 5 :
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25/09/2018
Rated 2.9 out of 5 :
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25/09/2018
Rated 4.2 out of 5 :
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24/09/2018
Rated 5 out of 5 :
Ours was a group booking. My room was very clean, comfortable, spacious and had every facility one would expect. The hotel buildings, tastefully converted from a church and old mansion, has quite extensive, strollable grounds with back-gate access to the road down to the quite.
23/09/2018
Rated 5 out of 5 :
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23/09/2018
Rated 4 out of 5 :
We had the pleasure of staying in the suite (there is only 1). Its fantastic and has a large floor plan. I had one of the best nights sleep I've had in a hotel. The bed linen was top quality. The staff are really friendly.
23/09/2018
Rated 5 out of 5 :
Lovely hotel with friendly staff and modern decor. Beautiful grounds and garden. Two ladies in particular made my stay 5*. Doreen and Bernadette couldn't have been more helpful and the chef Sebastian and alice make exceptionally tasty food. Cant fault the breakfast and.
22/09/2018
Rated 2.7 out of 5 :
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20/09/2018
Rated 2.1 out of 5 :
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19/09/2018
Rated 3.2 out of 5 :
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18/09/2018
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17/09/2018
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17/09/2018
Rated 5 out of 5 :
Excellent atmosphere, food and staff. The rooms are very clean and beautifully decorated. Great for weddings and meetings. They have big and beautiful gardens and so much space outside. There is a lovely gazebo where you can also have meals if you choose to.
15/09/2018
Rated 5 out of 5 :
The staff were very Friendly, the location was perfect right on the edge of London the property was nice and clean the power shower was fantastic well recommended and best price I could find if you want a cheaper hotel that is not cheap on service.
14/09/2018
Rated 5 out of 5 :
Stayed here for 3 nights while working in London Location is great for commuting, and theres plenty of parking. I stopped in room 301, which was excellent Lovely and spacious with a massive comfortable bed, perfect after a Long days graft! Breakfast is a buffet type and it was delicious, lovely and.
13/09/2018
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10/09/2018
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10/09/2018
Rated 5 out of 5 :
Had to stay over night in the Woodford area and found the Prince Regent to be very competitively priced for Bed and Breakfast. We booked online for a double room but I asked for a twin room if possible and when we arrived we had.
09/09/2018
Rated 5 out of 5 :
The main accolade of this hotel is the staff - every single member of staff was friendly and seemed to want our stay to be a good one. The check in was quick, our room was clean and comfortable, and both dinner and breakfast were.
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